Worked with Jonathan at Vermont Ski and Sport. Had a problem with my recently purchased ski boots…read more These people are great to work with and the problem was resolved within hours thru e mail. I would give them six stars if I could. Highly recommended for your winter needs.

I ordered some gear online and was surprised at how quickly it arrived. The price was good and it…read morewas a hard to find pair of race boots in a small size so I was glad to get them.

Several bike and wheel repair visits under my belt here. Very good, informative, kind staff even…read morewhen busy. Repairs might be a bit pricey, but you know they're being done right, with a comprehensive explanation of what and why.

Purchased a pair of e-bikes this month! John and the staff were very helpful in determining which…read morebrand and model of bike would best fit our lifestyle & fun style! Ended up with Aventon Level2s. We haven't biked in years but jumped on these like we were 16 not 60 something! I feel we got a very good deal, great service & a place to have the bikes serviced with confidence.

Although it is a bit of a way out, I have been impressed with the customer service, price deals and…read moreequipment supply inventory at the Golf and Ski Warehouse. I went in today and had yet another excellent experience with them. But let's start at how I got to really like these guys (and gals). I was in need of new ski boots. After a disgusting customer service experience at a custom made boot maker which conveniently disowned their warranty, I spent a good two months researching and coming up with two finalist models. I may not be the world's expert on ski gear but I've been skiing for forty years, I know the type, brand and style of boots I want, and after all, it's my feet. So I went to my local ski store and I got a dismissive "you take what we have". A friend of mine clued me in to Golf and Ski Warehouse and I went in on the defensive, considering the two previous experiences. Their sales staff is not only knowledgeable but was actually concerned with what I wanted and how it fit and how I skied and what kind of skiing and a myriad of other parameters. I left so satisfied that I decided I'd come back. Repeatedly. I've had the boots now for two years and I absolutely love them. What's more, when I enter, I usually see the same salesperson who invariably asks me how they fit. That's customer service.... They also have a superb shop for ski maintenance. For the last two years, I've taken our skis there for pre-season tunes, specialty repairs and end of season tune. During the Covid-19 pandemic, I've been impressed at the entry and shopping protocols they have adopted. Max 20 people in the store, masks are absolutely required, sanitizer everywhere, and credit card transactions are contactless. It gives the customer a safe feeling when the staff is also taking precautions and enforcing safe protocols. Next purchase is a new set of skis. And I'm in the research mode.....

The West Leb location has quickly become my go-to golf club location. In the past 12 months, I've…read morehad numerous fittings for various parts of my bag, and feel good about every visit. Their selection is very impressive, and covers most, if not all the OEM's clubs that you would want to try. The free fittings are also more comfortable than expected, and I've never felt rushed, or "sold to." During an iron fitting, I ended up taking 2 hours and tried 16 different models, all trying to find our perfect fit, and never once felt obligated to get out of there, or to purchase (even though I did get the irons). Then they were very good about putting in a special order for the custom options we settled on, as well as shipping them to me for free. The driver fitting was equally about 2 hours, and I'm very pleased with the outcome. It didn't hurt that the rewards program they have made for a nice discount on the driver purchase. I've also been for two wedge fittings at different times, and the first time my swing was off, and rather than trying to force a sale, the fitter suggested reconvening at a different time, which was relieving. I came back, and am happy with the results. Great store selection, low pressure salespeople, easy custom ordering, and fantastic rewards program. With the driving range across the parking lot, it makes for a must visit fitting location that I recommend to all my VT friends. EDIT: I should also note, each time there, I've dealt with a different salesperson and each one has provided me with a solid professional experience.

Super friendly, knowledgeable, and helpful staff. We had to get a roof box for our SUV, and the…read morestore had a solid selection. In fact, their prices were better than online prices for Thule products. I'm super happy to have worked with them. They are right at the base of Mt Snow, which makes a trip for last-minute items super easy!

So nice and helpful. Renting skis from here was effortless and quick and the staff was so…read moreknowledgeable and helpful. The price was also great. Didn't get to explore the selection but the clothing i saw also seemed nice, from good brands and worth going back for.

This is a really fun store! They have something for everyone! Footwear, swimwear, yoga clothes ,…read morecamping gear, and even stuff for your pets! I like that they have a lot of name brand clothing at a much lower price. It's also fun because it's always changing so you want to keep checking in. The staff seems to really enjoy working here and they are friendly and helpful. You cannot try clothes on at this time because of covid but you can return what doesn't fit. I found a pair of crocs here for my daughter at about half the normal price. My mom got a great pair of hiking shoes. I found a pair of sandals and some lotion. We will definitely be going back!

A few years back, I was finally able to buy a good quality ski set up, and purchased some not…read moreinexpensive boots from a retailer in Nashua. A teenager helped me, and I didn't really know what I needed, so I got some boots. I thought they were fine, but eventually I was getting numb spots, and cramping. At the end of last season, I went to Skinners, and they measured me and checked out my boots, and they were too big. It was the end of the year, so I'd hoped to get a good price on boots that would work. I wish I remembered his name, but the man helping me spent HOURS working through boots and patiently working the process. In the end, we found a boot that seemed to be great, and I picked them up. After 4-5 days of break-in, I was skiing them every weekend, and now, halfway through the season, I realized I've had no cramps, no sore spots, no random numbness in the boots. They're perfect. I'm worried that as we move forward, shops like this, with real honest-to-god earned expertise, and taking the time to do it right, will not be around much. It's already hard to find in New Hampshire. Get to Skinner's. Support them. You will get the right equipment for your need and that makes everything better.

I cannot say enough great things about Skinners. Family owned business, we get our rentals for us…read moreand our kids every season here. They are incredibly friendly, service is great, and their motivations are really about everyone having a great time. They are a staple of the Mount Sunapee Experience!

I haven't shopped inside the store since 2009, and I haven't lived in the area since 2011, but it…read morehasn't stopped me from going back to The Garden for all things snowboarding! They bought my first board from them in 2001, and have continued to buy anything I can from them because of the customer service and care for their community. Bill and his staff have always been so helpful in guiding me in my purchases to ensure I get the best equipment for my needs. I am working with Bill right now to purchase a new board from them even though I live in Scottsdale, AZ now. He's been great steering me away from companies that aren't producing great stuff anymore, and introducing me to better options that I will enjoy more. I really can't say enough great things about The Garden. I will ALWAYS buy my gear from them as long as I can. Thanks Bill and Team!

I was on a mission to find a very specific bike and came across this place online. Which happened…read moreto have the exact bike I wanted. After having some issues with shipping online.. I called the store and spoke to a gentleman who had the manager call me to troubleshoot. Luke was amazing. He went above and beyond what I expected to ship me a bike to where I am in California. I only wish I wasn't across the country so I could go in person to thank him for everything he did to get me this bike. I would gladly purchase more bikes from The Garden.. not only to support a small business but because of the wonderful experience as well!!

A trip to this area required me to go to Eastern Mountain Sports. It was one of my favorites. We…read moredon't have it in the Midwest. Honestly, so many stores carry this kind of merchandise now I'm a little surprised this one can endure. All in all a good store but not really delivering anything different than the very nearby Dick's Sporting Goods or the local Sam's Outdoor Outfitters. I do like some of their online deals though. I didn't find them in the brick & mortar.

This EMS has great staff and great gear, its a small store but they pack a lot of good quality…read morestuff in that small space. Great options for many different price points and all the gear and apparel I have purchased from them has treated me well on many hikes and camping trips. They have some great deals for students as well as for rewards members, I have had great experiences with the entire staff. Dan and Ian have both went above and beyond to help me. Retail is hard in general, and I imagine could be even more difficult in a store that sells so much specialty product. The product here is good and the staff here is amazing.