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    Caffè Nero

    3.7 (102 reviews)
    ModerateCoffee & Tea
    Open 6:30 am - 7:00 pm

    Order Caffè Nero Takeout or Delivery

    Caffè Nero Photos

    CAFFÈ NERO ATMOSPHERE

    What's the vibe?
    Moderate noise
    Dogs allowed
    Outdoor seating
    Good for working

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    Recommended Reviews - Caffè Nero

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    Amanda L.

    Good little coffee chain that's definitely a big step up from Starbucks. They do have great food for a coffee shop and I like the ambience a lot. I also like the fact that they don't make you feel like they're kicking you out after five minutes. Very Homie

    Yogurt Parfait and drinks
    Allison L.

    Quaint coffee shop in Andover. Love the academic feel with shelves of books and a fireplace. Good selection of foods and coffee. It's a chain but feels more rustic than a Starbucks.

    Current hours as of 2/27/2022.
    Marie M.

    Caffe Nero is a great place to eat a sandwich or sweet treat with coffee and just chill. The people who work here are warm and polite. Nice, huge vintage dining area. Tons of parking.

    a muffin and a cup of coffee
    Christina A.

    I always love visiting Caffe Nero to grab a latte and get some work done. The North Andover location is pretty rustic and cute, and the staff are all very nice. The one complaint I have is the rickety furniture. I sat at a shared table with a few other people, and the table was so wobbly I couldn't really focus on my work. The coffee itself was super good and my muffin was a great snack.

    Hayley C.

    First time coming to Caffe Nero after living in Massachusetts for almost three years! First impression: the cafe looks very inviting and modern, and the menu had a wide variety of food and drinks for everyone. Although they were lacking a good vegan sandwich option (only one was a sandwich that looked icky) so if you're strictly vegan this may not be a great spot. But they do have almond and soy milk for drinks! I got the veggie fritatta and strawberry vanilla frappe with soy milk. The fritatta was good but kinda lacking flavor )-: I like Starbucks's sandwiches a little better. The frappe was good but should have got it with almond milk LOL. I was mainly just disappointed in the sandwich/-:

    Snacks
    Sam D.

    Service: 1 star this place sucks in regards to service. During my stay (I sat there for 2-3 hours), the baristas, an Asian girl and white guy, sat there talking bad about customers and being rude. Drinks: 2 stars, nothing special about the tea and coffee here. Everything here is subpar. Food: there's flies on the croissants but have fun Ambiance: 3-4 stars it gets credit for being a study spot with tables and seating during covid. albeit, Starbucks up the street, has outdoor seating for when it's warm out.

    Classico Ground Coffee (Drip) and egg Bacon Breakfast Roll
    Olivia M.

    Love this place. This is the Caffe Nero I frequent and the staff is so friendly and attentive and the food is great. Coffee is also good. But my favorite thing is the ambiance. It's so cozy and warm and just such an enjoyable place to spend time working. Love it

    Live fly in my smoothie delivery!

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    3 months ago

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    6 months ago

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    4 months ago

    Service is good and there is varied seating. I did not love the chai, and pastries/sandwiches often look stale in the case.

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    1 year ago

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    1 year ago

    My local go-to spot for meetings. Great coffee convenient location. Always get parking in front. Friendly staff.

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    2 years ago

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    2 years ago

    Han and cheese croissants are phenomenal. The grilled cheese is yummy too. The coffee is good but a little expensive.

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    4 years ago

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    4 years ago

    I like the aesthetics here. Iiiiiiiiiiii llllliiiikkkkkkeeeee iiiiiittttttt hhhhhheeeeeerrrrreeeee.

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    10 years ago

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    Page 1 of 3

    Ask the Community - Caffè Nero

    Review Highlights - Caffè Nero

    Great coffee (cold brew is one of the smoothest brew's I've had), and food.

    Mentioned in 4 reviews

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    Crack'd Kitchen & Coffee - Sandwich Trio

    Crack'd Kitchen & Coffee

    4.5(299 reviews)
    2.3 mi
    $$
    Grab-and-go
    Gluten-free friendly

    I have always been a huge fan of Crack'd- I love their breakfast burritos and hash browns so very…read moremuch. However, the team of people that work there are truly the most amazing people. When we were in the process of losing our soul mate of a dog to lung cancer they would go above and beyond for our random orders and would always try to bring a smile to our face when we would pick it up. She wouldn't eat so we would call & ask for plain unseasoned grilled chicken or just bacon or whatever it was they always helped us out. Her last meal was bacon on the beach (her favorite place). Thank you for the amazing service.

    Ya know, I once navigated to this place on accident before? Yeah. Still not sure what my GPS was…read moredoing that day. Because I normally go to the one in Salem. But on this day, I thought to myself, "Self, I really hate making that busy-as-hell left turn on South Broadway in Salem. What if we took a journey to the Andover location instead?" And so it was. I enter this cozy little restaurant carefully tucked against a slightly submerged parking garage. Although, I probably shouldn't say "little" because the interior was noticeably larger than its Salem counterpart. It's also noisy AF in there when it gets busier than a New York subway. So naturally, I ordered my usual to-go (a Country Classic with an extra egg and hashbrowns for those who don't know). Only it wasn't *quite* ready on time. Which, to be fair, is kind of a minor point. Thing is, they have to shout your name whenever your order is finally ready. This in and of itself can prove to be quite the challenge when bellowing atop the already roaring crowd of customers impeding the otherwise accessible pickup shelves. I'll do my best to describe the interior since I wasn't really able to take pictures. But try to imagine an L-shaped dining area with the longest part hosting a row of countertop seats facing the windows. Beyond that sits a rather modest dining area with a few more tables. Next to that sits the gender neutral restrooms. It's strange and cramp, particularly when the place is packed tighter than a sardine can. Sufficed to say, I'm not much a fan of the interior design here. Being the partial recluse that I am, I offer the following best practice for a place so riotous: mobile order that shiz, cuh! Seriously. I had to put in my noise cancelling earbuds to appease my misophonia. The good news is....the food is still awesome. The eggs? Creamier than crème fraîche. Taters? Eh, I don't why...but these seemed way more seasoned the very first time I tried them. Fortunately, they actually pair rather well with their refined version of ketchup. The bacon? Well...let's just say I wish it were served well done. Not sure if I'm able to request that. But I'll scope out my options next time and get back to you all. That's it though. Nice place, WAY easier to get to than its Salem counterpart, but a bit too cramp and noisy for my taste which means....I'll likely ever dine in here. It's all good though, because I'm still giving Crack'd Kitchen & Coffee in Andover 4 Country Classics with all the fixins out of 5.

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    Caffè Nero - coffee - Updated May 2026

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