Ethan studied our problem and made recommendations for a solution. We'll give it a few days and…read moremake a decision.

We were so impressed with the crew from Legacy. They were very respectful and incredibly hard…read moreworking! They even kindly got done additional work that wasn't originally on the schedule. Shout out to MITCH, ROBERTO, JESSE, and JOSE! They did an amazing job replacing all our toilets and faucets and garbage disposal. Highly recommend!!

We have had excellent experiences with Nevada Residential Services (NRS) in the past with…read morereplacement of our AC units. When NRS offered to inspect our water system, we jumped at the offer. When you live in the desert, you can't take any chances with your AC or water systems. Both can turn into expensive issues very quickly. During our inspection, Arturo with NRS noticed some corrosion and possible past leak at our water heater connections. Chances are these connections are original to our 2004 condo and since we have neighbors downstairs, we want to avoid any leaks that could result in issues that could affect both units. The NRS Team presented us with an estimate that we were pleased with and we scheduled Arturo for today. Arturo called ahead when he was enroute (we appreciate that) and was onsite in no time. Arturo took the time to explain what he would be doing to eliminate a possible issue and make our system more secure. Changing out the old hoses (over 20 years old) and connections to solid copper piping and new connections gives us the peace of mind that you need with plumbing. He also configured it so should we need to replace the hot water heater, the new copper fittings will be easy to disconnect & reconnect. Arturo did an amazing job, kept us informed as he worked and the work area was spotless when he was finished. A true gentleman & professional. Many THANKS to Arturo and the NRS Team for spotting a potential plumbing issue and providing a great solution. That's what every homeowner expects. We would highly recommend Nevada Residential Services for your AC and plumbing needs. Sincerely, Lee & James Duncan

Predatory pricing practices and upselling. I asked the…read moretechnician if he would give me a quote to install an APCOX as I am a cancer survivor and immunocompromised. We also lost our furniture due to last home making my whole family sick from mold in the HVAc due to leaks. I know the APCOX pricing wholesale, the model I looked at is approx $ 900 dollars. I know the company needs to mark up to install and make a living but the quote I got was way beyond the normal mark up and upselling. The tech quoted that me I needed a duct clean on a 2 year old home, and put a quote for an April Aire that I did not ask for nor discuss into the quote in addition to the APCO X. The quote was an eye popping $11,000 dollars! Not only is this insulting to my intelligence but when I called the company they didn't care.

Highly recommend! We just had 4 AC units installed in our house in Anthem. Wonderful experience,…read morevery fair pricing, and felt taken care of the entire process. Josh (owner) came out for the bid, and walked us through everything, then his team came out the next day to install. They were super professional, quick, and helped me download the Ecobee app and walked me through all the functionality. The owner stayed late at night to make sure everything was running smoothly. Top notch team. Highly recommend!

Since this business owner seems to love to get defensive when they get a 1 star review (go read…read moretheir other responses to low reviews, so far I haven't seen a single apology), below are the receipts of our conversation. They replied quickly and we agreed on a time. They specifically said the time worked and they would be here. Then, without any other explanation, they simply said they were booked and couldn't make it. Nothing other than that: no message apologizing, no message saying they're prioritizing rescheduling as soon as possible, nothing. I waited to post this 9+ hours after their last message to see what the owner said, but I've gotten nothing in reply. So while I should at least get an apology, I'm not surprised to see zero accountability. If they can't simply apologize, I'm not sure how they think they can be trusted to do any actual work.

They used to be called Lees plumbing about a year ago when they came to my place. They were…read moresupposed to clean out the, I think it was the blower and install a UV light for my heater unit. My son went in the attic recently and he says there is no UV light. They charged me 2k. You have to really watch these guys. I just had a big problem with Semper Fi. Scamming is bad here in Vegas. Didn't have this problem in San Diego.

I first called Pro Zone. They came out, charged me $69, and told me my compressor wasn't working…read moreand the evaporator coil was rotted out. They recommended a full system replacement for up to $30,000. Then I called Super Service. They arrived about an hour later, went up to the rooftop, and quickly diagnosed the issue -- it was just a bad starter. They replaced it, and the total cost was only $530. What a difference. Trust has to be earned.

-Called & inquired @ 7 am -Kyle came @ 10 am day of…read more-Quick, clear, and concise breakdown of my issue -Fair pricing and great explanation. -Out of property and completely repaired @ 1130 am 10/10 stop looking around and use this service. Quick, efficient, and fair- nothing else you can ask for

These guys great. Ryan, the GM, came out to do a spring system check. He alerted to a couple issues…read morethat prior service techs (company to rename unnamed) missed last fall. As a result, the system was not performing properly. There was a leak in refrigerant, was short cycling and wound internally shut off, and was not configured properly for zoned system. The existing system was installed when we purchased this house new in 2018 but was contractor grade. Ryan provided a couple of solutions but decided to replace. Very good price for a better quality system. The install techs, Roger and Dom, completed the install today. Very professional and went extra to be sure zone system was functioning properly. Definitely made the right choice.

I am a new customer of Alpha Air and I am very very happy with the outstanding service by Arthur (…read morethe owner) He came on time as scheduled! He was very efficient, professional, patient and very thorough! He went far and beyond the required services - adjusted and fixed the flaws from my previous HVAC. His fees and parts prices are very fair and reasonable. Thank you Arthur! Definitely will recommend to my friends.

Called Alpha Air because they were the company that installed my HVAC system 7 years ago and I was…read morevery satisfied with that. Moving forward, my A/C needed repair as it was not working at all. They came out during regular business hours the next day and although it took Matt a few hours to diagnose the problem, I appreciated the thoroughness. He fixed the problem, a burned out contactor. The part was covered under the factory warranty. It took him approximately 40 min to replace the part. After the service was complete, the labor charge was $250/hour X 2 hours of labor. After some negotiation, they reduced it to one hour, however, from my research the usual and customary labor fee in Las Vegas is $75-150/hour. I was going to sign up for their biannual plan for cleaning and maintenance of HVAC but , heaven forbid they find something wrong, I can't afford the labor that would go along with the repair! I feel that while Alpha Air is a good company, their labor fees are extraordinarily high. I hope to find a more reasonable company for future use.

Another awesome service call. They came to inspect knocking and dripping noise from my A/C. Turned…read moreout to be condensation noise. They explained and showed everything to me. Professional, clean, and polite. I called earlier in the afternoon and they arrived at 5:30 pm. I HIGHLY recommend them.

False advertisement is still a thing?!!…read more Made an appointment with Super Sercice yesterday after seeing this free diagnostic coupon on thier website. Very easy, just choose a date and time then set. Wife got a call today to confirm and guess what? There is a $50 service fee. In fact, the fee pertained to us because we did not have a home warranty. And with that, it would have been $150 charged to the warranty company. Oh how I love a good gimmick. Willing to charge the warranty company more like you would an insurance company. Then unable to honor the free diagnostics. Its unfortunate because they have good reviews. The click bait (false advertisement) got us though. Take off the free diagnostic coupon if you have stipulations in order for it to be granted. Not everyone has a home warranty or wants one. 2 star because there was not even an option to consider the diagnostic as part of the repairs. Thanks anyways Super.

During a grand opening of a local business, I entered a raffle for a free tune-up of my a/c at…read moretheir tent. I've received free tune-ups & quotes from a couple other businesses, but I've been seeing Bumble Breeze at neighbors' homes & was intrigued. I've been meaning to contact them for a 3rd perspective so the raffle win happened to be perfect timing. Jamal came out to complete the complimentary tune-up & the experience was superb! He took photos of everything he serviced, offered to have me tag along so I can understand the processes he was completing & thoroughly answered any/every question I had. His findings were similar to the other two companies I received two quotes from... a new a/c system is need (oy...). The difference was, he was very thorough in explaining why he felt the replacement was needed & showed concrete facts of why. Even emailed me a copy of his photos/videos and notes so I could show my husband when he got home. Jamal completed his professional service, made sure all my questions were answered and scheduled for me to talk to a manager abut options and pricing. I was hesitant to move forward, but the replacement was inevitable. I could have rode it out until the unit was on its last string, but this is Vegas. I wanted to be preventative. Plus, 3 neighbors' units crapped out within the month. I didn't want to be the 4th in the height of a hot summer. Queue in Larry. He was beyond professional. Personable even. I was ready for the upselling and pushiness, but the experience never came. He went over Jamal's findings with me once more. Explained his recommendations for new units & even suggested an extra vent install for better performance. The kicker? He didn't deviate from his initial guesstimated price as he continued to include various extras that would help us put our best foot forward. Who does that? Bumble Breeze apparently lol. After everything was said & done, I told him I wanted to talk it over with my husband & make sure we can afford the financing. No pressure or pushiness on his end. We even agreed on a date of no contact if he never heard from me to ease the indecisiveness. He followed up with me & offered an additional incentive where I couldn't say no. BumbleBreeze with the install, maintenance/extended warranties & extra razzle dazzle of free dryer vent cleaning and sanitization ended up being almost $10k cheaper than my other two quotes!! No brainer. We came up with a comfortable number, finance plan/budget and the appt for install happened in no time. Jesus & Curtis came in and completed the install. Just like Jamal and Larry, both gentlemen were courteous, professional & friendly. They were mindful of my home and their mess during the whole process. They kept me in the loop as the process went on too. They gave me a tour of the finished product & explained filters and my new thermostat. Curtis made sure any of my questions were answered and explained how beneficial the new unit will be overall before they left. They explained a tech will be in contact complete the process with a duct sanitization and cleaning as well as the promised free dryer vent cleaning. Devin came a couple days later to finish the job. Just like all the rest, he was professional, courteous and friendly. He completed the vent cleaning & sanitization process. He took before & after photos/videos that I got emailed a copy of for my records. He made sure the team prior was thorough with the initial tune-up, inspection and install. He even took a photo of the filter recommendation sticker on the unit while he was in the attic to make sure I had all the info I needed. He explained the duct maintenance schedule and went on his way. As a home owner, dreaded big purchases like a new a/c unit in Vegas is traumatizing sometimes. However, Bumble Breeze made this experience as positive as it could be. I see the reviews and posts about post-install trauma and maintenance. I'll definitely update my review if I experience anything negatory like that. However, from this current experience, I'm confident with my experience moving forward. Thanks so much!!

Unfortunately, the provider was unable to assess the scope of the intervention before engaging in…read moremultiple exchanges and scheduling discussions. After considerable time spent coordinating the visit, we were finally informed that they did not have the appropriate equipment or expertise to access and inspect the HVAC units. A preliminary evaluation of the site requirements should have been carried out at the beginning of the process. This would have avoided unnecessary delays and wasted time for all parties involved. Based on this experience, I cannot recommend this provider for commercial HVAC assessments requiring planning, coordination, and technical qualification.