After terrible treatment at Leith Toyota, we went to Carmax and had a great experience. Everyone…read morewas so friendly and helped us look at all the options and I was able to purchase a great car for my daughter.

Sells wrecked cars. Horrible customer service and the service is even worse. Please do not ever buy…read moreanything from them.

I had the absolute pleasure of working with Tramal at Fred Anderson Toyota in Raleigh, and I cannot…read morerecommend him enough! From the moment we connected, he made me feel at ease--none of that pushy, number-driven vibe you sometimes get at dealerships. Tramal is personable, caring, and incredibly knowledgeable, and his approach to sales goes far beyond just closing a deal. You can tell he genuinely cares about the people he's helping and takes pride in creating a great experience. He truly calmed so many of my nerves throughout the process, and I felt completely comfortable every step of the way. If you're in the market for a vehicle--especially if you value honesty, integrity, and great energy--ask for Tramal. He'll be upfront if he doesn't know something and will make sure you get the answers you need. Honorable mention to Jeremiah as well--still not sure exactly what he does behind the scenes, but whatever it is, he got those numbers looking right, and I'm so grateful! I drove all the way from Charlotte to Raleigh to buy my car, and I'd do it again in a heartbeat. Thank you to the entire Fred Anderson Toyota team. I love my Hyundai Santa Fe and appreciate you all more than you know! 10/10 would recommend--1,000% worth the trip.

I would not recommend buying a vehicle from Fred Anderson Toyota if you expect reliable service…read moreafter the sale. The sales experience may be fine, but the service department has completely ruined the ownership experience for me. I have now wasted two separate mornings trying to get them to complete a Toyota TSB repair for squeaky brakes on my new $70k 4Runner. Before both appointments, I specifically called and confirmed that they had the parts needed to complete the repair. Both times, I was told yes. At the first appointment, they took the brakes apart and then realized they only had 3 of the 4 replacement parts needed. I was told they would call me when the remaining part came in. Months went by and I never received a call. Trying to get through by phone was also a mess, because the phone system seems designed mainly to schedule appointments, not resolve existing service issues. After I opened a brand engagement case with Toyota, I promptly received a call from Aurora. To her credit, she dug into the issue, identified the problem, confirmed a new appointment, and told me the parts were in stock and committed to my vehicle. I showed up for the second appointment today and again asked the service advisor to confirm that they had the parts. At first, he said they did not. After more digging, they "found" them. Then, after I had already waited about 90 minutes, Kevin came to the waiting room and told me they did not actually have the correct parts. At that point, I spoke with the service manager. The offered solution was to top off my gas tank. That does not come close to making up for two wasted mornings, taking time off work, arranging my schedule around these appointments, and still not having the issue fixed. This has been an extremely frustrating experience. I bought a very expensive new vehicle and have had to chase the dealership for months just to get a known Toyota service issue addressed. Based on my experience, I would not trust Fred Anderson Toyota's service department.

Absolutely the worst experience ever. We had a bad visit here a while ago, but thought we'd give…read morethem another chance. Big mistake. We had to wait over 20 minutes waiting for them to locate the car key - despite the fact that we called ahead and were told "we'll bring the car around for you." 20 minutes later, car key is located in the service area. We question why we are being led to the back lot and were told by the employee (his name starts either D) that the car wasn't ready, had to be serviced and wasn't inspected. Now, why would you list the car on the website if it was NOWHERE near ready to be sold. As if this wasn't bad enough ... the car was dead. "D" went to get the jump box. The hood piston was broken SO I HAD TO HOLD THE HOOD OPEN for this employee. What?! How unprofessional could this be?! Jump box was dead. Employee D went to get a bigger jump box and WHILE I HELD THE HOOD OPEN AGAIN, D said the second jump box was not charged. A second employee came out and said "You shouldn't be holding that hood." No crap. We walked out, got in our car and drove away. Literally the most unprofessional car dealership we've ever been to. I cannot believe they stay in business.

I put $300 to hold a car, once I couldn't get financed I was promised that the money would be…read morereturned. It has been weeks, and gotten nowhere with them. Now when I call they send me to the sales person's(Charles) number and left a voicemail which is never answered. Then they send me to Trevor and never get an answer. They are now not answering my calls. Where is my money.

Reggie Jackson Airport Honda is the best Honda dealership in the triangle! They gave excellent…read moreservice when I bought my new car and when I bring it in for service. I recommend them to all my family and friends.

We came in as a family looking to buy a car. We left having been lied to, separated, and charged…read more$5,550 more than we were told we would pay. Our salesperson Mike Mayberry spent an hour making trips to the back room to consult with management, ultimately returning with a monthly payment figure. When I pushed for the actual sales price, he looked me in the eye and said '$42,000.00 and some change.' The final contract shows $47,550. The price never moved once during the entire negotiation. While we waited, I stepped outside for a moment to grab food for our hungry children. In that window, Mike walked my wife directly to the finance office. He then found me inside and steered me toward the service area, telling me there was something I would 'really like' to see. She signed alone. That was not a coincidence -- it was a calculation. When we discovered what had happened, we fought back. For months. Through the dealership, through Hendrick corporate, through the NC Attorney General, through the BBB. Their legal counsel's response to our detailed written complaint was: 'Then we are done here. Good Bye.' Nobody has given us our money back. Nobody has taken responsibility. Reggie Jackson is a legend who earned his reputation through integrity and hard work. He deserves better than to have his name attached to a dealership that operates this way. A family walked through their doors and was treated as a target. Remember that before you walk through theirs.

Peter and Carlos are amazing!! Love my Jeep! They delivered it 3 hours away since I could not take…read moreoff work to pick up.

I gave Westgate Jeep a second chance after being frustrated with previous experiences involving…read morepoor service, incomplete work, and unprofessional staff. Unfortunately, I regret returning. I purchased a prepaid oil-change special and was told no appointment was necessary, so I arrived when they opened at 7:30 a.m. The dealership's internet was not working, which made it difficult to work while I waited. When I asked Jason at the service desk about the issue, he simply said well it's down and didn't even offer to check to see what the problem might be. After about 90 minutes, I asked for an update on my car and received no meaningful status or estimated completion time. My vehicle was finally ready close to 10:00 a.m. The biggest issue occurred at checkout. I was told there would be a surcharge for using a credit card, so I used my debit card. Despite using a debit card and entering my PIN, the system charged me the surcharge anyway. I noticed the discrepancy and questioned Jason, who argued with me saying I used a credit card and insisted I contact my bank rather than taking responsibility for investigating the issue. My bank confirmed the transaction was in fact a debit transaction. I repeatedly tried to resolve the issue with the dealership. I was told to contact Brad, a manager apparently responsible for multiple stores, but he was never available. Eric the phone rep, later told me I would receive a credit for the surcharge, but that never happened. I ultimately had to dispute the charge with my bank. BEWARE OF THIS SCAM !!! The service was slow, communication was poor, and the response to a billing issue was argumentative and dismissive. The staff did not give me confidence that customer concerns were taken seriously, and there appeared to be no effective way to reach management when a problem arose. I have had excellent experiences with Hillsborough Jeep, where the customer service is significantly better. In particular, "V" at Hillsborough Jeep demonstrates how customers should be treated. I suggest Brad reach out to Hillsborough Jeep to learn how to improve as a manger and how to do a better job training his staff. Unfortunately, I cannot recommend Westgate Jeep.

I visited Fred Anderson Nissan today for the first time to address a recall repair on my 2013…read moreAltima SL. I've had my car for 8 years now and purchased it from Nissan of Rockaway in New York. This location provided excellent service like my former dealership. I was out of the garage in less than 1 hour. Ashley greeted me and went over my concerns with an additional part repair needed on my middle console. The waiting room was modern and tidy. Equipped with work stations that have plenty of USB and electrical outlets. I made myself at home. I received a text once my car was ready. A nice gentleman discussed my concerns about additional repairs needed to the middle console. It turns out it required more of a repair than meets the eye. The technician came out immediately to assess the work needed and provided me a quote. I will return again for the repair and possibly in the future to purchase a newer model. The only thing I did not like was that they spray your car with water. This creates water spots all over the glass that I had to clean with glass cleaner. Please improve this part of service. Thanks Fred Anderson.

Customer service!! Service manager said there were a lot of mistakes that they made. Nissan…read morerecommended my spark plugs need to be changed for $700.00. My spare plugs were already changed weeks ago. Nissan had a part ordered so they made another appointment for me to come back the next day at 1:00. Nissan Knowing the part did not come in checked me in. I sat there over a hour while my car was in the shop. What were they doing??? The service manager would not refund me the 209.00 diagnostics charge. I'm going to have to repay unless I take it to a Nissan dealer. Did they take advantage of me because I'm an elderly veteran? There was too many red flags there

This process was so easy, I love that I did not have to go back and forth with a salesperson. If I…read moreneed better understanding, I just request for someone to give me a call, and they would call and walk me through the process. At pick up it was very easy sign my name on the line and drove off in my new car in about 45 mins if that. Took car to Buick to have it looked over. They said you got a SOLID car. So all in all I love my new car. :) Best way to buy a car!!!!!!

On 3JUL2026, we had picked up our vehicle and upon the ride back to our home we noticed something…read moreseverely wrong with the tires of being unstable. Immediately informed Carvana and got in touch with silver rock. They referred us to Firestone which the next day the balance and alignment were fine and couldn't find the issue. Called silver rock again and allowed us by referral to be seen at the dealership. At 0900, after my husband completed his procedure at the hospital, we believed this was a simple process. This vehicle was being sold with bad tires and it is not our fault. To our complete surprise, we were at the dealer for over 5 hours, being informed it may be over 24 hours for a decision, being told you may need to exchange (I told them I'm happy with the vehicle why is the option for exchange is it because you don't want to cover new tires??) the tires were considered undriveable and safety hazard. That is a question upon selling your vehicle about tires in which Carvana failed to identify. We were extremely frustrated and it took the Volvo service tech and manager stating "you should do better these customers have been here over 5 hours". Ultimately it was finally approved but both my wife and I were on the phones from being hung up on to just wait (this is close to closing time for the dealer). We were told to get possibly a rental in which they did not have and this is our primary vehicle for the family!!! I have bought 3 other vehicles with Carvana without issue to include working with silver rock with absolutely no issues. This is the FIRST time to go through this process and makes me doubt the efficiency and care to really take a look of vehicles being sold to making them available to sell. Safety hazard could have been life altering in which we had no idea. The entire 7 days were used to fix this issue! I was disconnected a few times from silver rock cause there were no explanation and honestly no sense of urgency to resolve knowing we were waiting that long. I am extremely disappointed with this vehicle purchase and truly silver rocks process of resolution. I am thankful we did not get the warranty for purchase and may be our last to buy from Carvana giving how we were handled.