Kitchen sales recently completed my kitchen remodel. Very happy overall with completed project…read more Steve the designer was very helpful from the start. Although the job was small relatively speaking Steve treated it like a major overall. Steve has a good eye for design. He made some minor changes in our layout that makes our kitchen more functional. Utilized all the space wonderfully. Glen the contractor was very meticulous. When my wife ask for some trim work to be corrected he did it with a smile. He worked at our house for 12 straight days to complete the job. Wish I had the money to keep him on retainer. Very good and has a very pleasant disposition. Unlike many in the field he goes by the mantra the customer is always right. Overall very good job from start to finish. Some minor issues along the way but was taken care of. Job drug out a little longer than expected. Would certainly use Kitchen Sales when I do my bathroom.

We went in to discuss cabinets in our house, and met the most friendly,super helpful person ever…read more They didn't have what we were looking for, but helped in directing us in the right direction. Amazing service.

Friendly when shopping appliances for a new home. Very quick to take your builder's check…read more Non-responsive when customer issues arise. We've been waiting 15-months for our Wolf Pro range and Thermadore French Door refrigerator kickplates, and to fix improperly installed Wolf stovetop grate pads. These are top-of-the-line appliances with substandard service after sale. Simple ask. Warranty process is a joke. Worse yet, ghosting is a regular occurrence with our assigned representatives...20 plus calls. Emptor caveat.

Ferguson HQ does not know what customer service is, or how to answer a telephone. no one in the…read morecentral office has answered any of multiple calls; this happened during our order phase, back order period, and now during our warranty repair need. Now the good news: My plumber gave me the name of his outside sales contact, Hunter. Hunter responded to my call within 10 minutes. He wasn't connected to our original order or shipment, But he helped educate me and offered to connect me to the person who could help on the replacement. He went above and beyond. Thank you

Had interactions with several people and everyone on the showroom floor was excellent. I was…read moreoverwhelmed with all the choices and didn't really know where to start and with some guidance and zero pressure left some direction, samples and feeling good about the visit. The only not so good interaction was with the cashier...I really felt like I was putting that guy out by being shopping there. It was disappointing. I traveled 1.5 hours ; not sure if I will purchase from here or not. Great selection for sure. Gave me a ton of ideas.

Katie went above and beyond to try and help with a difficult situation. She then offered me an…read moreoption I didn't know I could do and have a sample sent out. She spent a good half hour on the phone with me trying every option she could to help and I am truly appreciative of it. I would give her 5's

Standard Kitchen and Bath do excellent work...However if you have them do anything for you, you…read morebetter put a time limit on it or they will forget they have a project with you. LEGALLY, unless it is in their contract, they can take a simple one wall project like mine and turn it into a year long project leaving your household in a mess until it is complete so be careful and have a time limit! They had a tendency to forget about my project often. They didn't forget when it was time to get paid. If only they were that eager through-out the whole project.

Scott Fendley and Cathy Price reached out to me and resolved my issues. They were very professional…read moreand apologetic for what had occurred. I will use Standard Kitchen And Bath again. Everyone deserves a second chance.

We updated and expanded our kitchen better utilizing the breakfast area. Our primary goal was to…read moreadd more storage and pantry space, while making a few upgrades and updates to the existing area. We met with Ben Lee and he guided us through the entire process. Ben expertly designed what we were envisioning and he had some great ideas to improve our vision. The bottom line is, we got what we wanted and more. A big thank you to Ben and his Kitchen Sales team!!!

Currently working with Art on kitchen and bath rooms. He has been very helpful so far.read more

Poor business support, deliver materials not selected, frustrating excuses and damaged suppliesread more

From the owner: For after-hours emergency, will call and/or commercial water heater full service delivery, please…read morecall (800) 217-9480. Ferguson is the trusted plumbing supplier for the professional plumbing contractor who demands quality plumbing supplies, tools, repair parts and bathroom fixtures from today's top manufacturers. Whether you specialize in service calls or new construction plumbing, we specialize in getting you the wholesale plumbing supply products and solutions you need to stand up to every plumbing project. See how our knowledgeable associates, on-site trainings and full-service solutions give you the tools you need to better serve your customer.

They like to close registers BEFORE closing time!! Literally 30 min before closing and there were…read more7 people in line. YET... self checkout closed. 1 line open.

Visited the Kingston Pike location this afternoon and want to recognize an employee. Jenny looked…read moreup a item for my mower took me where it was on the sales floor. She also asked if I needed any other items I replied yes & took me to get a Home Depot bucket and glue traps. What a great employee you don't find many like her anymore that give true customer service. Thank you !!