Cancel

    Search

    Updated 3 months ago

    Request a consultation

    You can now request a consultation from this business directly from Yelp

    Services - CalCo Design

    CalCo Design Photos

    You might also consider

    Portfolio From The Business

    Sponsored

    Recommended Reviews - CalCo Design

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Completely new bathtub, there was no existing tub or shower in this bathroom

    Mickey and Josh did a great job with our basement bathroom remodel. The bathroom was over 60 years old and we had the whole space re framed and added a bathtub. They did an amazing job in every aspect from the framing and drywall to the plumbing and concrete. The finished project was outstanding, we couldn't recommend them enough!

    I was a CalCo customer and they damaged my property and then accused me of a crime on the internet when I asked them to take responsibility. Don't let the same thing happen to you. UPDATE: Paul's corporate, word-smithed reply is filled with blatant untruths and gross misrepresentations. His baseless allegation that I attempted to extort a cash payment is ridiculous. I have never felt so personally violated by a business in my life. 1. I did not "provide guidance" to Noah while he was backing into my car. 2. Paul's baseless allegation that I attempted to extort a cash payment from him is ridiculous. I have involved law enforcement in the matter. 3. I did not "decline" to provide evidence of the damage done to my property by CalCo Design. 4. At no point in our March 27 conversation did Paul ask me to get a second estimate. I offered to do this on March 21 (see my texts with Matt), but my offer was never acknowledged. 5. Paul's "prompt" response took 5 business days, and occurred only after I mentioned involving insurance. For comparison, his response to this Yelp review took only 2 hours. ORIGINAL REVIEW: I didn't want to have to leave a negative review because, apart from smashing a company box truck into my parked car, the installers (Noah and Daryl) did decent work on my shower. However, my experience with CalCo's sales team and ownership has been so troubling that I feel I must warn other potential customers about it. I have included screenshots of texts and emails so that their content cannot be disputed by the owners. I expect that one of them will reply to my review and try to cast doubt on my experience. In December, a salesperson (Ben or Matt, I can't recall) visited my home to go over shower replacement options. He pressured me to sign a contract on the spot, urging that the price would increase substantially "as soon as he walked out the door." Admittedly, I gave into his pressure and signed the contract without obtaining quotes from other companies: my first mistake. On March 21 at 8am, I watched as Noah backed a CalCo box truck into my parked car, causing obvious damage to my front bumper. Daryl notified the salesperson handling my account (Matt), who asked me to get an estimate from a local body shop. I naively wanted to give CalCo the opportunity to remedy the situation directly. As a result, I did not immediately file a police report or an insurance claim: my second mistake. On March 24, I sent an estimate from a reputable body shop to Matt. For the next two days he told me hadn't had a chance to discuss it with the owners, and on March 26 he stopped responding altogether. On March 27, I left Matt a voicemail and sent an email to him and the owners (Paul and Andrew) requesting an update, as the lack of communication was worrying to me. That afternoon, Paul called me and rudely informed me they hadn't responded because "they were busy" (for comparison, he replied to this review within 2 hours), demanded video evidence proving CalCo's employees caused the damage, claimed (falsely) that his employees told him it was "just a light tap" and couldn't see any damage, and suggested that because I live in Lancaster City and park my car on the street I should expect that my vehicle will naturally receive damage. He brought up that I told Noah my car had been sideswiped on that street once before, which I had told Noah because he was visibly upset about the accident and, out of kindness, I was trying to make him feel better about making an honest mistake; but I'd had that damage repaired through my insurance and there was no damage to my bumper until Noah backed into it. When I mentioned my intention to leave honest reviews of my experience, Paul accused me of "threatening his business" and implied that because I had not immediately filed a police report or an insurance claim, I was not being truthful about what happened. He was rude, condescending, and disrespectful. I eventually grew tired of Paul's bullying, ended the call, and immediately filed a police report. I regret trusting that as neighbors and members of my community, CalCo's owners would take responsibility for their employee's actions. I have learned a hard lesson that just because someone is your neighbor does not mean that they're your friend. If you are considering hiring CalCo, I would offer the following suggestions based on my experience: 1. Don't let them pressure you into signing a contract on the spot. Get quotes from other vendors before signing anything. 2. Don't expect them to honor verbal agreements. Get everything in writing. 3. If they damage your property, document it extensively and create an official record of the damage as soon as possible.

    See all

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    1 month ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of S P.
    0
    7
    0

    1 month ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Paul R.

    Paul R.

    Helpful 3
    Thanks 1
    Love this 0
    Oh no 1

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Paul R.

    Paul R.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - CalCo Design

    You might also consider

    Aston Black Kitchen Remodeling Lancaster

    Aston Black Kitchen Remodeling Lancaster

    5.0
    (1 review)

    Review of Aston Black Enterprises February/March 2020…read more We initially met Mark Black (Owner) at the 2018 Philadelphia Home Show. We were planning a media room and basically interviewed potential contractors. To this day, I am sorry we did not choose Aston Black for that project. When we decided to move forward with our kitchen renovation, we were able to hone down our final choices to Mr. Black and Gardner/Fox. We had both out to the house for an initial consult. What stood out from the very beginning was the attention to detail and the fact that Aston Black was willing to take preliminary measurements for a rough blueprint without a contract or design fee. It took a few weeks, but we finally met with Mark Black at his showroom in Lancaster, PA. That meeting lasted three hours and included the initial design of our dream kitchen on his large screen computer as he had all the 'before' pictures ready for discussion. We were impressed from that point on with his gift for innovation and design. Since we had already selected the counter tops, and had a fairly good idea of the layout, we decided to accept his draft proposal for the Scope of Work with minimal correction. From day one, his crew were professional and exceptional to the end of the project. They were under the supervision of a Construction Manager and an extremely talented crew of two men. They arrived early every day, some weeks on Saturday and stayed well past five o'clock on other days. The Construction Manager as well as Mark Black were immediately available by text, phone or email. Mark Black stopped in several times and stayed in touch almost daily. The workmanship was superior. Mark Black referred us to Keystone Granite where we were extremely satisfied in their install of our Cambria Granite counter tops. In addition, we were referred to The Tile Shop where Joe the Manager was equally as accommodating. We have had many contractors complete several projects in the twenty-two years we've been in this house but none to this degree of professionalism, artisanship and quality. Mr. Black's design ideas and attention to detail gave us a kitchen that far exceeded our expectations. In addition to the kitchen renovation, we also engaged Aston Black in the renovation of our Family Room which included new brickface, complete ceiling repair, install of a new gas insert fireplace and new mantle. Mark Black successfully referred us to Lanchester Grill and Hearth in Gap, PA. where Sam and his staff were absolutely wonderful in their sale and installation of our new gas fireplace insert. Five stars to Aston Black and his crew, we cannot wait to plan our new bathroom suite next fall.

    From the owner: Our Team We provide each of our clients with an entire team…read moreof professionals dedicated to creating exquisite designs that will help you discover the kitchen of your dreams.

    CalCo Design - contractors - Updated August 2026

    Loading...
    Loading...
    Loading...