My mom had the misfortune of getting a nail, no, a "BOLT" in her tire and we don't live in…read moreFarragut! After searching for someplace to get it fixed, Matlock came up in my Siri search with 4* rating and we went. If you use the Google, it may take you through Costco's parking lot but we learned that they are across the road from them lol Steven (spelling), was patient in the phone!!!! When we entered the establishment, I identified him automatically'!!!!! Gary checked us out and informed us we wouldn't be paying an an and a leg and a 4 pc chicken dinner lol. We were so appreciative!!!! We were looking to be charged a milestone!!!!! Bottom Line!!!! Expert Tech Myron got us in and out!!!!!!! If you experience tire issues or need tire related services, Matlock Tire Service is the place you should go in the Farragut area!!!!!! HANDS DOWN OR UP

Woke up to a flat tire!! Husband filled it and ran it over to Matlock's to check... great service…read moreas always... thoroughly checked out the tire and then the other three... we knew the tires had some wear... the flat tire had a puncture... and the other three had wear on the inside side walls.. time for replacement!!! I needed my car to get home from work. Mike put the spare on and my husband got the car to work for me.... I got off work at 3:30 took the car back and Mike had all four tires put on balanced, and I was off to home within an hour. The service here has always been exceptional. The staff has been beyond friendly and professional. The waiting area is very comfortable and they make sure and keep you updated. I would like to thank them again for being on top of the game, always taking care of us and our vehicles and we always leave with a blessing!

My college aged son scheduled an oil change and repair for timing belt. Upon picking up his car he…read morewas told that the belt wast just loose and they fixed it at no cost and just charged him for oil change. Who does that in this day and age ... well Fisher Tires does!! We are very grateful for their generosity and treating a college kid so nicely. They could have charged him for the tightening, but didn't. In the words of my son, "those guys are great!" Service like theirs will keep our whole family coming back to Fisher.

I started using Fisher in the 80's and they consistently do a good job. That enables me to…read moreconfidently use Fisher without shopping around.

The Staff is amazing and committed to assisting customers. We had a tire issue on our way to our…read morevacation spot and they were extremely helpful and timely with their service. They offered a tire in stock that was economically friendly and a great value! They quickly remedied the problem and we were in our way in no time!

I made an appointment online for a oil change, scheduled for the following morning. Everything was…read moreconfirmed. A few hours later I received a text saying they had no appointments available until the following week. What? I changed my appointment. I showed up for my scheduled appointment, which was for an up to 2 hour wait. When I arrived I was asked to leave my car and return later. What? They had only one technician working in the entire shop. I said no, I will take my business elsewhere. I recommend others do likewise. Unreliable.

I had my car towed here when it became disabled on the highway. 3 times I was told the cost to…read morerepair. Each time the service change with additional cost. Then I show up to get my car. The service and charges have been added to without consent. I drove to car home and the same problem occurred. They had the car a month before offering me a quote the first time and a month this time. The car still isn't ready and I can't even get a callback. I think that says it al. I would encourage people to go to another place.

I left my honest negative review on this company's Facebook page, as well as my first personal…read moreFacebook page and a few group pages that I am on this morning. I get a threatening text message from somebody else from this company threatening to sue me which they have no grounds and my reviews have now been taken off of Facebook and I have been suspended from Facebook pages. They have silenced me because they are mad that I called them out. They somehow got to one of the admins and I have been blocked from posting my review. This is my original review: am disgusted by the disrespect I just recieved from Autoworks Of Knoxville. I am not one to leave reviews however I feel this is necessary to put out because of how I was just treated. Today is July 11, 2025. I called this place on Wednesday because I needed my front brakes and rotors replaced my Husband and I were calling around a few places to get quotes. I spoke to the lady that answered she said let me get your number. I'll get you a quote sent over. 24 hours later, so Thursday she still had not gotten back to me so I called and said "hey I'm not sure if I miss something. Can you get that sent over because we really need to get our car in." She then asked for all of the information that I had previously given her the day before when we spoke (I also found out that my husband had called them on Tuesday of this week and he never got a response.) So I re-text her all the information they give me a quote. My husband and I are thinking on it. We called a few places to get quotes and everybody was right around the same price. $1,700-$1,800 These people could get us in the quickest so I started asking some questions about how long our car would be out because we have kids. It's our only driving vehicle and if we could bring our own parts to try to alleviate some of the cost. I was informed that they will not put parts on that are from somewhere else so we discussed it and seeing as though all the prices were about the same, we figured we would go with these people so I reached out again and I tried to ask them another question and my messages kept getting left on read ---she had her read receipts on----She was reading my messages, not answering. So three hours later, I try to follow up with my question again. She reads it and she still does not respond. From 9:30 am to 3 pm i messaged 4 times. It was not until my latest message calling them out that i got a reaponse. I Decided to call one more place (Fisher Tire) and this place was going to be less than $600 to do this job! So three more hours go by I find a cheaper place and I decide to reach out to these people and let them know. Hey, I'm not sure if you just don't want the business (because its now been 6 hours she' read the messages but she's not answering me) or what the problem is but I found somewhere that is only charging $580 so I'm a little off putt by the fact that your price was almost $1800. I feel that you guys are scamming people and I almost lost out on $1200 and I think that's so morally wrong. She then proceeds to get mad that I'm texting her personal number which I had no idea. I'm just responding to the number that texted me and she starts to get very angry and saying they already put me on the schedule for Wednesday even though Tuesday was the day they had available. And that I was gonna be bringing my own parts which she told me I wasn't allowed to do that and she's trying to say that I'm confusing her ---- she deleted these messages. I did not think she was going to delete them so I did not screenshot them in time. She then told me that I need to stop texting her because she's getting pissed off , yes she use those words "you're pissing me off" is what she said (she then unsent those messages within a couple minutes and I did not catch them in time) but you can see that there are three messages that she unsent because they were rude and aggressive towards me. She tells me to stop messaging her personal phone and block me. THEN SHE CALLS ME!!! And starts yelling at me on the phone. Of course she does this because i cant prove it. I tried to record the phone call but my phone was not doing it and it went so fast. I do not know why she feels It's OK to have this level of unprofessionalism and disrespect to a customer just because i called them out for almost stealing $1200 from us. They got called out for this outlandish price, they got angry. I would not recommend this place to anybody! Not only are they overpriced but they are incredibly rude.

First-I've called several Pep Boys locations in TN. None willing to clarify to tell me the GM name…read morefor this region. Do not take your car here, unless you want to be told to order the wrong parts multiple times, with no apologies or acknowledgement of their errors. A lot of wasted time, wasted money, stress, a lot of appointments cancels due to no tech. A lot of run around, zero communication, no call backs. The parts we bought, were installed wrong causing me to have to buy more parts to repair it. Also, they kept a part from my car, without my consent, I had to call them and ask if they still had it. Luckily they did still have it! Bottom line, my car is currently with another shop getting repairs it needed to begin with and repairs to correct Pep Boys horrible work. Thousands of dollars in repairs, and thanks to this place, the bill just keeps climbing! If you value your car. Take it someplace else. ZERO stars if I could choose that!

Excellent honest service. I had several problems with a front axle and ball bearing. I thought it…read morewas the CV joint, but they found corroded ball bearings and issues with the axle. They were able to quickly fix my problem, and I no longer have the grinding noise.

I would like to thank each and every service tech at the express oil change in South Knoxville…read more During my maintenance visit I received informed of the passing of my brother. I was visibly upset and was extremely emotional, two of technicians took time out of their busy schedule and with other customers to console me. With that, I again say thank you from the bottom of my heart. Rocky

I want to start by saying, for the good, is that David and most of the other staff there are really…read moregreat. David is very helpful and very kind. Oil changes anything like that they do a great job on. Now for the bad, I've been going there and getting my tires rotated for a while now. I even bought at least two of the tires there. Just last time I was told that they could not and would not rotate my tires because there's a date on there of a year and that they could no longer rotate anything more than five years old. I was real disappointed because this was going to be the last time they were rotated and then I was going to invest fairly soon in New tires from there. When I questioned why in all these terms that I've had them rotated nobody suggested that this would take place. I'm basically was told that this is possibly a new rule for the company. And it was most likely not dislocation's fault. So my suggestion? I will always recommend an oil change there. But I've kind of got a bad taste in my mouth now over the tires and the fact that I pretty much made the appointment and was pretty much to know because of something the company has decided. I promise for sure. I will continue going there for my oil changes because I would never ask for a better experience with oil changes.

If you want a local, small business that isn't a chain, this shop is for you! Great people,…read moreefficient, fair pricing. I feel confident in the work that was done. Good selection of tires at various price points, no hard selling. The new waiting area is comfortable, with coffee. The staff is knowledgeable and friendly. Support local!

I had another experience at C&D Tire Pros, and again had prompt and expert service. Cade was able…read moreto get my car in for service quickly, and it was completed by the time I requested. I highly recommend this service repair shop to anyone needing reliable reasonably priced car service.

This place is awesome! I will be coming here for all my tire needs. They are very awesome and…read morestraight forward with you. My visit was on 7/23/2022. They had to order my tires. But had them the next day. The manager working the desk was awesome. She is very knowledgeable. Very helpful. She was so nice. Only had 1 tech working today. But he was very fast. Did awesome work. He stayed right on times with appointments. Make sure you have an appointment when you come. They are short staffed like the rest of the country right now. So you will have to wait unless you have an appointment. See you next time Tire Barn. Thanks for the great work.

This place has horrible service. I came in yesterday because my tire light was on. They just put…read moreair in the tires and sent me on my way -- no inspection, no effort to check for any other possible issues. Now, less than a day later, the tire light is back on. When I came back, they told me I'd have to make an appointment for tomorrow. Why? I literally came in yesterday, and they didn't even do a proper assessment the first time. I told them to just take a look at it now -- they said I'd have to wait, and I said that's fine. It's a tire light, it could be something serious. But they don't take anything seriously, even when the customer came in just the day before. This kind of lazy, mediocre service is unacceptable. I will not be coming back.