I had been to 7 stores prior to arriving to this Lane Bryant looking for an outfit for my…read moreinterview tomorrow. I was looking at dresses when Smitty (Ahira Smith) walked over and asked if I needed help. I instantly bursted into tears because she was the first person to offer help in all of the stores I went into. She helped me get myself together and I explained I had purchased a black blazer and I was looking to put a dress under the blazer. I had already had one in mind and she told me to get my blazer so we could see if it was a good match which it was. She helped me get in and out of the dress and make my purchase. She told me the job was already mine, gave me an hug and that helped put my mind at ease. I also witnessed her giving another customer the same attentive customer service that she gave me. I will definitely be back to this location for future purchases just because Smitty left a lasting impression on me. Thank you again.

I've been here several times to pick up my online orders. Picking up my online orders here has been…read morea breeze. Any employees I've encountered at this store have been polite and helpful. The store and dressing rooms are always clean. They have a fairly large clearance section, but it's hard to get through because so many items are packed onto the bars. Make sure you sign up for their loyalty program!

I come to this store very regularly. I have been shopping at Torrid stores for years but lately I…read morehave shopping online and using the ship to store option instead of getting it delivered to my home. It seems like every time I come in here, the employees are just plain rude. So unfriendly. My sister even came in once to purchase a gift for me and she left because the customer service was just so disappointing.

I am writing to share a recent experience at the Bowie store, as well as to recognize a manager who…read morehandled the situation appropriately -- hence why it's two stars. I am a newly returning Kohl's customer--it's been years. Within my first week of shopping at the Bowie store, I encountered two separate service concerns -- so here's my complaint and commendation at the same time: First, I attempted to return an item that the system initially indicated was "not returnable," though no clear reason was provided. I was asked for additional information, which I provided. When the associate was unable to resolve the issue, the interaction became noticeably impatient and dismissive. There were visible signs of frustration, including non-verbal cues that conveyed irritation rather than a willingness to assist. At one point, the interaction shifted in a way that felt personally directed rather than solution-focused. The associate was very frustrated (unbelievable to me), eye-rolling, expressions of exasperation, and standing with her hands on her hips. The tone and body language suggested that the internal system discrepancy was somehow my responsibility. That was inappropriate. If internal numbers do not match or a technical discrepancy exists, that is an operational matter to resolve--not a customer failure. Redirecting frustration toward the customer reflects a lapse in composure and the lack of regulating yourself. Fortunately, the manager on duty, Deidra, intervened, hallelujah! She was calm, respectful, and solution-oriented. She did not display frustration, and she handled the matter with professionalism. Ultimately, the issue was resolved. I would like to formally acknowledge her leadership and demeanor. She demonstrated the level of service customers expect. Second, I recently received an online order that arrived visibly damaged. Items were missing from the package. Thankfully, I photographed the condition upon arrival. I followed the Deidre's instructions to resolve the matter, and that issue was also addressed by the very helpful, respectful and professional service representative. However, experiencing two service disruptions in my first week as a returning customer raises concern. As someone who leads an organization and manages diverse personalities daily, I understand that challenges arise in any business. What distinguishes a company is how its "people" respond under pressure. Customers should not feel the emotional burden of internal system or procedural challenges. Courtesy, patience, respect and professionalism should be first--even when resolution requires additional effort. I appreciate that both matters were ultimately resolved by the manager, Deidra; thank you for not displaying discontent with me for a matter that was out of my control. Sincerely 3/3/26

not above price,u can buy and have a little money leftover.you will get some great deals if you buy…read moresmart.and shopping online.

Love, love, love, love Versona!…read more I never thought any retailer would be able to take the place of Charming Charlie (previous tenant) but Versona has done that and then some! Versona is a woman's clothing, accessory and boutique jewelry store located in the Bowie Town Center. Similar to Charming Charlie, Versona offers trendy jewelry, accessories, shoes and clothing items that swap out every week! Every time I visit, the shop looks different - I have no idea how the staff get it done, but I appreciate the fresh, seasonally themed looks from week-to-week! Versona also features a number of products on their online store, which you can get shipped for FREE here, every time! Staff are always pleasant, and they accept all forms of payment (Apple Pay, credit/debit/cash). I've gotten several compliments on my jewelry from here, so it's safe to say this spot is one of my favorites! Hope Versona is here to stay for the long haul!

Love the slacks here. Very well made...Will be returning with my sister! I bought some black slacks…read morehere! I love them..!

For me to stop here was kind of not needed at the time. I wasn't even really looking for anything…read morein particular, but since I was out, I wanted to keep myself busy by stopping at as many shopping plazas as I could. What a stupid mistake, especially since this plaza was a bit wonky. I came in here to honestly grab some essentials that I didn't necessarily have to have, but since I was out, why not get what I need and be done with it. Even though it was busy in here, I was still able to find what I needed and not feel rushed about it. However, when it came to checking out, there was a larger than expected line. I didn't mind, I was here for a reason, to waste some time and get some items. I had my airpods in and was minding my business. Get to the head of the line at the self checkout area and had the most pleasant discussion with the lady manning the area. She should be in a different line of work. Approaching people and just having a leisurely conversation with them. She had a gift which made for a nice end of a shopping trip.

As a bigger woman I have always liked the fit of targets plus sizes, however this location has…read moredecided they no longer support the plus size community and no longer carry anything bigger than the circumference of my ankle. I've already cut back on my Target shopping thanks to the DEI rollbacks. I guess this just ends my relationship with them altogether. Do not support non-inclusive stores.

Nice location, they have almost every shoe you are looking for here. The store is clean and you…read morereceive great service here. Parking in front of the store is limited but they have plenty behind it.

Asiyah provide a great customer service over the phone and in person. I was running behind for an…read moreevent as she managed to help me solve an issue. I love it when I go have great customer service. THANKS SNIPES FOR YOUR AMAZING EMPLOYEES

This Ashley Stewart is the best. The young lady's that helped me on Saturday morning where…read morewonderful they knew my size and what look and color would look nice on me. I'm not a big shopper but they made me comfortable and this will be the spot I come back to buy more clothes loved it.

Rude!! Ignorant customer service. Staff is more concerned with socializing than helping customers…read more I wanted to try something on and the staff member rolled her eyes because she was watching another staff member cut cake!!! No one at the register and the line was long. Everyone was too busy having a good time. Will never return. I will spend my money elsewhere.

Went in the middle of the day so not overly busy. The line went fairly quickly. The store is fun…read more Lots of stuff to look at, some of it unique. I got some photo frames and a few Easter items. Successful trip.

Any Ross store is always a hit or miss! I was in the area yesterday and stopped in. This one was…read moredefinitely a miss!! The store wasn't well stocked. Things were not very organized and they literally had one employee doing returns and checking folks out. Yikes! She was very nice and kudos to her! She was doing the best she could. This isn't a location I personally would be in a hurry to return to. It's not close to me and their merchandise was lackluster!

I've always walked right by this location and wondered when I would have a chance to go in there…read moreand check it out. Well I found the time, and took a step inside. Let me start off by saying how clean and neat this store is. I was welcomed right away by a wonderful sales woman, Grace. Immediately, she asked if I needed help. I thought about saying no, but what the heck. I was looking for something for my GUY, who wears extremely casual clothes, but on the right occasion gets a little formal. Looking around I noticed very nice 3 piece suits on very nicely put together mannequins. So Grace asked me a few questions about his style and his sizing and led me to some very nice shirts and sweaters that were reasonably priced. We looked through the racks and found 2 very nice pieces that I thought he would like. And to my surprise, they were under $30 a piece. Very reasonably priced for a store like this. Grace offered other suggestions for shirts and other items. But I thought I would keep it simple this time. Grace was so helpful to me during my shopping experience and I know there are items here that he would love. I am definitely coming back, with him to shop around some more. I am definitely coming back and I hope to work with Grace again!! She was the BEST!!

The parking and access to the shopping center is poorly laid out and usually affords at least one…read moreopportunity for a wreck with every visit; particularity on the east end if you are trying to hang a left to get to Pier One, Big Lots, Staples, Haverty's, Sports Authority, or Target. Hang a right and you'll get everything from Michaels to Bob Evans and Exxon. I like the stores this place has to offer, I just wish the planners had planned traffic when it was all laid out!

Not a bad little place. It has a Lowes, Kohls, Staples, Target and Sport Authority. A nice…read moreHaverty is also there for high quality furniture and a Pet Smarts for your pet needs. A Michael's for your craft needs is also there. You can't park and shop, since they are spread out all over the place and need a car to get from one place to another. I find myself coming here a lot due to the Lowes and Targets. The bookstore closed, which is a shame and has been replaced by Big Lots. I think you can find most of your shopping needs, except groceries, in here.