Adrian took the time to explain medical beds, and how medicare works with them. I would definitely…read morego to One Stop for any of my needs for now on.

Great service. A family member had a stroke wheel out of town. I had to fly in and help get things…read moretogether. I had to buy a wheelchair and the they were full of advice and even delivered the chair for an extremely reasonable fee. This small kindness made me cry because it meant one less thing to worry about, I didn't have to spend a lot of money for delivery, or hire an Uber to get me there.

Tower Medic is absolutely outstanding--their commitment to quality and customer care is unmatched…read more From their top-tier compounding to their seamless service, they consistently exceed expectations. I've experienced the difference firsthand. My provider sent my **Trizepatide** prescription to two other pharmacies on separate occasions, and in both cases, the results were far less effective than the exceptional compound I always receive from Tower Medic. Their formulation is simply superior. If you want a pharmacy that prioritizes excellence in every detail, look no further. Tower Medic has earned my trust and highest recommendation! Robin Smith Fort Worth, Texas

The best compounding pharmacy I've used....The quality is unmatched. Oh, and the customer service…read morehas been amazing, too!

Old school pharmacy, where they actually communicate and have prescriptions available and ready…read morequick. Never crowded.

Got a random call at work saying they had a prescription for me, didn't verify any information with…read moreme and when I said I didn't know them and didn't feel comfortable the lady just said 'oh well call if you want to know about it' mentioned the pharmacy name and hung up. Called them, same rude lady answered still didn't verify any information and just didn't seem knowledgeable and the price was ridiculous, told them to keep it and I'll call my Dr. This isn't a pharmacy my insurance accepts, not even sure why anything was sent to them. Don't recommend just from the attitude the lady on the phone had.

Staff was very helpful and friendly. I did not have to wait long for assistance. Recommended.read more

No customer service support. I've called 6 times and have been left on hold for extended period of…read moretime during each call, and when they answer they say they will call back and never do. Requested that a hospital bed for my mother-in-law that passed away be picked up last Friday. 4 days later no call back or follow up whatsoever. Now tell me who wants to look at a hospital bed when the person it was ordered for is no longer alive. Shame on them! Do not use this company!

I was able to rent a transport wheelchair for my 91-year-old Mother who visited for a few days. I…read morewas greeted warmly by a helpful salesperson, but I was disappointed, however, because when I had called ahead I was told I didn't need to reserve any equipment because they had plenty of everything. However, when I arrived the following week, they were all out of rollaters. My mom's visit would have been more enjoyable had she been able to walk with the assistance of a rollater while she was here.

Mobility City provides assisted living devices and mobility equipment and service. The staff is…read moreprofessional, joyfully friendly, and expert at fixing equipment. But what caught my attention is a most comfortable lift recliner. As the name suggests, it gives you a lift when you're getting up as Holly, an owner of this franchise, might say. It's equipped with push button controls positioning your body for pure relaxation. Consider it when you're watching a Cowboy game, shouting at the TV after a receiver bungled a pass. You might want to jump out of your seat for that -- without needing assistance. In any event, you don't need to suffer from a mobility problem to enjoy the relaxation. If you check out the Mobility City showroom, walk a minute to Rita's Italian Ice & Frozen Custards, which offers the tastiest ice I've enjoyed in years.

I had been prescribed a CPAP machine, and the staff was very helpful. My advisor, Ashley Finch, was…read moreespecially very knowledgeable and guided me through the setup process for the CPAP machine very competently.

I contacted AdaptHealth/Healthline Equipment on December 15th and initially spoke with Ashley, the…read morereceptionist who took my information for the Arlington location and said someone would call me back regarding my concerns. About 15 minutes later, I received a call from Sarah H. I attempted to explain that my CPAP mask was pressing against my cheekbone and that I might need a different size or type of mask. Unfortunately, Sarah repeatedly interrupted me and insisted that the issue was due to the mask being too tight--something I never stated. I attempted to clarify multiple times that my concern was not about pressure or the mask "cutting" me, but rather the placement of the cushion on my cheekbone and the difficulty of putting the mask on before connecting it to the machine. I said I think I might need a different size or a different type of mask. Because of this, I cannot sleep on my left side which is the side I mainly sleep on. Sarah did not listen to what I was actually saying and continued responding to issues I never raised. She dismissed my concerns by saying I hadn't given the machine enough time and that I already had "the best mask." When I explained that I felt unheard, her tone became condescending. I asked to speak with her supervisor and was told that she was over my type of concerns. She also stated that she "matches energies," which I found unprofessional, especially since I remained calm until my concerns were repeatedly invalidated. Sarah was rude, argumentative, and dismissive, and she made me feel as though my concerns did not matter. Patients seeking medical equipment support that they are paying for deserve to be listened to with care and respect. If she does not enjoy helping patients, a non-patient-facing role may be more appropriate. This experience has made me consider informing my provider that partnering with AdaptHealth/Healthline might reflects poorly on the care he provides, since their caliber of service does not match his care. I hope no one else seeking medical assistance is ignored or dismissed like I was.

Absolutely horrible system to navigate. The employees need more training on basic manners and…read morecustomer service. The ONLY person who stepped up to really assist me was Chalo. They should give this guy a raise. I can see why the stars are so low. Horrible.

Incompetents' at best, criminal at worst. Over charging for…read moreequipment, can't tell you how much you owe and somehow manage to apply autopay un asked to your order. Worthless.

I only gave you 3 's because NO EVER ANSWERS THE DAMN PHONE, I've called and want to order supplies…read moreand I've given up after an hour, or 55 minutes or 38 minutes- and I almost hung up again this time, but y'all did answer after 23 minutes- seriously y'all need to find someone to answer the phone besides the answering recording. I would like to scratch that recording up - you get tired of calling and calling. I understand y'all are busy, but damn, it don't matter what day,or what time of day. Come on.

This company issued me a Oxygen portable concentrator that would go up to 5 litters. The machine…read morewas overheating at 5 litters, so I took it back for repairs. They said I should not use it at 5 litters because at 5 litters it will overheat. They took the machine and said that I would not get one because they did not carry one that would do more than 5 litters. So I bought a Inogen One g5 at almost $3,000 dollars. About two months after I got the Inogen one, a driver tried to deliver their Oxygen Go. I told him I didn't need one since I had already bought the Inogen one. So he took it back. Now they are trying to charge me for their Oxy Go. No record of me not taking it back. My doctor gave an order that I needed to be on 5 litters. They still show that I am on 2 litters. Their record keeping is HORRABLE. They don't deserve even one star.