Starting with the purchase of my new Electrolux washer & dryer-very personable sales person. They were able to deliver the set in two days. Michael the installer was a gem. Very happy camper. read more

Purchased washer and dryer from Spencer's on Power and received exceptional customer service starting in store right down to delivery. Ran into a problem with the dryer and they brought out a new one immediately. I will definitely make this our go to store for appliances. Laraine read more

The entire process was Plesant. Jim Beck listened to our questions and showed us the units that were relevant. There were a number of units to choose from. The price was appropriate for our needs. The delivery team was very professional and efficient. Showed us how the controls worked and cleaned up after the delivery. Thank you read more

We wanted a new oven/range so we did the research to figure out what brand & model we wanted. Of course it was cheapest here. We went in last Saturday to order it. Crystal helped us since our salesperson has moved to another store. Just like before, all of the staff are welcoming, friendly & helpful. They could have had the range delivered on Monday, but we opted for a delivery today (the following) Saturday. We received our text message for our delivery timeframe window. Then we received another text when the delivery persons were 15 minutes away. The two delivery guys were friendly, professional & provide a high level overview of the range. They had it installed & our other one gone in no time. We have already used the oven part & love it! Any further TV, appliances or bed we need in the future will definitely come from here. Yes, they even sell beds! read more

I called to have a cord swapped out on my speed queen dryer. We recently moved our set and needed to switch from a three to a four prong. Jim was kind, helpful, and prompt, putting me on the schedule for the following day! Very reasonably priced, only $56 for the kit and install. On the day of the appointment, I was messaged with a two hour window. I also got 15 minute heads up before the installer arrived. Vance was friendly, professional, efficient. He replaced my cord quickly and was able to answer my questions. Thanks, Spencer's! read more

True professionalism by out outr tech Evan. Nice and presentable. Explained everything and helped us out for sure. Recommend!! read more

Long before stepping in the door I had done all the research on the washer dryer models I wanted. They are an official retailer for Speed Queen, and had what I wanted in stock. They were priced as expected, and delivery occurred on schedule. For a few extra few bucks they even hauled away the old washer and dryer. read more

Great experience with you guys. I love the staff, machines and delivery/setup. The bangs were different but looked nice. I think giving us 2 red solo cups was the icing on the cake read more

Purchased a GE Profile range from Spencer's in Gilbert, great customer service from the sales person in the store to the delivery and installation. The range compliments the GE Profile refrigerator I purchased last year. read more

From the start Keith was a great help. He gave me product information, great choices then he was able to find me something affordable too! Did everything over the phone after our initial meeting. Delivery with Gary was excellent too. Careful and thorough and made sure everything ran before he left. Looking forward to our next purchase. read more

Spencer's TV & Appliance - The delivery was so smooth! - Appliances Near Me - Gilbert, Arizona

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I buy all appliances and bedding at Spencer's. From individual purchase from a well informed sales person down to great delivery and installation . Nobody can beat price or service. read more

I always get my appliances and even my king size bed. Great customer service and good quality recommendations from Kent. Delivery always goes according to schedule with great communication. read more

Friendly, low pressure salesman, Brent at the Gilbert location. Very knowledgeable. Next day delivery and setup made this whole appliance shopping and purchasing very comfortable and smooth. I will shop there again for my home appliance needs. read more

Spencer's TV & Appliance - GE side by side refrigerator, a nice value, within my budget, and just what I was looking for for my home. - Appliances Near Me - Gilbert, Arizona

I really appreciate Brent's patience with me as I made my decisions and changed my mind. The delivery team got here got and got my TV set up and washer and dryer picked up quickly. Everyone was extremely nice and patient and fast. Thank you!!! I can now see what I am watching!!! read more

Fantastic experience from showroom to installation. We were overwhelmed with our remodel and the entire Spencer's team made it easy. The sales people were great, explained all of our options and helped us choose our new appliances. They gave us a great deal, working with our contractor on pricing discounts. The install team was amazing and super professional. Highly recommended! read more

we needed a new dryer, like yesterday...after going to a couple other stores and not finding anything we liked, we went to Spencer's. it happened to be Mother's Day. just as we drove up the salesmen were locking the door. Brent (at the Gilbert location) asked what we were looking for. we told him a dryer and let us come in to look. we found one that was suitable and bought it. we were only in there less than 15 minutes. probably his fastest sale he's ever made. delivery was also awesome (Vance and his helper) they were able to deliver the next day. the only drawback was there was a couple small dents on the very bottom front. since it is back in the laundry room I was ok with it as long as I was compensated for keeping it...which I was. overall our experience with them very good. we'll be back for other appliances when needed. Thank you again Brent for opening the store back up for us! read more

We bought our washer and dryer from the Spencer's store in Gilbert. Larry Flake was the sales person and it was great working with him Diego is a skilled delivery and install technician. He is a blessing and a wonderful ambassador for your company. We are repeat customers and consider this business a great place to shop. DW/SW read more

I want to be clear: I don't normally write negative reviews. If you look at my profile, you'll see I almost exclusively leave positive ones. Unfortunately, my recent experience with Spencer's Appliance was so poor that I feel obligated to warn others. I've been a customer for years and have purchased well over a dozen appliances from Spencer's in the past with good experiences. That history is the only reason this situation is so frustrating. In the summer of 2025, I called and ordered a Frigidaire 15 cu. ft. chest freezer. I was explicit about the brand. I never received an invoice, email confirmation, or receipt at the time of purchase. The freezer was delivered while I was out of town, and a family member accepted it. When I returned home about a week later, I immediately noticed it was not a Frigidaire, but a Woods chest freezer--something I never ordered or agreed to. When I called to address this, the response was defensive. I was told they don't carry Frigidaire (despite it being listed on their website) and that this was essentially my mistake. To make matters worse, the freezer was also missing the casters/wheels. Multiple employees confidently told me that chest freezers don't come with wheels and that they'd "never seen one with wheels." After additional research, they admitted the wheels do exist and had been ordered. That was supposed to take 6-8 weeks. It is now January 2026--over six months later--and I still do not have the wheels. I have: * Called multiple times * Emailed multiple employees * Requested manager callbacks that never came * Been repeatedly told conflicting information Only after pushing did I finally receive a receipt--months later--which conveniently lists a Woods freezer, not the Frigidaire I ordered. At this point, it feels like a bait-and-switch, followed by months of deflection, misinformation, and refusal to escalate the issue to management. For a company I trusted and supported for years, this was an incredibly disappointing experience. read more

Best experience! Made appliance buying and installation super simple. 10/10 recommend! read more

Spencer's TV & Appliance - New refrigerator! - Appliances Near Me - Gilbert, Arizona

Just bought all new appliances for our new build and they showed earlier than scheduled which worked out perfectly. Truck showed up and they went right to work, had all my kitchen and laundry appliances, unloaded and installed in less than an hour. No damage or scratches at all. Very professional and excellent service....thanks again Spencer's, and as Arnie would say "I'll be back,"! read more

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Well I got this letter in the mail today from Spencer that says I was invited to a Special Customer Sale event. After I got some of the worst service from them and couldn't care less about customers service. Seriously I thought it was a letter from them about all the issues we had with their installations of the $4500+ dollars we spent there. No it was to come and spend more money with a company that doesn't have any integrity at all. I still haven't received a letter or a call back from them. I would hope that they would reach out to us. Now I have to worry about all the extended warranty I had to pay for on each new units. I would be aware you deal with at the Gilbert location. They don't seem to care about the customers that already have purchased a lot of new appliances. It is frustrating to have them do something like this with a long time customer from the 1970s. read more

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We recently had a dishwasher installed by Spencer's TV & Appliance. During the installation, the technician shut off our main water valve outside the home. Immediately after, the valve would not turn back on, leaving us without water. We contacted Spencer's and were told this was not their responsibility and were referred to a plumber. We had to pay $500 to have the valve replaced in order to restore water service. The water system was functioning prior to the installation visit, and the issue occurred directly after their technician operated the shutoff. Despite this, Spencer's did not offer any reimbursement, credit, or goodwill resolution. Installation itself may be straightforward, but if something goes wrong during the process, do not expect support or accountability. read more

Fantastic service on both ends. The sales team was excellent I would go see Keith for every appliance purchase going forward. Mark on the installation side was excellent, timely and efficient. His whole team treated our home and my family with respect and great care!! read more

I purchased a new LG washer/dryer set. The full price was very fair and the whole process from purchase to delivery exceeded expectations. The delivery team was friendly, professional and neat. Thank you. read more

Spencer's TV & Appliance - Appliances Near Me - Gilbert, Arizona

Great experience from purchase through delivery and setup. I feel like a valued customer every time.

Brent Grimes was a great salesman and very helpful 0ur delivery man Jesus, was great and very helpful and knowledgeable and polite read more

Spencer's had the best prices on the kitchen appliances we were looking for. Mark and the delivery team did a great job on the install.

The service representative Doug was awesome. He knew just what was needed and able to complete the install quickly and efficiently. We are doing a major renovation in our kitchen and I love the Kitchenaide dual-fuel range we purchased. I'm excited to put it to good use. read more

Hector was our technician/delivery driver and he was amazing! The whole process was great, having to go through our homeowner (we rent) but they made the whole process seamless. Our new fridge is beautiful and I am so happy with how easy it was to work with the staff at Spencer's. 10/10 recommend! read more

Spencer's is so pleasant to deal with. They are very helpful. customer service is excellent.

My wife and I went to Spencer's to research kitchen and washer/dryer packages. We were greeted by Larry Flake. He was very polite and professional. He did an outstanding job of educating us on options. Because of his excellent guidance we purchased from Spencer's. read more

Service selection value. I have bought alot of appliances at Spencer's. They always have the best deals. They never disappoint. They are my go to. From the purchase to delivery they are friendly and knowledgeable. read more

Spencer's TV & Appliance - Appliances Near Me - Gilbert, Arizona

Brooks who helped me was knowledgeable and gave recommendations for my choice of washer and dryer. Value was good, had shopped at Home Depot, Lowe's and Costco. Delivered within a couple of days and Felix did a great job on delivery read more

Spencer never disappoint installed a new fridge for me and he did it quickly and efficiently. I highly recommend their appliances and their installers. read more

Bought my new Bosch dishwasher, delivered and installed the next day, very satisfied customer, thank you.

Fabulous delivery team this morning. Tyler is great to work with when answering specific questions. He gets back to me to help with the best value possible and the product delivered is perfect for what is needed. Thank you!! read more

Crystal was our sales person. She did an excellent job of explaining the dimensions of the product we were buying. She was able to answer all of our questions. The service people who installed our microwave/ stove combination also did an excellent job. We were pleased with everything.. service and value. read more

Had the best experience working with Justin Burke! Needed a new dishwasher ASAP and he went above and beyond to find me the perfect one, at a great price and delivered the NEXT day!! Super happy customer!! read more

Our salesperson was very low key, good listener & gave us a great deal on our new refrigerator! We recommend David Betts & the team at Spencer's to anyone looking for extraordinary service. Also, George & Eric set up our new appliance in a timely way without removing our front door. It was a friendly and reassuring experience for our family!! read more

In January our dishwasher gave up after 15 years! We immediately went back to Spencer's, where we originally ordered all our appliances when we bought our house in 2009. And, when we remodeled our kitchen in 2019. We were immediately greeted by a salesman, found exactly what we wanted, he wrote the order, got us a delivery date, and it seriously took 20 minutes!! We HIGHLY recommend Spencer's for all your appliance needs. read more