Aimee at Randall Moss has gone above & beyond multiple times with communication and explaining…read moreeverything we needed to know. A++ customer service.

From the owner: Randall Moss Insurance is an independent insurance agency located in Anchorage. We offer a variety…read moreof companies so we can help find the best coverage at the best rate from Safeco, Progressive, Umialik, Foremost, Griffin, NCIP, Protective, Symetra and more. If you need home, auto, recreational vehicle, flood, earthquake, umbrella, or life insurance, we can help you find the best value for your personal insurance. Our local team members have been a part of the local community for decades. As your neighbor, we relate to your Alaskan lifestyles and are committed to providing guidance for your insurance needs.

If you are looking for personal auto insurance, please talk to Jennifer at Alaska Pacific…read moreInsurance. My driving record wasn't the best, and I shopped both online, and around town, and Jennifer got me the best possible rates around. She is personable, understanding, and very professional. I highly recommend this agency, and I sold personal lines insurance for years so I know what I'm talking about.

This is how small business Alaskans do it! As a long time small business owner, I appreciate great…read moreservice and the definition of going beyond the call of duty. This firm will provide you EXCELLENT customer service and treat you like a large account! Ty spent an hour on the phone assisting me. She could have easily told me to call the main insurance holder and passed me off. Nope! She answered all my questions and applied notes accordingly to my account. Talk about 5 STAR service! I genuinely thank you Ty.

We had all of insurance with this goofball's office. Over the 40 years I have been with them for…read morethe most part did an okay job. We recently called to make a payment on our truck insurance. The receptionist was eager to help us pulled up my husband's name and quickly tapped on our mortgage insurance, which we do not pay through State farm. $1500 was taken out of our account that was supposed to be 500. When we realize this after looking at our account we called. When asked about the transaction we were told what happened and we were nice about it and we understand mistakes. The problem was we did not get a refund. It has been over 10 days which we were told we would get it within 7 to 10 days. We called yesterday and were told that it was in the check was in the mail and it was going take two weeks or so for us to receive it. This is a total of 30 days to refund us $1500. Needless to say we are switching to another office and are really hopeful that their office help is more professional and accurate. This is a very unfortunate situation because it's hard to change after 40 years. The worst part is Justin. We tried to talk to him. We called several times. They were willing to transfer us through to him until they figured out who we were. Justin has been so rude to me in the past for no reason he's just not a nice guy. we never have been able to discuss the situation with Justin. We were offered his voicemail every time we called even though initially they said he was there and could take a call until we told them who we were.

We've used State Farm for years without ever filling a claim and have had great service. We had…read moreroof damage during the last wind storm and everyone at State Farm was helpful and informative getting it claim processed. It was quickly approved without a fight and everything was done in a way that made it life easier. I'm sticking with State Farm.

Outstanding agent and Assistant. Customer service communication the best. Glad we moved over to…read morethis office.

I have known Tim and his family for awhile now, and I refuse to work with anyone else…read more For ALL of my insurance - cars, house, businesses and life, as well as financial planning I absolutely trust Tim and his staff. I recommend him highly. Update: I had a claim by a customer at my business, and on a weekend, Tim was available and helped out in a stressful time. I cannot say enough about having an insurance guy you can trust, who will go out of his way to help you.

Thank You for excellent service today. You took the time to…read moreanswer all my questions and explain everything to me.. You are the best!

Makayla was super friendly and efficient. The quote came back very quickly and faster than I works…read morehave guessed, I had a new policy. I had a thorough explanation of all available discounts as well as specific coverages.

Paid all our premiums for 5 years with no claims and they cancelled us for reasons that were not…read moreeven true. Business Insurance Associates was the broker and they told us to go somewhere else.

If you live in Alaska do not use them. We used them for insurance several commercial buildings we…read moreown. They do not answer questions on how to keep costs down. All they do is keep hiking the cost every year - even though we had no claims. We switched and saved thousands.

I went to this location to deposit paychecks before switching my primary checking account to Credit…read moreUnion 1, where I have my car loan. I still have an AlaskaUSA account open but I rarely use it. That said, if I ever do need to visit a branch, I would try to avoid this one. This location is small and there's only two tellers there, although sometimes only one is available. Customer service has been hit or miss. Often it was perfectly fine, but there was one particular employee who was VERY pushy about car loans (already had one) and credit cards (already have enough and don't need any more). I politely declined each time, but she would ask every time I went in. I understand that's part of the job as a teller, but once a customer says no, that's a sign to stop asking. If anything, her asking made me much less inclined to open a loan or line of credit. Thankfully that hasn't been an issue with CU1. I'd recommend going the main branch on Credit Union Dr. since it's close to this one but has more tellers available.

From the owner: Finding the right insurance can be a hassle, so let us compare rates and coverage for you. Global…read moreCredit Union insurance Brokers shops the nation's leading insurance companies to find you great deal on insurance for your car, home, and more. Products offered through Global Federal Credit Union Insurance Brokers, LLC, are provided by various carriers and are an obligation of the issuing company. They are not obligations of or deposits to Global Federal Credit Union or its subsidiaries and are not insured by the National Credit Union Administration or any other agency of the United States. Some products not available in all states. California Insurance License # 0F41797.

My husband and I have had State Farm for 2 decades. We…read morehaven't always had the best service in our area. Under the suggestion of my best friend, she said that I could change my Agent under the State Farm App. Once I found Kelsey and her team, they made the transition easy, have been available to answer questions, and more recently we had a claim on our car. They brought us through the step-by-step process in what's next and what to expect. They've really made our experience effortless. The staff including Hazel and Dajia are skilled to answer all our questions and needs and I'm so grateful that this is the Agency we have our policies with. Thanks for making this insurance process so easy for us. We appreciate you more than you know!!

From the owner: Our mission is to support each customer's legacy by protecting their assets today and preparing…read morethem for tomorrow.

Wow! You would never thought that an insurance company would be a welcomed place to go inside of,…read morebut let me tell you something, I felt sooo comfortable as soon as I walked in! The staff knew my name as if I was their old friend. If you're looking for the right agency, this is The Place. Check it out!

I had a multi-car insurance from here and was paying $270 a month for the last four years, and I…read morehave a good driving record. I was told I was paying too much for it, so I started looking around, I found another reputable insurance company, now I'm only paying $135 a month with the same policy I previously had. Now I'm telling my friends about it, and I wouldn't recommend this company as well.

Shayla is absolutely the best. I first started working with her in 2019, and she has consistently…read morebeen a trusted resource whenever I've needed help navigating the healthcare marketplace. She's helped to guide our insurance choices through financial ups and downs, the addition of children to our family, and major health diagnoses. It's incredibly reassuring to work with someone who doesn't just understand insurance, but who understands the benefits and drawbacks of different policies--especially as they apply to living in Alaska. I'm so grateful for Shayla's patience and her ability to explain complex information in a way that's easy to understand. She takes something that can feel overwhelming and confusing, and helps me to feel confident that I'm making the right choices to protect my family.

From the owner: We make health insurance simple. read more