Caesars is one of worse hotels if not the worse hotel on the strip. The lack or service and attention is the worse strip. The hotel would see her you Gray Goose , Belvedere; or other premium drinks due to the hotel being out. How is a major hotel out of anything. Overall then service and quality here is not is not part to anyone guess. @35 alone a ViP. Guy.: never stay at a Caesar's property. The quality of service is subpar. read more

I am on a family vacation at Ceasars and the resort as a whole has nice restaurants and high-end shops, but there are a lot of children running through the common areas and the casino. I understand being family friendly, but casinos filled with smoke is no place for children and infants, not to mention it is not a safe environment. If you are coming for an adult Vegas vacation, avoid this resort. The other issue is the lack of bellman. We were unable to get help with our bags and assistance to pick up a mobility scooter for my mother. She was overcharged for the scooter with no assistance to resolve the overcharge. read more

The sports book at Caesar's is fun, especially during any college sports season. On this trip, our visit was primarily to bet and watch college football. Always a good time to egg-on opposing team fans! Nice, mostly a fun time, but could use a little TLC with staff training. read more

Caesars Palace - Casinos Near Me - Las Vegas, Nevada

DO NOT USE CEASARS SPORTSBOOK NO MATTER HOW GOOD THEIR PROMOS SOUND. Ceasaes is the biggest scam out of all the sportsbooks!! (Honestly I have never had issues with any others) I opted into their "Free NFL jersey" promo and it stated to place $100 in NFL bets during the month of September and receive credit for $150 towards an NFL jersey. Weeks went by after the promo period ended and I still had no response from them, so I called them. After waiting on hold 2 hours for a representative, I got frustrated and hung up. The next day I decided to try their chat option thru the app. It stated there were 24 people ahead of me. I waited another hour, and once there were 0 people ahead of me, it logged me off and said chat ended! The following day I tried again and waited another hour before I was finally able to connect with someone. They told me they were going send my credit via email within 72 hours.... 5 days passed and still no email! So again I used their app to chat and waited another 45 minutes and they told me "they can confirm that I did opt in and I am a qualified customer and that they would send out the code the following week"! Waited over a week with no response, so I sent them an email, and they responded that I didn't opt it, even tho I know I did, and they told me I did. By far the most frustrating thing I have dealt with in a long time!! It's hard to believe these companies don't understand how negative publicity will hurt them in the long run. Bad news travels 10 times quicker than good news but yet they are willing to lose a lot more money than the $150 they promised. Don't give this company anymore money. I have had great experiences with Fan Duel, Bet MGM, and Draft Kings read more

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Here for a work conference and there was a rave happening at a club that was so loud I could feel the vibrations in my room. Called front desk and off site supervisor, front desk clerk and security were all unapologetic. If I were here for a bachelor/bachelorette party then great, but not cool putting work conference folk here and telling them there was nothing they could do, but of course, they all "understood." Never had this issue at ANY other hotel in Vegas. Ridiculous. read more

Pros and cons. Sat in VIP but they had the seats packed in so it was hard to get around. Not worth $400. Beers were warm. Maybe they wanted you to order buckets of beer instead of singles. Air circulation was not great. Smoke from the person smoking a cigar next to me was coming right into my face. I get it I'm at a casino and need to adapt to the environment but a little better air circulation goes a long way in making everyone comfortable. The food delivery though was great and the food came quickly and was still piping hot. I do enjoy the large displays so it is easy to see wherever you are. read more

I acidentally bet on next year's NBA champion while attempting to bet on this year's. Caesar's refused to void my bet.

This was the worst hotel I have ever stayed in and I've stayed in them all over the world. The phone doesn't work so there was no way to call for help if you had 911 issues or room service or anything else. The floor in the bathroom was not clean. The cold water faucet did not work. There was no way to get food delivered to your room because when you called all the numbers they gave you they said they were closed. This is like 9 AM on a Sunday. The bathroom had no shower cap no face cream no hairdryer. I don't understand why anybody would stay here unless they like looking at pictures of naked men. read more

What once was is no longer! Just a poorly managed Sportsbook, huge lines that merge at the end for those that have upper status rewards card. Line hostess then manages traffic to let one rewards member for every regular Joe. How about a window for cashing tickets only? This was unbearable for Superbowl weekend. They do have Kiosk's that i used at 8 a.m. on Sunday when the lines at the Sportsbook were a least a hour long, bet the NBA and won but couldn't cash until the Superbowl had begun due to the crowds . Casino cage does not cash sports tickets during Sportbook hours. Went across the street to get my Superbowl bet in. It was a mess on Saturday as well, so it just was not the extra crowd for Superbowl Yes ,they have a bar that blocks half of the screens as other have mentioned. Used to love this place, but will look elsewhere in the future. Even the dark lights could not hide the mismanagement. read more

We went to Caesar's Palace for the bacchanal buffet. It was excellent and would get five stars . However, the experience in getting there was extremely poor. The parking is was $25 though the sign said it would be 20. A bank of four elevators served the parking garage and the hotel tower. Unfortunately, only one bank of elevators was working. lines of people with wheelchair strollers and other various bags from shopping were fighting for a position for one elevator. when comments were made to the staff, we were met with dead eyes or ignoring the comment. For all the money going in there, they should at least keep everything in order. read more

I am so unimpressed. I am paying high rates to stay in a suite in Augustus Tower overlooking the Strip. I have a robe and slippers but no coffee pods. There is a Keurig coffee machine but no coffee. I called and was told that the policy is that I can pay for coffee pods. What kind of a hotel is this? Obviously not top notch. but nickel and dime. I've attempted to speak to a manager about this and been put on hold indefinitely. Nice view and location but horrible service. They got my money now but won't again. read more

Watch the bartenders here closely. They seem to automatically take their tips out of your change. Ordered two well drinks, $28 and some change. Yes, I know I could buy the bottle for that, but it is right on the strip. Anyway, paid cash, $40. Dude hands me $7 and some change. After counting it twice. Guess he though I couldn't do math. Just sucks that Caesars would allow this behavior from their staff. read more

I visited this casino with my friends on 25th, they ruined our vacation. I left my personal belongings I. My room 2829 palace tower, I went back to get it the security guy was racist and very disrespectful, after making us wit for 2 hours he said to fill out the forms and leave his window, I needed my jackets to walk on the strip, he said the house keeping is closed at 6pm Monday the 26th, I was embarrassed in front of my friends, it was disappointing, the security was very rude and did not attempt to help us, I really need to write to someone above to know the situation, after my experience I don't trust their employees and will not visit them, read more

never will stay here again 60 minute check in no waitresses Walked to Flamingo for better service read more

Not sure the name of the drink waitress. NFL Sunday. Gave her a $20s for a tip because she was so good. Attentive. Friendly service. Appreciate that. Thank you whoever that was. read more

One of the best sports books in all of Vegas (and believe me, I've been to them all). This place is huge and has a lot to offer. Many tvs, many sports betting windows, a bar that is in the center of it all. read more

Caesars Palace - Casinos Near Me - Las Vegas, Nevada

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This is a very nice sports bar! One of my favorites on the strip! Love the bar behind it for fast drink service! You don't have to go far. Bathrooms on the other side of the sportbook. Big nice chairs for you sit in! You have to get here super super early for NCAA and sunday NFL football game before they start or you will have a hell of a time finding anywhere to sit! read more

Caesars Palace - This line for the NCAA Tourney!! On a good note you have time to think what games you want to play in line! =) - Casinos Near Me - Las Vegas, Nevada

I've been going to the Caesar's sportsbook for 20 years, but never again. It's reasonable to expect good service at a casino. On this trip, with many(6+) windows open, cashiers had not interest in taking wagers, just wanted to joke with each other. It's infuriating when you're trying to make a winning wager, and nobody will take your bet. Worse, I asked to speak to the manager, as soon as she came out of the back room it was obvious she had no interest in hearing what I had to say...worst customer service I've ever received in Vegas (my wife is from Vegas, so we are regulars). I will never spend another dime at Caesar's after this experience. read more

It's a nice sport bar. Big tv's and lots of them. Comfortable seating and relax with a drink at the poker video game or just gamble on horses and sports. Pls gamble with modernization! For fun is good and don't think you can win a home but you can easily lose one! read more

Caesars Palace - Casinos Near Me - Las Vegas, Nevada

They only had 2 windows open which caused the line to be backed all day. The only have 2 kiosks and they aren't that user friendly which causes more wait times. When you are betting horses, you need to be able to access a window or a kiosk. For a top Sportsbook, I was disappointed read more

While in Las Vegas, I had to make some sports bets, the person behind the desk was very helpful in explaining the baseball odds and how they work, also made a bet for the Seahawks to win the Super Bowl as I always do! Overall. pleasant experience compared to the rest of this Casino. read more

Comfortable seats to watch games and races on the jumbo TVs, but in general the payouts seem lower. I usually go to MGM properties, if not MGM itself. read more

Caesars Palace - Casinos Near Me - Las Vegas, Nevada

I've been a diamond plus member since August and was supposed to get 30 dollars a month in freebets. But the trick is you have to wager 150 in sports to get the 30 dollar freebet which I did. They owe me 120 dollars in freebets and making excuses up so I won't get it. There promotions are the worst in the Industry. Every casino and sportsbook give out there promotions the next day, but Ceasars will give your promotion when there ready to. Worse sportsbook and casinos for promotions. Sometimes you don't get your tear credits til Monday so you have to wait 3 days to get it. Stay away from this sportsbook and casino online nothing but problems with them giving you your promotion bonus and your freebets. I would rate it a minus 10 if they have it. The woman that answer the phones are a joke they don't even want to listen to you and there all bitches!!!! read more

Horrible customer service. Played a promo that was sent directly to my email. Never honored it and played me around the loop. Went through this process 3 times still same approach. And canceled my chat because they had no answers for my promo I played. Have proof of email they sent. Will never use this site again. Total scam. Especially for promos. They Just want your money. read more

Booked for an event - superbowl. It's actually a pretty pleasant experience - giant TVs, you get your own waitress service for your area, you order food online that gets delivered pretty promptly and they had a massage person going around for some folks. They also give you some drink tickets which came in handy - and seeing as how I'm not too much of a drinker - got to keep one as a souvenir. With that said - if you want all these amenities you have to be willing to throw down some money. Throwing down that much cash isn't for everyone and maybe not even really worth it. I'd say I probably have about the same fun as going to my local pub. Also ask my bets were placed out side of the sportsbook. It looked like a mad house that night so well worth it to place bets before hand. And actually if you don't have tickets for big sporting events I'd probably opt to stay at your local pub - again - mad house. People were standing around in a line just waiting to get drinks. read more

Terrible customer service. Put $100 into the electronic sports machine and after seeking help in an understaffed sports book, the money was lost and they refused to help recover. They were unhelpful, unapologetic, and ever after escalating, received no support. Will never be going back... read more

This is a great spot to watch the game. They have comfortable seats and the service is a great. When you make a bet make sure to get a free drink ticket. I really like this place and I am glad that I went here. If you want to watch the game and place your bets, I suggest hanging here out! read more

I see several other reviews that are similar to this, but the more the merrier. Do not ever consider depositing money into Caesar's online sports betting site. They do not honor their "promos" and "free bets". Countless lengthy online chats usually do not resolve issues. They regularly falsely blame the user for not following the terms of of a promo, or say to "check your account in 24 hours" (while they do nothing). If you use a credit card to open your account, they don't charge it as a credit expense, such as buying a book from Amazon, they charge it as a cash advance ... Caesar's claims "no fees", but your credit card won't agree. Don't walk away, run away from these fraudsters. read more

While this area seems more dated than the rest of the casino, it's nice and clean. Not once were we approached by wait staff asking if we needed anything, which was a bit of a bummer. read more

Poor Big Game Experience Not sure why Caesar's thought it would be a good idea to "maximize revenue" by doing a bait and switch and then not even filling the place, but overall I'm not spending a single dime ever again at any Caesar's property. Was expecting seating like in their website picture = large, leather seats. Instead got ballroom chairs. I figure "no big deal, at least the video will be good." Nope, 1/2 of the screens were filled with rotating advertisements for Caesars restaurants, etc. "Not a problem, at least it'll be fun viewing with the sportsbook crowd." Nope, at least 1/3 of the seats were emtpy, and less than 10 on our side had people in them. read more

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The online sportsbook is a joke compared to the rest. They promise a lot of things, but I have still not received my initial deposit match, and nobody will assist me. Use another one, they are much better and actually do what they say. read more

Signed up 4 days ago, had to submit personal documents so they could. Confirm my identity. They told me they would be back with me shortly. I'm still waiting. The live chat doesn't work, I contacted them by email & it is a pre made email that comes back answering questions about the bonus. You can't contact a real person. Imagine you have an issue & you can't get it resolved with your real money. To risky for me, I already signed up with a legit sports book. My only problem is that they have my personal info & I can't erase it or get it back read more

For years upon years I had passed the Caesar's Palace Sports Book and just glanced at all the boards. I finally got the chance to come and place a bet here and it was a really cool experience. If you don't know what you're doing, much like me, they will take care of you and explain all the ins and outs of placing sports book bets. Excellent customer service. If I were more lazy and more into sports I might park myself at one of the many comfy looking chairs and call it a day. There is plenty of sitting room and the bar is close by. I can see why no one would want to leave. I really like that it's open and you are still immersed in the action of Las Vegas. Instead of just passing by next time I might have to stop in for a small stay. Mike was the guy who took care of our bet and he was so friendly and fun. He explained everything that we needed to do and he did it with a sense of humor. That kind of service made me want to go back and spend all my money. Nice people make the world go round. Overall this is a cool place to hang out, watch some of the huge TVs, and get lost in all the action. Great for beginners. I would for sure stop by again and make a day out of it. read more

Full disclaimer, this was my first time at a sports book, and I loved it. Reserved a bunch of seats for a bachelor party, and each seat came with three drink tickets. Waitress was very efficient, the atmosphere is electric and it's a good way to hang out with your buddies and watch sports (with a little investment in each game)! read more

I wouldn't use this sports book because of this stupid commercial. Yelling and you can't even understand it.

Barb Lundberg, Caesars Palace Concierge is AWESOME! On a recent trip to LV we found ourselves in a "double booked" situation for local shows. We visited the concierge at Caesars (Barb) and asked for assistance in getting out situation sorted out. Barb was able to get the show at Caesars re-scheduled in less than 15 minutes and ALSO got us a refund for a show that we were unable to re-schedule. Great job Barb!!!! You made our trip even more enjoyable!!!!! THANKS read more

I have never really been sold on Caesars. It's a solid place with some decent restaurants and a decent casino, but I think there are better places on the strip. Unfortunately, this carries over to the sports book as well. It's just a complete afterthought. The place can get packed at times, so it's a good thing they put out plenty of chairs, but that's about the best that can be said. Those chairs are the type you see at a hotel-based conference, sit in for an hour, and complain about. When you have Mirage next store and Bellagio next door, two very good sports books, you either have to try to compete or just abandon it. Caesars does neither and just half asses it, very obviously. No thanks. read more

As soon as you enter Caesars you will see this place on your left side with a bright neon sign "24 hours". This place does not have any other names and there is a reason for it. The food is miserable and extremely overpriced. They charge for everything, including side order of bacon ($7) which is impossible to eat no matter how hungry you are. Unfortunately, my parents in law with the rest of the family got into this trap of a restaurant. Four people ordered 3 omelets for breakfast, 1 order of pancakes, 4 coffees, 1 side order of bacon and ended up paying $160. When I woke up they told me how they got robbed in a day light by Caesars. I asked them what was the name of the restaurant they had their breakfast at and no one could tell me the name. I could not believe that there is a place which open 24/7 at Caesars hotel, but does not have the name. Well, they were right. I approached a host at the entrance of that restaurant and asked him what was the name of this place. His reply was "Cafe Americano". As you understand, he lied. He came up with a random name because he knows that there is none. You won't be able to find a menu or any reference of this place on Caesars website. Caesars hotel and their management know what they are doing. As soon as you assign an official name to the place, you will get reviews. Reviews for this type of food with prices they charge would earn them 2 stars max. Without an official name and cheesy neon sign "24 hours" they can continue fooling random people who go there because it is right at the entrance (or exit, depends which direction you are going to). I hope my review will stay here and more people will add their own. Of course, no one will stop Caesar's shady management from adding fake reviews, but truth will prevail as soon as people who eat there will be able to write about their experience. read more

For everyone. I am a long time diamond holder at Caesars properties. So I know their may be some confusion. 24 Hours is in fact Cafe Americano. 10 years ago it was actually not bad. The last time I went their was about two years ago and the people are great and courteous. Otherwise, GO TO DENNYS. As a whole, Rao's and the Steakhouse are excellent. Smashburger is good. Avoid every other choice including the restaurants with chefs names on them. The Buffet was excellent when it first opened. Now it does not even rate as a top 10. Save your money. Avoid most casinos for anything to eat. Lousy food, badly prepared and extremely expensive. YES, I said DENNYS. Right near Harrahs and they have moved to the second floor as they used to be on the first. Drug store on the first floor now. Cheap Dennys breakfast always decent. Avoid some hours as lines are sometimes 45 minutes and longer to eat. read more

how can you go wrong, Ceasars Hotel, sports book, bar. its all good. ive always loved sitting in this bar and getting pricey mixed drinks. staff is always nice and the place is always clean. 21 and older only, cool fish tank, nice leather seating, tvs. its all a go... read more

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