Zuzu went above and beyond for us. I would recommend them to anyone any day! Prompt to come out, fast, efficient and budget conscious. Thank you Zuzu!! read more

Zuzu saved me when my air conditioner broke several years ago. They installed a high quality unit quickly and professionally. They continue to check and clean the filter on an annual basis. I'm ready for the summer heat knowing I can stay cool!! Two words: professional and honest!!! read more

SHYSTER. Had him work on my property in CA (I live in NV) and he completely took advantage of me during a tough time. AC went out on tenants, he said he could solve the problem, charged $7k, goes to property and says he can't do it due to asbestos which he was already aware of. Made an alternative plan for a new furnace, he installed that, charged another $7k. Total 14k. Unfortunately during the time my newborn baby was between surgeries and I had no time to get other quotes and we just needed the AC working for the tenants. Now remodeling the house, a contractor came and pretty much told me what he charged way too much and didn't do the necessary work stated on the contracts. Additionally, I had to text daily for over a week to get somebody to email me the contract and payment receipts. Never actually got a response from any of the text messages, but randomly received the receipt in my email finally. Just want others to be aware this is not a company with integrity and will take advantage of those he can. read more

I recently moved to Stockton. Coming from the Bay Area I had no idea of the extreme weather conditions and found myself in a bind. I saw the infamous logo of ZUZU's A1 Plumbing Heating and Air driving in my neighborhood and thought wow- they do it all. After having a few companies come by for an estimate, I met Jay and knew he was our guy! We had an old floor heater and no AC. We discussed mini splits and then he recommended Central Air & Heating for our particular situation. I'm telling you it was the best decision!! He had his guys in and out. The professionalism from Jay and the team was bar-none. He came by to check on the guys and making sure all was in order. Not only did he offer a guarantee that no one could beat, his prices were unmatched because he passes his savings to us. All consumers want is quality work at a good price point. He offered that and more--So much so, that we hired him again the following week to do a 2-head mini split in our San Jose rental home! I recommend ZUZU for not only heating and air but also his worker mentioned that they have over 30 years experience in plumbing. I definitely know who to call when I need that service as well! If you want A1 service call Zuzu's & ask for Jay! read more

Didn't want to do this but Mr ZuZu earned my consternation. Bought 2 roof units, expensive but that's the way it is. Mr ZuZu was nice on making the sale and all and the installers were ok... except. Everything was fine, actually saved money on the AC usage last summer and looks the same for the heating. It rained... and then we noticed water coming out of a light fixture. It wasn't the roof. Went up after the storm and examined everything looking for the leak. Figured out the water got in through the gap between the HVAC unit and the sheet metal base. The lower HVAC unit had some caulking done although it wasn't thorough. Upper unit had no caulking at all. There's some serious gaps from the install. Had called Mr ZuZu twice. First time he said he would be there in a couple of hours but called later and said it was too dark. Said he'd be by today between 12 and 1. No show, no call. So I went up, took pics and did the caulking myself. No Bueno. Noticed the overhang over the base differed on each unit. Made extra sure caulk happened where there was no overhang (front on one, back on the other). I am confident that there will be no leaking from those joints. Each unit had an especially large gap on one spot. Best to do what you say you're gonna do, best to do quality work, best to inspect and make sure the employees did it right. read more

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Left a review on google but had to make another stop here to make sure they get the credit they deserve. Can't rave enough about how good Jay and Alex were. Thank you both for all your hard work, your professionalism and for staying late to make sure I was not stuck in a hot house. I appreciate how responsive and quickly you both got the job done Great service, professional, very thorough and knowledgeable. Courteous, prompt, very efficient and price competitive. Can't say enough about how satisfied I am with my experience w A1 Zuzu. I had my entire AC/Heating system replaced. They did excellent work and went above and beyond to get it done in a timely matter. Hard to find good honest companies now a days. I am a very happy satisfied customer. Thank you Highly, highly recommended ! read more

Jay was very professional and polite and very knowledgeable and his line of work did a great job. Highly recommend them. I will be using them from here on out. read more

It's June 102 degrees today came home from lake AC blowing hot air I called 6pm on a Saturday and they were so busy but showed up an hour later changed out my capacitor and done back in the cold zone thank you Jay when I upgrade to a newer unit I'm calling these guys again I appreciate the fast response and quick fix read more

2 day install was 14 days ago, and my brand new 3 ton until can't cool my 1152 square feet house!! the installer didn't know which direction the air handler went in the closet. He accidentally drilled a hole into my laundry room. my AC ran for 13 hours one day, and it was still 90 degrees in my house. when I called him, he said "what do you want me to do about it?". I had to go buy a floor AC for $485 to cool my house, after spending $10k for new AC. the installer was fired the day after his first install by himself. I've called Honey Air & Solar to come fix what this clown and his company can't figure out. when I'm asking for update when it will be fixed, I'm told not to text him anymore. He doesn't understand that he has a company and needs to be responsive. The most unprofessional person that I have ever come across in my life!!! read more

This was such a great decision. Our Air Conditioner/Heater went out on Thursday, he came on Friday. It took 3 days to take care of everything. The guy was amazing. He was fast, courteous, convenient, professional, and just an all around amazing guy. My family is super appreciative of his services. One of the things I appreciated the most was how he interacted with me and my kids. My kids asked questions and he answered all 1000 of them. My kids had fun watching him work. The cost was what we expected. First he tried to fix the unit, but because of the age he had to replace it. Excellent Job. Excellent Service. Thank you so much for fixing everything. If I could give 6 stars I would. :) Yes I would recommend them. Yes they are amazing. read more

I called ZuZu Plumbing Heating & Air I explained to Jay my frustrating 3 weeks long experience with Aladdin. YES, JAY AND BASSAM FIXED OUR AC IN LESS THAN 1 HOUR FOR $300!!! Feel free to read my review of Aladdin Heating & Air! read more

My AC unit went out on the Sunday before Labor Day I called Zuzu heating and air about 3:30 pm I spoke to a real person who was able to take my information and to my Surprise tell me they would have someone Out the next day on Labor Day I asked she told me yes On Labor Day jay showed up Took the time to explain the problem to me and he fixed it The all around service by Zuzu heating and air was A+ read more

Great air condition service. used them twice very knowledgeable and very fair prices only guys I will use. They came out the same day it was after 6pm on a Friday thanks to them my family was cool all weekend. read more

Zuzu Plumbing came out and did a great job putting in a new gas wall heater in a home I manage. Knowledgeable, did clean work, kept to the estimate and their office help is charming! What else do you look for?? Answer: NOTHING read more

We had them come out to fix a broken heater. We had 2 additional contractors come out after him for a second and third opinion. He was going to charge us 850 dollars for something that 2 other contractors could do for 410. In addition, both of the other contractors said that the second part that was broken would have had to be manually manipulated by someone (ie: the original people that came out) I do not recommend them at all. read more

Stay away from this company! They called me at 7:30pm to tell me a tech was to be there within 1 hr. at my residence. Around 9:30pm I called to ask if everything was still on and was told that the tech was running late and would be here within 30 min. About 11:40 pm called back and the lady let me know he was on his way. Its now 1:13am and as I write this I just get a call from the tech saying he is going to be on his way. I asked what does that mean since the said he was on his way almost 6 hrs ago and they tech replied Do you want to find some other company to come out tonight! I Own an appraisal company and will let everyone know about this lame company!!! Stay away!! read more

Our air conditioner decided to call in sick on the hottest day of the year so far... as our thermostat hit 83 degrees inside our house on Father's Day, we decided to call Zuzu for same day service.. wow, what a great experience.. Our tech Jay arrived within a short period of time and quickly diagnosed the problem.. he explained the issue at hand and what part would be needed to get our unit up and running.. Within 30 minutes after arrival, our unit was pumping out cold air again.. thank goodness.. And the price was quite reasonable for a Father's Day Sunday. I'd absolutely recommend Zuzu if professionalism, quality customer service, and affordability is important to you. read more