I love orange theory so much I've been going for 3 years…read more I came from a different boutique gym and OTF had more of what I wanted. It's not as intimidating as it appears. The coaches and staff are all incredibly supportive and want to help meet your goals whatever they are. The first class is free!

I was cancelled without warning, notice or cause, with zero explanation, on September 10th. I've…read moreemailed the owners, managers, and co-CEO's of Orangetheory - with zero response. I messaged OTF via Instagram, got a call back, and was told that my studio would reach out to me in 3-5 business days. It's now been 10 business days, and NOT A WORD. Below is the email I sent to David Long, the co-CEO (and copied owners and managers too). I've been denied a copy of my contract (as have other members). Also see other negative reviews specifically mentioning the manager. _______________________________ I've been a fanatical member of OTF since December 2022. I've participated in every challenge, bought every piece of merch, and even won the Transformation Challenge at my studio in 2023. I share it on my social media, go to studios wherever I travel, and in general evangelize the program whenever I can. I've had amazing results and it shows. After a few years of begging, my husband joined. He attended for a month and needed to cancel. He signed a cancel form on 9/1 at the studio ( I was there) without issue. The next day, the SA Sydney called and was nasty, telling Mike that he had to pay regardless and would not be able to use the classes he paid for. I could not believe he had such a bad experience and asked Marilyn Terry, the manager, to call him. Instead of working with him and resolving the issue, she doubled down on what Sydney said, that he had to pay and could not use his classes, and said she would back her staff over customers no matter what. She then disconnected the call without warning. Yesterday I got a text to update my billing info - and I responded with a text that I would do that - and expressed my concerns about how Mike was treated. I'm at work, so I checked my personal email a few hours later...and had an email from Marilyn that my membership was cancelled and that I was not welcome at any Richmond studio. No mention of cause, warning, nothing.... I've attached all of my correspondence so you can see what I said (named in order - 1, 2, 3) - please keep in mind the email was sent AFTER the text I sent - clearly a move meant to penalize me for expressing my opinion. I cannot believe in 2024, a successful, visible business is run by someone who would retaliate against one of their most visible, successful, positive members in this way. You might also want to reach out to other members who have cancelled - many people have had similar interactions with Marilyn.

Amazing outdoor fitness program. A good mixture of hard work and fun. Show up regularly and try…read moreyour best and you'll get results.

SEAL Team PT is a breakthrough team adventure fitness program designed for all shapes & sizes, has…read morebeen helping students, couch potatoes, athletes, & teams, to get 'them in the best shape of their lives'... They've been in business over 10+ years, and I've participated for 7+. Each workout is fun, and motivating - you just have to show up. They offer a 'bring-a-friend' one day free trial for anyone to try. Memberships are monthly, and anyone who completes the fun two week fitness class can join. Everyday the workouts are held at area parks and every workout is different. Don't let the name scare you - this is a 'go-at-your pace' program. Nobody yells at you, or forces you to do anything. It's the other members, well trained instructors & assistants that will push your inner drive to be the best you can be. Improving each day, having fun keeps you coming back! A must try for newbies in the Richmond area, and for those looking to meet new people, and try new things! Hoo Yah!

Nice studio! I was in town for work and wanted to get in some exercise. I found Flow Cycle which…read morewas close to my hotel. The first class was free which is awesome! The instructor was very friendly and helpful, assessing my spin experience before I started class. I hadn't tried their style of bikes before but they were really nice - quiet, easy to adjust and use. The display screen was great too, especially for instruction, with the teacher telling us what resistance we should set our bikes at. They had towels during class and cold towels at the end of class too. Highly recommended!

I attended this studio last night as a last minute thing. I really wanted to get a hard, but fun…read morecycle class where I was pushed more and this class delivered! I walked in and was immediately helped. I was set up on my bike and given the run down. You have 2 arm songs and you pick the free weights you feel comfortable with. It's an intimate setting and definitely has a community feel which was different but really nice! My instructor was Jay- he is very motivating and energetic! I will definitely be stopping in when I want a hard push and also to try their other classes. Thanks Flow Cycle!

After moving to he area. wanted to get in better shape and get stronger. Oxygen and Iron studio…read morewas the best choice. You can take a small group session or go with undividual be on one training. Linda really takes the time to listen to you. Her training sessions are pushing you but only to what's best for you at that time. I feel great when I ginish a session. I love that I feel better and stronger in general.

I've been changing my lifestyle with O&I for over 3 years now and I am not the person I was when I…read morestarted. The main thing I needed was accountability. With in studio workouts, online information and videos, emails, phone calls, etc., there is definitely the accountability I needed. Even through the group sessions, you feel like you are getting personalized instruction. Now with the Coronavirus shutdown, Linda and her team have gone above and beyond what we could have ever expected. The online Zoom workouts literally saved my sanity. As a retired person, going to the studio five days a week made sure I left the house (can you say, introvert?). Thank you, Linda Alexander, Mandi Love, and Karen Worthy Byrd for keeping us healthy during these very trying times. Love you guys.

Glatter fitness is a wonderful place. Senior Glatter always has sky rocket energy and leads every…read moreclass with great joy! I've been a member for 4 years and have only missed a handful of classes due to no excuse. I pride myself on that. Show up and get addicted. It's a great group of people to work out with. It's not intimidating whatsoever. Love the dancing atmosphere as well. You can work on shaking a leg if the music is right. I strongly recommend you get addicted to Glatter with me. LLCool J

i LOVE this gym! I just got a year membership and am so happy to commit to this gym. The…read moreenvironment is welcoming and the people there are really nice. I love the heart rate monitor that is given to you to wear each time you go into the gym and your heart rate is put onto the screen with others who wear theirs to see how you are doing! It is color coordinated too- which I enjoy. The music is good and changes songs frequently to keep you focused. You weigh in weekly on Monday to see your progress! There are people of all ages and of all backgrounds at this gym too which is so nice. It is a supportive group of people and a great workout!

Great gym! I love the variety in workouts, class time options, and easy-to-use app for scheduling &…read moretracking workout data. The coaches and staff are also wonderful! Would definitely recommend signing up for a membership!

Amazing staff! This is a great community of people that make working out fun and easy.read more

Had a BLAST. The instructor, Bakari had such a great sense of humor! He kept us focused and I was…read moreengaged. I chose this during Yelp fit club because it fell on my birthday weekend. What better way to celebrate than to stay healthy (or to try at least?). The exercises were challenging, but he emphasized to do what worked best for us and our bodies. I loved this Yelp/ RVA Performance Training experience! The atmosphere was comfortable and the staff were amazing! Another win.

I took a free Yelp class to try my first cross fit class. This was awesome!! We had a good size…read moregroup and he worked us out... he said it was a lighter version but let me tell you.. my legs have been sore for 6 days lol!!! Our instructer was awesome, great personality, kept the class fun and interesting. Most of us were beginners but he told us to do what we can, dont try to out do the person next to you. We did so much.. butpees, threw a heavy ball up the wall while doing squats, sit ups, pull ups, pull ups on rings, lunges and more. I loved the flow of the glass although there were moments I had to break, I still kept up! This crissfit gym is hidden but is a great place to work out!

Jordan is an amazing trainer and an absolute fitness inspiration! I have been working with her over…read morethe past two years and she always puts in 100%, whether it be helping you achieve your nutritional goals, or getting you to maximize your potential at the gym. She will not go easy on you, and there are many times I am thinking "are you SERIOUS???!!" during a grueling work out, but I know that she is just pushing me to do my best. She truly cares about each and every one of her clients and it shows. She is funny and nice and a meanie when it comes to work outs, and I am so grateful for her hard work pushing me to be a healthier person!!

*Parents with children with special needs - PLEASE READ!…read more My son was diagnosed with ADHD/Autism two weeks before I registered for camp at the Tuckahoe YMCA. He's very high functioning and has been in the school setting since pre-k. I let them know prior to registering about his IEP plan and some accommodations we have in place. They made it seem like everything was okay! June 2nd was the first day of camp. Why did they politely kick my child out the program? First we talked about doing half days because it was a new environment but when I went to pick him up they basically said let's go ahead & issue a refund! I'm so frustrated but also understand all of the children's safety is the biggest priority! I think the most heartbreaking thing is they didn't give my child a chance to adapt to the environment or modify the camp schedule. They immediately decided they didn't want to work with him. I say this to say don't waste your time sending your children here for summer camp if they have any type of special needs. They will not work with them AT ALL! They didn't give my child any time to adjust. I'm disgusted with this location & the staff here.

The Tuckahoe Y is an essential resource for this community. Their tremendous outreach and service…read moreto people from all walks of life is what truly makes them special. On top of that, they have an expansive youth development programs, sports leagues, and group exercise classes.

My local YMCA (John Rolfe) closed recently and we don't really like Tuckahoe because it is usually…read moretoo crowded. So we checked out acac. This is a fitness Mecca! Here's my impression after the first week: Signing up for membership was challenging. The price we were quoted over the phone was different than what we were told when we showed up to join. And actually we had an appointment with the membership director and he was on vacation and everyone from membership was gone so one of the front desk attendants gave us a tour. They also gave us a pass to the weekend to make up for the debacle. When we showed up on Saturday we met with someone in membership and that's when the pricing changed because what we were quoted only covered 3 people. So we paid extra for the fourth and our fifth couldn't join because the cost of their membership was too high and she is a student (my daughter). She is 26 so that's why she has to have her own membership. I get it. Also the hot tub and rooftop pool is extra, so be aware. They also have a Recovery area that includes infrared saunas and cold plunge, plus a variety of other equipment. That's an extra charge too, but the first month is free so you can check it out. Other than that miscommunication, it's been pretty seamless. Every staff member I've encountered has been professional and super helpful. Kudos to the center for hiring great people. Any kind of exercise you could possibly want to do is under the roof of acac or at one of their other facilities. The classes and yoga studio is top notch. I've done a few classes and also yoga, signed up for the egym and have used the hot tub, sauna, plunge, etc., and it's all been good. It's only a week in and I feel right at home and motivated to work out every day. I still have so much more to try! I love that I can do something different everyday so I don't get bored. Joining acac costs more but so far it's worth it for us.

Living in the sauna... love the convent location the people are great she'd the staff helpful.read more