C & T Appliance Repair did a Fantastic job repairing our Whirlpool Gold refrigerator/freezer. The technician, Colin, came out on a Sunday night and put our minds at ease. He arrived within 2 hours of when my wife and I first reached out to him on Yelp!!! A couple days later, after the needed parts arrived, Colin came out and finished the job promptly. (Our fridge/freezer was able to continue working between the two days while parts were ordered). The price quoted and charged for the work was very reasonable too!! I highly recommend C & T for appliance repair, and I'll be calling Colin for all my future appliance needs, including our washer/dryer, dishwasher, stove, etc.!!! read more

Colin came and looked at my Refrigerator and indicated to me that I needed a new fan motor and a new icemaker. I paid him over $600 for both parts and he never returned to do the repairs. And he never refunded my money no matter how many times I reached out to him. This company is a scam and should never be used by anyone. They also had the nerve to use a Bible verse on their business card and he spoke about his religion while he was here. It doesn't matter what you believe in. I just believe you need to be honest with people. read more

Scam. Collected a large down payment and never returned to do the work. Multiple other reviews say the same thing. The best part was they had the gall to leave their card with a Bible verse on it. read more

I am excited to leave a review for C&T Appliance repair because they were so easy and excellent to work with! I found myself looking through Yelp and Google reviews trying to find someone to come out and repair my dryer that has been making noises so loud you could hear it outside of the house. I reached out to a handful of them but C&T was the quickest to respond, and came out same day to get it repaired. After diagnosing the issue Colin ran to get a part and came right back the same evening. The price felt extremely fair, and the entire experience was the best you could ask for in a time where it seems like everywhere I go has terrible customer service. If you are like I was and are browsing the internet to find a solid appliance repair company that will give you a fair shake on the price then stop looking, you've found them! read more

C&T Appliance Repair - Business Info - Appliances & Repair Near Me

My Kenmore deep freezer stop getting cold. Reached out to C&T Appliance Repair and they were able to come out the same date. CT was amazing! He explained everything along the way and even gave us some pointers for the future. Not only was he able to fix it but the price was very reasonable. I would highly recommned his company. read more

These are the facts: Tucker from C&T Appliance Repair came to our home on Jan 18, 2024, and we paid $390.00 for a refrigerator replacement part, which he installed on Feb 21, 2024, only to conclude the part was not the resolution needed. So he took the new part back with him and said he would get our $390 refund ASAP. I have asked over a dozen times for the refund that C&T Appliance Repair owes us. On June 4, 2024, in Tucker's last message to me, he texted me, saying, "I will get that resolved by Friday." As of today, it has been 223 days since that first visit from Tucker, and we still have no refund. read more

More than two years ago we paid Colin almost $600, in advance to order the part he said we needed for our refrigerator. The part finally arrived about 6 months later. He installed it plugged it in and said it will be cold the next day. It never got under 75 degrees. Colin came back out, removed the part he installed and promised he would refund our money. Multiple texts to him have gone unanswered. I cannot even file a small court claim because C & T Appliance does not exist according to the State of Texas. He PROMISED we would get our full refund and since he never has come through with it, I can only surmise that he has lied to us. My wife and I are both 78 years old and this is a substantial sum to lose. We still have the same frig getting dust in our garage. Be aware of idle promises. Shame on you Colin......Dann M read more

Colin showed up timely (same day) for our initial call. After than it all went down hill. Very poor communication, not on time or didn't show but texted hours later (or the next day) as well as delayed in our full repair by weeks. Being without an appliance is a big deal---ours was our washer so over the course of 4 weeks went to the laundry mat. After the washer was "repaired" we had a loud noise coming from the washer. My husband messaged Colin but nothing . Now the washer is throwing error codes and we will have to pay for another person to come out. His fees were odd as he found more things wrong (& he did show us) he never adjusted his fee but said what he diagnosed to begin with was his final price even if he found other issues after. Evidently he is reimbursed from the manufacturer (??) so you can imagine how many things he found wrong-- which could have been true--or not ‍ Sadly his google review show 3.3 unlike Yelp showing much better @ 4.5 when I wrote this. Don't use him unless you like to gamble. read more

Update to my post from Nov2022. We're now in 2023 now and my parents' fridge is still not repaired, and no word from C&T about the status of the part that has been on back-order for months now. I may as well buy them a new fridge. It would have been good to at least get a courtesy call with an update every so often to let us know they have not forgotten about us. Or at least to tell us they cannot get the part, or something. It is disheartening since I have seen several posts from this year of people getting their appliances repaired so satisfyingly. read more

They came out quickly. The tech was friendly and informative! We will use them again if we have any other needs.

Friendly, fast, good communication! They were quick to reply and to come help me out and great price for great service! read more

They were very prompt to respond to my service inquiry and came out the next day to look at my oven. Colin was nice but did not seem very knowledgeable about appliances. He did not know where the manufacturer code was on my stove and proceeded to tell me other things that were wrong with my stove and then talked about my dishwasher which I'm not having problems with. He told me I should just buy a new stove and thankfully he didn't charge me the $75 service fee bc he said he wouldn't even be able to find parts for my oven. Thankfully a neighbor recommended another repairman who came out the next day and fixed the problem within 30 mins for $250 verses $1000 plus for a new oven. Beware, this guy is not trustworthy. read more

We have had our Samsung Fridge for at least 10 years. The Ice maker went out and the fridge stopped getting cold. I went straight to Yelp to find a reputable repair company and Yelp never disappoints and neither did C&T Appliance repair. Keith answered my inquiry within minutes and was able to accurately diagnose the issue with a few texts. He was the only one that actually asked me questions about my issue. Other companies asked zero questions and just blindly quoted. Keith came out the next and fixed everything. Cost was extremely reasonable. Very happy with service. read more

I have been waiting on this company to fix my ice-maker for over a month. This isn't a joke. They say they have the part but nobody shows up to fix it. Many texts and still nothing is done. This is the Worst Company! GailP read more

I'm changing my review. The guy came out and told me my dishwasher was junk and i should buy a Bosch. I explained it was only a year old , just paid off yet he continued to push over and over and over. Then he walked into my laundry room ( didn't ask him to )and told me my Whirlpool washer/dryer were prone to burning down the house. My Lg fridge is apparently crap too because his mothers stopped working, again, I didn't ask. Very uncomfortable conversation now. . So he finally looked at the bottom of the dishwasher , saw water in the overflow sensor and again insisted it was a leaky motor. Actually turned out it was NOT the motor, it was perfectly fine, and it was just a one time leak at the rubber seal on door (that's what I told him) that has not reoccurred . But I waited over a month for him to show up with the alleged faulty motor replacement, he never did and then just ghosted me. So the sensor on the bottom was now dry, so we turned it back on, been working perfectly ever since. I guess he kept the brand new motor for himself that LG said they did send him. smh. Find someone else! read more

I cannot say enough about C&T Appliance Repair! Our dryer stopped working yesterday mid laundry day... ugh. After reaching out to a few repair companies, hubby and I landed on C&T due to their quick response, friendly service, and thorough explanation of services. Colin called when he was 10 minutes out and arrived within the quoted window. He diagnosed the issue within 30 minutes, provided education on the issue and what caused it, and performed the repair. He explained that we might have a duct issue and provided a referral. Colin also looked at all of our other appliances and provided us with additional education on what to look for in advance to avoid a service call. The repair was reasonable and the service was above and beyond. Don't hesitate to contact this company. read more

First of all, I requested services last minute for Sunday.They arrived on Sunday and on time. I needed the 3 prong male wire cord, switched to the female 4 prong wire cord for my GE DRYER and to my surprise I received a response in under 15 minutes from C &T Appliance. Mr.Colin Tucker was my trained technician and oh boy did he deliver! I would also like to add, they kept me updated throughout the time of his arrival and even followed up with me afterwards to make certain the dryer was working to my satisfaction, indeed it is. I really appreciated that. I immediately felt trust and awesome rapport with C & T Appliances. That is most important to me, I'm older now and disabled, it's so hard to find a professional business, that backs up with what they promise. Mr Colin repaired my dryer in little to no time. I really enjoyed chatting with him about my grandkids and his grandkids. He also lowered the price for me as soon as he arrived and diagnosed the job. Mr.Colin T is a very kind and God fearing gentleman. I know in my heart that I can trust him with all my future task. I will call on C & T Appliance again and again. Thank you for being professional, kind and trustworthy. Thank you so much Mr.Colin.T Be Blessed!!! read more

C&T Appliance Repair - GE ELECTRIC DRYER. - Appliances & Repair Near Me

He listened and found the problem right away Reasonable charge after wirking so late- gave me service at time i needed. I felt he was very trustworthy read more

Called them out to advise on repair or replace of dishwasher. He advised us to replace and recommended the Bosch. Did not recommend the installation that came free with BestBuy and quoted $150 for install. We purchased and had the Bosch delivered and scheduled him to come out and install. Evening time day of appointment had not heard from him so I reached out and he pushed for the next day. Did the same thing day two. Schedule him out on Friday and asked him to contact my husband because I would not be home. He texted my husband one time and left a VM @ 9. Did not make an attempt to call or can't act me when he did not receive a response. Evening came and I reached out to reschedule him for Saturday morning. I expressed my displeasure because I'd be out of town. Came home from business trip to find the $1000+ dishwasher installed, but scratched to hell. Brand new scratched up during install. Absolutely disappointing. Didn't even have the courtesy to say hey I accidentally scratched your appliance. Just left it like that for me to find upon return home. read more

C&T Appliance Repair - Brand new Bosch dishwasher scratched during install by Collin - Appliances & Repair Near Me

They came, saw, and fixed it right the first time. Explained the situation clearly and the price was fair. Will definitely use them again on other appliances as needed. read more

Its sad when a company scams good people. My parents call C&T appliance to fix their refrigerator in early March 2023. He stated he couldn't complete the work at that time because he needed to order parts... fine, but that should be maximum of 1 or 2 weeks. Regrettably, they agreed to pay him prior to work being completed. Fast forward to July 25th, the work is still not done. He has yet to come back to their home, he always has an excuse as to why he can't make it or even not showing when dates are set. Because my parents are elders, I took this over on their behalf. I called him. He gave me a story in which he had put in a refund, but goes on to say its "pending". I explained that if its pending for 20 days, its not processed. He continued to argue with me for 15 minutes on how basic business accounting works. Miraculously when I gave him a deadline of the end of the month to have the refund or I would simply have an attorney take over, a picture of the refund being requested today was sent via text. So he lied. He likely never ordered the parts or intended to do the work. He scammed my parents. He lied when he told them on July 6th that he processed a refund. He lied again when he told me (on July 25th) that the refund was processed 19 days ago. Buyer beware. read more

My original request was for a repair on my dishwasher. After Colin Tucker told me quantities of stories, one of which was that my dishwasher had been hit by lightening. and the wiring was installed by an amateur, Colin sold me $2.000 worth of top-of-the-line appliances which needed to be paid for up front. He stalled deliver until he was running out of phony excuses. My appliances were never delivered. The general public may not recognize what happened in this instance. However, this is an old fashion scam. Fraud has been committed. I encourage others dupped by these scam artist to file a criminal complaint with the local police department. read more

I used C&T Appliance Repair when our dryer began to show codes on the screen. Colin responded quickly and was able to come out the same day. The service call fee was reasonable and went toward the repair. He was upfront about the work that needed to be done as well as the cost involved. He communicated with us throughout the process so we always knew the status of the repair. Colin is friendly and professional and was a pleasure to have in our home. He did an excellent job and gave us great advice to keep our dryer running for some time to come. The cost for the parts and labor was extremely reasonable and we felt confident we got a great deal. C&T will be the first call we make when we need any work on our appliances as well as being who we recommend to friends and family when they are in need of honest, trustworthy, quality work done. read more

Very disappointed that they said they would come between 1:00 and 4:00 and I get a phone call about 4:40 and he's on his way but with traffic and where he was would be more like 5:30 to 6:00. Not happy with wasting my day on them supposedly coming between 1:00 and 4:00. read more

I reached out to C&T because my fridge stopped making ice and dispensing water. They were quick to come out and let me know what was wrong with it. We ordered the parts and was given about a week turnaround time. More than a week passed and I didn't hear back so I reached out and was advised that there was a delay on a back ordered part. I never heard back from C&T again and was given different excuses each time and never got my fridge repaired. Now they are denying a refund even thought services were never completed and was advised that they would proceed with a refund. read more

Came and replaced my ice maker and fix a leak. It is worse than it was before the replacement. Have called and text and have yet to have any response that's been two months ago. Had to have another company come and fix there mess. They claim to be a Christian company but was not treated very Christian. That was the reason I went with them. Wish there were honest people in this world. read more

We were very pleased & completely satisfied with the service we received from C&T Appliance Repair, from the time I reached out via yelp, to the phone call I received to schedule an appointment, to the timely repair. This company has earned my trust through their customer service. Timely, efficient, and courteous. Super friendly, knowledgeable, and took time to explain the problem. We now know who to call (without hesitation), the next time we have an appliance in need of a repair. Thank you C&T Appliance. read more

C&T Appliance Repair - diagnosing the problem. Faulty heating element. - Appliances & Repair Near Me

I have paid for $2500 in parts for three appliances and never got anything. If I could give Zero stars I would. read more

In July, I called C & T Appliance repair. Colin Tucker came to the house and looked at my refrigerator and stove and collected $805 from me to order parts for repair. He said it would take 2-4 days. I tried calling him after that time and his phone was disconnected and wouldn't answer. After about 3 weeks I disputed the charges on my credit card. Then we found his business card with another phone number and I was able to reach him. He said he had our phone number wrong and couldn't contact us. I released the dispute on the credit card. We made an appointment and he didn't show up. Made a second appointment and he didn't show up. I called another repair shop and they fixed my appliances. I requested a refund from Colin and as of today have not received it. Filed a report with BBB. C & T doesn't reply to them either. read more

Ordering a part through C and T Appliance means you're donating to charity without a tax write-off. You will never see your money again. I am out $352.73 as is a friend of mine to whom I had foolishly recommended these people before I wised up. My friend is out over $400. Promises to come and promises to refund the money are only that --- promises - never to be honored. Don't fall for the "Christian Family Our Story" line; it's bogus. Check out reviews on Yelp and other places, and you will find this seems to be their pattern. Too bad I did not read the reviews before calling these people. read more

Not very responsive and late. They said they will be back with parts next day and did not come until next week after we called to ask about the repair. They even tried to scare us into hiring them for a stove top burner repair we did not need, even after I told them I just had it repaired a few months ago, they insisted the burners were a fire hazard.. We got second opinion and the other repairman told us our burners just needed a simple wipe and it was working fine after he wipe to burner top. I do not recommend using these guys next time. read more

Always a pleasure dealing with Colin. He very knowledgeable and professional. We appreciate him!

We had a fridge go out on us over the weekend. I called out to C&T on a Sunday morning and was lucky enough to get Colin, the technician, out that afternoon. Colin was professional, thorough and very knowledgeable. He quickly diagnosed the problem, got a part in order and was back to complete the work just a few days later. Appliances going down is the worst, but C&T was great to work with and very reasonable. Super happy with them! read more

Colin came out on June 26th and diagnosed an issue with our refrigerator. He first told us the part could be to him two days later. Asked him on July 1st if the part was in and he then said July 3rd. Asked on July 3rd if the part was in and didn't get a response until July 10th. Was told be would be at our house the following day between 3-6pm but he never showed. When I texted on July 12th, I got a message that my number had been blocked. Don't seek service with this company. They are unreliable and poor at communicating with you. read more

BEWARE! Don't be fooled by their website reflecting Christian-speak. Colin Tucker stole my money. I paid him for refrigerator parts which he then later said were on backorder. It's been months when I finally got him to answer my multiple attempts to contact him, and we agreed on a day for him to install the parts he supposedly purchased with my money. He was a no show. No surprise. He has never repaired, nor provided me the parts, nor reimbursed me, despite my multiple attempts of contacting him. I previously had him come repair other appliances, and there were no issues. He was quick to respond when I called and with a friendly demeanor. I now see the pattern based on my and others' experiences. He doesn't do this to everyone, obviously so he stays in business. He picks and chooses who he's going to steal from....while coming up with excuses before he just goes radio-silent. Check out the reviews on FB, BBB, etc., to see that he has been doing this to others. Don't fall for the ones he says he reimbursed via apps. That's also part of his scam. He reverses it and folks don't figure it out until later when they don't receive the "reimbursement" he says he made. I would give zero stars but that's not an app option. read more

The most responsive company I have ever worked with. They jumped on the phone late on a Friday night to help troubleshoot, and made themselves available first thing Saturday morning. They helped us fix the problem 12+ hours before any other companies even replied! Will work with again! read more

Colin was awesome. Super responsive. Highly recommend as he did a great job with my oven install. read more

C&T Appliance Repair - New oven - Appliances & Repair Near Me

Had a great start with them and then left several messages about completing the job and no one responded. Total scam. Person who attempted to repair either changed his number or blocked mine. Called and left a message at business and no one returned call. read more

Our LG refrigerator stopped cooling and freezing. When I was searching for a repair person I used Yelp. Putting out inquiries for repair in Rio Vista Tx I had two responses. I used another company for the repair only because they responded first. C&T sent me a message that the compressor might be under warranty. When I checked with LG it was indeed under warranty. I am very impressed with C&T for suggesting that and saving me $481. To me that was going the extra mile to be an outstanding company. read more

Colin replied to my request quickly and was able to get me on the schedule the next day. After reading my request, he called me to talk through it and get more info to see if I would need a new dishwasher, saving me an extra house call. And then on the day of installation, he communicated very well so I knew when to expect him, and was very thorough and friendly. I will definitely go back to them for my appliance needs! read more