Ken is so honest. His shop is really one in a million. I trust him and have been going here for…read moreyears.

Two years ago I took my vehicle here because the "check engine" light was on. Took it there because…read morethey used to do emissions testing and I was confident they could take care of the problem. I had to return 2 times because the light kept coming on. After spending $1700.00, I quickly took it to get tested. Two weeks later the light came back. Fast forward to today, time to get it tested again. I went to another shop. Current shop owner asked if I had a shade tree mechanic or took it to a shop last time. I explained the situation and was informed it would be $2200 because the work done previously had to be corrected. Save yourself the trouble and go elsewhere.

A year ago I bought a new car a year ago and they called me to schedule a complimentary service and…read moreoil change. I gave them my mileage and scheduled my appointment. Upon arrival, I was told my appointment was a week ago (not when I scheduled it, since today was my day off). Then I was told no, worries, they will get me in and done in 1-2 hours. So I went to the waiting room. Next I was told they can't offer me complimentary services because of my mileage is past the allocated miles on the warranty. Remember I told the person on the phone my mileage. So I left and don't forget plan to return to Auffenberg. This is not the first waste of time after buying 4, yes f-o-u-r cars from them.

I just had my VW Atlas worked on last week at Auffenberg, they were very professional, Larry the…read moreService Director ensured that all was taken care of in a most timely manner. It appears that I will do all my service and repairs there in the future. The quality of service is what one would expect. They did a really great job.

A quick update to Sean. My check engine light has never come back on so you got whatever was…read morecausing it with the repair. Kudos!'

They did a great job doing some body repair work on my car. And, they cleaned my car inside and…read moreout before I picked it up!! Super friendly and a fast turn around on my repair - would highly recommend!!

Always upfront with me. Squeezed me in for a tire repair and had me on my way in short order! The…read morebest!

I orginally asked for a simple throttle body cleaning and the guy behind the counter said what they…read moredo is shoot some chemistry thru the inlet of the throttle body and i had left with a symptom the car didnt have after they had custody of it..im sitting in the waiting room and i can hear them reving the engine to 5000rpms at least and then i see their person roll out to test drive my property ...he comes back parks the car in the rear to hide their shame ..the guy charged me $182 dollars for 1 hour labor and the chemistry ..so i get int the car after they gave me back my key..i start it ..the idel surges past 2000rpm and throws a check engine light ..and putting it in gear was jolting the whole car cause the idel was stuck at 1500 rpm ..and still has not got any better since a month later and it still thows codes still idels too high ..the did look at it on the original day later in the afternoon ..told me the issue was my MAF sensor and so i replaced it ..they asked for another bite of the apple ..i refused ...cause they seem clueless here and quiet frankly ..they were looking to be in my pocket as deep as they can get ..thanks obrien since you dont know a throttle body relearn ..or to just clean the throttle body ..i now gots to spend 100's of dollars trying to chase down what ever you people did to my car ..dont reply ..just go way like everyone else should ..they always put the blame on the customer ..and isnt that special ..

HIGHLY RECOMMEND!!!! Our vehicle broke down while traveling,…read morewe coasted into another repair shop's lot thinking we couldnt believe our luck, only to have Ralph of Ralph & Sons refuse to help us! We called Master Auto Repair and they were more than accomodating and empathetic to our emergency! AAA had us towed from Ralphs to Master Auto and because they are certified through AAA, we received a 10% discount and they even double checked all of our fluids and tire pressure before pickup, just knowing we were traveling! Communication was excellant every step of the way and the price was more than reasonable with 2 year guaranteed parts! 2 Thumbs for this shop!!

I've had repair work done to the front end of my truck prior to coming here by other places, no one…read morecould seem to do the job properly. They took the time to guarantee the parts they were putting in would fit properly this time. It hasn't drove this good since I've owned it, very professional staff and a very clean job overall. They have my business going forward.

Tony is courteous and excellent mechanic and follows through with everything very reliable very…read moreskilled never had a problem there in 30 years

My Jeep is getting up there in age. Dylan the Jeep is in her 10th year of running and is starting…read moreto get to the point where she needs larger-sized maintenance repairs every so often. This is one of those years. Where shall I start? Well, the motor on my back window broke, so for three days I had it duck-taped up. (I keep it classy.) However one day it rained. A lot. And since that window was still down just a smidge, the tape came right off....which I found out when I went to my car on my lunch break at work. Water all up in my backseat. Yay. I took it home, duck-taped the crap out of it, and called my step-dad to ask if he knew anyone good in the area who could fix it. A few phone calls later and I was on the phone with the wonderful Maria at White Front Auto. She said they could fix the motor, no problem. I told her I was also just a tad voerdue for an oil change. She said they could give me an oil change, no problem. I then asked her if they could also check the back brakes since those were a little iffy. She said no problemo. And the best part? They could get me in tomorrow! I just had to drop off the key and my car that night after work. Cool. As I was leaving my house to head back to work, I was deep in thought about how finding a place right down the street from me, who could do all of those things at once and who could get my car in so quickly was fantastic. My day was turning around! And then, I started my car. Or attempted to start my car. Because it didn't actually start for about 20 minutes. When I finally got it revved up and running, I called Maria back - "Can you also have them check my battery?" Her response - no problem. Nice. I dropped my car off after work, dropped the key in their mail slot and that was that. I figured I'd hear from them in the next two days. Nope - Maria called me at 10am the next day! Granted it wasn't with good news: "Your battery is fine." (Yay!) "But you do need a new starter." (Crap.) Apparently my car needed to be running for them to do the rest of the work, so a new starter was kind of a big deal. I gave her the ok to buy it and finish it up. At that point,she also gave me the pricing for the new window motor and the oil change. (I appreciated this as it's nice to have an idea of what to expect to pay before picking your car up and having a mild heart attack at the sight of the "amount due" line.) By about 12:30pm, she called back- they were finished! I was shocked - my car has never been done that fast for even a simple oil change at the dealer. (Guess where I'll never go again?) I ran by on my lunch break to pay for the work and to pick up my key. It was about $700 for everything - new starter, oil change, tire rotation, fluid top off, new two-piece motor for the back window, and labor for all of that. That was about $400 less than what I thought I'd be paying. Nice. On top of all that, they checked my brakes, found that I would need new back brakes in the next 2-3 months, and wrote out all the pricing for those - again, it was about $200 less than what I had figured. Tony, the owner of White Front has owned this shop for almost 40 years. Apparently people from Fenton drive up to have their cars worked on there. And I can see why - great customer service (thanks, Maria!), super fast auto service and decent prices. No one jacked me around trying to upsell this or that, and my car was in, out, done.

He just wants to help with your vehicle anyway he can and give you the best possible value.read more

Really nice guys. They helped my boyfriend in a bind and did everything to help us. They made sure…read morethe car was safe. Even though our issue could only be resolved by the dealer, they didn't charge us for anything. I'd definitely recommend them.

I had a bad experience at Mikes in Collinsville. They had my truck for 3 weeks and that was long…read moreenough. My neighbor told me about Derty's. I took it to Steven and in a day and a half he fixed everything that Mikes quoted @ 1,550 for $685 less. Very professional and Honest