Just recently purchased a Certified Rebel X through Town & Country Pell City Ford, AL. My man - Mr…read more Allan McDaniel, responded to my online inquiry and provided prompt assistance. He clarified all my questions and began the pre-qualification process. Allan made the whole online purchase process a smooth transaction. There was a time-line difference between the pacific coast and central time zones, but Allan put in the over-time by responding and promptly providing answers - after hours. Allan and the finance department made my online purchase experience simple and easy. Pell City Ford Town and Country has good people ready and available to assist you with your new or used car buying experience. - Thanks Allan, you-da-Man!!

They had amazing selections and the sells man was very helpful. But I would like to warn everyone…read moreif they buy a used car or truck ask to see at lest two keys or key fobs.

They will work with you in just a short period of time. They made my first car-buying experience…read morestress-free. From financing options that matched my budget to preparing documents that favored me when I applied to my chosen finance bank, I got approved the next day. Highly recommended. Please go in with an open mind and a positive attitude. You will see results.

Straight up guys. My wife purchased her Tesla from them and went with their financing options with…read morevery competitive rates. We also purchased the extended warranty and that was the best thing we did. We are back in the market for my daughter a car and will be shopping with them again since we had a super great experience.

Ask for Adam!! He was such a big help. I love when you get someone who knows what it's like in the…read morereal world. He's friendly and very relatable. There was no pressure and he respected our budget. They helped my husband get in a vehicle we could afford highly recommend

I traded my Nissan in and I found the best infinity ever. They were considerate and answered all…read morethe questions I wanted and gave me a great deal.

My wife and I purchased a 2018 Jeep Wrangler Rubicon on 4/5/24. We purchased an extended warranty…read moreand GAP policy that they offered from their partner DOWC (Dealer Owned Warranty Company). 3 months later on 7/23/2024 our Jeep was totaled and GAP only paid $2500 of the $5900 balance after insurance paid. Their reasoning was that the insurance company made an adjustment so they did too. Makes no sense! We also found out that a new tire that was part of the original contract prior to purchasing the Jeep was billed to our extended warranty. DOWC is the biggest scam and they're not accredited with the BBB either. Your extended warranty states you can only get it worked on at World Class, once we filed the GAP claim was told the reimbursement would come from World Class.

The best buying experience ever!!!! Everyone was very nice and I would buy from them again! Jason…read moreworked with me through texting on my trade in and gave me a great deal. I love my newer vehicle. Great team to work with and makes buying a car the best experience I've had. 10 out of 10 for this dealership!!!!!!

I had a great experience with David at M2M Auto! He was knowledgeable and very helpful. I was in a…read moretime crunch and they got me in and out quickly. Highly recommend!

We had such a great experience here. The first time we went we met Sam and Papi he showed us some…read morecars and she worked her magic with finance, we left that day and didn't buy a car, Policy is we think about it... We got busy with work and didn't make it back for several weeks. 2nd time around didn't have as pleasant of an an experience, Sam was not there. Because we had met Sam and she made us so comfortable. We decided to wait and come back when she was there. Came back the following Monday Met with papi and he helped us pick a car. We did all the paper work and left it to get detailed etc. Came back to get the next day. The check engin light had came on.Sam went above and beyond to get our car fixed and ready for us. She is an Amazing Finance manager, she is an Amazing person and she treated us with respect and handled it all for us. We will recommend this place and request all our friends see Sam!!!!!!!!

My old car 152k miles!) decided to break down today (alternator, radiator, battery) on the way from…read moreTennessee to a graduation ceremony in Florida and the people at Liberty were SO incredibly helpful! Repaired super fast and back on the road ahead of expected time. All the love and praise for them for taking care of us in our moment of desperation.

I took my truck to them 6 times and it got worse with every trip. Now it leaks oil and has no oil…read morepressure. It is not driveable. They keep your vehicle for weeks at a time and charge you for the new issues they create. Steer clear of this shop.

I was able to get right in and the service department was very nice and professional.read more

If I could leave 0 stars for this dealership I would. Where do I start? From start to finish, this…read moredealership has been an absolute nightmare to buy a car from. DO NOT plan on buying a car from this place if you live out of state, unless you want headache after headache. You can call and talk to 5 people and be told they will call you back and guess what? THEY DON'T. Employees at this place are extremely unhelpful and could care less about your time. We bought a vehicle from this dealership on 11/9 and live about 2 hours away from this dealership in GA. 1st issue; Took over 2 hours for them send over the CORRECT contract to our bank so that they could write us a check that morning, so we sat at the bank until after they closed because of this. 2nd problem; We drive 2 hours to the dealership (called to let them know before we left that we were on the way), and the vehicle wasn't even ready. Had to wait for them to fill the vehicle up with gas after we sat there for 2+ more hours to finalize everything. 3rd problem; Paid full price for all weather mats that were literally taken out of another vehicle on the lot, visibly used. At this point my wife and I were ready to go, so I bit the bullet and just cleaned them up myself when we got home. Braiden and Alex both who helped us seemed to have no idea what they were doing the entire time. Braiden was new, so I can understand, but Alex who was "training" him was extremely inefficient in the entire process, who ended up leaving throughout the middle of the process. This now had us sitting there with someone very new (not his fault) and waited 30+ mins at a desk for the finance manager who apparently didn't even know we were waiting after we asked 3 times how much longer this was going to take. 4th problem; We have now had the vehicle for 20 days, and the bank we financed with still hasn't received information, the tag office also say that they haven't received anything. They failed to date our tag for a month out, so we had to get a temporary tag just to be able to drive the vehicle legally. This was after we called and they assured us a new temp tag was being mailed. Jeremy (The General Manager) has seemed to try and be helpful, however good luck having his employees forward any messages for him to call you back, you will have to keep calling and eventually get his direct number for communication. Jason who we spoke to 2 times never relayed our message for Jeremy to call us back ASAP due to the constant issues. STAY AWAY FROM PLACE.

I really enjoy their customer service, they have a lifelong customer with me because they're…read morehonest, great service, and family ran. Highly recommend getting your car serviced here if you're in the eastside of Birmingham.

I have a 06 Dodge charger rt and every time I need anything done on it, this is where I go. They…read morenever disappoint me. They never try to get me for things I don't need. Durrell will let me know exactly what I need and what I will need in the future. I love it there