The driver was very personable, gave a potential problem to ask about, and suggested a shop that I…read morealso had a great experience with. Thanks!

My experience with Ernies Wrecker Service is the best interaction I've had with a towing company -…read moreAAA was going to be 3 hours. Ernie's driver pulled up in 15 minutes and they got me back on the road the same day without charging me an arm and leg. Driver was nice and the inside of the tow truck was clean. 10/10 great experience my go-to recommendation

My family and I have been getting our vehicles serviced at Sharp Autobody for over 30 years. Over…read morethat time, Sharp Autobody has been able to provide multiple services to all of our vehicles. My vehicles always come home cleaner than what they were when I brought them to the shop. They have been able to add decals to a Jeep Wrangler, running boards to a Dodge Durango, detail a few of our vehicles as well as replace and paint body parts from personal claims that we did not want to go through insurance, while other accidents we did use insurance. We are VERY pleased with the quality service, communication, personal care and how they help us save money. It was a great shock for me to find that they wrote me a note in my car mentioning that they replaced my licsence plate bulbs which I didn't even know where out! (Could have saved me from getting a violation.). Besides replacing them, they did this for me at no cost! You guys rock! Thank you for 5 STAR service! (Loved my quality loaner car too!)

Beautiful job; efficient service. Got my car in immediately. Very professional and organized!read more

It took Sherry over a week to get back to me only to say she still hasn't talked to the mechanic…read morewho diagnosed the issue. Horrible customer service. Wound up taking it to another place in Mundelein who fixed it within 24 hours.

Great communication throughout the repair process. Friendly and responsive to all my questions. Top…read morequality workmanship. Don't go anywhere else.

I texted Eddie about a couple of dents on my truck and he was able to come out the very next…read moremorning. He fixed the dents in less than a half hour and the truck looks fantastic! I'll definitely be using him in the future.

Bad. Just bad, left me with deep scratches Wasn't…read moreprofessional. The original owner was professional this new guy isn't smart

Had an accident and went to Platinum as they are a preferred body shop with American Family…read moreInsurance. I got my vehicle back in about 2 1/2 weeks, which was fine as there was extensive damage and waiting for parts, etc. They did miss two things which I paid for myself later, a leaking strut and leaking coolant. They didn't catch that. But outstanding service nonetheless!!

Cookies!!! When you check out you get a package of cookies! Really good cookies too!…read moreOK now to the real review. I was very happy with the service at Platinum. I was rear-ended and this is the shop State Farm suggested. The front desk person there was awesome! She is professional, warm, and welcoming. I went for my estimate and to get scheduled. It was 3 weeks out which I wasn't thrilled with but accepted. They told me it would be 3 days and it was 2.5 days. Nice! The work performed was perfect!!! Plus I had a few scratches that had nothing to do with the accident. They fixed those at no additional charge. So nice! All that and a bag of cookies! LOL

Had a repair done here. New bumper and a fender fix. picked up when it was raining so I was unable…read moreto see the repair clearly. Over the weekend I was able to see that the fender wasn't buffed properly and the bumper color was off. I stopped by and expressed my concerns. We scheduled a time for me to come back and while the fender was finished, they said the bumper mismatch is a normal thing and they can only remedy it by charging another $6-700 to blend in the opposing fender. So basically, too bad so sad. I wasn't told this prior to the repair and it wasn't offered. I gave them 2 chances to resolve this and this is now my only recourse. They weren't the cheapest quote and had high hopes from the reviews here. Not happy that I had to bring it back to finish buffing the fender and I have to live with a poor paint match. Attention to detail is lacking.

My daughter got in to an accident and pretty much needed the front end repaired. Rainbows estimate…read morewas reasonable, they fixed the car in a reasonable amount of time, and even cleaned up a couple of areas that they didn't even charge us for. Will definitely take my car back here again. Thank you.

Jason and his crew at Precision Body Works II in Crystal Lake, IL, did a beautiful job on the…read morerepair of a big dent on the back corner of my Toyota RAV4. He even went beyond that repair and was able to correct a repair problem I had with what another body shop's work on different accident repair. I highly recommend them and their body repair work. Everyone I met there were courteous, kind, and professional. Thanks again, Jason!!

They did great body work on a fender bender we are very pleased, they were professional &…read more efficient car was repaired in a timely manner they took care of the insurance process. I recommend them highly.

I was referred to Allanson by my fleet company after reporting damage on a company car and filing a…read morepolice report. When I arrived, I asked an employee to walk around the vehicle with me. Instead of doing so, he told me, "I know exactly what you're doing. I'm calling the fleet company--I work for them." I found this response surprising and unprofessional, so I left and reported the interaction to my fleet company. I went to a competitor who immediately reviewed the entire vehicle and is now handling the repairs respectfully and thoroughly. Due to the interaction at Allanson, I won't return in the future.

This is the perfect place to go if you want to be shamed for being autistic and then told it's your…read moreown fault that you lost a full day of work from an allergic asthmatic reaction to the air freshener they didn't ask you about before dousing the inside of your only vehicle in it, preventing you from using it for a week. Charles said I did it. That I spilled something. I don't keep liquids in my car. And I don't use anything than smells like the inside of a 50c Car Wash. I also don't know how I could have accessed my own car in their shop without my keys or keys to their building, and then doused the inside of it with a fragrance of my own possession- a fragrance which prevents me from being able to breathe. But that's what Charles said happened. Because "they don't use any air freshener at all." Even though that's not what the receptionist said.