Usually enjoy going to this location, but after today I will NOT be returning. To the cashier who…read morethink it's okay to complain about other customers, with the customer in front of her, how RUDE, UNPROFESSIONAL, and EMBARRASSING to witness. Get better staff & better training. At her grown age she should know better. How disgusting to hear her say "those people are always like that" to a pair of hispanic ladies. Racist, rude, unprofessional and disgusting.

Attempted to pick up an online order that was in two parts. Picked the first part but the system…read moreincorrectly processed both parts. Asked for help and was referred to manager Donna. Donna advised the staff who updated the order that day were gone so nothing could be figured out. Then she offered the following: go home and call back tomorrow, assume the 2nd part of the order was cancelled and a credit would be received. Not acceptable. I asked the following: process a return for the item not received, check the store and see if the item is there, at least provide documentation that I was leaving the store without the full order. Response was a hard "NO" to all three. I advised the situation was not acceptable but nothing else was offered. When I persisted she became belligerent and reiterated there was nothing she could do (or was willing to do more accurately). I still persisted and finally she called someone else. It was then quickly figured out the 2nd part was indeed there but in a different location. If I had followed any of her suggestions I would have never received the rest of the order nor a refund. I have been a Kohl's customer for 35 years and this is by far the worst treatment I have ever received. This person should not have a job that includes customer service.

The Home Edit was here! Check out the colorful rainbow in the women's T-shirts! I love it!! It…read moreshows great care that Goodwill would take the time to arrange T-shirts by color. Just a quick stop in to look for a T-shirt today, but I didn't find any that I could live without. Last visit I found a cool retro looking "Life is Good" T-Shirt with a V neckline that I just love!! Most T-shirts are priced at $4.99. Go to Goodwill to discover a treasure that is just waiting for you!

I worked at this Goodwill location and have taken some time to reflect before writing this review…read more I truly hoped my experience would improve, because when I first started everyone seemed friendly and welcoming. Unfortunately, that first impression did not match the reality of working there. Training was minimal, and I was expected to figure out most responsibilities on my own. Instead of receiving consistent guidance and support, I often had to rely on trial and error. As time went on, it became clear that management treated employees differently depending on who they liked. There were obvious favorites who were allowed to do very little work while others were expected to carry the workload without recognition or support. The biggest problem at this location is the management culture. It is, without question, the most toxic work environment I have ever experienced. Concerns brought to management were ignored, especially if they involved employees who were considered favorites. Rather than addressing problems fairly, management often appeared to dismiss complaints and protect certain individuals. This created a workplace where accountability was inconsistent and morale steadily declined. Professionalism was also lacking. It was common to hear managers gossiping about employees and customers instead of leading by example. Rather than creating a respectful and supportive workplace, the environment often felt negative and divisive. Several managers spent more time in the office on their phones or socializing than assisting employees on the sales floor. The lack of leadership left staff feeling unsupported and overwhelmed. I was recently terminated for reasons that I still do not fully understand. What makes that especially frustrating is that I witnessed other employees engage in the same behaviors I was accused of without facing any consequences. Whether intentional or not, the inconsistent enforcement of policies created the impression that disciplinary decisions depended more on personal relationships than on company standards. I also observed practices that concerned me as a customer. On multiple occasions, when merchandise did not have a price tag, prices appeared to be determined arbitrarily rather than according to a consistent pricing policy. That raises concerns about fairness and transparency. Perhaps the most disappointing part of my experience was watching so many good employees leave because of the work environment. There seemed to be a constant cycle of people quitting due to poor management, favoritism, lack of communication, and workplace drama. Instead of asking why employees were unhappy, management appeared to focus on protecting themselves and maintaining their inner circle. I was also deeply troubled by comments I heard were made regarding people in recovery from addiction. As someone in recovery myself, hearing that individuals with a history of addiction were viewed as "those kinds of people" was incredibly disheartening. Goodwill's mission is centered on providing opportunities and helping people overcome barriers to employment. Hearing attitudes that seemed inconsistent with those values was one of the most disappointing aspects of my experience. Goodwill promotes itself as an organization that changes lives and provides second chances. Unfortunately, this location did not reflect those values. Employees deserve to be treated with fairness, respect, and professionalism--not favoritism, gossip, intimidation, and inconsistent discipline. There were a few employees who genuinely cared about their coworkers and customers, and they are the only reason I would ever return to this location. They deserved much better leadership than they received. I sincerely hope corporate leadership and Human Resources take employee concerns seriously and evaluate the management at this location. Good employees are leaving, workplace morale is suffering, and unless meaningful changes are made, I believe the problems will continue. .

I mean, there's more than you would think walking in. I found a FOUR pack of solid movies Repo The…read moreGenetic Musical a copy from Hollywood Video complete with lock on it lol, Phantom of The Opera, Phantom of the Red House and Ikiru. So I got some classics for like under $2 lol. Didn't see much clothes of use.

What a great find! Staff were so nice and everything was well curated and labeled, and prices can't…read morebe beat! I found an amazing dress for $8, a Nigella Lawson hardback cookbook for $2.50, and a huge candleholder for $5. We'll definitely be coming back here!

Found what I needed (spirit gum) but staff was absolutely chaotic (what do you want, I suppose; a…read morebunch of teens) and I couldn't wait to get out of here! If you're too cheap to go to a haunted house, take your kids to be freaked out by all the animatronics in the middle of the store while you shop for a costume.

SKELETONS IN THE CLOSET…read more Spirit Halloween is mostly crap--we know it, they know it. Don't mind me, just airing out my grievances against this chain of seasonal décor stores. I could start by bashing Spirit for charging insane prices, but that's too obvious. Maybe I should dog them on their unforgiving return policy, or the fact that no store ever appears in the same location twice (making it impossible to find the correct spot on Yelp). There's really no point in updating the address, since 9 months from now Spirit will take over (ahem, *possess*) whatever empty business is lying around. This store was on Army Trail Rd near Best Buy/Jo Ann Fabrics, in a shopping area called Bloomingdale Court. I visited in early October, long before the store has had a chance to get trashed by unsupervised children. The big ticket items are looking uglier and uglier, like they're straight off of Wish.com. The demented clowns and shrieking zombies look unintentionally hilarious and reek of a horsesh*t build quality. I stood inside for a solid minute, staring at (what appeared to be) a werewolf-type monster, thinking "what IS this, and why does its growling sound like a broken Nutribulllet??" Many of their products often malfunction, get returned, and wind up back on the shelves. This is especially true with electronics like fog machines or the motion-activated spider, as there's no easy way to repair shoddy wiring. Over the years, I've seen scores of 'open box' discounts that I've been wise enough to avoid. DO NOT buy anything with moving parts from Spirit. A plastic 5ft poseable skeleton was a whopping $100! For that price, you can probably get a REAL skeleton (just ask the props department from the movie Poltergeist ^). The exact same item at Home Depot was only $30; Spirit, care to explain why your stuff is TRIPLE the cost of a competitor? One thing that didn't suck: a set of Ghostbusters window clings ($10) that includes a terror dog, Gozor, the ghost librarian, Ectomobile, Slimer, and the Stay Puft marshmallow man. Also a decent purchase was a ouija board doormat ($21) that was discounted 20% thanks to a mail offer. They had a lot of doormat designs--Stranger Things, Hocus Pocus, Harry Potter, Buffy, etc. The guy at checkout was cool, but his pleasant attitude couldn't mask all the junk surrounding him. Only shop here if you've got a sizeable coupon, and even then be smart about your purchase--odds are good you won't be getting a refund. * TL;DR * To say that Spirit's products are cheap Chinese knockoffs is an affront to China and an insult to cheap knockoffs. Every year in early August, these stores pop up like warts on a mutant's ass, claiming abandoned storefronts to peddle their oft-broken and overpriced wares. By 10/31, the shelves are cluttered with returns marked "15% off due to wires not working", and by November 3rd Spirit has packed up whatever garbage didn't sell and vanishes into the night. Not unlike visiting the apple orchard, dragging these guys on Yelp has become a yearly tradition. I love October, but I hate Spirit for their price gouging practices on bottom-tier merchandise. All stores are virtually the same, and all of them are equally loathsome. ^ yes, they used actual human remains in the climactic scene with JoBeth Williams' character from 1982's Poltergeist. Don't waste your time with the 2015 remake, stick with the original, and remember that at the tail end of the movie those hyper-realistic skeletons bobbing around in the pool were living, breathing people at one point...now that's freakin' scary! HAPPY HALLOWEEN!

Walking up to a Macy's in a strip mall is a bit of a different feeling!! I had a return to do and…read morerealized this was the closest Macy's to my new home. Service was kind and fast, no line at all. I was so shocked at how clean and organized this store is. I'm not sure when it opened but it still feels new. I'm not sure if this is a lesser traveled Macy's or if they're just on top of their displays because everything was nearly perfect. The sections are quite a bit smaller than your three floor Macy's but I was thoroughly impressed that they have a variety of sizes in the items they do carry. Strip mall factor may help this become my new favorite Macy's!

Store was clean, well organized/not messy, and the sales associates were respectful and prompt with…read moreservice. May be the location, but pretty much nobody was in the store at the time I was there, which to me is kind of a plus so I didn't have a crowd to deal with.

Daisooooooo! I was so happy to have a Daiso near me! I've heard of these stores but have lived so…read morefar away from all of them that I haven't had a chance to stop in. It is everything dreams are made of and totally worth the hype. If you're unfamiliar, I'd say Daiso is....Japanese Ikea mixed with 5 below and a splash of Dollar Tree. Unfortunately I visited about 30 minutes before close, which I think I needed an hour or hour and a half to see everything they have -- especially on the first trip. There are so many cute items ranging from decor, candy, toys, and activities. They had great household items that range from kitchen, garden, automotive and everything in between. I do wish the snack section was bigger with more variety but there are so many awesome things in this store I will survive. I was happy they had Aloha drinks, pocky, and takoyaki balls!

First things first, this is not an Asian Dollar Store or an Asian IKEA. The people saying that have…read moreno idea what they're talking about. For one thing, everything in the store is not $1. Second, if you've ever been to an IKEA, it looks completely different than Daiso. No restaurant, no showroom displays, etc. This location is better than the Willowbrook one. It's bigger and has a vast amount of kitchen accessories on the right side. They still have two self checkouts. Prices are cheap to moderate. The staff is friendly. No returns or exchanges, so shop vigilantly.

I've always liked Shoe Carnival but the one close to me closed a while back, so every once in a…read morewhile I go further afield and check out a different location. It's a smaller store but they carry some of my preferred brands like Boc, Baretraps, Clarks and Italian Shoemakers. Because the selection isn't huge, it's catch as catch can, but it's worth checking! Prices are reasonable too and they often announce sales in store over the PA system.

Terrible customer service. I will never shop at this location again. No one willing to check shoe…read moresize on child.