2nd purchase here with Pauley! Excellent customer service and the best prices. No BS! Not all…read moreappliances are damaged, won't go anywhere else! Happy Mother's Day to me!

Here is why I am giving this a 5-star review. Matthew, the manager at the Mesa location, went to…read morebat for me on an issue I had with my couch I purchased last year with a warranty that was denied from the warranty company and he made things right for me. He rectified a bad experience with the warranty by supporting my needs as the customer. We purchased a mattress from them last week and this bed, the dream sleep is very comfortable. American freight is not your typical furniture store as it looks like a warehouse rather than a staging room. The staff is very friendly and not pushy. I'd recommend this location their customer service is better than the other locations in the valley.

Our 8 year old refrigerator decided to die on a Sunday evening. Monday morning found us at Spencers…read moreready to buy. Our salesman kept us focused and helped us through the purchase in time to get it delivered the same day. Even though we paid a bit extra for same day delivery it was worth it. The delivery men were at my house within an hour. They were kind, thoughtful and most of all professional. They hooked everything up and answered my questions before leaving. After 40 years of purchasing appliances from Spencers, they delivered once again.

Within 20 minutes I was in & out purchasing the exact appliance I needed at the best/ lowest price…read morein the valley. Incredible! Delivery was made the very next day at 7:05am, and they were done installing and gone by 7:20am. Incredible again! Easiest appliance purchase ever! Thank you Spencer's!

Bought several appliances there all scratch and dent, no issues. Good prices. Save money on brand…read morename appliances

Not impressed. We were in the store over the weekend and given a card to call for an repair visit…read moreon Monday. No idea they didn't open until 10:00. So, texted the number on Kelly's card at 9:30. She responded by text. She responded after 10:00 with a diagnostic fee of $99 and then the tech would give a cost quote on repair. The catcher was she continued to text until about 11:30 and wanted the diagnostic fee prior to tech arrival. What? I'm to send her my credit card via text and hope he shows up? NO. Other repair shops also have a service call but usually apply to amount owed. We weren't impressed and decided to go elsewhere.

This place is located on the West side of Alma School South of Warner…read more It is a fairly small store. It mainly has washer, dryers, and refrigerators. Worth a look if you are looking for those particular appliances.

Save your money and go Anywhere else! Very poor quality. I bought a top-of-the-line washing machine…read morejust 18 months ago and it's already stopped working.complete lack of empathy or assistance from the store. As a single mother on a tight budget, I relied on this machine and invested in it expecting durability and reliability. This experience has been incredibly stressful and disappointing.

I'm in here almost every day at this point and it's honestly my favorite place to be. The team here…read moremakes a huge difference. Everyone I've dealt with has been helpful, approachable, and actually willing to take a minute to make sure you're getting what you need instead of just pointing you down an aisle. Service is consistently solid, and Coach stands out. He doesn't wait for you to ask, he steps in, listens, and helps you figure things out without overcomplicating it. He knows the products, keeps it real, and makes sure you're not wasting money on the wrong stuff. That kind of help matters, especially when you're working on real projects and not just browsing. Selection is strong. Whether I'm grabbing something quick or working on something bigger, I can usually find what I need without bouncing between stores. It's organized well enough to compare options without feeling overwhelmed. Pricing and value are fair. You can spend more if you go premium, but there are always solid options that get the job done without blowing money. With the right guidance, it actually feels like you're making smart buys instead of guessing. Overall, this place just runs right. Good people, good selection, and a reliable experience every time. That's why I keep coming back.

Have been shopping at this location for years (745 S Val Vista dr. in Gilbert)and have not been…read morethere in a while. It was very sad to see a Multi Billion dollar American company that has NO RESPECT FOR WHERE THEY LIVE AND MAKE MONEY!!!!! After serving over 20 years in the Military is was disheartening to see OUR AMERICAN FLAG (2) DAMAGED AND NEGLECTED ( looked like for a LONG TIME) hanging on the front of their store... I may have to start shopping at Lowe's.....

Throughout the years my husband has drug me into this store. Over the years, I guess you could say…read moreit has finally grown on me. I find myself staying in here longer and longer each time. My favorite section is Dyson. I love looking at all the new gadgets. I already have my eyes on an in-room purifier for Christmas. I saw my husband's eyes light up and I was like oh no, I knew this visit was about to get longer. He took me over to their e-bike section. Which I didn't even know they sold those here. Our associate was Roosevelt and oh boy were we lucky to have met him. He was so helpful with getting the bikes out, letting us test them, was extremely knowledgeable and had a fun sense of humor. Anthony got his wish and we left with his Father's Day gift. Thank you all, Best Buy was a lot of fun!

Best Buy is one of my favorite stores, the selection is amazing and they have a little bit of…read moreeverything. They have even had collectors legos where they have been sold out elsewhere. Our experience tonight was worth writing about. We had prompt service, while we were looking for a home security camera. They even helped us find a package that made the cameras much more reasonable. They were so good in fact, we broke down and bought two e-bikes from. Overall (5/5): they had a good selection of items in stock and were prompt to help us. Customer Service (5/5): Roosevelt was amazing, we appreciated him helping us with the e-bikes and selecting the right ones for us. They did such a great job helping us load them into the car. Store Layout (5/5): the store is verge well kept and organized. Store membership (3/5): This is the only drawback, you know have to pay-to-play to get the maximum benefits. Even if you spend a lot in store they no longer have the generous Best Buy elites that helped with extended returns and bonus dollars seem harder to earn. Whether you're looking for a new appliance or a new TV, Best Buy is definitely a go to for us.

They were so friendly! The whole process of purchasing our new refrigerator and washer/dryer…read morecouldn't have been easier. We requested installation, which was done efficiently and professionally. Everyone was communicative and the appliances are gorgeous.

If you're shopping for washers/dryers, refrigerators or other appliances, I highly recommend Mesa…read moreTV & Appliance. Got a great deal on a washer there this week and, even more importantly, received superb customer service from a staff member named Daniel. (Daniel's the kind of knowledgeable professional who's also genuinely friendly... qualities that are all too rare these days.) Thanks for the fantastic service, Daniel!

Justin eased our high purchase stress and made our selection process smooth and even had some…read morelaughs. We moved up a bit in our appliance pkg and feel we received great value for the $$ compared to other major stores Stunned to have delivery the morning after purchase! Prompt and fast install. Love my new appliances! Thanks

I don't encourage anyone to invest in an extended warranty or home insurance through this Spencer's…read morelocation. My experience with their repair service has been incredibly disappointing. I've had several issues with my refrigerator, and every time they come out to "fix" it under warranty, I've noticed a recurring and unacceptable pattern: they utilize used parts rather than new ones. When you pay for a protection plan, you expect your appliance to be restored with high-quality, new components--not second-hand parts that have already seen wear and tear. It feels like a major breach of trust. I've had multiple experiences now where the repair felt like a temporary band-aid rather than a professional, long-term fix. I strongly encourage anyone considering their insurance or home warranty to look elsewhere. Based on my experience, they aren't providing the quality of service or parts that you're actually paying for. Save your money and your sanity--don't buy the extra coverage here.

We bought a new refrigerator from Best Home Appliances in April. Their new showroom at 2615 East…read moreGermann Road in Chandler is beautiful and we received excellent service from our salesperson, Phil Dexler.