Great experience. Called about an issue with our dryer and Jason came out to do the service call…read more He did a great job of communicating exactly each step of the process to ensure we understood our options. Once the repair was completed we did a quick walk through the house to see our other appliances and asked if we had any other issues. The level of service is top of the line and would recommend anyone needing appliance repair to contact Jason at Aloha!

Came out. On Time. Looked at My washer and dryer, and my refrigerator. Did some maintenance to…read morethem, gave explanations on the life cycles of the appliances that I have. Very clean very professional! Extremely friendly, great advice highly recommended.

Have been using Kyle for years now for appliance repair and replacement, the great service and…read moreknowledge continues, unbiased too. Somehow he manages to get here quick and still fits in all his service calls. Strong work ethic which is rare these days. Highly recommend.

Communication with this company is seriously lacking. I called multiple times to schedule my…read moreinitial repair and my calls were declined and I was sent a text saying, "can't talk. Call me later?" From then on out the only form of communication has been via text and it's always "I'll have to check tomorrow" or "I'll get back to you when I'm in the office" and then there is ZERO follow thru. I have been without a washing machine for over 7 weeks. My parts are always either "not approved yet," "haven't arrived" or are "sitting on my truck." My home warranty company has confirmed all parts have been approved and Jim's Place acknowledges they have them yet again I've been told he'd contact me today to schedule my repair. He has not contacted me at all. I would highly recommend avoiding this company at all costs and if you're assigned them by your home warranty I'd request a change of repair company before they even come out to do their initial inspection.

I called LG when my washing machine started having issues w the agitator or spinner coming off the…read morebottom mid load. I waited 20 minutes to speak to an actual human and then the messaging got dropped and I had to start over w a new person spending 50 minutes just to be quoted $470 before they even came out to see any damages in person! So I sent a job bid on YELP and out of 4 replies Phoenix Appliance Repair was not only the first one to reply and carried on quick replies in our conversation that followed, but also had a fair up front diagnostic fee of $75 and then booked for me same day! I was already 5 loads behind in my laundry after the weekend so this was super helpful. He fixed screw and hopes that would be it but after I tried my first load I reached back out stating it still was popping off. He said I needed a new agitator. Instead of $470 like LG quoted he charged $208 including tax and did not charge another fee for the second visit either. Machine is working great now! This business owner is fair, works hard, has great communication and integrity! I highly recommend.

My 2 year-old LG dishwasher was EXTREMELY noisy. However, I…read morehad purchased an extended warranty, but needed a written diagnosis and estimate to utilize it. After many phone calls to other companies I chose Phoenix Appliance Repair and scheduled an appointment. Dru arrived promptly to our appointment and was professional yet friendly. He assessed the noise issue and found the motor had stalled on the pump and sump. Also the racks were rusted. I appreciated that Dru took time to answer all my questions and explained my options. After some thought, I decided to replace my dishwasher rather than repair it. He agreed, didn't try to sell me on an expensive repair and helped me prepare the necessary paperwork to process my claim. He is a man of integrity. Impressive! Based on my experience, I would highly recommend Phoenix Appliance Repair !

Starfix Appliance is a stand up company! I was contacted by…read moretheir representative Sabi and she resolved the entire issue within a couple of hours! She was understanding and directly responded and solved the issues! I will be happy to use them again and I know service and quality will be excellent!

The positives are they are communicative and on top of…read morescheduling. The technician arrived on time and did a inspection of the dryer.He said everything was working properly. Also, suggested cleaning the back of the dryer for any excess lint that might need cleaning. I agreed because I was hoping it would solve the issue. unfortunately, it didn't make a difference. Looking back, I would've rather have saved the money and applied it towards a new dryer. Overall, my experience was just okay since it didn't solve the dryer issue. I would not use them again in the future.

I wouldn't trust them again. I had a technician come to my house for a wine refrigirator that was…read morenot cooling, very professional and I think he did a good job. But as for the help desk and the buisiness, I believe I was not taken care of. I was told a part needed order by the technician, and he would submit the request. I had to call and remind the help desk to request the part needed. A few days later I was told the company was no onger making parts for this fridge. So I asked can I get the part number and I will look on line and try and find it. I called twice and both times I was told the technician had the part number and she will get a hold of him. Hmmmm? so how did she reach to the manufacture for the damaged part? She never called me back again after the second call. POOR customer service.

I have a rental home in the East valley. The oven wasn't working for my tennant. Saved us both…read moretime! I used another Mr Appliance in Surprise and was happy with them as well.

We've had Mark out twice now. Once for fridge and once for washer. Both times he was thorough,…read morefast, timely and a great communicator with fair pricing. We would recommend without hesitation.

Called this guy told him my washing machine was having issues he asked me my machine model number…read moreon the phone. He showed up at the house didn't even do anything just said the control board was bad and it would be over $500 to fix. Said he sees these all the time doesn't even need to diagnose and has no way to do so. If that is true why the hell do you waste both of our times by coming out? Clearly to charge his $100 service fee. This dude is a scammer avoid at all costs if you value your time.

Wow! What a difference! Previously called a local repair company and had a very negative…read moreexperience. Our washer was clogged with fabric softener, and Steven carefully and thoroughly cleaned it . He left my house clean where he worked as well. His communication and punctuality were great also. I really am so glad to have found him. You will not regret having him repair your appliance! The charge was $152 to come and do the work to clean all the tubing and receptacles. Worth it!

Called Wright's repair about my dishwasher. The recording is very descriptive as to what to do if…read moreyou need service. I took picks of the info that was needed & txt it over to Wright's Appliance Repair. Within an hour or less I received a return text back from Steven who was professional, polite & honest. He actually solved my problem through texting & saved me a service charge. If I have any appliance problems in the future I will definitely give Wright's Appliance Repair a call. I appreciated their honesty. Thank You!!!

Responded quickly. Justin was very professional and…read morehelpful. Repairs were going to be costly. Gave repair quote and then counseled us with insights and wisdom. Recommended.

I am wondering if this business is still open. I used it in the past and Justin was good and…read moreresponsive. However, I have called him twice over the past week and didn't get a call back or any acknowledgment. This isn't the response I was accustom to in the past, and it doesn't appear to have any reviews in the past year at least, so I wonder if the business is still active

Once again, E&J delivers! Called on Sunday. They called me back Monday. Arrived on Tuesday. About…read morean hour or so later my dryer was quiet and working again. Nick was nice, informative, and clean. He left the dryer cleaner than when he got here! I appreciated that all of the dust inside of the dryer drum/space (whatever it's called inside the machine) was vacuumed before the repair was made. These folks are honest, efficient, and hardworking.

These guys showed up early and did a great job. They were upfront and honest about my options.read more