We have two large dogs who are sweet and affectionate but difficult to manage, and they absolutely…read moredo not like going to the vet. Vet visit experiences in the past were frustrating and difficult, so several years ago we decided to try an in-home vet, and happily found Doctor Bendall. He is calm, sympathetic, and unflappable, and with lovely and capable assistants by his side, is able to administer to them as needed. We greatly appreciate his gentle manner and honesty, to both the dogs and to us!

Dr. B is amazing! He has been our home vet since the pandemic, and we can't thank him and his…read morehelpful staff enough! He is always calm, patient and very gentle with the cats, knowledgeable and helpful especially with changing health and medical conditions. He and his assistant bring their tools, equipment, and scale, take time to answer questions, ask questions and really listen. Thank you for all your incredible care of the boys!

Sir Benjamin Doolittle, our fur rescue has been seen at a few of the PAZ locations. However, this…read morelocation (PAZ East) is his primary office. He's a reactive rescue with all sorts of things going on that make him the most perfect and special little man. No matter his growls, snarls, or anxiety. The folks at PAZ from reception to techs and doctors are pros. They've got the care, empathy, knowledge, and skill to be able to work with all fur babies and their quirks. We're FURever grateful for the attention and care that Sir B. receives.

My cat's vet, Dr. Dedhia, was able to diagnose him with outdoor allergies and they prescribed him…read moresomething that has worked really well. The vet was thoughtful in his process of elimination and evaluations. I felt heard, too. I've been going to this location for years and recommend it. My pets have seen a few doctors there.

I was a little worried reading other reviews about New Hope Animal Hospital but I am so glad I…read moredidn't let them deter me. I took my dog here after concerns for my dog not eating, lethargic, and dazed. I was able to walk in on a Sunday and see the Dr quickly. I felt reassured and taken care of while speaking with her. I trusted her recommendations and her explanations of the different treatment options I could choose. NHAH did not feel commercialized as some other places do. I would absolutely come back if any of my pets needed care!

I've been bringing my dog to this clinic for years for nail trims health care and have always had…read morepositive, professional experiences, this was the first time we had an issue. During our most recent visit, my dog was handled by Milani, and unfortunately my small, older Chihuahua came home with a bleeding, shaved paw after her nail trim. This has never happened before, and it was very upsetting to see. What concerned me even more was the lack of acknowledgment in the moment, there was no apology, only an offer of gauze to clean the bleeding. I trust this clinic overall and will continue coming here, but I would strongly prefer that my dog is not scheduled with this technician in the future. My hope is simply for more careful handling, especially with smaller, older dogs who need extra gentleness.

I've been taking my buddy here for years. They know him well and treat him very well despite him…read morebeing a little scared. He's now a senior dog and they offer a wide variety of services and vaccines. Very clean atmosphere. Caring staff. Reasonable pricing ($$) They offer holistic medicines and answer all of my (sometimes rundant) questions. The vaccine and wellness check took about 10 minutes to do and they Dr. Mouser gave me lots of good, useful information for my fur-baby

I have taken my three pets there for a decade but they have changed their policy for clients that…read moreuse mail order pet meds like Chewy. They require clients to pick up a prescription and mail it to the mail order pet meds vendor. Snail mail! Very upset to lose this client option.

If you are a pet owner ask why you need to anesthetize your animals to clean their teeth? Most vets…read moremention teeth cleaning as a necessity each time you visit them. Why? Money, money, money. Our vet recommended teeth cleaning for our 12 year old dog with a heart murmur. She said that bacteria from the tartar can aggravate the murmur. I was presented with an estimate of $1200!! Why? Our dog's heart murmur put her at high risk and it required a "team" of anesthesiologists. Estimate was $800 for our young healthy cat. If you have your pets' teeth cleaned under anesthesia, carefully read the release form. They pointedly state that this is a high risk procedure. Many dogs have complications from anesthesia, mental and physical. Be prepared for clean teeth on a sick dog. I searched for a non-anesthesia teeth cleaning service. From the first phone call, Canine Smiles was the right choice. It requires a vet's approval. After my high priced dentist said they could not authorize it, Canine Smiles referred me to another vet, Sunflower Holistic Dr. Keller. I got my approval for both animals. Total cost for teeth cleaning was $300 for BOTH animals. And, they trimmed their nails. My dog's heavily tartared teeth are now sparkling white including her molars, her breath is great, and she had no gum bleeding or other problems. The same for our cat. I have used non-anesthetic teeth cleaning previously in Seattle. This was by far the best service and result. I cannot recommend Canine Smiles enough.

Avoid this company like the plague. I first contacted them pre-Covid and was told they would charge…read more$60 per dog. They asked me to get a form signed by my vet, Which I did. I showed up today, and he started aggressively interrupting me, asking what my vet would charge to put my dog under anesthesia. I asked why, and he said he wants to charge 60% of what my vet would charge. I told him my vet has charged $200 for past teeth cleaning, and he interrupted again and said, "that's not what he charges"-now I am confused. Did he listen in on my calls with my vet? Is he a stealth Edward Snowden and he is monitoring all my credit card charges and email exchanges? Like WTF. So I mention that perhaps he should just have a fee schedule and stick to that, instead of trying to figure out what my vet charged me. But I guess that would mean he would have to take the time to do some work. Anyway, he interrupted me again and said, "$500 for the two dogs!!!! What? I ask him how he came up with that number. He said I don't understand supply and demand. I think I was getting shaken down, mobster style, except he is not a mobster. I asked him if he has any vet training. He does not. I tried negotiating to $75 per dog, and he flat out said no. I said, well I guess we are done. Then I got into my car and he was grabbing my arm saying, hold on a minute. This is the most unprofessional person I have ever met. He does not have any vet credentials so I would give this company WIDE berth.

Awesome experience at this vet! The pricing is very reasonable here and they were so quick to get…read morean appointment and complete the visit. They treated my cat with lots of love and this is the first time he was so calm during and after a pet visit. Would recommend for reliability and quick check ups.

I cannot believe I was able to get in to see a vet within a day of calling. My cat had been shaking…read moreher head due to a yeast infection in both ears. Liquid was coming from somewhere. I got in the next day. Well, I was given an appt. but I couldn't get my cat into her carrier. They were graceful and gave me an appt. the next day. When trying to put my cat in the carrier after the visit, it took 2 technicians over 15 minutes. I think they understood why I couldn't make my first appointment. The technicians were great and Dr. DeCiero was the most thorough veterinarian I have ever seen. Although I understand how expensive it is to take care of our animals, I was shocked at how steep the prices were for simple things like putting an otoscope in my cat's ears. However, they are EXTRAORDINARILY transparent about the cost of treatment as the visit begins and progresses. The treatment of the infection made sense for the price but the overhead costs were wild. However, the convenience and the health of my cat comes first. I will be back but I hope it's not any time soon!

The continued Increase in vets costs plus the encroachment of PE has destroyed this practice. I…read morewent in one year and informed my 5 year old cat need his teeth cleaned. I refused as I have never had a cats teeth cleaned. They were charging in excess of USD 700. The next year I took the cat back for his annual check. This time I was told how good his teeth are. I left this practice for obvious reasons - CROOKS!

Thankful we found this place when we first moved here but they diagnosed our dog wrong and weren't…read morevery helpful on the phone or in person, not super friendly and prices for regular services were high. We prefer the spicewood vet clinic much better.

I couldn't be happier with the care my sweet Roxie got at Firehouse today. Service was exceptional-…read morefrom the front desk...to the vet tech...to Dr. Lawton herself. I forgot my phone at home so I don't have pictures to share but from the moment we walked into the office I felt comfortable. The waiting room is inviting and warm. The receptionists are friendly and there are snacks and a drink fridge!! They have great artwork all around the lobby and patient rooms. I am a plant lover and the room is filled with everything from pothos to monsteras. I did give the pothos by the tv a little drink; it was thirsty. Dr. Lawton is knowledgeable and thorough. She answered all of my questions and left me feeling like Roxie was in great hands. We have a plan moving forward and that puts me at ease. Roxie is 15 and overall very healthy. They even found a gap in the leptospirosis vaccine that Roxie has been getting forever. My previous vet's office (which rhymes with Shmestlake Animal Hospital) let her lepto vaccine lapse so now Roxie needs this shot and another one in three weeks. :( They even give you a bottle of wine for being a new patient/customer. Nice touch! :) I'm so happy Roxie has a new home at Firehouse. Your pet will be happy too!

Firehouse Westlake has been so fantastic with the care of our 20-year old calico cat, MayBea. From…read morethe time we noticed our senior cat had an ailment to our ultimate decision to have to say goodbye, we were given such great care. After a week of Maybea being gone we received a lovely and heartfelt condolences card from Dr. Bonnet that was handwritten. We could not have been happier with the gentle care and honesty we received at Firehouse Westlake. We were very happy to have been cared for and by Dr. Bonnet and Dr. Dillon and their staff as they were always professional, honest, and sincere. Technicians were so thorough and communicative on every step they needed to take with our pet and her care. They were so kind to us at such precious moments and decisions. The transparency of cost and the estimated time for medicine/pickup that was communicated to us at the get was spot on. We had no delays or disappointments in the meticulous care Dr. Bonnet provided. Having a 20-year old senior cat can present challenges (besides her being a spicy/mean cat) and added stress for vet visits. Dr. Bonnet really cared for us and provided professional and honest opinions in determining care for Maybea. Scheduling appointments via the app and/or calling in to speak with staff was always friendly and kind. The waiting rooms and exam rooms were very welcoming for us and our cat when we came to visit for appointments. Parking is super easy and they have about 6 parking spots that are dedicated to any pet family coming in which we appreciated. Now as our kitty has passed on my partner and I promised each other that we will no doubt make Firehouse Westlake our center point for care with our next and new pet. Thank you to the entire pleasant, kind, and caring staff at Firehouse Westlake. We truly appreciate your kindness at one of the most challenging and difficult times in our lives around our pet's health. Thank you!

This is near to my clients home. Convenient, right off of 620 & Hudson Bend Road. Parking lot is…read moresmall, but we've never had an issue finding parking. There's only parking right in front of the building. The doctors are good. It's the staff in front that have zero customer service skills twice we've been there, and they have not been able to assist in a very simple request. $143 for the cats yearly and a couple of vaccinations.

Love everyone that works at this place . . . and so does my dog! The vets are knowledgable and…read morefluent in dog and cat speak, and the front office is just the best. Mickey, my Lab, and I can't say enough nice things about these people. Plus they are really convenient to where we live.

I just want to say that Dr. Rodriguez at West Lynn Vet was amazing to our family this past year…read more She diagnosed a rare condition that had negatively altered our dog's behavior, demeanor, body and enjoyment of life. It had stumped two other vets and cost us a lot of money. They seemed to want to do endless tests and try endless things that never helped. Dr. Rodriguez took one look at her and knew. She seemingly miraculously gave us a lot of our old Sophie back. It was seriously was like living through one of the medical mystery stories in the New York Times Magazine. And sadly, just a few months after getting her (and us) some relief, she expertly guided me through the decision to let our dog go with kindness, knowledge, and sincere empathy. She stayed late to help us. And I'll never forget how she said sorry to Sophie and rubbed her paw before euthanizing her. What a doctor. I can't recommend her more.

There's something to be said about a neighborhood vet clinic where the doctors take their time and…read morethe place isn't packed with animals. I'm so glad I found this place -- and so is the cat!