We were greeted when we walked in. There weren't any pushy salesmen hounding us while we walked…read morearound. This place is huge and has a huge selection to choose from. They even have a playground for the kids to play in while you shop. They also have a bar area and you can actually order food and drinks as well. This has to be one of the most upscale furniture stores I've ever visited in my life. We are not in the market for a new furniture set, we are actually looking for an entertainment center. In the event, we do start looking for actual couches, we will definitely come back here.

I would give Living Spaces zero stars if I could…read more We purchased a standard king mattress from Living Spaces and recently discovered that the mattress delivered was smaller. Because we trusted that the correct product had been delivered, we had no reason to suspect an issue until we began experiencing problems with the fit. The incorrect mattress size has left a dangerous gap between the mattress and bed frame, creating a serious safety concern for our family. We have young children who often sleep in our bed, and there is a risk of a child becoming trapped between the mattress and frame. What is most disappointing is the lack of accountability and customer service. A mistake made during delivery has now become our problem, despite the fact that we paid for a different product. Customers should be able to trust that the items they receive match what they purchased. I am sharing this review so other customers will double-check their deliveries and measurements immediately. Had we known sooner, we would have addressed the issue right away. This experience has left us feeling frustrated, disappointed, and concerned for our family's safety.

I went in last week for a new desk - not a big purchase - but I was greeted quickly and warmly by…read moretheir employee Robert Jones. Robert was very patient with my questions, my needing to see every desk in the store, and with my eventual purchase. And beyond his patience, his knowledge about their products was exemplary. I highly recommend Havertys and Mr. Jones specifically.

We purchased a Regis Sectional for $7499.99 and it was delivered 08/2022 we paid $999.99 for the…read moreGuardsman Gold Plan. We have had multiple issues including a broken recliner since March. Let me just say the warranty program SUCKS. They are non-responsive, unprofessional . The saddest part is that Haverty's has nothing to back up their product or the warranty plan they sold to me. Below is the latest response from Haverty's "Good afternoon, we apologize. The needed part is imported. It takes little longer to arrive than a domestic part. Please contact Guardsman if you're needing to discuss the claim. Thank you."

Everything! PATRICE #1103536…read more Has the best customer service . I am a Manager in the automotive industry and she Takes my team to the car wash . Her personality with her counter help , Rodney . Gave my Wife and I the best service . My wife will be back to buy more Thank you PATRICE ! Sincerely Jaime Hernandez

I really dont know what it is about the people that work here...somber, rude, do not greet people…read more That is my #1 pet peeve at small stores. I was waiting in line to buy a gift card. 2 ladies at the register, one being Camille. Neither one greeted me. And today was a hell of a day which would have been nice if I got a "good evening, I'll be right with you" nope didn't get that. And just so indifferent when I went to go Pay. Maybe I should of been the bigger person and not snatched my receipt from her after she said..come back to see us....which no I will not. And I'll definitely tell my friend that's getting this gift card to go to a different location. Maybe people are nicer and like their job there.

Nice store. Very well stocked and lots of options and ideas for decorating the house…read more Staff was very friendly and extremely helpful! The value for the price was great. They offer military discounts!

I love walking around in here, they have some wonderful home decorations. The prices aren't as…read moregreat as they were when it was Garden Ridge, but they have more "modern" selections.

James helped us out and he was great. We went to a few other furniture stores and they weren't…read morehelpful or tried to get her to return her new bed and buy one from them (Bob Mills). James was awesome and not pushy. We'll be going to rooms to go from now on.

I have been waiting two months to get my furniture and then they just called and said they won't…read moredeliver it for another two days so I won't get my furniture till Wednesday. Terrible service terrible terrible.

I ordered furniture back on Dec 23,2025 for my new home. At the time i made it clear my needs to…read morenot only furnishe house but coordinate furniture and the need to do it quick as i was hosting guest end of January. During purchase i mentioned some non negotiables like getting my mattress quick as it a new home, i have a toddler and pregnant wife and i specifically stated if you cant do it let me know i will order straight from manufacturer on internet. Since then not only did a spend a long time sleeping on floor, i recieved the wrong mattress, more tahn 4 visits where furniture could not be assembled due to missing parts or wrong parts delivered. and incomplete deliverys. On one they brought me 2 dinning room chairs but no table or other chairs. like what was i supposed to do , eat on an invisible table, and watch my plates levatate. Fast forward to now, Feb 10 i'm being told the remaining items cant be delivered because they have been discontinued. not sure how that is my fault or my problem, i was sold furniture that both my wife and i selected aligned with a vision for our new home. And the audacity, Ashleys wants to make it right by offering replacements at full cost for furniture i'm not remotely interested in. We have a vision for our home. I know Ashleys wants money and doesnt remotely care about our interest or vision but this is our home, not theirs and my next step is to demand a full refund. by the way for those planning to buy just look at other reviews mine isnt unique. and also note that Ashleys as a whole has changed their customer service to be over text so no one really has to deal with you. and they will give you the run around if responsibility belonging to diffrent departments and hand being tied. Store reps do that too. it quickly becomes a "not my responsibility, not my problem" scenario and since you have no one you can call they just hope you drop it and are so frustrated you accept whatever they want you to accept. if you escalate it become a someone will email you after some time scenario, and of course that email never comes or leads to more frustration and no resolution. If your still planning to buy from Ashleys i would caution you to think about this modern customer service experience that feels harder than canceling a subscription.

Horrible they move around numbers they made me buy another mirror for I can get my other one return…read moreit was I horrible experience

Excellent service always. Many thanks to my sales…read moreassociate, GiGi. Great customer service, very responsive with text notifications and emails.

I ordered this table on 1 May and it took 6 weeks to get delivered which is the only reason I'm not…read moregiving 5 stars and the complimentary gift I was promised was not delivered. But I absolutely love it and the price was reasonable. It looks beautiful in my kitchen nook space.

So the customer service here was great. As well as the prices and the furniture here is great…read more My only issue is, I've ordered a bed may 22. We were told it would be 1-3 weeks for delivery because it was coming from California. And that he would keep us updated. I wasn't happy about the time line but had been looking for a good day bed for awhile to use for my family when they came to visit. Which I did delay since I didn't have the bed for them to spend the night on. On June 5th we called on the status of our bed. Because we hadn't been called in 2 weeks. He told us it would be another 4 weeks. And he would keep us updated with calls and texts. It's June 27th now. Which he still has 6 days to deliver. But we haven't been updated at all since June 5th And he said he would keep us updated so we could make sure someone was home for delivery. I would not have agreed to this purchase if I had known it would turn into a 6 week wait. We plan on calling again Monday June 28th. I'm pretty disappointed in the lack of updates that he promised us. If it's another couple weeks wait when we call, I do plan on canceling the order and purchase a different day bed as I have family coming over July 3rd and need a bed for them. I will update my review based off how the owner handles our call/refund.

I do not recommend this place to any one dont waste your money in this junk yard I bought a bedroom…read moreset and not even a year and the bed frame broke and to top it off I was sold a mattress full of bed bugs they say they have guarantee and thats a lie taking these people to court