Business Equipment World

Name: Business Equipment World
Address: 2699 N Forsyth Rd Ste 114, Orlando, FL, 32807, US
Telephone: (407) 951-8705
Rating: 1

1.0 (1 review)

Machine & Tool Rental

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mike w.

8 years ago

I purchased a $3000 commercial oven from Southern Surplus aka Business Equipment World in August. This was to be shipped overseas and they were inform of such. In the beginning the transaction went well. They sent me a video of the oven operating and they delivered to my freight forwarder on time. Upon arrival, the oven was put into dry storage until our kitchen was complete. In early November we connected to oven. The oven has a touch screen. The video they sent me was only a short several minute video. When the oven is first powered on the screen does indeed work as depicted on the video. The problem arises when you actually "USE" the oven and run it for an extended period of time. The touch screen no longer works and you can't even turn the oven off. I sent BEW a video of the malfunction that clearly show the problem and the same asset tag number that they shipped to me (proving it was the same oven). I worked with the oven manufacturer and determined the touch screen was bad. The part is $1500.00, `1/2 the cost of the oven. I contacted BEW and explained the situation. Even though that the oven was strapped to the pallet in storage and not plugged in, I did recognize that some time had past since the sale. This coupled with the fact that you have to actually use the oven for some time before the problem begins lead me to believe that BEW simply missed this in their testing - an honest mistake anyone could have made. However this is where the honest part ends. I offered to split the cost of the part with them as the oven was guaranteed working. They did not stand behind their equipment. They hid behind some 30 day policy that is not listed on my invoice. They clearly know they shipped me a broken oven and yet they refuse to even split the cost of the repair with me. I recommend you do not do business with them. If there is a problem after the sale they will look for any reason to not spend any money to make things right. I find this to be an extremely dishonest practice. read more

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More info about Business Equipment World

2699 N Forsyth Rd
Ste 114
Orlando, FL 32807
Directions
(407) 951-8705
Call Now
Visit Website
http://www.aaaforklifts.com

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Does Business Equipment World take credit cards?

Yes, Business Equipment World takes credit cards.

From the Business

Specialties

Established in 2013. CEO Shawn Englert started this company in 2013 with a vision: To bring the equipment and parts you need right to your door in the easiest and most affordable way possible. Coming from a background in Agriculture, Transportation, Automotive, Hydraulic Machinery and Mechanics, he has a fine understanding of the working class man. He understands that sometimes the cost of new equipment and parts from dealers can be out of reach to many individuals and small businesses. So, Southern Surplus was formed, and with the help of his two sons, Kurtis and Evan, and the other support staff, his vision has become a reality. In just three short years, the company has moved from a small 1500 sqft storage unit to our current 14,000 sqft. Warehouse in Orlando, FL. Southern Surplus also enjoys playing a big part in our local community, from making donations to charities to interacting with neighbors and helping in any way possible.

History

Established in 2013.

CEO Shawn Englert started this company in 2013 with a vision: To bring the equipment and parts you need right to your door in the easiest and most affordable way possible. Coming from a background in Agriculture, Transportation, Automotive, Hydraulic Machinery and Mechanics, he has a fine understanding of the working class man. He understands that sometimes the cost of new equipment and parts from dealers can be out of reach to many individuals and small businesses. So, Southern Surplus was formed, and with the help of his two sons, Kurtis and Evan, and the other support staff, his vision has become a reality. In just three short years, the company has moved from a small 1500 sqft storage unit to our current 14,000 sqft. Warehouse in Orlando, FL. Southern Surplus also enjoys playing a big part in our local community, from making donations to charities to interacting with neighbors and helping in any way possible.

Meet the Business Owner: Shawn E.

From starting this business out of the garage, over the last few years Shawn has seen a significant growth with Southern Surplus, and now is able to provide quality brand name products at a fraction of the price to businesses and consumers all around the world!

More Info

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Business Equipment World - machinerental - Updated July 2026

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