Was charged a 1000 dollars for a water pump,timing chain and radiator . In the end it was the head…read moregasket . Not good anyway you look at it , was told by another "mechanic" that a simple test in the beginning could have told him that. So 1000 dollars later I'm stuck with a car that is Exactly the same way I brought it in...... Fail Fail Fail..... O yeah I left out FAIL!!!!!!!!!!!

I've been going to Steve's for years as my cars go off of warranty. He is always on time and on…read moreestimate. His work great the first time and I have always found him to be honest and straight forward. That is not the norm in his line of work.

I came here for the first time today to get my AC looked at along with an oil change. I was really…read moreimpressed with my visit. Transparent staff, clean lobby and great service!!! Extremely fair pricing for my Subaru. This will be my go to place.

Yet another excellent experience with Jones Car Care. Ive taken each of my vehicles there for many…read moreyears. Smart and thorough, great service. I recommend them often. I won't go anyplace else!

Always great service and a good price. They do the job quickly. Would recommend this place for…read moretires and oil changes.

Brought my car in for emissions. The lady behind the counter would rather talk about food than…read morework. Sat there for almost an hour after my car was done.

Been taking every car I ever owned here and always received excellent service and advice. Left Utah…read moretwice, moved to Seattle and Arizona and came back and this was always my spot when I came back. Now I live an hour away but still respect their advice when having car issues.

We were passing through on our vacation and were caught in a flooded highway and got throughly…read moreswamped and our truck went into limp mode we barely made it to our hotel and once we shut it off the truck was inoperable. We called Jarad and he got us in that afternoon. And we were back on the road by 4:00. Can't say enough good things about the crew over there!!! exceptional customer service from letting me know the status to getting us up and running in record time. THANKS TO YOU ALL

Took my 350z here to get a starter replaced. I told Mike and Jake the symptoms and they both…read morelistened closely. I admitted to not being the best auto mechanic, even though I attempted fault diagnosis. They got the car on the lift quick, and diagnosed it even quicker. Starter was bad. This was around noon... Jake said it would be repaired before 5pm. I got a call around 2pm advising it was fixed! Way to go guys! The team ROCKS, and I highly recommend this shop for their professionalism and expertise!

They were working on my car for 2 1/2 hours and didn't charge me anything. That is a little suspect…read moreFor a mechanic shop. Any mechanic would know if the compressor was working when the A/C turns on. They said that they filled the A/C and than emptied my A/C line. For what if the compressor wasn't working? I'm obviously not a mechanic. But 2 1/2 hours after they had stated that it would be 30 minutes. I work Graves so I'm very unhappy with this service.

Supplied shop with new lower ball joint bolts in box with note to use them with thread locker…read more Talked to desk girl more than once about supplied hardware and that it was critical to use new bolts. My wife mentioned it when dropping off the vehicle, too. After about four directives to use the hardware, they did not, and RE USED old STRETCH bolts on new lower ball joints. This is an extreme safety concern. No self respecting technician would do this, let alone a trained one. Where is the communication between whoever is talking on the phone and doing the work??? Why is a technician that clearly does not care at best and lacks training at worst even being employed? We had one simple request, and it was on a note discussed more than a few times Your life is in danger by using this business. Re using lower ball joint hardware is a commonly known trade faux pas, a big fat F U to the customer and absolute disregard for human life, and especially on a 4x4 vehicle. Hopefully I can get my $90 in hardware back because they didn't even have the decency to leave it in the vehicle after not using it. Will bet money without thinking that the re used bolts aren't even torqued to spec, because the lug nuts were WAY over torqued. Just realized y'all re used the castle nuts too even though new ones came in the box ‍ what in the world?? UPDATE: representative for whoever Trav is assured me these "kits" come with the hardware they need and re using bolts is fine. I literally provided the entire OEM "kit" and specifically requested these new provided bolts be installed. I will bring any master tech to your poorly ran business table to kindly explain why re using lower ball joint bolts is a BAD idea in regular practice, but especially on a 4x4 vehicle. There is no good reason to not install them whatsoever, and to attempt to justify the opposite after being asked to install them more than once... ????? They actually dig their heels in on this. Incredible UPDATE: wheel lug nuts torqued unevenly between 80 and 130 ft lbs rather than factory spec 85ft lb. Had to jump on lug wrench for most. Good way to warp brake disc hubs and drums guys UPDATE: They gave us 8 of the 10 new bolts back (gave them 10 in a new unopened bag even though only 8 required), yet there are no new bolts on the vehicle. This is seeming like more than incompetence. LBJ bolts required more than 80 ft lbs to remove after their work, exactly as expected. If you're reading positive reviews about this place second guess them and the authenticity of who's writing them wholeheartedly. I am not a complainer by nature but this is more than unacceptable service. My family's life in danger and probably others; most people would probably never know the difference without having some knowledge or investigating. AVOID this shop like your life depends on it because it might. Also watch out for the petty theft, because maybe they're mad at their workload, or a customer for writing a note that may insult their intelligence if they have a weak ego... nobody will ever know here. They also decided to keep an entire bottle of supplied thread locker they didn't use. UPDATE: Had two front tires put on by actual professionals. Found abs sensor bolt was snapped from attempting to remove for LBJ replacement. I unscrewed the broken piece with my hand. All you had to do was replace the 10mm bolt. Explains why the abs was activating just before coming to a stop - the sensor was all loose with loose zip ties around the wire and knuckle. It seems the "technician" realized he didn't even have to remove it in the first place and the other side sensor bolt appears to be untouched. Do the "technicians" do test drives after their incompetent work is complete? Owner has not attempted to reach out. Nobody takes responsibility for anything. UPDATE: more than 3 photos don't seem to upload, but my brand new upper control arm ball joint nuts are all marred up, as if a monkey wrench or vice grips were used on them..... No reason to loosen or remove that do to the LBJ or tie rods guys. Whoever worked on this vehicle was both negligent, possibly intentionally, and did not have a single solitary clue. It would be nice to ever hear back from anybody about anything. I have worked in and been a patron of this industry for a very long time, and I have never seen or dealt with such unprofessionalism and incompetence in my entire life. It is truly representative of a lost generation of bro workers and people that have zero regard for others, or what is right. Management doesn't seem to exist. See photo for green (oem supplied) bolts. The reason we replace lower ball joint bolts is because less than 100% integrity (or 70% in this case) after more than one use (cycle) is unacceptable for this life/death part. If anybody doesn't know, if the lower ball joint or it's hardware fails, your front wheel ejects from the vehicle. Like this https://youtube.com/shorts/3-wk1CYv8JY?feature=share

I worked with Austin and Travis. After getting quoted $1,500 for tires from Les Schwab, they found…read moreme a similar quality tires for $800, plus they threw in an alignment for free. Great guys and appreciate their help. Great experience, start to finish.

Great experience and great guys! Very funny. They seem to…read moreenjoy their job! Highly recommended to get your oil change here! Mercedes charges $100+ and these guys charged less than $40

Came to get my emission test done after being told I had to wait an hour plus at another location…read more I came straight here and my car was done in 20 minutes! The staff was great and super friendly! I will definitely be returning for my next emission test or oil change! Thanks guys!

Just had another service on my 1995 Saab 900. Brake pads, a head gasket leak test. I was shocked…read moreout in less than 45 minutes. Absolutely for a Saab owner in the Ogden area to go to Salt Lake for repairs. Mack Foss South Ogden

Great service and professionalism by Marvin and Miguel. They were able to accommodate us and fix…read moreour car with very short notice. We will definitely make this our preferred auto shop.