The company is very good at putting up a new composite roof quickly which looks great from the street. However, that speed came with some trade-offs. We discovered multiple issues after the field team reported the work was complete. To their credit, the company's leadership ultimately stood by their work and had the major issues fixed. We chose to address some of the minor issues ourselves after reaching a point of diminishing returns. We are hopeful the new roof lasts. read more

They were great. We had some wind damage to our roof and flashing. They worked with us and got the job done in a very timely manner.

Another of couple of great, recent residential jobs by C2Operations - sliding door and window replacements and, also, full roof replacement, including repairs, boots' replacement, copper replacement. Their entire team is wonderful and professional. Final costs were right in line with estimates; crews arrive on time, perform excellent work, and leave job site neat. I recommend, wholeheartedly, this company! read more

We hired C2 to replace vinyl siding, as well as provide insulation and house wrap. We also had them replace all our gutters and downspouts and install gutter guarding. The estimate was thorough, pricing explained up front. What we appreciated was their contract - spelled everything out and was easy to understand. The project was quoted at 1 week. They had the job done in 1 week. Workers were respectful and did an amazing job. Kept our yard clean. After the work was completed, a second employee came to perform a final sweep of our property for nails, trash, etc. The work speaks for itself. Our 30+ year old, "buttercream" siding and gutters have been replaced and we couldn't thank the team at C2 enough. Terrific company to do business with and they provide exemplary results. read more

C2 Operations - Before - Roofing Near Me - Leesburg, Virginia

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Found C2 Operations here on Yelp, said a prayer and rolled the dice...the positive reviews were SPOT ON! This really *is* a reliable company! Their quotes were rock solid, time estimates were accurate, install was speedy, crew was courteous/conscientious. I am suuuuuper impressed, with zerrrrrrro complaints! read more

After a tree fell on our house we needed someone to replace our roof, siding on one side of the house, and gutters. C2 was among several companies that provided estimates on these items. We chose C2 for the siding and gutters - their prices were very competitive and we like to use local businesses whenever possible. They did an excellent job matching the siding and were flexible in scheduling the work around other contractors. They also recommended some adjustments to the gutter connections that not only look better, but do a much better job of managing the water. They were super easy to work with, communicated well, and completed everything as promised, efficiently and on time. Quality of work looks great and we confidently recommend them. read more

We've been working with C2 for years. They never tried to tell us we needed a full roof replacement, unlike those drive by roof companies who insist your roof is about to fall apart. C2 has always been honest, told us what was best for us and our house, not what made them the biggest profit. Always honest and straightforward, C2 did ultimately replace our roof, and they did it in a single day. Every team member was very friendly and professional and the price was beyond reasonable. Recommend 100% read more

C2 was awesome! They are profession, prompt, honest and competitively priced. They delivered on every promise and even when they hit a couple of small snags, they immediately took responsibility for it and corrected the issues in a timely manner. I would hire C2 again in a heart beat and will highly recommend them for any roofing job out there - hands down! read more

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They came to replace a fascia - it was a simple job, that was below their minimum fee. I needed the job done, so would have had to pay the minimum, but they came and checked on and fastened any loose shutters so that we got value out of their minimum fee, without me asking for it. This is the mark of a great service company that cares more about their customers satisfaction than squeezing pennies out of a job. I would highly recommend them for your roof or siding project. read more

We needed to have a gable vent replaced. Several contractors either declined the work because it was a "difficult" job, would only agree to do part of the job (e.g., install the vent but not paint it), or quoted an absurdly high price. Jason from C2 gave me an all-in quote that was thorough and fair. The crew arrived on time on the scheduled day, did the job well, and cleaned up afterwards. I highly recommend C2 Operations! read more

Cannot recommend C2 operations more. They clearly communicated with us for window replacement, efficiently and cleanly got the job done well before the expected timeline. read more

Professional and quick to respond. Good cleanup of old roof. Good follow-up. Highly recommend. read more

I am quite pleased with the roof work. They were quick to respond to the need, costs were on target and they completed in the timeframes they promised. read more

We needed a new roof and C2 was fast in getting back to us and scheduling. We used them for roof patches before and windows before and it was difficult to schedule. I'm happy that they've gotten better about that. They were also very flexible with us rescheduling. They finished replacing the roof in one day, and they sent someone a day after to check for anything that may have been left, which we appreciated. read more

Jason came out to do our initial assessment. I feel he was very honest and knowledgeable. He said our roof still had between 1-5 years left. They used Certainteed brand materials which at a higher quality product was still cheaper than the competitor's offer. The crew was hard workers and friendly. It ended up taking an extra 2 days to complete the project due to 1 weather day and then maybe another due to the complexity of the townhome roof. read more

We had a hailstorm take out our attic vent, leaving a gaping hole in the side of our house. It was hard to find anyone to help us with the repair, as it was too small of a job for some of the siding companies, but at the same time too high up and complicated for a handyman. C2 Operations responded quickly to help us and treated it with the utmost professionalism. The new attic vent cover looks absolutely perfect and integrates seamlessly with the house. In fact we admire how good it looks every time we look at it! We also appreciate how they took it seriously to weatherproof our home efficiently and effectively before more rain could get in. We would consider this company for a bigger project based on the superb customer service and quality work they demonstrated on this small project. read more

UPDATE: C2 operations reached out to me after my review to apologize for the issues I encountered and to explain the steps they have taken to address the types of issues I mentioned below in the future. I now give them 5 stars for customer service and end product, but still 1 1/2 stars for the original work performed. I have updated my overall review to 3 stars. Original: I called C2 operations and a few other companies to replace my gutters and install gutter guards in March of 2017. The estimator was polite and professional, their quote was one of the more reasonable ones from the estimates we received. There was good communication from C2 operations prior to the installation. During the estimate I noted how 2 downspouts from my upper roof discharged water onto my garage roof, and how my current gutters couldn't handle the influx of water coming down. I asked if instead we should have downspouts that fully connected the upper roof to the garage roof gutter, I was told it wasn't necessary. The crew arrived, and did the whole job during one afternoon. As part of the quote they were going to replace a bathroom fan exhaust vent cap, but the crew told me they were subcontractors and someone else from C2 operations would come by for the vent cap. After the crew left I noticed there was a lot of debris all around the house, including pieces of shingles, nails, and strips of metal. I spent a few hours collecting about 2 grocery bags worth of roofing debris from around my house. A few days later we had a big thunderstorm. Where the downspouts exited water onto my roof, there was a large amount of water coming off of my roof not being caught by the gutter, as I suspected would happen. After the thunderstorm, I went up on a ladder to look at the gutter area that was overwhelmed, and noticed there were torn, damaged shingles on the roof near the edge in that area. I looked at other areas of my roof up close on a ladder and continued to see torn shingles all around my house. This was not unacceptable. The installers damaged my roof while installing the gutters, and did not mention it to anyone. No one from C2 operations came out after they did the work to inspect it. I called C2 operations and showed them video of the water coming off of my roof, as well as pictures of the torn shingles. The estimator came back out, took a look, and told me all issues would be resolved. A few days later another person from C2 operations arrived. The worker was very professional and polite, and replaced shingles around the edge of my roof where they had been damaged by the other workers. He also installed downspouts from our upper roof to the garage roof at no cost. After the second round of repairs, I have been happy with the performance of my gutters and gutter guards. In the end, I am impressed with the gutters and gutter guards and the customer service C2 provided to resolve my issues. However, C2 operations needs to review the work performed to make sure it is done correctly and has not caused damage. If I hadn't gotten on a ladder to look at my roof, I'd likely have some serious water damage in my house. read more

From start to finish they were very professional. Always on time for every appointment and for installation. Great cleanup after the job also. Great price, great service, friendly, qualified experienced workers. I wanted to replace my old 12 pain Bow Window that was original to my house built in 1987. After talking to several different companies, I decided C2 Operations was the best company for me to go with. They understood what I needed, gave me a great price, professionally measured to get a perfect fit and installed it quickly and beautifully. I love my new bow window! I can now let the air in and help keep the bad sun rays out so things don't fade in my house. For the first time I've been able to put house plants inside of my front window. Before it was just too too hot. They get enough sunshine without getting too much. This window has help to add considerable value to my house. It looks beautiful inside and out. I hope to be able to use C2 Operations again in the future for other projects. I highly recommend them if you're considering doing any renovations on your home read more

I have used C2 Operations twice for different roof repairs and have been pleased. Chris, the owner, is the one that does the initial consultation. He is prompt and responsive as are the staff that works for him. The coordinator will schedule your repair and then follow up to make sure if I had any additional questions and I received photos of the repairs so you know work is completed. read more

new roof and gutters. came on time, set up, did great work. (i have done roofing in the past so i can say i know the work was great) they cleaned up after. in two days the entire old roof was gone, new roof was on and the mess was gone! then the new gutters came on and wow. my house looks new. also, the workers are very friendly and funny. good guys. made it fun to go out and see the progress as they causally walk along so high up. read more

C2 Operations - nice new roof! - Roofing Near Me - Leesburg, Virginia

C2 was wonderful to work with and we will definitely use them again. We called them when we had a leak in our roof, and Chris came out to give us an estimate. He was very honest with what we needed and helped us negotiate the process with our insurance company. We ended up getting a whole new roof and new gutters. Jason was the operations manager of our project and made sure every detail was taken care of and that we were totally satisfied with the work. He was very responsive and they answered all of our questions along the way. They were very careful with everything from the security cameras to the lights and made sure every detail was to our satisfaction. We will definitely use them again and can't say enough great things about this company and how they do business. Well worth it! read more

This is long but, a future customer may find this helpful. Overall: I am very happy with C2 and would highly recommend them to anyone. Their responsiveness is top notch and their prices cannot be beat in my opinion. I just think a little more attention to detail would be a recommendation for the teams they send out. Pros: In a panic from the windstorm in March, I phoned several different contractors from the NOVA area and C2 was definitely the most responsive and helpful. Danielle is an absolute doll and very helpful through the entire ordeal. They installed a tarp on my roof at a much cheaper rate than several other roofers in the area quoted and they did schedule me for an estimate within a reasonable time frame for roof replacement/repair. Within a month (insurance and HOA's make these processes long plus, C2 was slammed with calls), I had a team from C2 replacing my roof. The day they showed up, you can see from my photos that they placed tarps around the area to avoid debris damaging anything as they stripped my old roof off. They were very efficient in quickly removing the old roof and installing the new roof in less than 12 hours. The team did do the occasional walk around for shingles that blew off and landed on the neighbors decks and did look for nails by eye. When the team left, you can see from the after pictures that it was nice and clean without any shingle residue left behind. I requested through Jason regarding a nail sweep and he assured me that the following day, someone would come out to sweep for nails on my neighbors decks and my driveway again. Cons: The answering service they have while being so swamped could use a lesson in listening. There were several times I called and expressed a need to speak to Danielle, as I was an existing customer, and I would receive rude/scripted responses. Not always though, just once or twice but, it's not necessary. A few neighbors knocked on our door to compliment our roof and pointed out that our fascia was warped and not installed correctly post roof completion. This was disheartening as it's a lack of attention to detail. The fascia on our townhomes all look identical and this was clearly warped and unpleasant looking. I did call and email photos of the damage we saw and they DID promptly respond to fix it, which was fantastic. However, that took two visits. On the first visit, a tech was sent out who, as it appeared, hammered the fascia, which ended up leaving a mark on it and you could see it was hammered. That again, is a lack of attention to detail. More of a "quick fix" get it done they may not notice. This time my husband called to complain and Jason called me back and asked I send him pictures. He had two men come out a day later to end up replacing the fascia, as it was too badly damaged to just straighten out. I wish the team initially noticed this, as they also made an error with installing the from fold over piece for the fascia, leaving a gap, which I was informed wouldn't be able to be properly fixed as it would require lifting off part of the new roof. Which, the two men who came reached out to their supervisor and fixed with new fascia and had it done in no time. A side note: the teams should really use a magnet when nail sweeping. It's understandable that as rain storms come, nails might flow down a drain pipe that was lost in replacement but, we did end up cleaning up a fair amount of nails from our neighbors driveways and back decks. read more

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Our 22-year old "cheap grade" windows were long overdue for a replacement, and C2 was one of 3 places I called for an estimate. Chris himself did the estimate, and his price was lower than everyone else, by a lot. Normally, this would be a flag for me, but absolutely NOBODY puts a map of every job they've done on their website for potential clients to check out. They are clearly proud of their work, and with good reason. The crew that came out to replace 27 windows and 3 doors on a couple of the hottest days this summer were professional and got it done in 2 days. I couldn't be happier with the quality of the job they did and the attention to detail. I won't hesitate to use them for my next project, and neither should you. read more

C2 did a thorough roof inspection and gave us the best estimate. Would refer to others.

Don't trust their sales person, she will use the "make sure to read your fine print" sales tactic to lure you to get the deal.

It's that time of year again for all of these severe storms and I wanted to reiterate just how wonderful C2 Operations took care of my dad's roof. He had been battling a leak that he couldn't find and had another roofing company come out and look at it. They told him that it was going to be very expensive to fix. Let's just say it was going to be well over $10,000 and I am being very conservative with their quote. This is also a roofing company that has been in Loudoun County for a very long time that he trusted and "thought" was reputable. I told him to get a 2nd opinion with Randy at C2 and see what he could do for him. Randy was out within the next couple of days and found the problem. It cost nowhere NEAR what the other company had quoted him...just @ $1,000. He also had the work done in a timely manner before the next rainfall as well. I was utterly disgusted with the other company and wondered how many other people they screwed over with their overpriced quotes. I know how C2 Operations runs and their reputation is A+ in my book. Don't waste your time with other roofing companies and trust C2 Operations to find the problem and quote you honestly. You won't be sorry. Thank you Randy for taking care of my family! You guys are the BEST!!! read more

The C2 crew actually showed up a little early both times they worked on my home. They were very efficient, professional, and best of all cleaned up very well when the jobs were done. No need to shop around, I will definitely use C2 again for future work on our home. read more

The price was great and the whole process was efficient. There were multiple parts to the project and everything was completed on time with the exact products needed. read more

Needed to cap several windows and door combinations with vinyl. It was time critical to finish the job in order to get my house on the market. C2 was quick to respond with an estimate and moved me up on their schedule to complete on time. Great job all around. Highly recommend. read more

Very professional operation, in quote, scheduling, work crews, and follow-up. Their quote was about mid-range of 4 quotes I got for roof repair. Also have used them to install roof venting on an addition. read more

C2 was the third quote I received to replace my roof and repair some rotted trim. The sales person was excellent in terms of professionalism and care. The quote was the lowest of the three so I went with C2. Scheduling was fast and easy. On the day of the work a supervisor came by and left his card in case there were any issues. The crew was excellent and very aware. Always stopping when someone was going in or out of the house especially the kids when they got home from school. The crew did a great job of cleaning up AND the next day a supervisor came by with a magnet to sweep the yard again. He also went on the roof to check the work and answer all my questions. The siding work was completed by a different crew with the same level of care and quality. I am very happy with the work and would both use C2 again and refer them to friends. To top it off. My friends needed a new roof as well on their and at my suggestion used C2. I was present at their house for the work and it was done with the same level of care. read more

Found this company on Yelp and couldn't be happier. They removed the old satellite dishes from a rental property and repaired the shingles underneath. After such prompt service at my rental property they came and repaired a leak on my roof. They offer a roof inspection for a flat rate that covers replacing a certain number of shingles. Both of my properties fell into that category. I waited for a heavy rain before reviewing and I can say with confidence the leak (that another company was already on my roof for) has finally been repaired. Thanks! read more

I am very impressed with C2 Operations. Chris was quick to respond to my request for an estimate. He showed up on time. And was just a pleasure to deal with. The most pleasant surprise was when his recommendation was to fix my problem without doing a lot of unnecessary work...as in costly. From the time I said to do it, he had a written estimate emailed to me that same evening. The actual time frame to do the job was within a week. And most impressive of all was the communication from him all the way up to the day of the job. That was very much appreciated. The tech who did the job was professional and had great attention to detail. I was very impressed when he noticed a few issues on my roof and fixed them without asking me or adding to the cost. I will definitely be using them again. Thanks guys. read more

Chris was great to work with. He listens, he makes recommendations, and appears to do good work. I would recommend to any of my friends. read more

Follow-up to 3/4/18 review. Well, damage to the roof was such that the insurance company agreed to replace the whole thing. Although I got a competing bid from another roofing company, I accepted the bid from C2. The bid included a report containing pictures of the roof taken by a camera mounted in a drone. Now, how neat is that? Not only did the report contain measurements, etc., it was one of the items I submitted to get HOA approval for the project. In addition to coming within a very few dollars of the amount the insurance company was going to pay, the C2 bid provided for upgraded shingles and additional replacement attic vent fans. The C2 crew came out in early April and installed the new shingles. It looks great! I highly recommend C2 Operations. read more

Disappointed in the service that I got. Although C2 was not the lowest estimate for replacement of doors, I went with them based on reviews here, thinking that I was hiring a professional service that would do a total job for me. Give me a price for a complete job and get it done. That service would have been worth the couple of thousand dollars extra that I spent. My home alarm system was cut and several floor tiles torn up during the installation. Fine print in the contract excluded responsibility for those, so it was up to me to hire others to do the repairs. Fair enough. I'll pay for those repairs. I should have had my lawyer go over the contract. The doors were installed with incorrect hardware, despite assurances from the estimator that hardware would match. During a second visit to "micro measure", I was also assured that hardware would match. It didn't. Not even close. Upon requesting that the hardware be corrected, I was told that it was my responsibility to check model numbers and names on the order to be sure that correct hardware was ordered. (Not being a door hardware expert familiar with models and part numbers, I had no way of doing this.) After repeated emails and a phone call, C2 firmly refused to correct the hardware, saying that it was my responsibility. A less than $200 fix on a $12,000 order would have made for a happy customer. Now, I must hire another firm to install correct hardware. I expected C2 to deliver customer satisfaction, only to be told that it was my fault for trusting them and approving the part numbers on the order. If you want a contractor that delivers a total solution, look elsewhere. That said, other than the unexpected work required from me after installation and the failure to make good on incorrect hardware, the door installation was completed and the crew was professional and careful. Update: The dissatisfaction with the work done for my dad centers on one specific problem. After 2 specification measuring visits, where he was assured that hardware would match, he was presented with a contract to sign which had model numbers for hardware. Not being familiar with hardware part numbers and trusting C2s assurance, he did sign the order. As the reply clearly shows, C2 is most concerned with blaming the customer for their mistake in hardware part numbers. A simple exchange of hardware and installation of the correct hardware would have solved the issue. Instead, the C2 owner seemed fixated on blaming my dad. A fix, costing about 1 hour of C2 time, would have resolved the problem on a $12,000 job. My dad accepted the cut alarm system and damaged floor and had that fixed elsewhere as his expense. That was never an issue. Blame, instead of a fix, is not good customer service. Read the owner's reply. Is that any way to treat a customer? read more

I was under pressure from our HOA to get a small piece of siding that was torn off during a storm replaced. It was a small job so no contractors wanted to waste time on it. I contacted C2 and not only did they handle it quickly it was handled very professionally with outstanding results. I have doors I need replaced, I will be turning that over to C2 as well. read more

C2 is just the best! They've done our roof this year, our mom's roof two years ago in Ashburn Village and our friend's roof in Purcellville too! The managers and crew are super responsive and great to work with. We are so pleased with their work and highly recommend them! Smooth process, great prices ...hire them! read more

C2 was quick to respond and fix a problem we had with our window in the master bathroom (. The window was leaking when it rained and C2 was able to get all the way up there and remove the siding and see the problem(s) with the J channel on the window and found that Wash Homes didn't put a 'wrapper' on our house under the siding. There was just a little cardboard keeping the insulation between that and the drywall inside. That explains feeling like I could feel wind in the middle of the night going into the bathroom;) read more

A piece of siding and a gutter downspout blew off our house during a bad storm. Chris responded quickly. He gave us an estimate and had a crew out within the week. The crew was very professional and the work was completed perfectly. read more