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    Walmart Auto Care Centers

    2.7 (10 reviews)
    Open 7:00 am - 7:00 pm

    Services - Walmart Auto Care Centers

    Tire balancing

    Tire installation

    Tire repair

    1 More Service

    Tire rotation

    Walmart Auto Care Centers Photos

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    Autozone - The entry for this business

    Autozone

    (42 reviews)

    I usually get excellent service at AutoZone, not today, not at the Placerville store…read more I walk in, and there was one employee in the store. He was helping another person. I didn't get a "hi", an " I'll be right with you, " absolutely, no acknowledgment that I was even standing there. After a couple of minutes, I politely cleared my throat, still, no acknowledgment whatsoever. Another employee who seemed to be helping another person out in the parking lot, walked into the store, and as he walked past me, I politely said,"excuse me". I was going to simply ask if he was almost done. Again, no eye contact, no acknowledgment whatsoever. He just kept walking. After waiting for five minutes or so, I just walked out. It's amazing how far a simple "hi, I'll be right with you" , can go. I was heading "down the hill" anyway, so I stopped into the Rancho Cordova store. The gentleman who helped me was beyond friendly and helpful. I explained to him what happened to me in the Placerville store, and his exact words were, "that's unacceptable." He said that when a customer comes into AutoZone, they are supposed to be greeted within 30 seconds of walking into the store. Guess what? It didn't happen in the Placerville store. Consider the Placerville AutoZone off my list.

    We needed a fuse to repair the heater on a rainy night. My son called minutes before closing time…read moreon a Sunday, and not only did they have the right fuse, they stayed open for him. that was really nice! 5 stars.

    NAPA Auto Parts

    NAPA Auto Parts

    (4 reviews)

    I recently visited the NAPA store in Placerville and noticed the layout had been rearranged. Out of…read morecuriosity and friendliness, I asked the clerk at the counter how he liked the new setup. Instead of a simple response, I was met with a dismissive grunt and an attitude that made it clear I wasn't welcome. Trying to move past it, I asked about a part I needed and some additional supplies. The clerk didn't respond--just stared at me until the phone rang, at which point he turned his back and took the call without a word. It was clear I wasn't going to get any help from him. Thankfully, a female manager stepped in and assisted me with my purchase. While I appreciated her help, the overall experience left a bad impression. I've been a loyal customer for years, but after this visit, I won't be returning to the Placerville location.

    Bought snow chains as a precaution going to Lake Tahoe. Initially they were a great help, finding…read morethe correct size. End up not needing them, so on the way back to return the unused chains, was rudely told, are you not aware of all sales final on snow chains. They had 1 printed sign on the opposite counter than we were at at the time. I told them we were never told. Then told us tough luck. According to California Civil code 1723 "by not clearly displaying their limited or no return policy, you can return the purchased item with proof of purchase for a full refund within 30 days." "they must conspicuously display that policy in the store and/or on their website. Examples of Conspicuous Display: This can include signs at each register and sales counter, at the public entrance, on tags for goods the policy applies to, or on order forms." I have attempted to return at other NAP, but was told they cannot because they don't carry the item in their store. (Bay area store) I've contacted NAP CS to notify of the poorly handling of their so called" policy "

    Walmart Auto Care Centers - tires - Updated June 2026

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