We have ordered from here numerous times for work events and have always been very pleased! The…read morefood is delicious, the staff is so friendly and everything is packaged and presented so well. Would definitely recommend eating here or using them for your next catered event!

I have been patronizing Dell's since they opened up. Fantastic subs…read more I ordered a large sub tray on Monday 4/6 for Wednesday 4/8. When I ordered the sub tray Monday over the phone, I told the clerk that I didn't want turkey in the selection because they never get eaten. He recommended I use roasted chicken so I did. I also wanted an large roast beef as well. I went to the store Wednesday to pick up my order and it turned into a fiasco. Evidently, the clerk asked for clarification on the order. At that point all hell broke loose and the delu manager started yelling at me for how my order went down. The tray wasn't ready and I asked the manager why she didn't just call me and ask me for clarification. She said they were too busy. I tried several times to explain my order again but she wouldn't listen to me. She came out from behind the counter and started yelling at me again until I told her to take it down a notch and lower he voice. I had a Board member with me too and she was mortified as well. I spent over $100.00 and I've ordered your sub trays before. I have never been treated this way before at ANY deli in the past. My lunch was late and I felt bad for the group of workers that were waiting. Unfortunately, I cannot recommend Dell's in the future because of her. Becky B.

I got there right as they opened. The cinnamon buns looked good so I said "can I have these two…read morebuns right here". The associate went to the back table and got me two different buns. Mild fail for not getting me the ones I requested. I ended up with eight buns. I mention "I'm making boxes, one for my mom and one for my dad". There's a wonderful looking chocolate cake with mascarpone and caramel in the middle and on top, very pretty. I say "I have guests for dinner, can I have 3 slices". This cake is wildly unequally cut. She starts to give me the slices that are about an inch wide, moving in that direction each guest will get very different servings. I ask if I can have different slices and she says "no, because then it won't look as nice sitting there". I question if the container she's about to put them in is tall enough. She assures me it is, and it's the biggest one they have. It's not. I say "I'll just carry it out without shutting it". As she tries to fannagle the last piece in the box and it's sliding and separating. She then goes to shut the box. I'm looking at the mess thinking how will I serve this? Then I say, "pork is being served for dinner, what bread would you recommend"? She says "probably any but not the current, sunflower, flax", which shocks me because I imagine pork and currents as a wonderful match. Anyway, I buy 4 loaves and a breakfast foccia. I'm not offered a receipt and in fact not told a total or presented the screen to see a total. Instead, the screen is slightly tilted to the side for me to reach around and scan my card. As the items are being packed, she puts the frosted cinnamon rolls on the bottom and goes to put 4 loaves of bread on top. Sweet mother of Pete, I say "would you mind packaging the bread separately so the cinnamon roll topping doesn't get smashed and stick to the box?" At this point, I'm a bit frustrated and I'm pretty sure they just want me to leave. The foccia was salty, chuck full of herbs with tender bacon and whole egg cooked so that it's not dry or crumbly and probably soft enough to spread, surrounded by bread airy and soft, still having a good satisfying chew. When I reached out to some food loving friends the sentiment was, "always great items" but everyone had a situation where service was "dry, dismissive, aloof". The wares were good, but I'm not thinking good enough to potentially have a repeat experience.

I have been looking for a bakery that will produce a sourdough bread without a bunch of additives,…read moreconditioners or preservatives. This may be it. I have tried the batard, the einkorn loaf and the pain de campagne, all of which were very good. The crust on the batard was everything you could want it to be and the interior was soft and chewy. The einkorn was good and I would be happy with that every day but my favorite is the pain de campagne. I will get that every time with a variety of others added for variety. I stuck with the bread. My wife had some of the other baked goods and had no complaints. Finally, I don't know what they have in stock for the breads because I ordered and paid online and then picked the order up. I like that I didn't drive over there to find out they were sold out.

Both brothers are amazing! They know all customers by first name and know everyone's orders. If you…read moreare looking for something just ask and they will order it!

This is an interesting place. I went in once when we lived close by, but it's been a while. It's a…read morepretty standard convenience store, with the addition of a few tables and Jay's Kitchen. There are definitely regulars and it was very busy when I was there (~8:30 PM on a Thursday). Heads up that if you use a credit card, you'll be charged a fee for each transaction. If you want a drink, this is the place. Holy cannoli, it's like 80% beverages! But I went on this night to try Jay's Kitchen, since I'd heard some rave reviews. I had the manto (chicken dumplings smothered in yogurt sauce and topped with lentils, $12.99) and my fiancee had the chicken makhani ($11.99). I also got a bolani for each of us. Jay was super friendly and said it would be about 15 minutes. It was closer to 30 minutes, but it was okay. My fiancee's makhani was pretty sweet, but flavorful. She didn't like it, though. The bolani ($2.50) were good to try, but not our cup of tea. My manto had good flavor, but I didn't think it had enough of the yogurt sauce and I wouldn't get it again. I wish that Jay had said what the sauces he gave on the side were and what to put them on. Overall, I'm glad that we tried Jay's food and would probably have something else (like a gyro or sub), but likely won't go out of our way.

Very disappointed tonight. Everything was overcooked. The sub roll, chicken fingers and tater kegs.read more

I do not have a problem with a business making a profit but $6.60 for a gallon of milk??????? At…read moreWegmans it is $2.79. I understand convenience but this is price gouging! Lived here for 52 years and I would never go to this hovel ever again!!!!! A pig gets fat, a hog gets butchered

Lipman's needs to up their game when it comes to sandwiches. Bread will make or break. Mine was…read morebecoming stale.

Great service and sandwiches! I highly recommend the only kosher market in Western NY.read more

I first met Alice and market in 1978 , She was a very sweet nice lady . Since then it has gone from…read morehand to hand in the family . I used to bring my kids and wife there a lot .The subs were always big and tasted great .I haven't been there since a stroke in 2013 . My son remembered how much I loved the place so 2 moths ago, He stopped in there and got me two subs and an orange crush . Trust me the food was awesome . Yet being older I turn 70 in two weeks . I will never get used to the new shrunken subs . Not markets fault . My son was hoping the subs would be bigger so I could get them for my birthday . Trust me if they were I would . Yet since it will be my last birthday according to Drs . I want something bigger . Trust me food is great .I would recommend it to all . Alice would be proud of her family . It is a great place to go

Excellent food. Great service!! Chicken French is delicious!! Service excellent. Place is spotless…read moreand very well taken cared of.

Came here after Pittsford Dairy was CRAZY busy. This place…read morehad no line. Decent selection of ice cream flavors. 2 kids got hard ice cream, one got soft ice cream. No non-dairy option (boo). Price wasn't bad. Want to say single scoop was like $2.75! A couple picnic tables outside. Girl who got our ice cream was nice.

I had a coupon for buy one get in free sundae. I ordered two hot fudge sundaes. They guy out…read morepeanuts on it without asking me, with so many people with allergies and food preferences I was quite unpleasantly surprised. Then, when it was obvious I was alone and therefore needed to transport the sundaes home, I had to ask for lids. He then out the cups into a holder for in the car but they didn't seem secure so I took them out. All in all it was not my favorite ice cream experience.

Food was good Service was kind…read more They keep the line moving and were able to help my Gluten Free Vegan sister try some bagels after a very long time.

I visited Balsam Bagels on July 14 while visiting a friend who recently moved to the area. There…read morewas plenty of parking, the shop was clean, and the staff were very friendly. I ordered a bacon, egg, and cheese on an everything bagel with jalapeño cream cheese. Honestly, it was one of the best bagels I've ever had. The bagel was incredibly soft with a perfectly crisp toasted exterior. It was so good that I bought a dozen bagels and a container of the jalapeño cream cheese to bring home. Unfortunately, the next morning I woke up with what appeared to be food poisoning and was sick for my entire flight home. I had frozen the cream cheese overnight so it would stay cold during my trip and refrigerated it again as soon as I got home. On July 17, my partner had an everything bagel with the same cream cheese, and they became sick the following day as well. Meanwhile, my mother-in-law ate one of the plain bagels and did not experience any illness. Because of that, I suspect the cream cheese may have been the source, although I can't say for certain. I'm giving 3 stars because of the apparent foodborne illness. The customer service, cleanliness, and the taste of the food were all excellent, and I genuinely loved the bagels. I hope this was just an isolated incident, but I wanted to share my experience so the business can investigate if needed.