After searching for the right company within our budget we chose Viviano's, and I am so glad we…read moredid! The crew was so professional, polite and respectful of our property. We are so please with the entire process and our windows look amazing! Thank you to Mark and his crew! John and Sherry Walker

So happy with my new windows, didn't think I'd be able to keep the mid century look of the house,…read morebut Virginia at Viviano Windows had a genius design. Eddie and his crew did an expert installation very professional and great clean up inside and out! Wouldn't have known they were here except the beautiful new windows they installed. The price was very affordable and the Sunrise High performance thermal windows look nice and slick. Not like bulky vinyl windows.

When renovating two full baths several years ago I totally depended on a Kitchen and Bath full…read moreservice store in greater St. Louis. When my half bath was due for a major refresh two years ago, a friend suggested I go to Norm's Bargain Barn. Concerned that a 'bargain barn' would have lesser quality vanities, quartz countertops and vanity hardware, I hesitated at first. From the photos I posted here nothing could be further from the fact. Loved the results. My husband and I just moved into a new home (built 5 years ago) with a half-bath that lacked quality. First call was to Kourtney Nyga who once again did not disappoint! She 'gets' me and knows my taste. Second time choosing a vanity, countertop and hardware just as effortless as first. Cannot wait to see final install next month. Kourtney is attentive to detail, responsive, knowledgeable. I definitely will seek Kourtney and Norm's Bargain Barn when we undertake the daunting task of completely overhauling full baths in new home. Thank you!

For over 10 years I have worked for a contractor flipping houses. He introduced me to Norm's and…read moremore specifically, Drew Norris. Drew is our go to guy for both interior and exterior doors, trim and vanities. Drew is always amazingly helpful. He answers all my crazy questions and helps us stay on budget for each project. I can't think of a time when Drew has not been able to help us.

Had Chaney install a Provia front door on our home. Fantastic job. Greatest company in st louis…read morefor windows and doors. House looks like a million dollars . Will easily recoup cost plus some when we sell . Stay away from big box stores with there terrible installers. Can't say enough good about this company.

Had all new windows put in a while back. I tweaked one while cleaning it and couldn't get it…read moreclosed. I called and got an immediate response. They sent Ben out to fix it for me. He was so kind and patient in explaining how to avoid the problem in the future. Love these people !

We are happy repeat customers with Masonry & Glass Systems. Our first experience was with having…read moreglass block installed in two of our basement windows. This time around we hired M&GS to install new windows with new sills, front doors and storm doors off our family room. All the work was done with quality and class and we couldn't be happier with the outcome. Our house was built in the late 60's and we have those dreaded double front doors. I call the one side a dummy door because it's unusable since the back of it is the wall to a bedroom closet. We'd been dreading having this replaced because we watched our neighbor have the same type door replaced and his contractor (not MS&G) had a really hard time of it. Not the case with MS&G. They have experience with these doors and had ours installed with ease. I hope this review helps you in your home remodel journey

Absolute waste of my companie's time. I requested a quote for replacement windows on a rental home…read morewe manage. That was on the 3rd of January. To this date, now the 20th, I have no quote and after calling three times to follow up, no call back or resolution from anyone in the company. I now have to start over with another vendor. If I cant even get the quote, I can only imagine how installation would go. Very disappointing. Surprised at their current high mark ratings

Two gentlemen came into my home. They were polite and respectful. Clean up afterwards, made my…read morehouse look better than it did before. :-) Thank you!

Zachary Montgomery was very efficient, friendly and professiona. I would highly recommend Wilke…read moreservice department

Great customer service. Helped with everything I need when I rebuilt my deck. Good pricing tooread more

Absolutely terrible customer service. I was told materials would arrive with 2-5 days. After…read moreweeks of waiting I had to call them every day asking for an update. Each time I talked to someone new and no one was ever able to help. I would ask every day for a manager or someone to call me that could give an answer and no one ever called. The delay caused a major project delay and cost me even more money.

In August we ordered two doors - a front door with side panels and a set of French doors for our…read morebasement entrance. Total cost exceeded $15,000. *** We were told 8 to 12 weeks to installation.*** The minute our deposit was down on these doors, that was the end of all forms of actual customer service. The doors were finally installed in FEBRUARY! We were never contacted about the delays. Calls to our salesman and the office were ignored. Promises were repeatedly broken. The final piece of work was completed on March 12th. Almost 7 months. The doors are lovely but there is no force on Earth that would persuade me to do business with them ever again. You have been warned.

Doors were very expensive. Installers left grease and hand prints, scuffs on walls. Had to use…read moreMagic Eraser to clean. I had paint code to match existing trim. They insisted on using a paint sample for the door color, not the correct paint code, so the door color didn't match. Had to repaint the doors myself. I complained about the paint, including to the owner. Didn't get the decency of a response. Wouldn't recommend.

Jared Hoffman was so friendly, patient and kind with my crazy household while providing a quote…read more I enjoyed the details from the company information, door and glass information. Jared was very informative. Love the samples between the digital views and glass samples. Highly recommend this family owned company

I hired STL Windows and Doors to replace 28 storm windows on my home because they were highly…read morerated. I was told that the windows would be fully custom to fit my existing custom interior windows, however, the storm windows I received are not custom and do not line up with my existing interior windows (see photos below). Honestly, I just wanted this fixed as it degrades the look of our home and is not what I ordered. What the company will tell you: 1. They tried to remedy the situation, but the company they use is no longer making storm windows so there is nothing they can do. 2. They apologize if the windows are not aesthetically pleasing or do not meet my expectations (disregarding the fact that they are not what I ordered). 3. They pride themselves on customer service, their reputation, and their customer's satisfaction. What I will tell you: 1. When I alerted them to the issue, they said, "It is what it is." They also told me that the storm windows only came in a 50/50 split (and not custom). I contacted the supplier myself and confirmed that the windows are available to order in custom sizes. When I told the company this, they said that they had reached out to the supplier and since they were no longer making storm windows, there was nothing they could do. I asked if there were other solutions, such as contacting another supplier, but I never received an answer to that. They also claim that I didn't tell them of the issue until the job was complete, but I told the installer (who happens to be the owner's sister) at the beginning of day two and her fiancé (the salesman) came out at the beginning of day three to see what the issue was. The job was not completed until the end of day three. I did not correspond with the owner until I filed complaints and contacted a lawyer. 2. "Apologies" aside, I must now pay another company considerably more money to fix the issue caused by STL Windows and Doors. 3. Their actions do not align with priding themselves on customer service. To outline a few of the particulars (without going into too much detail): they've blamed the original salesperson who no longer works for the company, they lied about the windows not being available in custom sizes, they then blamed me after I found out that they are available in custom sizes, a window was installed broken and has not been fixed. Please SHARE this with family and friends to help them avoid losing money to false promises. Thank you!