Alex and Poseidon are the best vendor I've used in D.C. -- PERIOD!…read more Fast, reliable and responsive. When I had an manufacturer caused issue with hardware they installed 2 years ago, Alex was there the next day, replaced it free and handled the warranty and return process himself.

Excellent and prompt service for Internet and TV connections…read moreWhen a small problem arose the team, particularly Alex, was outstanding in resolving promptly

very difficult to work with. I was contracted with a full service company that they purchased and…read moretook over our contract. The handoff was awkward and I found them difficult to deal with. we rarely had alerts, so I didn't focus on it until I recently decided to switch to Simply Safe (they have been wonderful!). Although our interactions were relative infrequent, they were uniformly negative. So glad to move on!

Been a customer since we bought our house 2009, which was already locked in with Burtel/AHS. The…read moreservice was fine, a bit more expensive then other services available but it was convenient to keep it setup with them. We sold out house in Dec this past year and just found out we are locked into a contract until 2019. To break our contract I have to pay 80% of the remaining balance. Unbelievable! I guess it's my bad for not reading the fine print, but it's pretty shady to lock your loyal customers into extended contracts. Auto-renew for one year if you must, not 5-10. I also spent about 9k on wiring with American Home Systems when we built the house, so it's not like they were losing money on our deal. I would avoid this company at all costs.

I really enjoyed working with ThisTVPro for outdoor security camera installation. Yuri and Demitri…read moreare awesome pros! They responded extremely fast to my Yelp request (like 10 mins) and after sending them a little more info via email through Yelp they showed up at my door on time at 12 noon the very next day. There was no cost markup for the expedient service call and they performed a job for less than another company who wasn't availability to do the work until a week later. ThisTVPro did not try to sell me subscription service or anything that I didn't need. They came out when they said they would and did the job right the first time. I enjoyed tipping them $100 because the service was so fantastic! I enthusically recommend them for your service or installation needs.

Yurii responds quickly, is very thorough, knowledgeable and friendly. He gave me a 3 hour window to…read moremount my 85in TV, then called to see if he could come earlier. Yes, please do! He did a great job. I highly recommend him and will definitely call him again when I need any audio/visual, handyman or other hanging services. Great service!

In December of 2025 Niko rebuilt my MacBook Pro, and it has worked beautifully ever since…read more Recently the battery on my Apple Watch was running down, so Niko ordered a new battery which was delivered overnight and fixed in a few minutes the next morning. He also installed a new watch band for me at the same time. Niko is fast, reliable, professional, and affordable. I highly recommend him and his work.

Nico was the first to respond to an inquiry regarding my son's computer issue. In fact, his…read moreresponses were quick and his communication via texts were clear and often with updates. He was able to identify what the problem was in reasonable time and offered multiple options for the repair with fair pricing. He also identified another issue with the original hard drive set up. All in all, it was like we were getting a new computer for half the cost! When we took the computer home and turned it on, it started making loud noises. He identified the issue right away when I advised him of it and we took it back the next day for a quick fix. So glad we went with Nico. He has a six month warranty on his repairs. He will now be our Computer Tech!

The only negative I have to say about this place is that it's a little bit hard to find but with…read morepatience you'll realize where it is within a small complex. The gentleman greeted me at the front door, had four keys made in under two minutes and the price was so inexpensive. It was almost free so I just handed him a $20 bill. Now that's what I call service.

Shop full of friendly, informative and helpful people, especially appreciate Mo, brought in a…read morecylinder that I lost all the keys on, he got my keys cut quickly and was very kind and helpful! Only good things to say about them and fully recommend their services! Thank you so much

Trebor was awesome!! I used them for security camera installation and they did a fantastic job…read more Super responsive, easy to work with, and they handled all the wiring really cleanly so everything looks polished and professional. They also helped mount TVs, which was a huge help!! Rob is great!! Really appreciate how easy they made the whole process. Highly recommend Trebor for cameras, TV mounting, wiring, all of it!!

The service was quick, professional, and reasonably priced for the scope of work. The owner was…read morehighly communicative and we work together to finalize the project details without issues. The work was completed in a timely manner, and they did an excellent job of keeping things tidy and cleaning up after themselves when done. If I ever end up needing residential networking installed at another local location, they will be the first folks that I call.

We were lied to over and over, beginning with the salesperson. He said there would be a small pin…read morehole in our wall for the monitor to be mounted. He said we could try it for 30 days and then cancel with no cost and they would simply fill the pin hole and retrieve their equipment if we decided not to keep it. When we canceled the lies continued. We have huge holes in our door and interior and exterior walls and they offer no resolution. We just purchased our home last August and now there are holes all over our brand new home. I am afraid we may have to pursue this legally or make costly repairs ourselves. My advice is DO NOT open the door when they appear on your doorstep!

I have had this absolute garbage company for over 5 years now( I was locked into a five year…read morecontract). Their customer service/tech help is useless they have never fixed one issue I've had always just recommend rebooting the system wtf. Once my contract was up then the relentless sales calls for upgrades started. I was being informed my system was old and needed to be upgraded that why I was having issues lol!!!! I constantly still have buffering issues I can never rewind and find clips that I need to watch my pets etc. This has been one of the worst companies I have ever dealt with, please stay away from them they are aggressive and don't care about you once your contract is up. YOU SUCK VIVINT!!!

I've used other security systems prior to them, but nothing compares to the quality of service you…read moreget with Advanced Security. The owner, Trip, calls you back immediately and sends someone to come fix any problems that might occur within a day or two -- usually the next day. Very happy with them!

From the owner: Commercial & residential security, access control, fire alarms, cctv, structured wiring, central…read morevacuums, intercom & sound, whole house audio, home theater, home automation and networking.