Can't believe I am giving an Emissions Testing Station 5 Stars, but it deserves it…read more My Rav4 is now old enough that I have to start getting an emissions test. Since I was new to this experience, I had to Goggle where to go. There was one repair shop near my home, but when I saw this Illinois Air Team and its reviews, I made the extra drive. As I arrived, I liked the main sign telling you your estimated wait time. It told me, one minute. I pulled around back and entered the building. I answered a few questions and was told to exit my SUV and before I could check in on social media, it was all done. I could have gone into the office and gotten my plates renewed, but I went home and did it on-line. When I went to order my sticker, I thought I'd have to enter some code number from my inspection, but the site already knew it had been completed. I finished my transaction and had my sticker in the mail within a week. The gentleman doing my inspection was friendly and professional. I was impressed and I'll be back when I need another emissions test.

It was emissions check time and I had it checked and a new license plate sticker in hand in under…read more10 minutes. They are super friendly too! It's worth the nominal fee ($9 this time) to not have to go to the SOS office wait in line and deal with the attitude. Highly recommend.

I use my PO Box for business. But I am disgusted by the behavior of a particular employee named…read moreJennifer. She was so nasty and so rude that I absolutely refuse to utilize this office. The rest of the staff - super sweet. Often, I don't go to the box during business hours so the only staff I've had the pleasure of speaking with are the manager and another gentleman. This lady, however, has an evil spirit about her and I hope she understands that karma has the last laugh. Unprofessional, condescending, and dismissive as if she is better than the next Jenny "off the block". Using her boss as a shield for her disgruntling behavior. Jenny you might be a better fit for Waffle House with that demeanor. Have a bless life - you need it. Maybe one day, if you pray and work harder, your pay will put a smile on your face!

Lov the the staff always very nice , helpful and thoughtful answer all ?? Plus very clean!! So…read morefriendly

Excellent service, on-time, very helpful! Strongly recommend. Expensive but worth it.read more

She cane across county to help me. She is very professional. She knows her job. I'd hire her…read moreagain.

I had a problem with an out of state auto title, and Lauren was able to get it straightened out for…read moreme. Give her a call for help with your DMV needs - she has years of DMV knowledge, and knows how to get it done. Excellent!

Terrible experience. Oil cap was left off after routine oil change and oil spilled all over my…read moreengine bay and underneath my car, requiring repairs and cleanup. Telle Tire Corporate (district manager) said I would be reimbursed and subsequently is ignoring my emails. I have receipts and will escalate further. Completely unacceptable. Extremely rude and unprofessional- this is not how customer complains are handled.

Most telle tires offer an over night drop box. I have been going to this location for over 4 years…read morenow. Great service always. Their experienced techs are always appreciated. Reasonable prices for maintenance.

Top notch service. Above and beyond. Friendly service…read more Getting rear-ended is never how I wanted to start my day. However, the service and care I received from Freer was beyond expectations. I went to 3 other local shops for a quote and no one took care of me the way Freer did. Called the insurance of the person who hit me to get me answers, helped adjust my bumper before I left their lot to make it a bit better for me to drive (without me even asking, might I add). They used Carwise which texted me updates on timeline and estimates. Called me and coordinated with insurance/rental car like no other. My repair ended up taking about a week longer than expected. More damage was found but it was clearly communicated to me that it was possible, and they gave me an update each step. They even had an after hours pick up which worked perfect for my schedule. Left me a card and a beautiful rose (such as kind touch). My car was clean and shiny on the outside (sad it won't last long due to all the snow and salt) with the inside vacuumed and smelling great! Truly can't recommend Freer enough. Kind, trustworthy, knowledgeable, and truly excellent service. I will trust Freer with all auto body repairs going forward!

BEWARE if you are not family or friends they could care less,had to go back 3 times because they…read morecouldn't get my truck right,gaps were off never ordered my tonneau cover,and the ladies behind the counter just rolled her eyes and turned away when you start to speak,,rudest people ever .take this as a warning

Good ethics in auto repair have been hard to find, like since cars. With that in mind, I am happy…read moreto say that I would highly recommend you give them the opportunity to service your vehicle with care, kindness and professionalism. I have had multiple issues dealt with throughly and at very reasonable cost. Thanks Vern's.

Had an on going electrical issue in an older vehicle. Verns Automotive did an outstanding job in…read moretracking it down. Thank you

We had a scheduled appointment at 6pm however the day before she did call and say it would most…read morelikely be 7pm due to the time it takes each client plus traveling in between. She did arrive on time as she said. The whole process took less than 20 minutes. She was very informative, answered any questions and was very kind. I would highly recommend her! The service was phenomenal she had our copies ready and a Manila envelope to put everything in for us. Great value, great service, great owner with literally a big heart!