We have been going to Calabreeze since 2018 for our pool needs. They replaced our liner back in 2018 (we had a bad liner leak for years) and they installed a salt cell to convert our conventionally chlorinated pool to a salt water-chlorinated pool. Aside from that, Debbie has been a joy to go to for balancing chemicals and all other pool needs. The sand in my filter needed to be replaced this season, and she did not try to force having them do it. Instead she was happy with my doing it and filter sand was much cheaper there than the alternatives. As long as I am in the area I will always be going to Calabreeze. I can't recommend them enough. read more

Took the day off work to have a line test done for a leak. They called the day of the appointment to tell me they couldn't do it because they scheduled us for a pool opening instead of a leak test. The woman on the phone was rude made it out like it was our fault.Then, said it must have been a miscommunication. There was no miscommunication, we had a 10 minute conversation about the problem we were having. They had no other appointments so we would need to take another day off to have them come out. We will go with another company instead. read more

Company is under new management.Great company all of the reviews are 10+ years old. Cares so much about customer service and quality of work. Installed a new safety cover and closed my pool so professionally last company i used to use looked like rookies compared to these guys. read more

Very rude unprofessional, and do not have loyalty to their good customers had an appointment to open my pool. They did not even call me after my husband took the day off of work to be here to tell me they weren't coming because their guys stripped my liner screws to hold my liner on And they didn't want to deal with it so we called to ask when they were coming. They said oh you had a problem with the screws in your cement so you have to speak to the owner and then when my husband called back the girl there who I wish I remembered her name Was nothing but a bitch and rude to my husband, like oh well, too bad, such bad business and unnecessary rudeness their men stripped our screws and then they screwed us for our appointment. It would've been nice to have a courtesy call just to say hey we're not coming today but no and then when we call, we got nothing but nasty ass. They should be embarrassed. What a piece of shit company this is. read more

Very overpriced, Dishonest, nasty, rude, bad service, never using them again! He gives you an estimate and then jacks up the price by 300 and demands cash to avoid paying taxes. He is a mafia style service provider. read more

They've been great from day 1. Opening the pool, fixing problems with the filtration system, testing the water and providing good guidance on what to do without spending a ton of money. Very responsive and a pleasure to work with. read more

Calabreeze is one of the worst pool company in Jackson New Jersey . I recently hired Calabreeze pools to service my pool and to balance out my chemical and they did a horrible job. I was out of town for a few week so my water turn green and the level drop below the skimmers . Calabreeze pools was hired to clear up the water however that did not happen . They took my money and my water is still green , all they did was add chemicals to the pool without filling it back up the right level . My pump was off and all my skimmers was filthy . They didn't even clean out the skimmers. Who throws chemical in a pool and don't have the pump running for at least 24hr ?. After asking them that I was then told my pool was on a timer when it was not , but as a pool professional you know that the pool needs to be ran at least 24hr why would u put it on a timer .all the excuses they gave me did not make sense . I was hurt and a felt like I was ripped off . I will never recommend them even to an enemy or friend . Worst experience I've encounter with a pool company wish I can get my money back and never see them again . read more

Amazing pool company family owned and VERY professional!! They take the time with each of their customers even in the busiest part of heir season! They are very helpful and are Willing to help out anyone!! Would and do recommend to anyone looking for a good pool company! read more

I wasn't surprised to also find other negative reviews here about this business. One reviewer here sites the owners as, "RUDE, RUDE, RUDE." I just left the store under treat of bodily harm and near physical removal. It was only after I said that if he touched me, the Jackson PD would be called and here within minutes. He further said that I'm lucky I'm an "old man" or he would have decked me right then and there. It was only then that his wife held him back from carrying out his threats. I guess that happens when you sit around smoking vapor canisters all day with unknown substances; you get volatile, My offense? I left a note in the crack of their door in complaint that after 6 visits over a Saturday and Sunday they were closed. But they advertise and publish weekend hours. It is not a convenient trip for me. In my note I acknowledge that I know sometimes things come up. But I also wrote suggesting that they change their VM message or leave a sign on the door. Shit happens, I know. On 9/11 I lost my Mom at the WTC. But almost immediately I had the good professional sense to change my business voice mail so that my clients would understand that I might be delayed in getting back to them. That's what professional do when they care about good customer service. In a way I'm glad this happened. I priced the same chemicals at two other pool companies and found their prices to be, on average, 20% cheaper. RUDE, RUDE, RUDE read more

If I had six stars these guys would be it. The best of the best in customer service and expertise. My wife and I have been impressed with the quality of workmanship/service/ punctuality and expertise we have received, from all of their techs and office personnel. We purchased our home a year ago and knew nothing about pools and The Calabreze team have been an incredible asset in helping us restore our pool, and maintaining it crystal clear all year. Thank you- we found the best of the best in the industry. Vic read more

My pool has been green for over a week. Debbie tested one sample, gave me some chemicals and like magic my pool is clear‼. Thank you so much. It's great to be able to have such knowledgeable people to turn to. read more

I have to agree with other postings. Brought my water there for testing and compared with another store with another of the same sample. Their results were way off and therefore their advice was too. Not that I really blame the guy, he had to be nervous with the boss lady talking down to him the whole time like he was an idiot and she was some Marine Drill Sargent. I think she should take her power trip elsewhere. read more

Don't let Jessie rob this train. We paid $3500.00 cash up front for liner and stair repair with a promise of a 2 week time line .They never call and never show up and always have an excuse.Now they won't even answer the phone DO NOT GIVE THEM YOUR BUSSINESS. read more

They are so helpful. Both owners (husband and wife) really know there stuff. I'm baffled by the other reviews here, as I have NEVER had an issue. I love the back and forth bickering they do on my behalf, on how best to treat my water. They are always professional and kind to me. I purchase all my pool chemicals from them and use them for closings and repairs. I highly recommend Calabreeze Pools! I will be a customer for life. read more

Family owned business - just did new liner, pressure tests, etc- best price around and RELIABLE with quality workmanship - needed minor tweak after job completion and they came out the next day and corrected- I am a not-so-easy to please person and I am 100% satisfied - HIGHLY RECOMMEND read more

RUDE RUDE RUDE! These people are so rude. I have spent so much money in this store, I cannot believe how these people treat their customers. Once you learn your pool, Walmart has all of the same chemicals for half the price. Get a good PH kit and just do it yourself! Just a note - I too was switched to EZ pool and it DOES NOT WORK! I switched back to normal chlorine chemicals. Central Jersey Pools in Freehold is a good place to go for monthly water testing. Buy something there like a bag of shock or something so you can continue to get free water testing. read more

This is the business I have ever had to deal with, they had my pool equipment for a month , and did work on it at all. They told me he had it at his house, next week, next week. I wouldn't recommend to an enemy read more

Stay clear...moved from Jackson Mills ( more like were ran out) wife who runs store is rude and nasty. She has no people skills whatsoever. Had an appt to have my pool serviced, never showed never called. When I called after waiting around all day was told he "went home sick"! Knew wife wouldn't reschedule because of my previous issue with her rudeness. never returned my calls read more

Use them at your own risk 9 the owner challenged me to a fight when I disputed an unauthorized $45 charge they hit us with when they closed our pool. We paid the quoted balance in full, but they hit us with an extra charge and lied saying no one was home to authorize. When I disputed the charge with the owner he said "What's the matter, you broke and can't afford it?" The staff is there is massively rude, but now you can add "lacking in integrity" (a nice way of saying 'theft') to their qwell-deserved reputation. read more

Calabreeze pools does a fine job at liner replacements called for estimate and within a week they had my new liner in my pool, looks great very impressed. read more

Just finished dealing with these people. I think they have advanced stages of Alzheimers. They sold us a bill of goods with this EZ Pool system. Oh you need to add this and add that before you can even start the EZ Pool product. So over $100 later we followed their instructions explicitly and at the end the pool looked like a sudsy milk bath. Called them up for help and to get a reimbursement. No deal they said. They couldn't even agree on the amounts of products they we put into the pool after writing it down for us. We put three bottles of this in the pool and they said - oh that doesn't come in bottles. Well, thats what you gave us. And a bottle of this - oh that doesn't come in a bottle. If you don't know what you gave us then how can you help us. The computer calls for 5 bottles of this and they only gave us three bottles. People this is a 12 foot 30 inch deep above ground pool. It ain't rocket science. Go somewhere else for your pool needs. Trust me. read more