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    Burns Pets Remembered Services

    5.0 (1 review)
    Closed • 8:00 am - 4:00 pm

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    7 months ago

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    From Home to Heaven - Called me at 10pm after the text I sent saying I did not plan on paying in cash.

    From Home to Heaven

    (7 reviews)

    This company only cares about your MONEY and taking advantage of people in horrible situations…read more I called on a Wednesday to make an appointment for my dying cats to cross the rainbow bridge. During the call the pricing was explained and I was told the Veterinarian prefers cash. This would have been $650 in CASH to hand over while holding my dead cats. I explained I did not want to pay in cash. There was a hesitation and then the response was we will have the Vet reach out to you. An hour later the Vet called and we scheduled an appointment for Saturday afternoon and she asked me, will you be paying in cash? I said no, again a sigh and well I will have admin call you to collect the payment. Later that night I received a phone call requesting the $650 payment and I said I would pay a deposit but I preferred to pay the whole amount via a credit card the day of the service. I was told that's not their policy but I would get a call back later that night. No call back. Thursday late afternoon they called back while I was in a work meeting and I didn't check the voicemail. After picking my son up from daycare, dinner, bath, bed I go to check my message and at the same time these people are texting me. Essentially the message was confirming I was paying cash. When I responded saying I wasn't paying in cash they called me....at 10pm on a Thursday night. I am screenshotting this text exchange and yes I was upset. My cat is dying a slow death and this company is soulless. I get this is a business for them but there are other ways to go about it AND what kind of PROFESSIONAL service insists on their clients paying them in cash.

    Earlier in the year my poor cat Bella became very ill and it was time for her to cross the rainbow…read morebridge. She was a very timid cat, and afraid of everyone. I felt it was much better for her to be able to stay home and not have the fear of going to a veterinary office. It was such a blessing to find this company. The doctor and assistant came on time, were very kind and understanding. Their demeanor and professionalism made a sad situation easier. I was going to write a review sooner but just had the heart to write one now. This company provides a much-needed service for pets and their owners. Thank you so much! PS: When I went to write this review, I saw that negative review someone posted about the company wanting cash. I had no problem regarding payment, no one asked me for cash. As a matter of fact, I felt the price was fair for the service given. Ignore this persons nasty review.

    Hobart Animal Clinic - At the vet today, just after making the decision to euthanize. So glad I took her here

    Hobart Animal Clinic

    (110 reviews)

    Love the facility and the staff. I've taken my three cats and two dogs here. As well as a few barn…read morecats for pre operative bloodwork. The biggest benefit to this clinic is that it is walk in appointments, except for surgeries. So convenient! The staff is friendly, yet professional. I have experience with five other clinics, and Hobart Animal Clinic is my favorite. I always request Dr. Wozniak, as she gets to the point and tells me what she would do if it were her animal. Reasonably priced, though this definitely isn't a low cost clinic. However, you get what you pay for here. New and clean facility, educated and friendly staff, walk-in welcome, wide range of preventatives. I love this place so much that I take my family's pets here, who live two hours away. I can't say enough good things about this place. Keep up the good work!

    Horrible staff called with dog vomiting more then 24hr tried to get her in to normal vet without…read morethem being any help. This place said they could get her in for quick X-ray took me hr to get to this place for staff to act like we didn't try other stuff first told me it wasn't an emergency even though evening staff yes it was and to bring her in. Place is a shit hole. With as much as they charge for er visits they least higher more night staff or least a better one and fix the floors. That staff member couldn't cut it in the human medical with there lack of empathy. In truth she needs to be fired and go work in some factory

    Coyne Veterinary Center - Francesca

    Coyne Veterinary Center

    (82 reviews)

    Do not bring your pets here. My elderly dog caught kennel cough here on Monday. We brought him in…read moretoday, very sick and they made us sit out there for hours, with him yakking and hacking around the other pets the whole time. We had our ups and downs with this place but I tried very hard to give them second and third chances and I deeply regret it. My dog is suffering now because I tried to believe in them. They treated us with complete indifference today, even though my dogs illness was caused by them. Don't let this happen to you. Go elsewhere.

    This clinic operates like a corporate, profit-driven business that takes every opportunity to…read moreupsell and inflate costs. For two years in a row, I brought my cat here for grooming. They require rabies and Bordetella vaccines, which I understand and have no issue with. The advertised grooming cost is $81, yet once you factor in the mandatory exam fee and additional "miscellaneous" charges, my bill exceeded $300 each time. What makes this worse is that for the second year in a row, my cat developed a respiratory infection shortly after grooming. This resulted in yet another required exam visit plus antibiotics, adding an additional $178. What should have been a routine grooming turned into nearly a $500 experience. On top of that, they now require you to sign a form prior to grooming that feels like a psychological pressure tactic rather than informed consent. You are asked to choose whether you want CPR or a DNR for your pet under anesthesia if you decline $225 bloodwork, essentially forcing you into an emotionally charged decision to push additional services. I would be more understanding of the pricing if the outcomes were better, but after two consecutive years of illness following grooming and constant upselling, I no longer trust this clinic's priorities. Pet care should not feel like a sales transaction.

    Crossroads Animal Hospital

    Crossroads Animal Hospital

    (64 reviews)

    It was my first time at the Crossroads Animal Hospital…read more Danielle took care of my dog Princess. She was excellent with her. She was also good with answering my questions. Tori Mariscal (Submitted for me by a friend)

    I was recommended by my normal vet to get emergency surgery for my dog. We saw Crossroads was 24/7…read moreemergency so I went there right away. I buzzed in and told them that he needs surgery immediately. We waited a little over 5 hours to finally be seen. They kept him overnight and gave him a dye to hopefully clear the blockage, it didn't work. They sent him back home without doing any follow up x rays or testing like they discussed. Whatever they gave him, the dye, fluids, or meds, it made him way worse. I finally had to take him to Purdue Small Animal Hospital in Lafayette so someone can actually look at him and assess him correctly. I was charged an extremely overpriced amount for 5 minutes of a vet talking to us. Mind you, no prices were ever discussed with us in the beginning. I figured it was going to be a little pricier because I came in during emergency hours. I called to discuss the bill and the lady I talked to had the biggest attitude with me when I asked her to explain the charges. She was very rude and said I just had to pay it. Never have I ever had to deal with such rude and careless people. How am I supposed to think you'll take good care of my dog when you treat people like that? Definitely don't recommend at all. Never coming back.

    Burns Pets Remembered Services - petcremation - Updated September 2026

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