You can see signs both inside and outside of the mall. The entrance from outside leads you to a secluded escalator surrounded by silent white walls. Once you get to the bottom, the size of the place may surprise you. It's HUGE! Burlington is always known for having such a wide variety of things. I've come in on various occasions looking for random articles of clothing for costumes and such... and more times than not I don't find what I'm looking for. But there still have a lot of great things... especially coats! I have found myself browsing more than checking out, so my staff interaction has been limited. But one thing I have noticed is that if someone is near the escalator, I am always greeted, and I'm usually asked if I need any help while I'm browsing. The lows of the place are definitely the aesthetics. The sizes of the clothes on hangers have been inconsistent, and generally the place gives dingy warehouse vibes. It could use some upgrades and maintenance for sure! read more

do not come here on a friday evening! i put my baby to sleep and got here at 8:30pm, the line was halfway to the back of the store. By the time I finihsed getting what I was getting, which took about 30 minutes, the line length only looked like it got longer. I stood in line for about 45 mins. I am definitely traumatized. read more

There was a line back up for an hour. They had 2 employees working the registers. The lady was working hard to move customers. The other guy was high out of his mind moving like a slug. He then decided to stop working on the line and just stand there read more

I live in this area and I have NEVER been more embarrassed of my area than this evening. Burlington is always hit or miss with selection but this place is a FILTHY DISASTER!!! It smelled so bad that one of the workers even complained to me about having to work in a place that smelled so bad. I ONLY attempted to purchase an item because I needed something for a color party at work tomorrow. The people at the registers talked to one another and NEVER even acknowledged my presence. I just walked away. As I was leaving, I couldn't believe that I would even walk in a place that looks so run down. It is really a very very dirty place! read more

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Why is it that I can only seem to describe this as a basement bargain center? Oh, that might be because it is like Target's basement. Literally. Go out of Target and head to the left and enter the doors to take the escalators/elevator downstairs. Technically this is attached to the mall portion, but not very well attached or advertised as such. Lord is it a mess in here. You want to feel like you are shopping at Goodwill, but paying for brand new items? You found the spot to do so. Everything in here is so disorganized. To the point that don't expect to find items where they should be. Organization is low, very low, items are basically thrown into an area so that you might be able to find something similar to what you are looking for. No guarantees. What makes it worse, the line to checkout takes forever. It starts at the registers, snakes its way through the register aisle and out onto the sales floor. Good luck trying to figure out where the actual end of the line is and good luck trying to explain to someone that the line is behind you...somewhere. Other than that, be prepared to hear the theft deterrent alarm go off just about every 45 seconds. If you had a cart here or wanted to use a cart here, it appears they have them tagged so that they don't leave the store. Where they store them just happens to be near the exit and it sets the alarm off every single time. As for the registers. A true mess. I don't know how this happens, but some of the employees at the counter get to choose who they ring up. I was like maybe the second or third person in line and was told to come up to the next lady. I just didn't understand this. Word of advice to this store. Maybe practice some dusting. You can see the inches of grey dust on the signs hanging in this store. If you have allergies to dust, maybe don't shop here. read more

Employees are very helpful and polite, I found so many items that I wasn't even looking for at unbeatable prices, I'm looking forward to holiday shopping at Burlington read more

This location is in need of major renovations or just needs to be closed all together! I was on a mission to find a dress for an upcoming event and I've been lucky to find some nice pieces at other locations. This one was a complete FAIL! Again, why are they even open for business? Soon as you walk in here, there is a feeling of despair!! The place is not well kept. There are clothes thrown all over the floor, nothing is organized and there was just a musty odor :( I happened to find an ok looking dress but didn't bother trying it on. I proceeded to the check out lines and there are two cashiers and not a long line, yet I was in the line for over 20 minutes...why?! The item I purchased ending up not working out so I went to a different, much cleaner location and returned it... read more

I heard they dont restock their inventories because they dont want a lot of people to go there and increase the chance of spreading covid-19 and thats actually a sacrifice. I like going there for lots of reason one of which is there are everything i need in ine store rather than go into 3 orn4 different store.. read more

Burlington - Front - Department Stores Near Me - Greenbelt, Maryland

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Came on an early Sunday morning to beat the crowds. Clothes were just all over the place. Sizes were mixed in all together. Made it a bit difficult to find the things I was truly looking for. Place was also dirty, like the floor hadn't been cleaned in a number of days. read more

The store was surprisingly well-stocked. To allow you into the business, someone was stationed at each entry. It was a really long line. Checking out took me twenty-five minutes. Additionally, they no longer permit customers to use the restroom. read more

This location is the only store in the ma on the lower level. It has stairs, escalator and elevator. The elevator is filthy. I think they never clean it. I think it has a burned out light bulb also. The elevator is the responsibility of the store. It is unsanitary. selection not so great either L read more

I frequent the Burlington in Ellsworth Place quite often and I'm pleased with their organization of the store, the time they put into keeping inventory fully stocked and making sure there are plenty of cashiers working when the line is long. However, this location here! Greenbelt, should be ashamed, management is totally lacking because the store is filthy and unorganized. It's a crying shame (lol) most thrift stores are maintained better than this store. Horrible, just horrible. read more

They re-arrange the entire store with new fixtures. Still jammed with merchandise. Now they can focus on customer service with a smile and personality development. read more

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Very poor selection of clothing items. They barely had ANY t-shirts on stock. It was mostly name-brand clothing at half-price. The changing rooms were all closed due to Covid, so I couldn't try anything on. Had to guess whether the tops would fit me well or not. Many of the shelves were empty, not many items being stocked, wasn't even fun browsing the place. read more

This branch is hidden in the basement of the mall - take the escalator down. That leaves room for a floor space much bigger than the others.Naturally, that means they can stock a much wider selection in each department.Will probably go back for a gift or two, as I have been ranging around looking for ideas read more

Horrible, air quality is unhealthy to breath because of mold in the ceilings and dust on the upper ceiling pipes.The toilet pipes of the building all run down in the basement of this store.Wear your gas mask to survive.The ladies restroom was disgustingly repulsive , I was with my 3 yr old daughter and she was doing so well telling me when she had to use the restroom. I walked in and we had to hold our breath. I IMMEDIATELY went to the female management team and expressed my concerns. LOL,the manager told me along with her coworker that they go to TARGET to use the bathroom.I said ,well you should put a sign on the door saying "OUT OF ORDER".The manager then said she sometimes walks down to the mall bathroom. I then asked was their a person who cleans and sanitised the bathroom, manager says, yes, they come in the morning, this was 8 :30 pm.So they don't come back I said, the health department needs to pay a visit here and fine them for the bathroom and asthma trigger air quality .I can imagine the mens bathroom. Okay about the sales team, poor customer service and SLOW,SLOW, SLOW with line movement. I told the manager I would be happy to provide customer service training for her staff to prevent upset customers. read more

Oh. My. Goodness. I encountered the rudest, most apathetic employee at the cash register. I went there on Monday Aug 10th at 5:00 pm. I had to return a few items I had purchased at another Burlington in Laurel (where the employees are friendly and actually gave me eye contact and shocking but true: smiled at me). The woman at the register never looked at me. I clearly was a burden just by breathing and bringing my merchandise to her. She even managed to hand me the money without looking at me, and a dime dropped on the floor. I couldn't get it because it had fallen behind the counter. I said, "oh, I'm sorry (taking responsibility for dropping it) - could you get that for me? No response. Just kept on doing something with other receipts that weren't mine, so I thought she didn't hear me and I said, "excuse me...." she cut me off and said, "could you give me a minute please?!" Why do people get in customer service when they clearly dislike anyone who asks anything of them? She may have been having a bad day, I get it. But ya know what - we all have bad days, and yet, most of us still manage to smile even when it's a little hard to do so, and get through our day without taking out our "life" on someone else. Big Fail. Will never return. read more

Pretty much what you would expect from a discount clothing chain store. Messy racks that seem to be not organized in any way. No staff people help you find what you are looking for. I will give them credit, they sell more than just coats. Why do I shop here? Simple. The prices are great and I look pretty nice in my new coat! read more

OK....so where this Burlington is located I am pretty happy with shopping here. They always have a nice selection of clothes, hell of a good clearance rack, and plenty of cute stuff for kids. The coats are plentiful. Shoe department can use a little organization but they do have a nice selection. Customer service isn't the best in the world but it's ok. Overall, I'm ok with this store and will continue to shop here. read more

The floor is dirty, the selection on regular clothes is sub-par, and the jewelry is very cheap. The coat selection was satisfactory. Customer service was ok. It's nothing to get excited about but I did find a coat. read more

I confess that my husband and I went to Burlington Coat Factory in Greenbelt Maryland last Friday after work because I wanted to go to a place know for both a wide variety and affordability. I was also somewhat previously familiar with this place because I shopped here before by the 2011 timeframe for some clothes and what originally made me receptive to trying this place was the fact that my late adoptive father use to take me to a Burlington Coat Factory at least seasonally when I was around 18/19 years old. Hopefully it is ok to share this in the review, I was overdue for some necessary bra shopping yet I still wanted to pay a discount for these items. Fortunately, I found six bras (from brands called Bali Lace of Desire, Rampage Intimates, Brilliance by Vanity Fair Comfort, Ava Rose Intimates)that my husband graciously paid for me at a total of $38.12 after taxes and the employee handling our order had a pleasant personality (the receipt that I have of the purchase showed a 5:23 p.m. timeframe on Friday April 19, 2019). read more

Burlington ALWAYS has a long line, and NEVER enough cashiers. This location is one of the WORST!! Burlington may have good prices, but management must be cheap cause no matter which one u visit there is a longer than life wait...ridiculous read more

By far one of the worst Burlington's I've gone to. This place is a wreck. The lines are always super slow I was there this past week and I stood in line for 30 minutes. Absolutely ridiculous! The one star is for being open and having merchandise but the lines. Horrid. read more

I waited over 30 minutes in line behind six people only to be told that the credit card machine was not working when I finally made it to the counter. When I asked why the 20 plus people waiting in line were not informed I was answered with a shrug. If you have had a problem at this store, please call the corporate store and complain. 1 855 355-2875. read more