3 years later and I still love this resort. Service is impeccable. Everything about our stay was…read moreperfect. The grounds are beautiful and they're always up keeping them. We loved our ocean front room, the adult pool with swim up bar, and getting massages at the spa! Definitely recommend and would return.

The One and Only: The guest service staff and everyone who…read moreworked there were absolutely amazing and the most caring professionals they make you feel like you were the only one at the hotel. The rooms are so well maintained and comfortable the architecture is classic Mexico softness Best of everything Go there- save up first I can't say enough great things You are assigned a guest manager who texts you and you text them for anything and always answers with YES Great food and drink well prepared and delicious Most elegant of all the hotels

Cabo Surf Shack located on the beach at the Cabo Surf hotel is a convenient and quiet spot. Surf…read moreinstructor Miguel is an exceptional teacher, surfer, and companion in the water. We took two lessons while staying in the area. We learned a lot, had fun, and respect his hard work. "Come on little waves!" Miguel, you are missed and we look forward to seeing you soon.

Great place to stay for good surf and amazing food. We loved our room and the serviceread more

We have been fortunate to stay at the Soleado Resort and Spa. It is beautiful right on the beach…read moreand a key location for water activities. They rent surf boards, paddle boards etc. at a very reasonable price. Israel took my husband out surfing and they had a great time. We also had lunch at the restaurant (fish and shrimp tacos) they were so delicious I got so excited to dig in I forgot to snap a picture to share. These things were all great but the property is so special! They only have about 30 units so no problems getting a spot around the infinity pool with an umbrella or the beach.

I wanted to love this place. Here is what to love.....Intimate building with only 30 units. All…read morefacing the sea with spectacular sunrises watching the surfers in the AM & whale watching (early season) in the early evening from our patio. We rented the only 6th floor unit available with a plunge pool, sunning areas, bar top table and grill upstairs. Loved that space and privacy! People here were very friendly, from the staff (when they were here, more on that later) to the residents (they throw a pretty good owners party here) to the other guests. We loved having a kitchen in our unit (as does every unit) and had different groups of folks come cook for us in the unit and then also had some great dining around Cabo as well. Beds were good, pillows were plentiful as were towels for bath and beach. Bathroom was good size and we had 4 of us in a place that could comfortably handle six guests (3 bedrooms and 2 baths). So what took my love down to just a like? The property is only 2.5 years old. It is looking a bit more tired than that, surprisingly. Things broken around the building, the bartender and cook (same guy) not showing up for breakfast on multiple days, no one at the front desk (they say someone is there from 9-5). Asking where the gym was on day one and being shown to a totally unfinished concrete room on the 2nd floor. I am going to write this off to COVID and say not much was happening the last two years and given the number of resident owners, I would expect them to fix this as things improve. Would I return to San Jose del Cabo? Absolutely! Would I return to Soleado? A definite maybe.....This place is a gem that needs some polish.

I really enjoyed my stay here. We stayed in a too floor suite with our own hot tub! What a luxury…read more Initially we missed the hit tub- it's up a small wrought iron spiral staircase on the roof. This would not be accessible for someone who isn't able to climb small stairs. Bathrooms are spacious and pretty. Plenty of room to entertain family - and a nice private grill for BBQ. We had a gorgeous ocean view. Shared pools are nice but crowded.

By far my favorite Worldmark resort. I would rate it higher than Maui and Depoe Bay, OR. However…read morethere are some cons that keep me from rating is as "Great." If I stay there again in the future hopefully I can revise my review. Pros: The resort is clean from the top to the bottom. The pool is very large and there is a lot of seating with umbrellas. The staff at the swim up bar is excellent. I would suggest the penthouse rooms if you can as they were spacious and the rooftop hot tub was really neat. There is a restaurant on site called Mamma Mia's. Cons: The sales staff is horrendous. They contact you pretending to be your personal concierge and to help you in advance of your stay but will drop you like a rock when you do not sign up for a sale presentation.

I am so glad I ignored all the bad reviews on here! Since…read morethe very start of my trip to the very end everything was great. Everyone is so friendly and so helpful. I would definitely come back and recommend this place to all my family. I was able to stay in there new finished rooms and they are very clean I must say. The outside pool area and beach view are amazing.

LOVE Cabo first off! Found this place last minute for a girls weekend but beyond the great price…read moreand good view the love for it ends there. Construction to add a new building on that woke us up everyday. We didn't have hot water for all but one day of our stay. The wait staff were INSANELY slow and forgot everything. Not bad for the price $150 a night for two all inclusive but don't expect much more.

This place is amazing!!! We will be back !!! The food was great the service was even better!!!…read moreThank you Pablo and Pedro for the best service at the bar

My reservation was for March 18-22. The resort is nice, however, do to the travel advisory issued…read moreby the State Department my travel plans have to be cut short. My airline ticket was easy to change BUT the Resort is giving both me and Expedia a VERY hard time about changing my reservation even though the Resorts President sent out a "Peace of mind" letter. I am not attempting to get a refund we simply just want to move the date and keep the rate as the letter stated we could do. The resorts front end Supervisor Susanna has refused to speak with me personally even though she's here at the resort, instead I've been forced to speak with a Trainee. This is ridiculous and has me thinking twice about wanting to stay at another AM Resorts Property.

Ms. Brissa the best concierge !!!! She has been absolutely amazing! This is the second time she has…read moreassisted me, and once again everything was smooth, organized, and stress-free. She is always professional, responsive, and makes sure every detail is taken care of. Her communication is excellent, and she goes above and beyond to ensure a great experience. Thanks to her, our vacation planning was easy and enjoyable. I truly appreciate all of her help and highly recommend her to anyone staying at Krystal Grand Los Cabos. Thank you, Ms. Brissa, for your outstanding service! Salazar Family

We booked a garden suit in April 2025 for February 2026. The…read moreroom they took is to was offsite. It was dirty, the view was of street and back of building. We were told by the gentleman at front desk you get what you paid for. We offered to pay more and then we were told they over booked. That could move us the next day..I contacted booking.com and they said would speak to management. Once the call was completed Krystal Grand canceled our reservation. Said couldn't accommodate us. Due to fact we complained. On top.of all this they charged our card twice and we are waiting still for money to be returned. Front desk is rude.

Not Luxe, but clean, comfortable, and has nice view from the rooftop pool. Front desk staff get 5…read morestars: so helpful and friendly. Would stay again.

The good...We got a free trip! The people who work here are very nice. This is a nice looking place…read morethat has some entertainment in the mercado next door. They have a pool upstairs and a bartender. The view from the roof is a mound of dirt where someone is building a new hotel or something and on the other side you get to see a highway which has another hill or something next to it. The people who work here are very nice Unfortunately that was the best part of it. They are bilingual, which isn't an issue for me, but it may be for some. And they have a free breakfast like most Hampton Inns. The bad...We got a free trip. That's why we came here. This place isn't near anything except for a food court next door. we weren't near a beach. The promised beach was a bus ride away. The bartender wasn't available for a drink at 4:30 pm, she was supposed to be there until 6:30-7:00. The ugly...We got a free trip? Oh dear. We tried to walk to a store and along the high way because I didn't realize that it was an actual highway. There were others walking and on bikes too. It was miserably hot outside, even on the roof by the water. And the coldness of the rooms was such that I got a lung infection caused by supremely cold air. I couldn't use my C-PAP because it was so cold. Meaning that I spent my husband's birthday in the emergency room because I couldn't breathe without a lot of effort. I left with two inhalers. We couldn't turn the heat down in the room because the only options were very cold and off, which because too warm. Never again. This wasn't a free trip. It was a nightmare of an experience. I'm glad that it lasted only four days, a week would have been torture!