Telesco Carpet &amp; Floor

(49 reviews)

They are the real deal, you want a real business owner and carpet installer to come out and do the…read morework? This is the company for you. Called him the Sunday of Labor Day weekend and HE CAME OUT TO ME IN 3 HOURS!!! Crazy! Gave me a great quote, and said he could be back after the holiday. Tuesday's at 11am he was in, at 12:45 he was gone! Two rooms fully done, nice and tucked. Incredible work! Don't go to Home Depot or Carpet Guys, ask this guy first!

Fantastic experience with Professional Flooring. Dhimiter responded to my inquiry quickly and he…read morewas out to install the carpet the next day! I got to pick from carpet samples on the truck and he was very professional and kind. Dhimiter went above and beyond by fixing the molding on my landing that had been missing. He explained that he wanted to make sure that everything looked nice. Thanks so much Dhimiter at Professional Flooring for making carpet purchasing a pleasant experience!

The Flooring Company

(19 reviews)

Horrible company, do not do business with these people. Completely ruined my floors and left my…read moreproperty with damage! I have contacted them about the warranty and company failed to respond even after a certified letter. We have video and photo evidence that shows complete damage to our property, even after they attempted to resolve an issue. The Flooring Company sent out a cleaning crew and painter to attempt to resolve some issue, which ultimately failed. There are numerous soft spots throughout the floors, confirmed by numerous contractors after installation. We aren't asking for perfection but a professional job after spending over $25,000 for flooring. Your business practices we have experienced has been deceptive and unprofessional. UPDATE: Owner sent me an email asking to remove my bad review or he will pursue legal action. Watch out! Deceitful! The photos reflect the condition of which The Flooring Company LLC left my property in after they completed the job. I had to complain and push to get a cleaning crew which was ineffective (I had to spend $400 to get a cleaning crew to come out after The Flooring Company LLC's cleaning crew "cleaned" the property). Additionally, The Flooring Company LLC hired a painter to patch the damage to my walls, which did a poor job. Absolutely unacceptable and unprofessional company. I'm looking forward to The Flooring Company LLC to post the final images and videos of their flooring at my property--which would be downright embarrassing for their company. See you in court very soon!

I bought the tiles I wanted at Floor & Decor in Novi and the Flooring Co. installed them for me in…read more3 bedrooms and a hallway. I had 4 quotes total and these guys had the best price by far and they were rated highly on YELP. So I gave them the order. The workers worked neatly and efficiently. When i inspected the work after they left for the day, I found 3 minor issues to be fixed. I took pictures of them and sent them to the saleslady, Malak. The workers came back the next day and repaired them to my satisfaction. I wanted to rearrange some of the furniture and the workers were happy to so. I recommend the Flooring Co. for tile installation

Floor 4 Life

(17 reviews)

Actually, I was looking for the flooring company my friend told me about. But to my surprise I met,…read moreMr. Gary Way he is very professional and knowledgeable about flooring. The quality of there products they supply are just what I was looking for. He allowed me to take some flooring panels with me to see what looked best in my home. And I was able to find what color paint would go well with the flooring. My experience was professional from beginning to end. Gary worked around my schedule. That meant a lot to me! Thank you, Gary and crew!

These guys were awesome, easy, and quick to work with for tearing out and installing new carpet!…read moreThey offered me a great price and did a great job! I would use Floor 4 Life again and recommend them

Harbor Floors & Interiors

2.9

(27 reviews)

When I built my house, 30 yrs ago: Greg at Harbor Floors installed oak flooring and finished it…read morebeautifully for me. After 15 years: I found it necessary to have the floors refinished; and used someone else. That other person was not welcome back. However: when I thought I could handle the short disruption: I called back to Greg at Harbor Floors. He was able to add me to his calendar, to come to my home for an assessment, quoted the job that day; left it up to me to get in touch after decision was made. I got back to him quickly; and his crew was scheduled to start the work sooner than later;) The job Harbor Floors did is beautiful!!

Lovely family owned business. Greg is honest and takes great care of every customer. Couldn't…read morerecommend them enough!

YCS Custom Floors

(19 reviews)

From start to finish, Josh was professional and knowledgeable. He did an amazing job! However, I do…read morewish he had informed me about the creakiness of my floors and provided some insight or recommendations on how to address it. Since I'm not knowledgeable in that area, a little extra guidance would have been helpful. But when brought to his attention, he did what was asked. That said, his work was solid, and I appreciate his professionalism. A bit more communication in areas like this would have made the experience even better!

We got a quote from YCS and ended up going with a different floor guy due to pricing. Let me tell…read moreyou it's nothing but regrets. Josh at YCS is very passionate about wood type and very detailed in his quoting and work. Absolutely give this guy a call he's extremely pleasant to work with.

Johnny’s Flooring

3.0

(2 reviews)

5 stars, 10 out of 10 service…read more Johnny is our forever go to floor guy! His work is impeccable, and he is honest and extremely fair on pricing. We were to referred to Johnny, and he helped us out in the biggest pinch when we were moving between houses. He is extremely knowledgeable and has amazing carpentry skills. He has re-done oak floors in our house and installed luxury vinyl plank in the basement. We are forever grateful for Johnny and his amazing craftsmanship! Thank you Johnny!

Hired Jon to simply screen and re-coat floor and he failed to tell me that the poly couldn't be…read morebonded properly without testing an area. Then said I could only sand and restain. Paid him $3k and then when I asked him about actually resanding sends me a quote for $18k for a job he already did not get done right. All other quotes we virtually 40 percent less. Doesn't operate in good faith and does not stand behind work.

Michigan Carpet and Flooring

(23 reviews)

Walter was very helpful in explaining different carpet types, he came to our house and measured our…read moreflooors. He was able to help us select the carpet we were interested in. Rich and Doug did a great job installing our new carpet! It turned out amazing!! Highly recommend this company.

How funny that my husband and I separately called this company the same day before the caller asked…read moreme if my husband had already called and made an appointment for a quote with them for the same store. I said he may have. My husband hadn't mentioned the businesses name he had called. We in the end had them come to quote us for the floor install at our store on Tuesday after 5pm. The rep, Gary was on time and professional too. Price was about the same as other quotes on the lower range too.

Floorama Flooring

(8 reviews)

Look no further!! This is your best deal, best service, best value place! Super transparent…read more Excrement quote! Huge carpet selection. Not shady like some other companies where you get a price without knowing why. They charge per sq foot and varies based on the carpet you choose. The quote I received for both second floor and basement was almost half what other people quoted me with a better carpet. Installation was also super smooth. The team is friendly, efficient and clean. Would highly recommend!

The BEST customer service I have ever had with a company! My lower level with three different types…read moreof floors was demolished and replaced with engineered wood. It was a huge job. From start to finish Bob and his team advised me in a timely manner. The crew that did the work were extremely respectful of my home, and their craftsmanship was very impressive. If I could give 10 stars to Floorama in Rochester I would. Don't hesitate one second to call them for your floor.

Urban Floors

3.5

(2 reviews)

Ordered stairs carpeted and two runners to match. Prices were good, but not worth the hassle. They…read moreasked for two thirds deposit Up front. The guy came out To measure twice and then nothing happened for three months. They never gave updates proactively; I would have to text the representative periodically to find out what was going on with my order. He kept stringing me along until I said that I would cancel my order and ask for my money back. At that point they came out within a week. One of the two runners was a foot and a half too long. When the carpet installer came he said he could not install the carpet because he had not been informed in advance that he would need a specific tool which he did not have on the day the install was scheduled. I'm still waiting for the runner and I have an appointment for the installation next week.

omg they were wonderful. I had damage from a leak under my kitchen sink. Had to have all knew…read moreflooring. I was stressed to the max! They comforted me and assured me I will love be fully satisfied with everything. Guess what? They were right! They finished everything in a timely manner, it looked better then new. They also helped me pick out the best looking flooring for my home.

Lincoln Home Services

(39 reviews)

Joe has been great to work with. My project turned out to be a little more complicated than…read moreexpected and he handled it with patience and professionalism. He was on time, efficient, and was very thorough. I will have Joe come back for my next project, hopefully with no surprises this time. I highly recommend Lincoln Home Services.

We have had this company many times and always been pleased with Joe and his desire to make…read moreeverything perfect. This time it was a new deck. His eye for detail and workmanship is great. Thanks Joe

J & J Moving

(64 reviews)

I found J&J moving on yelp and contacted them via Yelp. Jason responded to me within a few hours…read moreand we set up a time for a move this past Thursday. The two man team led by Travis arrived on time, packed up the items and brought them to the new location. They removed items from my condo and took them to the street curb for refuse pick up and put the new items inside. The fragile lamps were packed in plenty of felt blankets so there was no damage and my sofa bed was wrapped in saran to protect it. Everything went on time and on schedule with no issues. I was very pleased and would hire them again. Thank you, Jason and Travis!

They definitely got the job done. Only thing was trying to move my bed into my new homes' basement,…read moreit was a tight squeeze and an unnecessary piece of wood snapped but over job well done. Yes, I got serviced by this company on 3/26/26, a guy named Travis and second guy helped.

Sparq Electric

(31 reviews)

I called Sparq Electric about an outdoor electrical issue I was having. Two days later they arrived…read moreto my home, identified the issue and fixed it on the spot! Vincent explained everything and answered all of my questions. I will definitely use them in the future.

I hired sparq electric after another electrician referred by yelp came to my house and told me I…read moreneeded $10,000 worth of unnecessary work. So the important thing here is. Sparq is a legitimate company. They're honest. None of the things the other company said were true. So if you need electrical work. Go here.

Guns & Hoses Roofing

(21 reviews)

Tim was fantastic to work with - he was great with communication and fixed our problem quickly…read more Very professional and knowledgeable, would definitely recommend!

A roof evaluation was requested for repair of a leaking roof on a recently purchased home…read more Guns & Hoses Roofing was the quickest response with a VERY detailed explanation of everything wrong with the roof. They took the time to explain to me in detail why each issue could or will cause an issue. They provided options for me including how to make repairs DIY if I chose to take that route. Additionally, I called back a couple of days after to request their professional opinion in writing. They were kind enough to do so without additional charge. They created the write up promptly. Highly recommend!

Golden Junk Retrievers

(1 review)

The guys did a bang up job of emptying my basement of a lot of old building and woodworking project…read moreleftovers. I can actually see the wall in one corner, now - lol!! The guys were very polite and courteous. They were fast and efficient. Will hire them again in a minute if I ever get myself into this same mess.

From the owner: Friendly & professional junk removal services. Get your free quote today!read more

Handy Andy Handyman Services

3.8

(5 reviews)

Had a problem and they sent someone out - on a holiday! Promptly resolved the issue with a…read moreprofessional attitude. Recommend.

Did not move forward on my brick replacement project. I provided a few pictures of the problem…read moreareas and questions were answered. I think the brick work was beyond Handy Andy's area of expertise.

Sam's Plumbing

(7 reviews)

Had a bathroom sink drain that dripped and backed up regulary (due to improper drain plumbing - not…read morea clog). Chris was very professional and did a fantastic job -everything now works!!!

1/8/25 Chris and his apprentice arrived to service our tankless hot water heater and install a…read moregarbage disposal. Chris was friendly, professional and definitely takes pride in his work. Chris is the owner and he explained things as he progressed along as well as answering any questions I had, plus it was just really nice visiting with him on other topics. They wore disposable booties, covered our newly tiled floors and cleaned up before leaving. Chris double and triple checked for any plumbing leaks before leaving as well. The invoice price was well within reason and the warranty on our disposal is fantastic.

Gardner Stump Removal

(12 reviews)

Phenomenal job. They were responsive throughout the process and their pricing was very fair and…read morereasonable. Top-notch quality and clean work. They helped grind 9+ tree stump. We are very pleased with their service. Would recommend family and neighbors to them for tree stump removal services. Thank you!

I have to say these guys are amazing to work with. Same day service and very reasonable quote…read morecompared to other companies. Removed two stumps in no time at all. Highly recommend!

Michigan Leaf & Limbs Tree Care

(1 review)

The crew from Michigan Leaf and Limbs did an excellent job thinning out and trimming my Crimson…read moreKing Maple and Black Locust trees. They carefully explained everything they were going to do, avoided damaging other plants, and did a thorough job of sweeping up afterward. Highly recommended.

From the owner: We offer customized services to your uniqe need offering free estimates on tree removal tree…read moretriming storm damage 24/7emergency stomp grinding Apoiment avaliable call today!

M L Outdoor Services

(3 reviews)

M L Outdoor services demoed and replaced our front porch and also did some concrete repair in our…read moregarage and driveway. Very reasonable quote. They did a great job, were always on time and communicated every step of the way. I highly recommend their services. R G Troy, MI

Needed driveway snow removal they came out on time like promised, did the job, without tearing…read morethe yard up or anything else, took his payment and left very easy transaction.

Telesco Carpet & Floor - flooring - Updated August 2026

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Functional Floors

3.5

(43 reviews)

We had a great experience with this company and will hire them again for future projects…read more There are too many obvious jokes to make about a company called Functional Floors, but yes--their floors were, in fact, functional. During the estimate, their representative was knowledgeable, friendly, and open to all our questions about the company and the work we needed. Scheduling was clear, and they fit us in faster than any other company we contacted. Their pricing was also very competitive compared to other local companies we'd reached out to. The work itself was solid. Our wood floors are at least 30 years old--probably older--so while they don't look brand new, they look *great*. The team worked consistently and made repairs where needed. If you expect decades‑old flooring to look brand‑new, you might be better off installing a completely new floor. My only hesitation was communication with the crew leader during the project. The job took about five days, and on the first day they arrived several hours late. The roads were snowy and unplowed, which is understandable, but there was no communication about the delay. I also never heard any updates as the project went on throughout the week unless I chased after them. A little transparency goes a long way. But hey--they offer functional flooring, not functional communication. Jokes aside, I'd hire them again.

We hired Functional Floors to refinish the hardwood floors in our new home and install new wood in…read moreareas where there was none. Unfortunately, what should have been a straightforward project turned into a very disappointing experience involving poor communication, questionable decisions made during the work and a finished product that required multiple attempts to fix. Throughout the project, decisions were made by the crew without asking us how we wanted things handled. Those decisions resulted in visible filler, patched areas, and other issues in our newly refinished floors that required them to come back out and attempt repairs. For a project of this size and cost, we expected much better attention to detail and communication. When we raised concerns, the crew lead who originally did the work was confrontational and not helpful in resolving the situation. Another lead eventually came out to review the issues, but by that point there was only so much that could realistically be done to fix the problems. Communication with the office was also frustrating. Emails frequently went unanswered and we had to call multiple times just to get responses. At times it felt like the focus was more on making the issue go away rather than properly addressing the quality of the work. We even reached out afterward about repairing a scratch made by our cleaners (which we offered to pay for), and they never followed up with us to schedule the repair. What makes this especially disappointing is that we had used Functional Floors before and had a great experience, which is why we hired them again and even recommended them to a friend (who also had a poor experience and lots of re-work). This project cost us over $15k and the level of workmanship and service fell well short of what we expected. Many of these issues likely could have been avoided with better communication, attention to detail, and a more professional approach to addressing customer concerns.

Professional Flooring

(49 reviews)

Pleasant Flooring

(18 reviews)

The BEST! I had the pleasure of working with Andrew and Todd with installing Mohawk Sanibel luxury…read morevinyl plank in my home. I checked out 4 other businesses, but Pleasant Flooring had the BEST product, service, and price - hands down. I will definitely return when I'm ready for new carpet! Loved their install team too!

They have done the carpeting in our house and the vinyl flooring planks in our bathroom. Both jobs…read morewent smoothly. They arrived on time, were professional, and the craftsmanship was perfect. Andy and Todd were welcoming and easy to work with and the pricing was very reasonable. Would definitely recommend them for their fine work.

Leon's Flooring Outlet

3.2

(26 reviews)

Getting new flooring is a huge commitment and being first time home buyers we didn't know what to…read moreexpect. Leon's flooring made the process so easy! From shopping, to buying, to installing I can't say enough about how professional, courteous, and helpful Mike and team are. Mike is an absolute Rockstar. He genuinely cares and does not pressure you or try to sell you. The end product is absolutely amazing! We love our floors!! When we were moving in, the movers had damaged part of our floors and we called Mike to see how much it would cost and they came out and replaced the damaged pieces at NO CHARGE!! Who does that!! If you are in the market for flooring, no need to shop around. Leon's is the place to go. Thank you Mike and Team!!!

Brian was very pleasant, expedient and helpful in helping me choose a product appropriate for my…read morespace and budget, and made the process very clear and transparent. Moe did a great install and I'm loving my new floor. they even sent me an Amazon gift card in a thank you for your business follow up letter written by hand.

Finishing Touch Hardwood Flooring

(17 reviews)

We made the mistake when we built 5 years ago of carpeting the master bedroom and finally decided…read moreto rip the carpet out and put hardwood down to match the rest of our first floor. Gary was very professional when he came out to quote the job and had very good suggestions. That, along with the great reviews online made it an easy decision. We were referred by a neighbor and it was a great recommendation! Gary (the owner) and Jacob did the job and we couldn't be more thrilled with the final result! Not only does the floor look great but they were extremely neat and a pleasure to have in the house for 3 days. We can't recommend them highly enough. I have included a few photos.

These guys truly came to my rescue and saved my hardwood floors! We had a bad finishing job so we…read morecalled Finishing touch. They came out right away and not only fixed the floors, but made them absolutely beautiful!

Floor 4 Life

(17 reviews)

Floors Restored

(4 reviews)

We recommend Josh from Floors Restored if you are looking to have your wood floors rebuffed and…read morefinished. My husband took out carpeting from our master bedroom and hallway. The floors were in decent shape so Josh from Floors Restored gave us a quote to rebuff and finish them. They came out beautiful. If you have any concerns Josh is quick to help and resolve them. He was prompt and did a thorough job and found his pricing to be fair.

Does good work. Worked on my mom's place. Very happy with the results.read more

Ellis Boyce Hardwood Floors

3.7

(10 reviews)

He was 45 minutes late for the appointment without any message or call. Then when he arrived, while…read moremeasuring the space, he spouted his strong political views. I can't see letting an unreliable, judgmental person work in my home.

I would not recommend, the owner was rude even after blowing off an appointment he made. Very…read moreunprofessional and I honestly would not recommend this company.

Riemer Floors

3.6

(71 reviews)

Bought second floor carpeting after living with Karastan for over 30 years with no problems, just…read moreneeded a change in color. The nightmare begins, during COVID time frame carpet laid turned out to be from different color lots, manufacturers agreed to replacement. The second carpet was laid with a "shear" defect, that is a grove cit into the middle of carpet that looks like a one inch racing stripe. I asked how can this happen, didn't anybody at Reimer look at the carpet rolls prior to installation ? I guess not. Reimer offered a "settlement" which I foolishly accepted because being near 70 years old, I couldn't move all the furniture on the second floor for the third time. The problems soon started with the second carpet, ripples started to appear. it seems going forward , Riemer was going to charge to come out and look at ($75) the ripples and than charge for the repair. They have been out at least three times for ripples and over $500 dollars to take care of this issue. It seems to be a great profit stream because it was poor installation from I read on Google. just to add to this, areas that they had to de ripple, seem to be holding. but now the ripples are going to new areas . I feel like ripping out the mess and starting over with another merchant, I can't believe it's worth the money to have a endless cycle of restretching. Truely don't know what to do.

Experience thus far... 1) Purchased expensive wool carpet…read more(we were told it was carpet). 2) Manufacturing process took a long time but we were patient. We were told our carpet installation was "tricky," and required an experienced installer. This should have set off alarm bells as you will see below). 3) Carpet installation was scheduled approximately 3 months after order. 4) Install date arrives. We had moved everything in preparation. 5) Carpet and carpet pad are delivered. 6) Install team arrives. Lead installer has more than 35 years of experience. Seemed like a very credible guy. Other guys indicate that he is the top installer for Riemer. 7) After about an hour of analysis, lead installer tells us that the carpet cannot be installed. The carpet was designed only to be a rug and that the multiple seams we needed would look terrible. He demonstrated this by trying to cut the carpet/rug in front of us. 8) We ask what are our alternatives? Answer - carpet has to be returned and we need to start from the beginning in choosing a new carpet. 9) Lead installer said same thing happened a month ago and the customer had to choose different carpet. 10) Carpet and pad are returned to Riemer. 11) We started a new online search for carpet. After about 10 days, we had narrowed the search to two options. 12) Salesperson finally gets back to us after about 10 days. She indicates that they "found" an installer who will install the carpet without a problem. 13) Salesperson indicates this has never happened before, despite the fact that the installer with 35 years of experience said the same thing happened a month ago. Who is lying? Our experience is that it is typically the person who has a motive to lie. 14) Salesperson indicates that manufacturer will not take carpet back. Obviously therein lies the motive. Riemer is in a bind. Salesperson says we have no choice but to take the carpet with the new "special" installer. 15) We feel like this is a shakedown. What should we do?

Eldren Akins Floorsanding