Food is decent. Usually looks similar to the picture online which is a plus. I tried the hot honey bowl, it was good but not much chicken on it. My toddler loves their kid grill cheese with turkey. The chocolate covered strawberries are always a great addition. Cafe zupa is consistent. Service is usually good and friendly. The restaurant always seems clean. If you're looking for a quick decent bite to eat this is a good spot. read more

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What a difference a day makes. So disappointing how my last few visits have been getting bad. I really really used to love this place along with the cleanliness and service. Tables and floors are dirty. I asked for napkins and she literally counts out 3 napkins cause we were 3 people. Seriously. How about refilling the dispenser. Bathroom dirty.Toilet paper rolls on top of toilet and dispenser empty. Where is the manager? So sad cause I really like the food served here. This place is screaming for management to do its job. The gentleman and soup girl were very friendly and eager to help and make my salad as asked. Oh and the avocados were hard. read more

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Enriching food, friendly staff, and wholesome environment! My cousin and I ended up at Café Zupas after not being able to find our original destination, and we're so glad we did! They have a little bit of everything, but the composition of every plate they serve us is fresh and healthy ingredients. I got the nourish bowl and it was fantastic. Was able to try a few of the soups that were delicious as well. And to top it off, a chocolate covered strawberry! read more

Café Zupas - Salad Near Me - Avondale, Arizona

Enjoyed a hearty and great lunch at Zupas today. The selections of sandwiches, salads and soups is top notch! Great service and crafty skilled staff dish out yummy favorites. We had the choose 2 combo and it was hard to pick just 2 so I had to add a soup as well. My choice was the ham, bacon tomato sandwich that is served toasted with a delicious spread of honey mustard and cheese. I then had to go with my favorite salad which is the glazed chipotle. I think the cherry tomatoes give it a nice balance and contrast with the sweet and semi spicy dressing. Then I had to get the hearty lobster bisque soup that come with the oyster crackers. They give you a dinner roll and of course can't forget the chocolate dipped strawberry to finish the meal. To drink I really enjoyed the strawberry mocktail. My wife had the turkey bacon sandwich & mushroom potato soup. The kiddo chose the chicken strips. Overall a solid lunch today and really enjoyed the food. My only suggestion would be that the staff clean the glass door on the front entrance as it looked like a bunch of peeps with dirty food hands had been opening and closing it. Not just finger prints but clearly some people don't know how to wash food off their hands so had to say something about it. read more

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Really not impressed with this place. All the tables were dirty, dishes were piled up by the trash, and there wasn't any salt & pepper to season their food (which was extremely bland). I also specifically asked if they had unsweetened tea, was sold a drink, and then found out the tea urn was "out of order". As if this wasn't lackluster enough the service was disjointed... no communication among the staff. We had to repeatedly tell them what we ordered. Tipping at the counter left us feeling cheated by this experience. Tips are earned, but here it felt hollow. We will not be back, way too many better choices to spend our money on. read more

So I have not been back to Cafe Zupas since my last review. I honestly couldn't even remember what I had even thought about the food. 8 years later according to my last yelp and let me say this, it was TERRIBLE! We literally told the girl haven't been here we have some questions, we were kind of rushed I get it to a point, because at the end of the day customer service should be a priority. The line again was chaos, people in front of us were getting the their food mixed up with others in line, the restroom was beyond words disgusting!!! No salt no pepper we actually didn't even get our food we strait walked out. Never again! read more

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I tried the soups for the first time after surgery. There were three different types: Loaded baked potato, Lobster bisque, and Mushroom bisque. Fast, fresh soups that come with a roll and a chocolate-covered strawberry. The soups reheated well and maintained their original flavors and textures. read more

I enjoy building my own salad. They have a huge variety of fresh, delicious ingredients! My salad was a masterpiece. The food was so good that we ate supper there the 2 days that we were in Avondale, AZ. Everyone who works there is friendly and helpful. We enjoyed the atmosphere and music. It was a good time and an excellent meal! read more

I don't usually leave reviews, but I felt like I needed to share my experience today. The bathroom was absolutely filthy, and after mentioning it to a few staff members, nothing was done about it. It left a really bad impression. The tables were dirty, and the food on the line looked very unappetizing different items were mixed together in trays where they clearly didn't belong. It just felt careless and unhygienic overall. This place really needs better attention to cleanliness and possibly a change in management. I hope they take this seriously because it could be a great spot with the right leadership. read more

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I LOOOVE me some bowls! Especially when it's made with healthy ingredients! I am in town for work and I ordered a Norish Bowl via Uber eats. This bowl consisted of everything I'd ever ask for in a bowl!! Protein, leafy greens, veggies and carb - Very well balanced and super filling!! They also have variety of salads and soups. I will probably order from them again tomorrow!!!!!! read more

Café Zupas - Nourish Bowl - Salad Near Me - Avondale, Arizona

This place use to be my jam. Try two combo...good portion of food and leave with a full belly. Haven't had it in years so I finally made it back and was more than disappointed. I ordered a try two combo, sandwich came with one thin piece of meat. Creat my own salad, ordered it with chicken and they literally dumped 3 tiny pieces of chicken on it and that was it until I said something only to have to get the managers approval for more chicken. Then had to ask for the chocolate strawberry and roll that use to come with the order that apparently doesn't anymore. Griping at this point...I'll never go back to Zupas again and it's hurts to say because it use to be my go to. Cheers. read more

Wow this place is gross. Every surface here is filthy even in the back and soups uncovered looking old. Save yourself from getting sick, don't come here. read more

We come to Zupas when we feel like having a salad and sandwich option . I've loved 'nuts about berries' salad for years now, a salad I recommend every time. I think it's the dressing.. it's so freaking good! I miss their tofu avocado sandwich but the grilled cheese hits every time. There's pesto in the inside. They recently added power bowls to their menu and I'm eager to try it one day :). On the weekends it could get really busy but today it was quiet. It was an hour until closing and our favorite juice we get wasn't as good as usual. It was at the end of the jug to be fair. The restaurant runs cold but there's always a place to sit. Overall, I love the food each time! read more

Café Zupas - Nuts about berries salad, grilled cheese, soup - Salad Near Me - Avondale, Arizona

It's unfortunate that I really like this food because they have the worst customer service at this location. I have had the worst experience the last few times I went... EXTREMELY long wait times to pay and get your food and when you do get it it's not correct. I understand there a lot of teenagers running this place so there is a lot of disorganization and unprofessionalism, but that's exactly why they need a seasoned manager on duty at all times because a kid running the place isn't working. I highly recommend you visit another location if you can. The one in Glendale is great! read more

Bowls are amazing and always fresh. But jeez it takes so long getting the food. All the employees don't even serve you they act like you don't exist. read more

Found a 8in long curly hair strand in my salad today. Extremely pissed and disgusted. Do better staff and wear your hairnets, everyone should be checked at this location for their food handlers cards. read more

Café Zupas - 8in light brown curly hair found in my salad today. Clearly they are not all wearing hair nets at this location. - Salad Near Me - Avondale, Arizona

I love zupas but they really need to address something at this location. I come here often because I live across the street and something is wrong with my order every single time, either they don't add a topping i paid extra for, added toppings i removed, don't have a cookie i used points to pay for and then they say they can't refund, or they are consistently 25+ minutes past to go pickup time when there's no one in the store. But the reason i'm finally writing a review is because i ordered a try 2 combo and used 1000 pts to get half off. I bring the food home and they gave me the wrong salad, and i paid for bacon topping which i also did not get lol. I called and was able to get a refund which was nice but the refund is only for what i paid and they cant do anything about the 1000 pts i lost. EDIT: I just opened my sandwich and they used whole grain bread when i ordered the regular bread that almost every other person gets. omg. just frustrating because the food would be great if there wasnt something wrong every single time read more

Café Zupas - salad i received vs salad i ordered and sandwich i received vs sandwich i ordered - Salad Near Me - Avondale, Arizona

Food is good but the process of dirty dishes and area for throwing out your stuff is DISGUSTING! Also why doesn't anyone clean the high chairs or tables... the staff cant just serve food and ignore everything else. Is there a manager on site? Ridiculous. read more

Dining in isn't an option because every single table is dirty and has stacked plates of dirty dishes. I wish there was a different location closer to me because I really enjoy Zupas but this location is a mess read more

Café Zupas - Salad Near Me - Avondale, Arizona

Incredible soups, salads and sandwiches. Out ranks Panera and several other places. Their fresh ingredients are wonderful. Hands down the greatest mushroom bisque soup. I could eat it daily. The lobster bisque is yummy, too. The staff is always friendly. I love it here. read more

Great menu and everything is so fresh and spot on every time. You also get a free dipped strawberry every time.

I'm so annoyed to be so mad about a $7 meal -- that after all costs associated with ordering through the app was actually $15 (which is the cost an overwhelmed working parent pays without second thought when you're driving home this late from your small child's extracurriculars) -- so I basically paid $15 to make my child cry tonight. I placed an order through the app at 7:24PM, it said it would be delivered at 8:02PM. I ordered a kids soup and fruit cup with an apple juice... I get a text from the delivery driver saying they did not provide the soup because they are closed and to request a refund (which I've had to jump through a million hoops to figure out how to even request a refund through their website). So my order finally arrives at 8:39PM. My kid looks inside the bag and actually begins to cry when she sees a literal empty soup cup inside the bag thinking it's some type of messed up joke. My child ate a cup of soggy fruit with apple juice for dinner after waiting over an hour to find out that the restaurant could not fulfill the order. I would have a million times preferred they have cancelled the order from the jump over now having to do the most to get my stupid money back and let others know what to expect from this location. The day prior, I also placed an order that was delivered a full hour after the promised delivery time -- apparently it was not a one time issue, the service is just absolute garbage here. read more

Café Zupas - Lobster bisque - Salad Near Me - Avondale, Arizona

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Employees are apparently OK with delivery drivers cutting in front of regular customers. Wanted to pick up my pick up order was waiting because an employee was doing something when a delivery driver walks and cuts and passed me and get the employees Attention rather than waiting in line. I turned in a pretty calm voice, but a little ticked off. Say you know I was also waiting for my pick up order, but I was being Patient and then the employee looks at me and goes. You didn't need to blow up on him like that and I was like that wasn't a blowup. So I guess I'll take my business elsewhere since they don't value customers read more

Service sucks!! Which is sad because the food is great. I just discovered this place and I am unfortunately going to stop coming because they don't know how to get their shit together. I ordered online because I have a baby I have to travel with, thinking it would be faster. My order is supposedly "ready" and the workers get through an entire line of orders and have an entire little huddle before they even get started on my order! Wtf!!! I literally would have gotten my food faster had I gotten in the line and waited. This is ridiculous. Whoever is managing this need to reevaluate their priorities!! They suck read more

Please stop serving lettuce butts. Nobody wants to eat those. Make the extra effort to chop the butts off the lettuce. ​

Order my food online, drive all the way to pickup just to be told, they do not have anymore of the food, I ordered. Than told, I would receive a refund in 3-5 business days without a refund receipt. read more

It is awesome to get great healthy and fast meals. I have eaten here and also use pick up services that they offer. Food is always fresh and drinks are refreshing. The place is nice and clean. Staff is very friendly and helpful. My favies are: CHICKEN ENCHILADA CHILI - Extra chips please BRISKET GRILLED CHEESE HONEY BACON CLUB STEAK CHEESE ORANGE BERRY INFUSION - I can bathe with this stuff! Why the 4 stars, for the price I wish it was a little more. read more

We went the other night and we noticed that they were serving the food proportions with their hands instead of using the provided spoons and when we received our plates and we're getting ready to eat, we noticed that the plates were extremely dirty. I think they even use their hands for the avocado because why was there avocado all over my bowl this is unacceptable, lobby is always messy as well. Is there a staff shortage problem? read more

Great staff the food was wonderful. They treat everybody with a smile. Very knowledgeable about the food. Great place to eat very clean thank you guys. The manager and staff was so nice. read more

I enjoyed eating here for years until recently . The past three times I've eaten at this location there were at least 6 customers before me standing and waiting for their orders. Service is incredibly slow! Also the employee at the checkout was wearing food service gloves and touching register with them, then reaching into the dinner roll bag with the same gloves to place our bread into the little paper envelopes they are served in. This continued through several customers with 1 pair of gloves. I don't think I will be returning. read more

Went in for the first time to support a school fundraiser. They have a variety of healthy options and everything is very customizable. I got the lobster bisque soup which was amazing and the Italian sandwich. The bread and chocolate covered strawberry were an added bonus to the delicious meal. It was very busy with the fundraiser and a large group but the service was good and the employees behind the counter handled the business with ease. Will definitely be back. read more

Café Zupas - Lobster bisque and Italian club - Salad Near Me - Avondale, Arizona

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The food is always great, but today this location was very under staffed. By the time the cashier got our orders entered in, our soup wasn't hot anymore. Management: hire more frontline help! Your employees will get tired of doing the job of 2 people. The poor cashier is bussing the tables between entering orders. Diners: clean up after yourselves! No need to leave trays on the tables and napkins on floors. read more

Café Zupas - 8 tables were waiting to be bussed when we walked in - Salad Near Me - Avondale, Arizona

Food is always good, service sucks. Always order ahead but the food is never ready @ pick up time. The last three times we had to stand inside for 20+ minutes after the pick up time waiting for our food. Better luck just waiting in line and ordering. read more

The only reason this is a 2 star is because the food is actually good. Service is HORRIBLE. I'm in foodservice. Been in sales for 21 years and consulted on many different restaurants. This locations seems to be prioritizing online orders and they build those orders on the main line. So when people are piling in for lunch, they're forced to wait until the staff decides to start taking their orders. We just left from eating lunch here. Timeline was: almost 30 min from getting in line to getting our food. It left my wife 15 minutes to eat as she needed to get back to work. But 30 minutes to order?!?! A bit ridiculous. I brought it up to who I believed was either a manager and shift lead and both ladies (blondish hair both of them) didn't seem to care. The one girl in the darker blue shirt listened but didn't really have a response. Other than they had 2 call outs. The girl in the lighter blue shirt turned around. Listened. Then turned back around. I guess she too couldn't be bothered with a response. I'm in the industry. I get it. But the guys you have prepping bottles of dressing can take 5 minutes and help the FOH catch up. It also didn't help that they had 1 cashier and all the orders piling up on the glass display case. Just a complete unorganized mess. No one showing leadership. Oh, and this place is a cross contamination nightmare. The girl prepping the salads was dropping allergens all over non allergen ingredients (spilling nuts and cheese all over all the other ingredients) then with her dirty gloves covered in avocado, she touches other salad bowls that don't contain avocado and smears it all over our other bowls and plates. All in all. Someone needs to relay information from the line to the pass, prep needs to come around and help the line since they were backed up and online should be prepared separate from the FOH line. No way anyone should be waiting 30 minutes to get thru a line, order and pay. Be better guys. read more

What really sucks is their food was good but this time sandwiches were cold soup was cold. Very disappointing! Then watching the staff they handle the register get products from the back and use the same gloves to handle the food. How disgusting . All of them do this. If I am not mistaken an employee filled the ice machine then used the same gloves to make sandwiches. Not ever coming back to this location. Not exaggerating. read more

I placed an order at 5:03pm for curbside pickup. Order to be ready at 5:14pm. Order marked ready at 5:12pm. Arrived and clicked I'm here at 5:19pm. No one brought out order. Called store at 5:30 pm and was on the line for 5inutes and no answer. Had to have someone go inside to pick up my order for me and had it in my hands at 5:40pm. This is not the first time I've had issues with curbside pickup at this location. And to make matters worse. Upon arriving home, my meal was not prepared with care. I'm disappointed as Ive never had an issue with food preparation before and I love eating at Cafe Zupas. read more

Café Zupas - Salad Near Me - Avondale, Arizona

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The girl in the front told me my wait time was 10 minutes. It's been 30. I'm picking up a DoorDash and she can't even tell me how long the order was gonna take after I had asked her. read more

Had ordered food online 30 minutes prior, to find out when I arrived (on time) they ran out of the strawberry chocolate Dubai dessert. They said it was cancelled do to it being sold out. I go back to my car to receive a text my order was ready for pick up. Oh and I didn't get a receipt of the refund so I'm ñ hoping I get my 12$ back in 3-5 business days according to the cashier. Just sucks because I would think they could hit cancel and notify me on the order or maybe Actuallyyyyy make the order first since an online order had already paid it way before a walk in did. And place it in the pick up order refrigerator. Booooooo read more

I enjoy Cafe Zupa there soups are warm and tasty and the salads are always fresh. Sadly I feel like this location has not kept up with the quality. Today my pesto sandwich had one piece of tomato, this was it. Nasty part that you normally throw away was in my sandwich. It left a bad taste in my mouth I won't be coming back. read more

Café Zupas - Wrong part of the tomato - Salad Near Me - Avondale, Arizona

Terrible customer service rude and inattentive staff. Came in and ignored staff laughed