Such a great paint store! The guys who work here are absolute pros. They know so much about paint…read moreand color and spent so much time helping me over the course of several recent visits to the store. They were patient with my inability to make a decision and quick to offer assistance. So professional and lovely. Would never buy paint anywhere else.

My wife was very pleased with the team's patience and ability to deal with her many musings and…read morerequests. Thank you!

They carry some paint brands and specialty paint that you won't find at big box stores, similarly…read morewith some other items, which makes it worthwhile to check them out the next time you're doing some painting or a DIY project. Associates are helpful, but not pushy. During busy hours, parking could be challenging.

I go there for my electrical needs because I know they will have it. When I walk in, I am greeted…read moreby one of the employees to help me. If he can't, he refers me to the owner. I would recommend this store.

These guys do a fine job of doing what they're supposed to. Becky the color consultant is helpful…read moreand has a good eye and memory of available colors to pull up matches and she was able to pull a "brown" color to go with my exterior paint that ended up matching better than I expected! The other guys that work there are your typical guys - service is adequate and a few of the criticisms that other reviewers left I can see a potential basis for. Meaning I get their point. They don't seem to be charmers by any means and if you're not assertive, I can visualize them getting lost in a conversation about a supermodel while a line backs up at the register (not that paint stores get many backups). Overall Benjamin Moore paint is excellent and my painters applied it beautifully to our house. People that walk by really like the colors and a recent unsolicited offer for my house based on the curb appeal (they didn't see the inside) is another testament to the look of a well done Benjamin Moore paint job. So I'd give Becky 4-5 stars for her eye and skill with the color palette - and the rest of the experience a 2.5

Well stocked, very knowledgeable and helpful staff. As your average DIYer I tend to ask a lot of…read morequestions, of which I am sure the staff has heard hundreds of time. Could I be more annoying? Sure, but all I get from this store is helpful information and reasonably priced products.

I purchased a gallon of custom paint. It was supposed to be made exactly as previously purchased…read more When I used it, it was very glossy. I took pictures and sent it to Uri (?sp). He told me to come in and buy a De Glosser. Why do I have to spend more money when the gallon wasn't made correctly? Now I can't use any of the paint.

The attitude of the staff was absolutely horrible in this store. I was berated by Pat for asking…read morefor a Pro Industrial paint for the exterior of my garage and when I couldn't answer "which one" (apparently he was asking me to advise which base he needed but couldn't clarify his question appropriately), he demanded that I walk around the counter and into the back room to pick out the right base for my paint. He didn't bother to ask my paint code or for my account information up front to look up previous purchases. Overall, he was demeaning and unhelpful and I would recommend going to ANY other Sherwin Williams location for your paint.

Felt compelled to leave this store a review. First stopped…read morein mid 2017 and told myself "NEVER AGAIN"! Employees there are incredibly SLOW (painfully slow) and have zero knowledge in the painting field. I reluctantly stopped in today as I'm working close by and I'm shocked that this place made any adjustments w staffing. Both times I stopped in w/ a custom color that I needed them to match and BOTH times I was there for 40mins +..... Mind you that I was the ONLY person there! Super slow staff, poorly trained and zero hustle.... The same can't be said for other locations. This is location specific only.

Excellent staff, products by far better than any other paint company I've shopped with. And if you…read morelook online first you can always find out when there's a sale!

Nice store. Wide collection of supplies. Knowledgeable staff and decent parking…read more My daughter goes to RISD and she's bought stuff here for school and various projects that she is working on. Good location. We need more stores like this around. Good monetary value too!

I absolutely love this place. They have mixed up all of the paint I have needed to redo my entire…read morecondominium. The staff is so helpful and if you are extra lucky, Ruby the golden retriever might be snoozing in the back.

On a recent Saturday I visited National Lumber in Newton to inquire about replacement TimberTech…read moredecking. I was politely directed to the rear of the store where two employees assisted me immediately, listening attentively to my need for two boards and my uncertainty about color and type. I had my contractor's invoice from 2020 which turned out to be for the pressure treated wood for the new deck built then. LP and Izzy together were able to go to my contractor's page, find the specs about the TimberTech used, and refresh my memory about the color. They gave me a sample board and a TimberTech Source Book, encouraging me to call the company about the strange bleached-out stain on my deck. They also quoted me the cost of two replacement boards for my handyman to purchase for the repair. Problem solved. LP and Izzy were friendly, personable and eager to be of help... and at the end of a long Saturday. So, please add this review to counter some of the really negative ones I read on this website.

Usually when I come here I get good service. Traci, is a wonderful National Lumber employee. She is…read morepatient knows her stuff and has a beautiful ring which she most certainly deserves from her grateful husband. As I walked in with the look of utter confusion she shepherded me in finding the right dimensions and handles for our drawers. Thank you Traci for your excellent assistance.