Great company culture here at this location. Alfredo is the freaking man. He ordered me a new…read moreheadlight and provided excellent customer service for my gray Audi A5. Friendly and honest help right here in Placerville on Fair lane

Great customer service. They tested my battery - dead, I purchased a new one, they provided the…read moretools needed to switch it out. Good price on the battery too. Thank you!

I usually get excellent service at AutoZone, not today, not at the Placerville store…read more I walk in, and there was one employee in the store. He was helping another person. I didn't get a "hi", an " I'll be right with you, " absolutely, no acknowledgment that I was even standing there. After a couple of minutes, I politely cleared my throat, still, no acknowledgment whatsoever. Another employee who seemed to be helping another person out in the parking lot, walked into the store, and as he walked past me, I politely said,"excuse me". I was going to simply ask if he was almost done. Again, no eye contact, no acknowledgment whatsoever. He just kept walking. After waiting for five minutes or so, I just walked out. It's amazing how far a simple "hi, I'll be right with you" , can go. I was heading "down the hill" anyway, so I stopped into the Rancho Cordova store. The gentleman who helped me was beyond friendly and helpful. I explained to him what happened to me in the Placerville store, and his exact words were, "that's unacceptable." He said that when a customer comes into AutoZone, they are supposed to be greeted within 30 seconds of walking into the store. Guess what? It didn't happen in the Placerville store. Consider the Placerville AutoZone off my list.

We needed a fuse to repair the heater on a rainy night. My son called minutes before closing time…read moreon a Sunday, and not only did they have the right fuse, they stayed open for him. that was really nice! 5 stars.

Thank you for having chains... thank you thank you thank you. This place was super quick and right…read moreoff the road. We were in, out and on our way in fifteen minutes.

One of the best parts stores in all of El Dorado County easy to get in easy to get out and always…read morecompetitive. A++++

Fantastic service, they go above and beyond! Go to this…read moreplace for all you Automtive needs and tools!

Called and scheduled appointment. Service advisor was prompt. After a conversation of what I wanted…read morehe provided a written email with costs. Today is the appointment and it is clean and well kept. There is no debris or broken vehicles parked out front. Used the night drop. Pen and envelope provided. All they work on are Duramax diesel's.

Awesome experience Kevin, and his service team are always honest, polite and right to point. Always…read morefeel great bringing my vehicle here for service top notch mechanics and especially the service counter always Thorough and great service. Thanks again Kevin and your team.

I have been going to Ben Varozza for over 15 years and he has done tens of thousands of dollars…read moreworth of fabrication to my vehicles. My experience has been that he is not only fantastic at his craft, but he's honest and fair. Most recently he fabricated my military trailer. He did such a great job and I took it out and broke the Jack right off it. I told him about it and that it was 100% my fault. He fixed the jack which would have taken me hours to attempt to do and I probably wouldn't have fixed it right. He told me it was a really quick fix for him and not to worry it was complentary. That's the kind of person he is, and I encourage you to use him for fixing up your Offroad vehicle!

Varozza 4x4 Outfitters rebuilt my Jeep with high quality and attention to detail. I wanted a build…read morethat I could confidently accomplish the Rubicon Trail with my family onboard. Varozza delivered exactly what I needed. It's my "go to" shop!

I recently visited the NAPA store in Placerville and noticed the layout had been rearranged. Out of…read morecuriosity and friendliness, I asked the clerk at the counter how he liked the new setup. Instead of a simple response, I was met with a dismissive grunt and an attitude that made it clear I wasn't welcome. Trying to move past it, I asked about a part I needed and some additional supplies. The clerk didn't respond--just stared at me until the phone rang, at which point he turned his back and took the call without a word. It was clear I wasn't going to get any help from him. Thankfully, a female manager stepped in and assisted me with my purchase. While I appreciated her help, the overall experience left a bad impression. I've been a loyal customer for years, but after this visit, I won't be returning to the Placerville location.

Bought snow chains as a precaution going to Lake Tahoe. Initially they were a great help, finding…read morethe correct size. End up not needing them, so on the way back to return the unused chains, was rudely told, are you not aware of all sales final on snow chains. They had 1 printed sign on the opposite counter than we were at at the time. I told them we were never told. Then told us tough luck. According to California Civil code 1723 "by not clearly displaying their limited or no return policy, you can return the purchased item with proof of purchase for a full refund within 30 days." "they must conspicuously display that policy in the store and/or on their website. Examples of Conspicuous Display: This can include signs at each register and sales counter, at the public entrance, on tags for goods the policy applies to, or on order forms." I have attempted to return at other NAP, but was told they cannot because they don't carry the item in their store. (Bay area store) I've contacted NAP CS to notify of the poorly handling of their so called" policy "

Idle Wheels RV Center is BY FAR, the ONLY place in our area to take your RV for work!! Sheydon is…read moreAMAZING with solar, 12 volt and all electronic specialties! He helped us prepare our trailer for off-road camping. He has super great skills and attention to detail. Honest prices. Idle Wheels has replaced everything from our battery systems to installing our Star Link Mini, new recliners and remodeling our kitchen electrical, re-installed our 12-Volt television, and did the annual inspection services. Highly, highly recommended! Please feel free to contact us for more information!

After heading out of the National Forest with a trailered boat, one of the rear suspension struts…read morecame apart from the weld while turning on Hwy 50. Thankfully, the good people at Idle Wheels were there to save my trailer. The staff stayed open past closing to receive the boat and trailer from a flatbed rig which was amazing. After returning to Placerville a couple of weeks later to pick up my boat and trailer I spoke with Sheydon who did the repairs and explained how he was able to put it back together and made sure that it was done correctly so I would not have to deal with this again. Thanks, Sheldon and Idle Wheels for your outstanding service and skill.

Don't deal with these guys on eBay. They don't offer free shipping, charge for shipping then tell…read moreyou it's going to take 2-3 weeks to receive parts within 48 states.

If you are shopping for parts for your classic car (1964-1982) this place has the best prices…read more Chris knows his stuff and will be sure you get the right part that you need. He sells on ebay but you can call him and have the parts shipped or pick them up by appointment.

I have been getting all of my tires for every vehicle I have owned for over 20 years from Americas…read moretire! so glad to have the new location here in Placerville. Had a bad experience when they first opened with one employee there, but Dillon straightened it all out and made it right! He has been my tire guy down in Folsom for many years, we are lucky yo have him running the store here in the foothills!

Amazing friendly service! Willing to go above and beyond what I expected! Great price, $0 to patch…read morea tire if needed and I didn't even buy the tires from them, they helped me out more than I ever expected so thankful this place is here in my town!