Saved by Ehrhardt Brothers Quality Plumbing! (West of Baltimore, a.k.a ColumbiaPlumber)…read more Sunday evening, our water felt less hot than usual. Monday, it was only as warm as we keep the house, and only as much water as there is in the pipes! Our gas water-heater failed! Bad timing, too. Last week was what Chicago calls Fools'-Spring ... around 70°. But this week was back to Second-Winter, 30° (Mar 2026). And the next warm days, which Chicago calls the "Spring-of-Deception", is still ten days away. There was water leaking from the heater. This is considered the calm before the 50-gallon tsunami. If this is home-remedy advice, First call a friend who has successfully navigated this problem. Next shut off the gas and then the pilot. Next shut off the water inlet. Your friend will have at least one plumber to recommend. (They will enjoy that...) If your garden hose isn't frozen to the spigot, drain the water tank. If frozen, spend a sleepless night with the 24/7 plumber's number on speed-dial. We chose #2.  We made it through the night. Two of our friend's recommendations were small-businesses, our preference, and we asked all three for quotes and availability. Ehrhardt was ready to offer a price based on our descriptions and photos, of course with caveats for anything unexpected. I considered their bid to be a pretty-penny, but I'll say it was less than our friend's expectation, and more than our friend in Cleveland expected. A fair price. They came the next morning, and it might have been sooner if we had called right away. We cleared a path for them through the house, and they had the water heater replaced in 90min. Impressive. We went out for St. Pat's. But what we should have done was what they told us: check the pilot light for about 30min, and test the hot water after 60 to 90min. We came home to cold water. I'll admit some grumpiness. We called in the morning, and they came back in a jiffy (our apologies to everyone else who had appointments that day). In 30min, they figured it out: a faulty pilot in the new, just-unboxed water heater. They had a replacement part over-nighted. The next morning, in 30min, done. This time we did as told: checked the pilot after 20min (and nervously, an extra time again after that). Still lit! The second time we checked, the hot water outlet was noticeable warm. By 60min, hot water from the faucets! By 90min, much to relief of nearly everyone i know, a piping hot shower. AAAAAHHH :-) Ok, so how does three visits equal 5-stars! The hardest question answered first: Because the problem was the manufacturer's fault, and Ehrhardt handled it flawlessly: Excellent communication by Ehrhardt, priority attention to our problem, no excuses, just fast resolution. Great service staff, from the office to my house. Fair price. I admit that I'm writing this in the after-glow of that hot shower. This could be the start of a beautiful situationship.

The Ehrhardt team showed up on time, installed the new dishwasher, and left the site spotless. I…read morewas out of town and it sure did not matter. I would use them again in a minute.

I hired Hosanna Plumbing to repair my outdoor faucet spigot which was leaking. A prompt response…read moreand fair pricing on the faucet led me to call them when my water heater failed six months later. Again a quick response and they even went with me to pick up the heater from Home Depot when the delivery got screwed up. They did an excellent job, including clean up, at a reasonable price. I will be using them again in the future and I suggest you give them a try if the need arises.

I've been using Hosanna Plumbing & Drain the past year and a half for plumbing renovations to a…read morerecently bought 25 year old condo, including installation of 4 new toilets, shower repair, and replacement of a garage hose faucet just last week. Tony's also replaced the sump pump and multiple faucets, shower cartridges, and more. He always responds to calls and texts quickly, gives fair estimates, offers really helpful advice, and does great work. Extremely professional and pleasant, too. I highly recommend him.

Dan was really responsive and explained what he was going to do. He showed up on time and finished…read morethe work in less than 2 hours. Before leaving, Dan made sure that I knew where all of the shutoff valves were located and made sure that I could adjust them, as needed.

Amazing services woudl definatly recommend would go again was a great experience and amazing…read morequality .

Over the last year, I've relied on Thomas the Plumber for all kinds of work in my rental property…read more-unclogging drains, installing toilets, and working with the tenants varying schedules. George runs a tight ship. Even though I'm not local and away from Baltimore, George has always been dependable. He knows his trade, sets clear expectations for price and scheduling, and keeps things straightforward with online payments and receipts. One recent job involved a tricky kitchen drain and strainer install using custom parts I sent him via mail. He handled it smoothly and even upgraded the piping to PVC--an unexpected but welcome improvement. George doesn't just do the work--he tackles each challenge as it comes and finds solutions. Highly recommended.

Thomas has helped me with my rental properties for the past couple of years. He's always prompt and…read moreprofessional. I appreciate the transparency and highly recommend!

John and Nick have both been to our new home a few times for a few different issues. They are…read morehighly professional, prompt, courteous, and do great work. I highly recommend them, and will call them for any needs in the future. Thank you!!!

Responded to a top floor toilet leak, put my partner at ease and openly explained everything he…read moresuggested including some small fixes and recommended patches to shower miters and caulk. Addressed the problem with ease and confidence, all after hours on a Friday with no issue at all. Hard to beat that. Highly recommend.

CPS was a subcontractor to my GC doing a major home renovation. CPS did great work and were…read morewilling to add on a few additional plumbing items for a fair price. I would recommend them to others.

Busted water line to the house. My handyman recommended I call his friend Andy owner of CPS. Said…read more"he will do right by you" Well, he did and his quote came in MUCH LOWER than several other companies I contacted. He committed to having his crew here on Monday between 9-9:30, first guys arrived at 8:45. By 3:45 they were done. Water turned back on. Work done. They also do interior plumbing.

Ro H came out on a Saturday afternoon to help us assess a plumbing issue. No cost to come out and…read moreassess the situation. He was knowledgeable and helpful! We very much appreciated his expertise! Chris/Sue Y.

Catons Plumbing has been an absolute nightmare to deal with. Since December 30, 2025, I've been…read moretrying to get them to send basic documentation of a sewage main break to my insurance company--something that should be routine for any competent plumbing company. They've claimed multiple times that they've already sent the paperwork, yet my insurance agent has consistently confirmed that nothing has been received. This has dragged on for months with zero accountability, zero follow-through, and zero urgency. If you have a serious plumbing issue--especially one involving insurance--do yourself a favor and stay far away from this company. They will leave you hanging when it matters most. On top of that, their pricing practices are questionable at best. They quote high, then act like they're doing you a favor by "negotiating" the price down. It feels more like a sales tactic than honest business. Bottom line: unreliable, unprofessional, and not to be trusted when it counts. What a joke of a company.

Zack was a gem to work with. I had an issue with my new home purchase and he was able to come over…read morethe next day and help me address my issue (which was actually with the city) and didn't attempt to upsell me any services. He was honest about his time, we had 15 minutes left of the hour rate and he offer to took a look a few more things! He also took the time to explain in detail everything I had questions about. Will be using him for all plumbing in the future!

Technician Zach was extremely knowledgeable, he took care of all my plumbing issues quickly,…read moreprofessionally, and for a fair price.