Adrian took the time to explain medical beds, and how medicare works with them. I would definitely…read morego to One Stop for any of my needs for now on.

Adrian responded to our immediate need for a hospital bed for my mother in a quick and professional…read moremanner. He is personable, knowledgable about his products, and genuinely cared about meeting our needs. In a world where customer service is often lacking, Adrian is tops!

The pharmacist is very helpful and great at explaining how to use the medication. She will…read moreanswer all you questions and even hints on how to achieve your goals. I would highly recommend this pharmacy.

Tower Medic is absolutely outstanding--their commitment to quality and customer care is unmatched…read more From their top-tier compounding to their seamless service, they consistently exceed expectations. I've experienced the difference firsthand. My provider sent my **Trizepatide** prescription to two other pharmacies on separate occasions, and in both cases, the results were far less effective than the exceptional compound I always receive from Tower Medic. Their formulation is simply superior. If you want a pharmacy that prioritizes excellence in every detail, look no further. Tower Medic has earned my trust and highest recommendation! Robin Smith Fort Worth, Texas

Old school pharmacy, where they actually communicate and have prescriptions available and ready…read morequick. Never crowded.

Got a random call at work saying they had a prescription for me, didn't verify any information with…read moreme and when I said I didn't know them and didn't feel comfortable the lady just said 'oh well call if you want to know about it' mentioned the pharmacy name and hung up. Called them, same rude lady answered still didn't verify any information and just didn't seem knowledgeable and the price was ridiculous, told them to keep it and I'll call my Dr. This isn't a pharmacy my insurance accepts, not even sure why anything was sent to them. Don't recommend just from the attitude the lady on the phone had.

They are scam artists. We have been told twice that my husband's machine was paid off and we are…read morestill getting bills years later. I would go negative stars but it won't allow me.

Staff was very helpful and friendly. I did not have to wait long for assistance. Recommended.read more

The staff is amazing they are so well stocked with all kinds of things for those who are in need of…read moreassistance due to age or health and there's no problem with returning within the 24 hours and it's really close in Bedford by Kroger shopping center on Harwood and Central I see the address is incorrect above

Mobility City provides assisted living devices and mobility equipment and service. The staff is…read moreprofessional, joyfully friendly, and expert at fixing equipment. But what caught my attention is a most comfortable lift recliner. As the name suggests, it gives you a lift when you're getting up as Holly, an owner of this franchise, might say. It's equipped with push button controls positioning your body for pure relaxation. Consider it when you're watching a Cowboy game, shouting at the TV after a receiver bungled a pass. You might want to jump out of your seat for that -- without needing assistance. In any event, you don't need to suffer from a mobility problem to enjoy the relaxation. If you check out the Mobility City showroom, walk a minute to Rita's Italian Ice & Frozen Custards, which offers the tastiest ice I've enjoyed in years.

Got a call back from Sarah on Monday, Nov. 10, 2015. I tried to explain the nature of my call. She…read moreconsistently interrupted me. Told me I had tried every mask they had and the first one I had was the best. I tried to tell her I had not made any of the changes. That the supplier had arbitrarily changed my mask several times over the years. Sarah was rude, argumentative, condescending, and spoke to me in such a manner that I could hear her co-worker laughing in the background. She needs a lesson in customer service. I think I need to change suppliers. This is unacceptable. DON'T USE THIS BUSINESS if you want to be shown respect.

I contacted AdaptHealth/Healthline Equipment on December 15th and initially spoke with Ashley, the…read morereceptionist who took my information for the Arlington location and said someone would call me back regarding my concerns. About 15 minutes later, I received a call from Sarah H. I attempted to explain that my CPAP mask was pressing against my cheekbone and that I might need a different size or type of mask. Unfortunately, Sarah repeatedly interrupted me and insisted that the issue was due to the mask being too tight--something I never stated. I attempted to clarify multiple times that my concern was not about pressure or the mask "cutting" me, but rather the placement of the cushion on my cheekbone and the difficulty of putting the mask on before connecting it to the machine. I said I think I might need a different size or a different type of mask. Because of this, I cannot sleep on my left side which is the side I mainly sleep on. Sarah did not listen to what I was actually saying and continued responding to issues I never raised. She dismissed my concerns by saying I hadn't given the machine enough time and that I already had "the best mask." When I explained that I felt unheard, her tone became condescending. I asked to speak with her supervisor and was told that she was over my type of concerns. She also stated that she "matches energies," which I found unprofessional, especially since I remained calm until my concerns were repeatedly invalidated. Sarah was rude, argumentative, and dismissive, and she made me feel as though my concerns did not matter. Patients seeking medical equipment support that they are paying for deserve to be listened to with care and respect. If she does not enjoy helping patients, a non-patient-facing role may be more appropriate. This experience has made me consider informing my provider that partnering with AdaptHealth/Healthline might reflects poorly on the care he provides, since their caliber of service does not match his care. I hope no one else seeking medical assistance is ignored or dismissed like I was.

Absolutely horrible system to navigate. The employees need more training on basic manners and…read morecustomer service. The ONLY person who stepped up to really assist me was Chalo. They should give this guy a raise. I can see why the stars are so low. Horrible.

Incompetents' at best, criminal at worst. Over charging for…read moreequipment, can't tell you how much you owe and somehow manage to apply autopay un asked to your order. Worthless.

I was referred because my sister said they were a good company to work with, especially for my 02…read moreneeds. I had no problem with the set up, but the concentrator brought out to me was extremely loud. I moved it into my bathroom, the bathroom stayed so hot I had to move it out. I was having sleep deprivation because of the noise. I finally called them, and the first person I talked with told me there was nothing they could do. I called their advocate line called "We Care" and told her what happened and what was said, she gave me the number and name of the supervisor, case manager of this department. I called her and her response to me was very staright, to the point, she could not help me. "We do not exchange concentrators just because of noise". She did not care about my issues, with sleep deprivation, or anything else for tat matter. I just wasn't sure where to go from there. I called Medicare and explained, they were going to write them a letter. After two weeks, a gentleman (delivery person) comes to my door with a different concentrator. I rate Lincare a 2 but I rate the delivery person (Diego) a 5. He was exceptional. Kind, courteous, and explained somethings to me I didn't know about 02 concentrators.

Run far away. They only give you 20 minutes notice of picking up or dropping of equipment…read more They call customers by the wrong name and the woman is so belittling and degrading Equipment runs great. Office staff is unprofessional And. Threatening