Always a great experience here. Great selection of fish (salt and freshwater) with a much better…read moreselection of freshwater compared to other stores in the area and same for inverts. Always manage to stop by when I'm in the area and never disappoints.

Most honest and trustworthy fish store in town. The only store with a warranty on saltwater fishread more

We are first-time customers of Queen City Corals and decided to purchase two Black Light Anemones…read moreon 02/03/2025. My order was shipped on 02/04/2025 (Order #89196) and delivered on 02/05/2025 at 10:20 AM. Given the many five-star reviews, I had high expectations. Their website claims a 99% Live Arrival Guarantee, that staff are trained to the highest standard of corals, and that each coral is securely triple-bagged and encapsulated in specific specimen containers to ensure live arrival. Unfortunately, these so-called commitments proved to be untrue. Upon opening my package, I was immediately hit with a foul odor coming from each bag. The anemones displayed clear signs of distress, including open mouths, faded coloration, shrunken and deflated tentacles, a lack of response to stimuli, and visible tears on their bodies. The only positive aspect of my order was the mystery frags--a Birdsnest and a Neon Green Acropora--but even those were underwhelming. I immediately contacted Queen City Corals' support team, but their response time was slow. When I called and spoke with the manager, I was assured that the anemones "just look pissed" but would recover after acclimation. Despite following the acclimation process exactly as instructed, the anemones began to deteriorate and melt in my tank. I attached images as evidence. To prevent further damage to my reef tank's water quality, I removed the anemones and reached out to Queen City Corals again, seeking guidance on how they would rectify the situation. After receiving no response, I followed up the next day. When I called, a representative assured me that the manager would return my call. Hours passed with no response. Frustrated by the lack of communication, I called again and was once more told the manager would "look into it." After much back and forth, they finally issued a refund for the Black Light Anemones but refused to refund the shipping cost--even though the corals were dead on arrival. While I understand that shipping costs are a shared loss, this situation clearly warranted a full refund for the entire order. Although a partial refund is better than nothing, the entire experience highlighted Queen City Corals' lack of communication, poor product quality, and false advertising. I strongly recommend looking elsewhere, such as Aqua SD or World Wide Corals, for better quality and service.

I had a great first experience at Queen City corals. The customer service was great and answered…read moreall of my questions. I bought a hammer coral in at the store a few days ago and it is doing great in my tank!

Good fish store in Gastonia. It's not as it was a few years ago since the original owner passed…read moreaway but still a solid choice for your aquarium needs over any box store. This has been an established part of the area for decades and has been a great resource for the fish keeping community.

I bought several fish and snails from them. They're awesome . They're the only place I shop for my…read moreaquarium needs.

I buy all my fish there. The fish are healthy, and the knowledge of the people that work there are…read moreexcellent plants are healthy as well

Service was very good, food was very tasty and drink selection was ample. Ordered low country boil…read more1/2 lbs medium seasoning and was perfect.

People were nice but they had several very sick and dying fish they did have the fish I was looking…read morefor, but definitely should quarantine

Great shop! Very nice variety. We were pleasantly surprised! Definitely worth going if you're in…read morethe area!

This store has aquarium supplies as well as saltwater and freshwater fish and plants. They offer…read moremany things you could not find at most other fish stores or general pet stores. They offer water tests and give helpful feedback about what you could do to achieve the appropriate water parameters suitable for your tank. They also have reverse osmosis water, which we have not found anywhere else! The owner is super nice and very knowledgeable and helpful. My boyfriend loves getting all of his aquarium supplies and new fish from this great quality store. Even though we don't live nearby, we make the drive because it is worth it!

Super helpful for this first time fish owner. Always willing to listen before giving advice.read more

I became acquainted with Hollywood Feed when I moved to Belmont, NC. They provide top quality…read morefoods and also DELIVER if at all possible! I LOVE that I ordered my dog's food online and it was at my front door in an hour and 15 mins!! Now THAT'S amazing service!! Tammy Cannon

This store has the best customer service I've ever experienced at a pet store. The staff is…read moreextremely knowledgeable and helpful. The amount of inventory is great! They have healthy options for ALL your pets a lot of name brand products on hand. You can bring in your dog for grooming. Come see for yourself.

Great organization, really care about animals. Adoption process easy and reasonable. Will always…read morecome to them and refer them for people looking to adopt pets.

these folks are salt of the earth, love animals and are great people…read more they have been helping rescue cats and dogs for years