1. Cal Duct Cleaning

    1. Cal Duct Cleaning

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    Campbell, CA

    Cal Duct Cleaning

    4.8 (213 reviews)
    Open Open 24 hours

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    2 hours

    Response rate

    100%

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    Tape was left by the tech and glue residue was left when the tape was pulled off.

    I hired Cal-Duct to clean my chimneys and was deeply disappointed with their service. The technician arrived an hour and a half late for the initial appointment, leaving a cleaning rod stuck in the chimney, duct tape residue on the chimney doors, and accidentally removing essential fire-resistant insulation from the chimney box. The company's response was slow, and they failed to resolve the issues in a timely manner. Since the cleaning rod was stuck, I couldn't use my chimney for two weeks plus the flue was stuck open with their rod so cold air was coming down the chimney the entire time. At the follow-up appointment, the technician arrived three hours late. He didn't know what he was working on and asked me if he could go to Home Depot to buy material for the job, completely unprepared. Once he did arrive, he removed the rod stuck in the chimney and the duct tape residue but brought unmarked insulation, which I didn't trust was fire-resistant. When I asked for its packaging to verify its safety, he couldn't provide it and couldn't confirm its source, he said he just found it in his van but said he didn't know where it came from. His attempt to demonstrate the insulation's safety by burning it with a lighter was unprofessional and only added to my concerns. The technician was so upset by my refusal to use questionable material that he peeled out of my driveway, which was the final straw in an already terrible experience. Later the manager, David, texted me complaining that they hadn't made money from me because they had to drive too much and had to come back twice. I asked for a refund which he refused and threatened me with some sort of claim. I strongly advise against using Cal-Duct for any services, as my experience has been nothing short of a nightmare.

    Thank you for getting my fireplace back in use so quickly.
    Nicole P.

    Outstanding service, respectful, clean and helpful. I had not run my fireplace in over a year. They cleaned my chimney and I was able to use the fireplace the same night.

    Camera attached to pipe to identify issues

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    4 years ago

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    6 years ago

    I sent CalDuct a message and got a response within an hour. Later that day, my chimney was sparkling and the price was right!

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    7 years ago

    Very responsive and accommodating service. On same day came to my home to resolve an issue. Very pleased

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    7 years ago

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    7 years ago

    Very happy with this company. Prompt and very thorough. Would definently use them again.

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    Page 6 of 6

    Ask the Community - Cal Duct Cleaning

    Review Highlights - Cal Duct Cleaning

    David traced the issue, hooked up the ductwork and cleaned out the system all the way from the laundry room out of the garage.

    Mentioned in 23 reviews

    Read more highlights

    Duct Pros

    Duct Pros

    4.9
    (198 reviews)

    Got the premium package which was slightly better pricing. Easy to schedule and good communication…read more Had to change my appointment due to emergency which was fine. Showed up about 20 min late after the assigned window, but would have been nice to update me earlier. Seems like they did a good job, took around 1-1.5 hrs, however left a lot of dust and debris after on my kitchen counter and on the bed in the bedroom after they left. They also helped me change the air filters in the heater. Addendum: upgraded to add 5 stars after they reached to to rectify the situation. Appreciate it

    I requested quotes from several duct cleaning companies through Yelp and Duct Pros stood out for…read morebeing straightforward and reasonably priced compared to others. One big tip skip the promo emails. The deals you get by contacting them directly are much better than what's advertised in those marketing blasts. Booking and pricing experience Communication was easy and transparent. No aggressive upselling, no pressure to add unnecessary services. They also offer solid incentives if you schedule on a weekend and are flexible with payment options, which I appreciated. Service experience The crew showed up on time and finished everything efficiently in about two hours. They did not show up with flashy uniforms or branded trucks, but honestly that mattered far less than the quality of the work. They clearly knew what they were doing and moved with purpose. They went the extra mile by pulling out the dryer and cleaning it thoroughly from the inside, not just the vent line. Bathroom exhaust fans were cleaned properly as well, which is something a lot of companies rush through. Results This is a relatively newer house so there wasn't a ton of buildup, but the work was done cleanly and professionally. No mess left behind and no shortcuts taken. Final verdict If you want honest work, fair pricing, and zero sales nonsense, Duct Pros is an easy recommendation. I would book them again without hesitation.

    Calvey Heating and Air

    Calvey Heating and Air

    4.8
    (527 reviews)

    So thankful for the Calvey team from start to finish. They were fully booked today and still went…read moreabove and beyond to come out and service our a/c before our graduation party. From the dispatch team, to Kelly - our service technician saying yes to one more visit on his already booked schedule, we are so thankful! We appreciate your care and concern and for taking care of us! We highly recommend working with Calvey! Thanks everyone. You all are amazing.

    Years ago the apartment complex I lived at contracted Calvey to install mini-split A/C in the…read moreapartment I was in. The install was amazing quality! So much so that it gave me the confidence to buy my first home without A/C because I knew I could just call Calvey. A few years later I did just that. Damn, it's been a couple of months now and I've been able to control the climate of my entire house from my phone, optimizing the temperature and sometimes making it as low as 66F to just enjoy the air being crisp. The install has been fantastic quality and the crew listened to everything I wanted every step of the way. They mounted rat spikes where I wanted, they put the lines and the units exactly where I asked and I've had no issues at all. I truly believe with home price comparisons in my area that I made money off of the install because it increased my home value. My golden retriever is happy, I am 100% happy and I will see you guys again next home upgrade. :)

    TRIO Heating, Air & Plumbing

    TRIO Heating, Air & Plumbing

    4.8
    (430 reviews)

    I recently had Trio come out to diagnose an issue with my water heater, and I had a great…read moreexperience overall--largely thanks to Joe. Joe was professional, punctual, and clearly very knowledgeable. He took the time to thoroughly inspect the system, explained what he was seeing in a way that was easy to understand, and walked me through my options without any pressure. I really appreciated his honesty and transparency throughout the process.

    Shady Sales Tactics! Beware of phone calls from this company…read more I've received several calls from this company in the last few months. Their voicemails claim they've taken over for HVAC Gurus, who is no longer in business. They claim I had pre-paid HVAC Gurus $279 for an AC Tune-up and Trio is honoring Guru's contracts by performing services already paid for. Here's the problem....I have no such contract with HVAC Gurus. I once had them give me a bid on attic insulation, which I did not accept. That's the extent of my business with them. My first reaction was to find all correspondence between me and HVAC Gurus to make sure I didn't somehow sign up for something I didn't want. I also checked with my credit card company to make sure I didn't give them my CC#. After 30 minutes wasted on investigating, I found nothing. I called Trio Heating, Air & Plumbing. I explained I was getting these phone calls. I was told that Trio DID NOT buy Gurus or take over for them in any way. He said Gurus stopped doing business and their contact list was passed around. He said they got a hold of this list and they are calling people to offer them a free AC Tune-up, valued at $279, in hopes of getting them to sign up with them going forward. I called him out for the lies in the phone message, that I read to him, where it specifically I had pre-paid, as well as everything else I stated above. He changed his story. He said he had a list of pre-paid customers as well as a list of people who didn't pre-pay and somehow the lists got mixed up. After I got off the phone, I discovered a text message from Trio that said they had just called me and that they are offering the AC Tune-up free, valued at $279. This completely contradicts the message the same person had left moments prior. I called the phone number for HVAC Gurus. A recording came on that says Trio is now handling their customers. So Trio lied to me when they said they did not take over their business, but just got a hold of a list that was available to other HVAC companies. I sure hope this list of pre-paid customers that got carelessly passed around didn't include credit card numbers! They may do a good job, but shady sales tactics designed to deceive customers is a good way to get a bad review from someone who may have been interested in their services.

    Cal Duct Cleaning - airductcleaning - Updated July 2026

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