I should have just turned around and walked out. This place was more locked down than some federal agencies I have had to go into. Like you had to go though a security line to get in here. What made me feel unwelcomed was that I felt like I was being punished and/or watched the whole time I was in here. All I wanted to do was browse and see if I could find anything I could use for myself or hide away as a gift for later. I started to get this feeling like I shouldn't be in here and started to head to the doors. Getting there it felt like I was in the middle of a maze. I was being blocked by other customers and when I was finally get over that threshold to outside. I felt a bit more at ease. I'm starting to think that Burlingtons in general, make you feel uneasy, like they could be an entrance into the backrooms. Not all locations, but those nearer a metro area seem to be like this. read more

I went into the store over the weekend and it was horrible. At to wait in line behind security rope before I could be let in. He had to watch the group of people walk in before we could. Everything was all over the place. This was not a welcoming environment I didn't purchase a thing because who would want to buy after being help at the door as if I was entering into a club. I will not returning. read more

I bought a shirt for a disabled senior citizen to wear to a funeral. Before I purchased it, I reviewed return policy. I even verified with the cashier their return policy, who stated all you have to have is the receipt and the original tags on the clothing.Turns out they didn't need the shirt and brought the shirt back a few days later. Then the shenanigans started. They said because I bought the item using my bank card as a Visa card their system can't refund my money. Had I purchased it as Debit card they could give cash.back. And IF I used a regular Visa versus bank card they could put the money back on my card. So the only thing they could do was give me a store credit. I needed either cash or a refund to my card. Store credit holds me hostage to ONLY use MY money at their store. The store is junky and the merchandise is subpar. Will NOT be patronizing there ever. You've been warned. read more

Love Burlington!! I sometimes wish they would have more staff, but I appreciate my local Burlington :) great house stuff, shoes, purses, clothes, gifts, every day items. read more

I was in town to celebrate the holidays with family. We decided to venture out in search for some Black Friday deals, and dropped into this Burlington's. They have clothing items, as well as stuff for home. I wasn't impressed by much of their clothing section, but they did have a nice selection of scarves, knit ponchos, and hair care items. And I did score some comfy, cozy holiday socks. I liked their home section much more. Lots of great holiday decorations, and general artwork that I'd put in my house. To summarize, this store has a variety of items. If you're looking for home decor, they have some great options. read more

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Bad store to shop at I work with them a few years ago and resigned because I didn't feel like it was a good fit for me the manger was rude and disrespectful towards me and my sister I won't be return nor shopping there their bathrooms are disgusting it needs to be cleaned and sanitized it's not safe to use I would use the bathroom at Target and the escalator needs to be turn off and the elevator at the Greenbelt location needs to be fixed that location needs to be shut down or temporarily closed send some of the employees to the Bowie Upper Marblo Arundel Mills or Laurel locations read more

Amelia was extremely helpful. I cannot stand for long periods of time. She assisted me in examining 2 suitcases while I sat in the shoe department. She unlocked them so I could check them out and relocked them. I was interested in purchasing a suitcase that could take a beating from the airline. I have had expensive luggage destroyed by the airline and the claim amount received did not cover the damage. It is very rare to find such great customer service in a discount store. read more

These employees are just lazy & ghetto. It's a shame. The store is so unorganized and they spend more time chatting at the counter than doing their actual job. I almost slapped the AA one that cut her light off being smart read more

Great customer service! So glad to have Burlington in Bowie. Christmas shopping will be so much fun with the variety of items they have here. read more

Burlington - Department Stores Near Me - Bowie, Maryland

I will never shop at Burlington in Bowie, Maryland due to manager Dhoney ! I asked for her name to report her behavior and horrible customer service. She asked why do I want her name? Giving her name will not do anything! She was going back and forth with me in front of customers! I have never been so disrespected and humiliated in my life. Burlington how do you employ such individuals??? I called to speak with Jay (her manager) and corporate. She answers the phone and threatens me saying " I bet not get her fired" I asked twice " are you threatening me"??? She finally gave me 855-355-2875. I will follow up with corporate and social media. She need sensitivity training unless this is what Burlington allows! Maybe she needs to work in the back away from customers! It's no way she is the face of Burlington read more

This store is 35mins away from my house..I chose to take a trip here today to shop for my infant daughters upcoming bday. I love their selection of infant toddler clothes and they always have the right price point. Hence, why I drove 35mins to get there. Anyways, store is big, pretty clean and organized compared to many other Burlington's. Here's where my visit takes a dump, I get in line to check out. Only one cashier and she's cashing out a customer as I walk up. No one behind me. She finishes with that customer and prompts me to advance to her register. I walk up and she doesn't smile, say hello, nothing. So I smile and say hello. She gives a pathetic hello and walks away and starts doing other things behind the register. Um ok..so I start to unload my cart. Mind you, my cart is loaded. I have a ton of clothes whose hangers have all gotten tangled up. So I placed what I could on the register while I'm battling with the rest of the clothes. The cashier walks back up to the register and says, 'Ugh, you sure do have a long ways to go. Can you get everything out yo cart.' Very nastily. I was shocked. It's not like I was taking my sweet time and there was no one in line behind me so what's the issue??? I found her attitude and comment to be unwarranted and completely unprofessional. If I hadn't just drove 35mins to get there, I would've pushed the cart off to the side and walked out..so next time you shop here. Make sure you empty your cart like a bat out of hell.. read more

I visited the Bowie location on Sunday, March 17, 2019. I was highly disappointed with the customer service. The cashier, Icy was rude and unprofessional. This is the first time I have ever posed any comments to yelp about any establishment. I can deal with someone not having basic customer service skills but you are not going to be rude as I spend my money. The positive feedback that I can offer is that the manger, Bridgette contacted me after I completed a survey to talk about my experience. She was very professional and apologetic. I also plan to write the corporate office. I am a frequent Burlington shopper and this is the first bad experience and hopefully, will be the last. read more

What a disappointment. I'm a 20- year Bowie resident and have seen stores come and go. I love Burlington and was so excited to have one in Bowie. Unfortunately, this store is poorly stocked, very few choices, especially for women and in housewares - which is important to women. I don't have a reason to go back and will just drive to Forestville. read more

So far, so good. Great selection. Very neat!! Friendly staff! I'm looking forward to my next visit.

I love Bowie so I shop in the area often. I just left the store because I was looking for a coat I saw online. It wasn't in the store, but I found a cute, inexpensive dress and wanted to try it on. Myself and another lady was at dressing room entrance. She was blocked off after trying on items and I wasn't able to enter. The worker at entrance had head down and was into her phone. She said dressing rm. closes an hour before store closing. I asked manager and was told the same. She claimed the worker was off duty. I saw the manager again while talking to the same customer who was blocked. We were told by manager that we were the only two complaining (which shouldn't matter) and that when she told me policy, I just said "Ok", which is false. I told her to check reviews because you don't know how people feel. She said she checked reviews before taking job...After extended conversation, mgr finally allowed me to try on the one dress. I promised that I'd return it to floor as I did. I'm not arguing with anyone to take my money. As the customer explained, the store will lose money if she put back a cart of items, which she had. I don't buy if I can't try on. It takes too much energy, gas....to return items. It'll be awhile before I return to store if I decide to return at all. read more