Very thorough and transparent, fast same day service for wheel repair. Provided good feedback on…read morepotential things to address but wasn't pushy on upselling me.

Highly recommended! I've been bringing my car here for 4 years. Quality work and EXCELLENT customer…read moreservice, especially Shab and Eric.

I come here all the time. Very fast and a good value…read more One time I came in with what I thought was a burnt out headlight. It was just a connection problem. I went and got some bulb grease and they put it on the bulb for free. Nice and honest. Would definitely recommend.

So two visits to this location two different vehicles and two major issues with the customer…read moreservice and the persistent borderline harassment to add additional service that wasn't requested. When I first got there I inquired about a check engine light code and a standard oil change. However the technician was not knowledgeable nor cared about what I had to say. Furthermore, he ensured to ask me if I wanted to get a transmission fluid change and a power steering fluid change. I respectfully declined. Second visit different car same service requested oil change the car battery unexpectedly dies. Prior to my visit the car showed no signs of a weak or dead battery no lights were left on either. Then they proceeded to ask if I wanted my fluids flushed for over $200 absolutely not. Do not recommend this location go elsewhere or YouTube it.

The team at Del's is great. I brought my high mileage oddball car in for a check engine light, and…read morethey explained what they were going to do to diagnose, as well as repair. They were extremely thorough, and fixed the issue well within the time frame I needed. This thoroughness isn't free, but their labor rates are reasonable. Adrian kept me apprised of what was happening every step of the way. I won't hesitate to come back!

Best place to have car work done and get great advice on whether you need a new car or upcoming car…read moremaintenance needs! Everyone is friendly , knowledgeable,and very receptive to time needs too. All our vehicles are serviced there!,

Great job! Will bring my car back next time I need service! Great value and great customer serviceread more

10/10, highly recommend. Ameer (the manager) and his team go above and beyond to answer questions…read moreand make sure you feel confident in the work being done. The pricing is worth the level of assurance I received, especially with the warranty and follow-up. I needed my vehicle turned around quickly, and they accommodated my timeline without cutting corners. What stood out most was that I never felt pressured at any point. Instead, they went out of their way in a respectful and professional manner to earn my business. As someone who usually wants a second opinion, I appreciated how they clearly explained what needed to be done, why, and showed proof of the work. They delivered exactly what I needed and got my vehicle back to me on time. I'll gladly continue to bring my business here moving forward.

Nelson and Carlos are great to work with. They work on my fleet of vehicles and have done several…read moreproject rebuilds for my older Ford OBS. Couldn't recommend any place any more then these guys

I cannot recommend this shop enough. Mark and his brother are both good people and honest. You can…read morebe assured that they will fix your car issue the right way. And if they cannot handle it, they will tell you and will recommend a good shop. Mark also saved me a lot of headaches every time I have car issues and all my friends are very happy with his service.

This was my first visit to Prime Automotive and I was extremely satisfied with the service and…read moreprofessionalism. I received a detailed estimate with each item priced separately. Mark went over each item and made recommendations. My car is running like new. Thanks to Mark and his staff. Rick S.

Wow! So happy I read the reviews here before going for my 3,000 mile oil change…read more I have a Subaru Forester and called them to make a reservation. No reservations needed just come on in. They close at 6 and I asked them if I could come by 4:45? Sure! Their waiting room is nice and clean with a coffee machine and water cooler. So they started working on the car immediately and told me that my car recommendations are synthetic oil, more expensive than regular. I asked them how much? They said $92 and I could change the oil every 5,000 miles instead of 3,000 if I bought the regular. They also said they can use regular oil which would not really make a difference, that's all they had to do was change the viscosity and that would be $52. I decided to go with my car recommendation and chose the $92. After a half hour it was done. Total price $92. That included oil change oil filter change to off all fluids and put air in all 4 tires because the low tire light was on. They said I didn't need to change my air filter because it was fine. Honesty is very important to me and I was impressed they didn't change the air filter when it didn't need to be changed. I think most other places would have. I will be in 5000 miles for sure!! Thanks guys!

My regular guy was busy and I had the filter so I gave them a shot. Glad I did. Quick professional…read moreservice and out the door in about 20 minutes for a good price

I'm very pleased with Valvoline Instant Bill Change in Fredericksburg. I have three vehicles…read more Yesterday I took my Lexus 200 H, (Hybrid) in for an oil change and asked about having the transmission oil changed, They do that. In so doing they reported damage that must have occurred with the former owner. I enjoy watching them move precision from the comfort of my driver's seat.

You advertise that you're technicians have over 270 hours of training. HOWEVER. they could not…read moreperform the service due to no one was trained on the coolant machine. So I had to settle for a drain and refill. Not what I came there for!!! The service advisor gave me a discount for $20.00 off. Big deal. Now I have to come during the week when the manager I'd working because he was the only one trained to use that machine. I was also told over the phone, I could drop my vehicle off. When getting there I was told I had to wait with my vehicle?????? Poor communication. No oil change reminder stickers???? Poor inventory. I expect a call from management ASAP. You officially earned a customer and lost a customer all in one service. Keep up the good work

There is a reason this place always has openings! I went end of day for oil change. They claimed…read moremy coolant was "contaminated" and needed to be flushed for over $300 or else my engine would overheat. I declined this and the other expensive services they wanted to provide. Sure enough, right after I drove off, my vehicle did overheat for first time ever! Turns out the coolant had been completely drained! Other mechanics told me there was no way this could occur naturally.

The staff was extremely helpful! Have had our car serviced here before. We waited for the…read moreservice. It was a very short rate! They stayed within our budget for the repair and the service was done in a very timely fashion. I would highly recommend this business. if you need any repairs done to your vehicle!

Came in for a state inspection and oil change. Service was fast, professional, and reasonable…read morevalue. No complaints whatsoever, will be giving them business again.

The Manager is very professional and customer friendly. The mechanics are top experts in working…read moreon cars.