i have been going for over 20 plus yrs. this morning was the WORCE ever. lead guy sith beatd…read moresucked. ndver checked lights air filter or air in tires. he said he was turning in key and wuitting. i stdongly agree. you sucked

I'm no do it yourselfer when it comes oil changes. This is my go-to. They don't have much to say,…read morebut everyone is polite and direct. They tell you what you need and get you in and out in quickly, even when they're crowded. It's all you need for your oil change.

I just left the Granite City IL Valvoline, the team there was very curtious and professional. They…read morestated other services my car might need, even one that they wouldn't be able to perform. All in all I would recommend this Valvoline to my family and friends.

Nathan the manager on duty. He sent out a young kid asked me to move my car to let a car that was…read moreon the lot before me go ahead of me. So I obliged and moved. She went in got her oil change and left. Which put me behind a mini. The Kia that pulled up my right entered the building for their oil change. I got out and spoke to the Nathan if you doing first come first served then how is the Kia ahead me and he kept giving excuses saying he was short handed and no one gets any brakes as if that had any bearing on the line up of his lot. By the time I pulled into the lot the Kia had left. I had things to do just as she did but the fact of the matter is the manager had zero concern about correcting the matter. You should go elsewhere for an oil change. If Nathan is on duty you then your definitely rolling the dice and will always crap out.

Always upfront with me. Squeezed me in for a tire repair and had me on my way in short order! The…read morebest!

I orginally asked for a simple throttle body cleaning and the guy behind the counter said what they…read moredo is shoot some chemistry thru the inlet of the throttle body and i had left with a symptom the car didnt have after they had custody of it..im sitting in the waiting room and i can hear them reving the engine to 5000rpms at least and then i see their person roll out to test drive my property ...he comes back parks the car in the rear to hide their shame ..the guy charged me $182 dollars for 1 hour labor and the chemistry ..so i get int the car after they gave me back my key..i start it ..the idel surges past 2000rpm and throws a check engine light ..and putting it in gear was jolting the whole car cause the idel was stuck at 1500 rpm ..and still has not got any better since a month later and it still thows codes still idels too high ..the did look at it on the original day later in the afternoon ..told me the issue was my MAF sensor and so i replaced it ..they asked for another bite of the apple ..i refused ...cause they seem clueless here and quiet frankly ..they were looking to be in my pocket as deep as they can get ..thanks obrien since you dont know a throttle body relearn ..or to just clean the throttle body ..i now gots to spend 100's of dollars trying to chase down what ever you people did to my car ..dont reply ..just go way like everyone else should ..they always put the blame on the customer ..and isnt that special ..

Tried going to work one morning when it was still pretty dark out with the road all icy and hit a…read morecurb. Damaged control arm and needed alignment done to fix it I couldn't afford it so They worked with me with my financial situation so I can have my car back and running. Josh was absolutely fantastic to talk to. If I ever have any problems with my car in the near future I would definitely be coming back.

Meineke Car Care Center…read more ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ Add a photo Meineke Car Care Center 4.5 (389) Auto repair shop in Granite City, IllinoisOpen OVERVIEW UPDATES REVIEWS PHOTOS ABOUT Google review summary 5 4 3 2 1 4.5 (389) Reviews Alloil 14 brake 13 granite 7 driving 7 +6 Sort by Most relevant Newest Highest Lowest Michael M 9 reviews·2 photos just now NEW Service: Steering & suspension replacement They put on the parts wrong the cvs axle was loose making a popping noise so loose that could caused serious accident and damage to my transmission. The rotor they put on wrong. It was constantly ... More Meineke Car Care Center (Owner) a day ago Thanks for your feedback, Michael. We strive to always provide a positive experience for our customers at Meineke Car Care Center, and we're sorry we fell short of expectations this time. Please give us a call at (618) 219-8570 so that we can make sure this problem doesn't happen again. Ashley Rollins 5 reviews 3 weeks ago NEW Services: Auto brake replacement, Steering & suspension repair, Brakes, Auto maintenance, General repairs & maintenance Had a wonderful experience over the weekend! One of the only places with weekend hours available. Called to see if they could repair the issue we were having with failed bearings. Will was incredibly knowledgeable and helpful. Scheduled an ... More Meineke Car Care Center (Owner) 3 weeks ago Our car care professionals are all about building trust and confidence. We're glad to hear about the great experience you had with our team. Thank you for sharing your experience, Ashley. Josh Feeney 1 review 4 months ago Service: Oil change Gave a great price on an oil change and two rear blinker replacements. Ran a diagnostic for free and even fixed the minor issue at no charge. Highly recommend. I forgot the man at the desk's name but he was very friendly and professional. Meineke Car Care Center (Owner) 4 months ago Hi Josh, thank you so much for the positive review! We're glad you had a great experience. We're grateful you chose to bring us your business, and if you ever need our services again, we'll be happy to see you. Aubory Bugg 2 reviews 4 months ago I got a single tire (drivers side rear) changed here maybe six months ago and all was well for a little bit. i had a blowout last night (passenger rear) and brought it into my usual mechanic and i now have to get all of my tires replaced ... More Meineke Car Care Center (Owner) 3 months ago We're sorry you had a negative experience with us at Meineke Car Care Center, Aubory. We never want our customers to leave our store unhappy. Don't hesitate to reach out to us at (618) 219-8570 so that we can work with you to ensure your issue is resolved as soon as possible! Michael M 9 reviews·2 photos just now NEW Service: Steering & suspension replacement They put on the parts wrong the cvs axle was loose making a popping noise so loose that could caused serious accident and damage to my transmission. The rotor they put on wrong. It was constantly grinding which tore up brake pad. So after second taking it to meineke to fix the problem with no resolution. I took it for second opinion to obriens auto care they could literally push on car and hear popping sound with it just sitting there. They put it on lift so I could see it for myself that cvs axle was so loose it could be moved just by touching on it was not secured to transmission it literally moved around everytime you touched on axle. Meineke put my life in danger by not doing the jobright and caused damage to my brake pad and cost me money having replace this stuff all over again. But before I had work redone I took it back to meineke for third time and even told them I took it to another shop the axles loose and the rotor is grinding please fix it. they came.back told me nothing's wrong you may need new struts this after taking it three times being told.nothing was wrong They refused to fix it said nothing was wrong there work was tight. So again I went back to obriens for a second time and had them lift it up on the lift and I had video recording of how loose the axle was you could literally moved it with your hand back and forth. I called meineke and I said I have video now showing that work you did was wrong will you please fix what you messed up they told me no I trust my mechanic over you and hung up on me. So I missed out on money working cause they couldn't fix my car right I had pay to replace the cvs axle t and i had replace rotor a second time. Stay clear of here I need speak to owner about getting reimbursed for cost of having to pay to have this done right there is no excuse for this poor work that was done on my car. Update I called to try get this resolved like the owner said to do on the comment. The manager who hung up on me refused accept responsibility even after video

Worst Walmart auto center that I have ever visit. Traveling 300 miles from home and my Walmart tire…read morepicked up a nail. Went to the Granite City Auto Center to get their tire repaired. I got there when the doors opened. Went to the counter to explain I was traveling thru and needed the tire repaired. Was instantly greeted with an attitude of do you have an appointment? I told him no my tire was not aware that it had to make an appointment to go flat. Was told he could not repair tire without an appointment. This will be the last time ANY Walmart autocenter will get any of my business. No more tires, batteries, oil changes, You can shove that service writer right where he needs to be.

It took four hours for me to get a synthetic oil change. I actually have to go to AutoZone myself…read moreto try to find the oil filter because they did not have it. I was only given a two dollar discount.

My wife went for a couple issues. Slow tire leak, right front tire. Balance issue, suspect right…read morefront tire. TPMS sensors both drivers side tires. They fixed all that. Replaced the tire. Sensors working. Balance issue gone. But all the ABS/ traction controls lights and the stabletrak warning are now on. Immediately went back in and told them. They said they couldn't have caused that. They suggested that the lights would go out, just drive it a little way. Drove it a ways, returned, because the lights are still on. Well, you'll have to make an appointment. I note that they didn't notice the lights at all. Not when they started the work. Not when they finished the work. The lights come on immediately with the key. Still in the parking lot. Probably a wiring issue, likely the speed sensor. Just happened to go bad immediately after they fixed the requested items. Maybe the slow tire leak and bad balance were masking the issue, so the car couldn't see it. Maybe the unreadable TPMS sensors weren't allowing the ABS system to see there was a problem. But maybe the most unlikeable thing in the whole event is that they just didn't say "let's make you an appointment right now to see what happened so we can make sure you're safe." What they said is "you'll have to make an appointment." Some other time. On your time. After you call on the phone and wait a half hour while we do other important stuff. When you aren't standing right here where we can just look at our appointment book together and get you the very next convenient appointment. Their attitude was dismissive to a woman who probably didn't know mechanical stuff, they KNOW they didn't do it, and the problem will hopefully just go away. And it probably will.

make sure to set an appointment. the customer service was awesome. the prices where amazing. I will…read moreuse them again.

I had an appointment at 2:00 for a simple oil change. Waited for 3 hours!! And no one even bothered…read moreto apologize for the long wait!! I won't be back!!

Excellent experience at this Dobbs! Went in for a four wheel alignment, and couldn't be happier…read morewith the price and service received.

Probably the worst experience I've ever had working with a car dealership. Top to bottom horrible…read moreservice. Where to even begin... First we waited hours for the business mgr to finalize the transaction (2023 Nissan Altima 50,000 miles), only to drive home in the dark and discover the car hadn't been cleaned out - let alone detailed - after being told it would be. Also absent was the extended warranty document, which we were also assured we'd be given. I had to call multiple times to finally have that sent. Multiple issues with the car were then discovered over the next couple days - this after being assured by the salesman that it had passed a rigorous certification process/inspection and that the dealership "wouldn't sell a car that wasn't safe, road ready, or in need of a bunch of work." It was like I was an idiot for even asking. Well, low and behold, the following issues were all identified by two separate mechanics days after bringing it home: 1) Dead battery (which I unfortunately discovered while out running errands:() , 2) Completely Shot brakes on front and back, 3) bent front left axle causing bumping sound, 4) back passenger sensor/electronics failure. 5) On top of all of this, they sold the car with 4 mismatched tires, which was something my mechanic said should never be done on modern cars other than as a very short term fix. I didn't realize it at the time. When I called the dealer with these concerns, the salesman mainly wanted to argue with me, saying most of these were "wear and tear" issues the dealer wasn't responsible for. On the brakes, he quoted some supposed internal initial inspection report, saying there was still 6-8 mm or something left on the brake pads - this despite the fact that I sent him video from another dealer/mechanic showing there was no pad left. Fortunately, the car came with the Ford Blue Choice 3 month warranty, so I felt I had at least some kind of recourse/protection. Anyway, the salesman eventually told me to bring the car back so they could look at it. The repair supervisor then called me back that afternoon with a quote of around $2000+ to replace the front and back brakes and battery. The "good news " was the bent front axle would be covered under the extended warranty. Yeah! I, of course, would still have to pay the $100 warranty deductible. When I demanded that the brakes and battery be replaced without additional cost to me, the matter was escalated to the manager (whom I had unsuccessfully attempted to contact previously by the way.) I was then told by the service coordinator that the mgr had agreed to replace the battery and back brakes only, insisting that the front brakes were still ok...(Really? So then why were you going to have me pay to replace them?!) .As far as the mismatched tires were concerned, the salesperson scoffed and said a 2023 car was perfectly safe with 4 mismatched tires, and the different tread patterns etc., would have zero impact on the cars internal components or drivability. Both of them acted like they had done me some kind of favor and I should be grateful. I asked to talk directly to the manager. There was of course no one to be found, but I was assured he would call me back asap. I was so pissed off at the whole crappy experience that I paid the $100 warranty deductible and left. I, then, over the next month tried to get in contact with the manager. He finally called one afternoon while I was in a meeting and left a message, stating that he was on his way out the door but would get back to me asap. Yeah right. Nothing. I called multiple times after, always being assured by whomever I spoke with that the mgr would call me back pronto. Never happened. During all of this, I was still able to text with the sales person, who would answer eventually and also told me repeatedly the the mgr would call me. When I asked the salesperson about still needing the back passenger sensor replaced, he stated, "there is no way you would know that it went out." I said, "it shows right on the front dash!" He then gave me the 800 number for the blue choice warranty program and told me to take it to a Nissan dealer for the repair... Anyway, I've given up on this place. Terrible. Embarrassing. Sad. I'd never go back there. Ever.

Called too schedule a service appointment for my 2012 F150 engine light. Was told that my truck was…read moretoo old for them to work on it. When I asked her to explain since I have not heard of this before she told me it was a Weber policy and i would have to go somewhere else. Never heard of a Ford Dealer turning down service for one of their own, but since I am in the market for a new truck I know where I won't be going