This store needs more clean up and organization. The parking lot is filthy, lines long. Go to Elk grove's or anywhere... but this one. Maybe its clean midweek? let me know cause I'm not going back! read more

Everything is messy. And the line is soo long. There was only 3 cashier. And they didn't even call for more cashier. read more

Burlington - The long line and it wasn't even the holiday yet. - Department Stores Near Me - Stockton, California

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Burlington does more than just coats, jackets, and outerwear now as it is now comparable to stores such as Ross and Marshall's. I've found many great buys on brand names here over the years such as a typically $80+ Members Only jacket for $30, and a $75 Solo backpack for $29.99 (beating Best Buy and Amazon prices by far!). If you're a 49ers or Warriors fan, you can find A LOT of fan gear for a great price. I'm giving this Burlington 3-stars because it is extremely unorganized, but you can still find great deals. read more

Horrible!!! This place is no better than DD's discount or Factory 2 U! Dirty, unorganized and their staff is a bunch of lazy asses!! Looks like the store manager takes no pride in this business and should be ashamed of their self. This store is a reflection of who ever runs it and does the hiring. Im the wife to a Store Manager and I am so disgusted by the customer service at this place. No one moves with a sense of urgency and the lines are ridiculous! I just about lost it being in here. I will NEVER do business here, ever! read more

I bought their bras and they dont even last for a week!! Same thing with their phone chargers! read more

Burlington - This is why they put the toys in the back lol - Department Stores Near Me - Stockton, California

When this store first opened it was wonderful. It was clean and very well stocked. I was looking for some jewelry yesterday and decided to go here. I was HORRIFIED. It looked like a junk heap; the merchandise was on the floor and barley any on the shelves. What was there was broken. The selection was awful! The shoe department was a mess, the shoes actually looked worn, and they were dirty. The shoes were all over the floor. I could not believe the condition of this store, I will not be returning. read more

If I could give a half star I would. Let's be honest, this place is run so horribly that it needs to be either closed or revamped from top to bottom (Staff and Store.) I have been to other Burlington's and they are great stores to shop at. Value, service and selections are fairly normal for Burlington...but not this location. It has slowly gotten worst as the years go by. I went to shop there last month and it looks like the place is going out of business! The Men's stock of dress wear is all but non existent. I've seen second hand stores in better condition! Everyone tells me "Go to the other locations...Stockton is horrible!" That is really disappointing. Really sad for Stockton as Burlington is actually a really good retail store and this location looks to be on its way out for sure. Ross is actually opening right next door and that will really hurt an already struggling store full of rude, unprofessional, unpleasant staff to match the messy store. Oh well! Keep in mind that I am not disgruntled, nor do I have any malicious intent towards anyone there. I'm just calling it as I see it. read more

Terrible experience and customer service. Purchased a very large Calvin Klein roller suitcase from them to go to Cabo in February 2017. Then went to Europe at end of May. When we arrived to SF airport we discovered a wheel was broken and this 50 lb suitcase would not roll. We were stuck with it throughout Europe. In any case, upon returning to US I took it back and they would not return it saying "It was a used piece of merchandise." Also said they couldn't find a SKU # for it. This is pure BS. As a previous boutique owner I know that they could find it. I also had my bank statement showing when and how much I paid for it. Poor business practice and I have made sure to let my friends and family know. read more

I frequent this store along with the Manteca location, 2-3 per month. July 7th 2016, a young lady working register 7 attempted to help me with a return and an exchange. The return I did have a receipt for the exchange I did not. The Burlington store policy CLEARLY states that a exchange can be made with a valid form of identification. Sophia, two registers over stated that I could not exchange the $7.99 shirt for a credit towards other store items. I read the store return policy which is taped down to each counter at each register, printed on the back of all receipts, and asked her again. With attitude, Sophia said if you do not have a receipt and you paid with cash you can't return or exchange anything, that's the policy. I in return explain to her regardless of what you tell me the policy is the Burlington policy and it clearly states (I read their policy). A Supervisor was called to the front. The store is full of customers the line is long and they refuse to honor the store policy. So I simply ask if they will not exchange the shirt because of the color of my skin, or because of my racial background, I explained not honoring the store policy is insubordination. Now I have the Supervisor Shannon Attention. She now calls her Manger to ask if she can exchange my shirt. While on the walkie talkie with her manager I tell Shannon she does not need her approval because the store policy states she has to exchange it. And I cannot understand if it is because I am black, or that they exchange merchandise on a as we feel basis but what they are doing is WRONG. Shannon then says, well we have been having alot of issues with theft and returns so that's why we try not to return without a receipt. I was beyond upset at that point. Because I have misplaced my receipt, you have classified me as a thief. How dare you! Your store issues have nothing to do with me. I will take my merchandise and find someone to give it to. I will make sure your corporate office and every media outlet I can reach is aware of what has taken place here. I will make sure they know how you are NOT honoring store policy and treating customers, especially use of color. You have made me very uncomfortable infront of my children. For every customer that comes behind me without a receipt you are to honor their exchange as long as they have valid identification, that's policy! I picked up my stuff, grabbed my children hands, told both Sophia and Shannon, I will not not be ignorant as you have been, but I will make sure you are reprimanded. Have a good day read more

Burlington - Department Stores Near Me - Stockton, California

I like their selection of clothes and jackets. I love buy my suede shoe cleaner here. They're cheap and works a lot better than other suede cleaners. Nice clothes for the kids and for anyone else that I get clothes for. This store is a life saver when it comes to baby showers!!! The only reason for the missing fifth star is because their shoe department is usually unorganized and shoes everywhere. Sometimes their clothes are just laying on the griound and not hung up. read more

Went to the store looking for belts and dress shoes for my sons.I was very pleased to find both.They were good brands at great prices.I had also been there about a month back and purchased suits for my boys.I paid 50 percent off original tags.I also received good customer service at checkout. read more

The store is trashed everyday, staff is rude and uninformed about merchandise, management can't show you where anything is. I just do t get it what's the point in staying open. Thats just my opinion you all can form your own. read more

The store is very unorganized. Items are miss placed, open packages, clothes are dirty, items all over the floor throughout the entire store. The restrooms are disaster, broken toilets, urine on the floor, trash on the floor, it smells, and there is no proof of any recent clean ups. read more

It's really not a good store. But I will continue to visit every now and then because one can still find treasure in a big pile of junk if they're persistent and search hard enough. About once a year I find something I want for about half (sometimes more) the price of what they charge in a popular retail store such as Macy's. It takes a lot of effort for me to search for this type of stuff as Burlington Coat Factory is a bit sloppy which makes it look depressing but I love saving a ton of money that can and will be used wisely. read more

This used to be a nice store, but it's worse than DD's now. Racks and racks or should I say floors and floors of unorganized crap laying everywhere! The only good thing about it is the huge choice of cheap costume jewelry. read more

terrible place. it was trashed up and very unclean. it looked like people stole some of the items becuase alot of packages were open. there was no employee cleaning up . the parking lot was terrible. first time at this store and never going back. sacramento area burlingtons much better. read more