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    Cadillac Brick Company

    2.0 (4 reviews)
    Open 8:00 am - 4:30 pm

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    Granite & Marble Design

    Granite & Marble Design

    3.9
    (18 reviews)

    Nick,his family and his employees are the most professional and friendly my wife and I have met…read more From first contact we had the most satisfying experience you could expect. Called Nick and had an immediate quote appointment. 2 days later our counter tops were measured and laid out. THE NEXT DAY our counter tops were installed. Everything happened exactly as Nick told us from start to finish. The office was friendly, Tim in the shop was friendly and helped us with our tough decision. The installers were friendly helped us with our many questions about the granite counter tops. Communication was fantastic. We mentioned something to the installers and Tim from the shop called us the same day with his assurance about our question. I can't say enough about this company. Nick's price was extremely reasonable and he even gave my wife a complementary marble pastry slab. Call Nick, get his quote, give him the down payment and enjoy your counter tops... We are!! Thanks Nick and his wife, Tim, Jeremy, and Curtis! P.S. We have some floors to install and we will do what ever possible to have Nick and his company do the work for us.

    NICHOLAS THE OWNER TOLD US TO "F*** O** AND GET A LIFE"…read more EXTREMELY UNPROFESSIONAL AND RUDE. The crew HIT OUR VEHICLE in the driveway and Nicolas, the owner, accused us of making it up and told us to "F*** O** and GET A LIFE". The crew who hit our vehicle did not speak English therefore we contacted the owner who asked if we had video proof right away. Since we did not, only still images, he told us he would do nothing about it. We requested a copy of his insurance which he refused to provide. I would never do business with someone who runs a company like this. There are plenty of granite companies that would never treat a customer like this.

    The Home Depot

    The Home Depot

    2.2
    (31 reviews)
    $$

    Terrible Service. The employees I'm referring to obviously do not want to be there. i had been…read morewaiting for help with getting a key made for 20 minutes....? The manager of the service desk was unable to answer my question unless I walked around to the entrance to the service desk. When I did finally reached the front of the line , the service desk employee could not find anyway to help me and needed to asked the manager(same person standing in the isle I had previously asked for assistance) Finally an employee showed up to help make a duplicate key but it so happened to be this same employee that I had encountered earlier when I had asked for assistance locating 2" furnace filters, he must have been having a bad day and was short and angry dealing with me so i gathered they do not sell 2" filters in store. However, during checkout a wonderful young girl wished me a good day. Too bad that couldn't have been from the other two employees I needed to deal with earlier. Then in the parking lot a grumpy young man scowled at me with arms crossed waiting for me to return my shopping cart at the cart corral?! hmmm tough day at Home Depot

    It's difficult to find help sometimes, ok a lot of the time however the product is there, can be…read morefound and is generally fairly priced. As far as exchanges and returns they have gone out of their way to accommodate me. I'm sure there is good and bad about each of the big box stores similar to Home Depot but =, I'm still a fan

    Lowe's Home Improvement

    Lowe's Home Improvement

    2.2
    (39 reviews)

    I've been a loyal Lowe's customer for over 40 years, spending tens of thousands of dollars across…read moremultiple states as a homeowner, and this was one of the most disappointing customer service experiences I've had with the brand. Following the recent passing of my mother, I traveled from Illinois to Michigan to prepare her home for sale. As part of that process, I purchased paint for the project and simply overestimated what I needed. I attempted to return one unopened gallon of unused paint that was just 5 days beyond the 30-day return window. The cashier suggested I speak with the Paint Department supervisor (Sean, I believe), who immediately and professionally said he would take care of it. Unfortunately, once the Store Manager got involved, the entire tone changed. Rather than demonstrating discretion, empathy, or customer-focused judgment, the manager rigidly hid behind policy, citing that the paint was tinted, purchased at another Lowe's location, and slightly beyond the return window. What was most disappointing wasn't the denial itself--it was the complete lack of thoughtful consideration for the circumstances. As a longtime customer, I understand policies matter. But great customer service also requires leadership, judgment, and occasional flexibility. The Paint Department supervisor represented Lowe's well. The Store Manager did not.

    My husband and I ordered two doors from this store. One door was delivered and one was not due to…read moredamage. This was in November 2025. After numerous visits to the store, calls and even contacting corporate we finally got our door delivered January 2026. No customer should have to go through what we did. It was a simple order but due to mishandling and incorrect information provided it cost us time and money( canceling trades/ change order fees etc. ) our addition is over a month behind due to the domino effect of the doors not being reordered in a timely manner.( When ordering the doors initially we gave a two week buffer past delivery date and that wasn't enough time to solve this)The customer service was awful and corporate was worse. Since then we have gone elsewhere for our construction needs and have had no problems with Lowe's competitors.

    Cadillac Brick Company - buildingsupplies - Updated June 2026

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