I came here a while back to get a mouth guard for my grinding teeth issue. They mixed my chart up with another persons charts and therefore the three times I came in, they would tell me that it doesn't fit and they think it's another persons moldings. Finally the last time they got it right. The staff is also very unwelcoming and very pushy when it comes to payments. Would not recommend. read more

The actual dentists/hygienists here are okay, but dealing with the front desk/scheduling is always really frustrating. Dr. Ty also somehow forgot to remove one of my stitches after I had my wisdom teeth surgery with them, so my gums got infected. read more

This is a truly fantastic office! From Katie, the first person you meet coming in the door, to Chanthini, the financial coordinator, Bri, the scheduler, Rey (who worked on my Invisalign), to Nicole and Sandi who are the best Dental Hygenists I've ever had the joy to be involved with. Each of them is a great person to deal with, both professionally and personally. After having only a dentist working on my mouth for 25yrs, this office and ALL of their personnel is a breath of fresh air. It makes one almost enjoy going to the dentist...... read more

Drs Ty and Susan are wonderful! They have been in practice for many years and have incorporated the latest developments in dentistry. We actually look forward to visiting. Every single person in the office is friendly and very professional. We think they're AWESOME! read more

Had a crown crack, and Caldwell dentistry graciously took me in during these cautionary times. Dr Tye explained the entire process, before performing the procedure. Even to the point of explaining the modeling program to make another crown. Very fascinating. The crown came up perfect; and I was impressed how professional all the staff was. I highly recommend this dentistry to anyone. read more

This is a great place I've been a patient for 23 years and the experience has only gotten better Drs Caldwell are a great team snd especially their hygienist Nicole she makes each cleaning visit "fun" and informative and educates me. I highly recommend this office read more

Friendly and empathetic to those of us that have anxiety when visiting the dentist. They really go above and beyond to make you feel comfortable and they are good at what they do, as well. read more

I have been going here several years as a recommendation from a dental hygienist. Great service, clean environment and lovely staff. I have great dental hygienists Sandy and Nicole who are both so kind, relatable, and do great job. Recently, I had a small procedure with Dr. Su here and it went smooth, slight discomfort, quick healing. I highly recommend this dentist office to family and friends. I drive over 45 minutes for each appointment and every time it is so worth it! read more

I am definitely not one that likes to go to the Dentist but I gotta tell ya this place is Great. I had to have a couple of Crowns done and Dr. Ty was fabulous. The Office personnel are nice and friendly, they showed me how much my costs were before any work was scheduled or done so there was no surprises when I payed. If you're looking for a pain free, friendly Dentist Office, this is the one.... read more

Rude money hungry dentist and staff. Someone I know went there recently and had horrible experience but she doesn't want to bother posting. She asked me if I knew of a good dentist because of problems with her current one. We got to talking and I found out it was Caldwell same one I had problem with. So people stay away from them, unless you want to take a chance on pain, improperly done procedures, bi-polar, rude, money hungry dentists !! read more

Caldwell Dental has always been like a family to me. The dentists and staff are knowledgeable, approachable and kind. Today I saw Tina, the hygienist, for the first time. She is first class in her technique, knowledge, and education. She wraps all of it in a positive and caring way. Thank you Tina for letting me know, what I need to work on and what I am doing correctly. You are AMAZING!!! read more

Today I was able to have the opportunity to have my tooth extracted at no cost since it was a "Free Dental Day" for the community. The building was very spacious, nice and clean along EXCELLENT customer service. Such a great atmosphere as well. The procedure was quick and easy. Dr. Ty and the beautiful Ms. Diana did a lovely job along with a pain free tooth pull : ) Dr. Ty had such a great humor as well! I left very happy and every employee had such a warming, genuine smile. I would definitely recommend this Dental Team because not only do they make you smile, but they care about your smile : ) read more

Thanks Dr Sue for a wonderful experience getting my first crown. I was so nervous and she made sure to take her time and made me really numb so I wouldn't feel anything. She gave me plenty of breaks. Dana was a fantastic assistant thanks again read more

I'm still dealing with the discomfort of a poorly crafted crown that they made in office. They wanted to charge me even more money to fix it after my 3rd appt to try to make it fit. Years later it still bothers me and my new dentist is appalled at the poor craftsmanship and says it will definitely have to be replaced. On top of that, I experienced Ty screaming at his assistant while I was in the chair. It was very unprofessional and really unsettling. They have a very high turnover rate and an employee, that will remain anonymous , told me it was an absolute nightmare to work there. That day, Ty also told me that my teeth looked beautiful...... Until he found out that I had a high paying job and then suddenly decided that I needed veneers. Susan, the one who botched my crown, told me that I had gained a lot of weight and suggested that I take a sleep study with a company that, of course, they were affiliated with... That's when I decided to take my apparent "fat" butt elsewhere. Do not go here. I have years of problems and thousands of dollars worth of damage from these scamy so called dentists. Don't be seduced by their fancy equipment. It doesn't matter at the end of the day when you're in pain and they refuse to fix it. read more

I have been seeing Dr Ty, since the early '90's. He's done root canals, implants and the yearly checks. He's realistic, gentle, and fun to talk to. The new office is incredible! read more

I was very happy with my previous dentist but since I needed 4 crowns I wanted to be sedated and my dentist did not offer that. I had the work done 3 weeks ago and wish I could be sedated more often. There were no bad side effects. Take 2 pills, wake up 12 hours later feeling fabulous, have dinner, go to bed, wake up the next day feeling more refreshed from a great nights sleep. Oh, and I had about 6 hours work done on my mouth, I almost forgot that part. Perfect. read more

By far the best dental experience I've ever had. Dr. Ty is not about quantity he's about quality he explains in detail what work you need and how long the process will take. He's not the best deal in town but he's the best value for sure. He will do what it takes to make you happy even if it mean going in on his day off. This is not a production dental office it's a customer oriented one on one dental experience. read more

Caldwell Dental is great! I recently started with this office a few months ago and it has been a great experience. Everyone in the office is super friendly and they are very accommodating for kids. I brought my kiddos (3 and 1 years old) here to get them used to visiting the dentist. The 3 year old enjoyed the experience and even got t take home a glove and mask s he can play doctor with his toys. The 1 year old liked flirting with the ladies in the front but wasn't to keen on letting the doctor get to close to the few teeth that he has....lol!!! This will definitely be our family dentist moving forward. Thanks for everything!! read more

I went for the first time to the office and had a wonderful experience! I had to make an urgent appointment and they were able to fit me in quickly. Beautiful office, friendly receptionists and dental assistants, and Dr. Susan was great! My treatment was so quick and painless! I look forward to continuing my dental care at Caldwell Dental. read more

Amazing place for kids! Dr. Cherish is unbelievable. She made the dentist a fun experience for our 3.5 year old! Unfortunately our child had 2 cavities (I swear we brush!!) and we were terrified it was going to be traumatizing but Dr. Cherish handled it so well - made it quick and dare I say fun. Not one tear, I swear she had a good time. Thank god for this dentist!! read more

Here I am post wisdom teeth (3) extraction and feeling dandy. One of the reasons I chose Caldwell Dental was because they did oral sedation. They gave me one pill to take the night before to help me sleep. Then I took 2 more pills an hour before the appointment. I remember about 10 of the 30 minutes it took to drive to the office. Next thing I remember is waking up at home lookin like a chipmunk. So I have amnesia for that time frame - which is awesome. I do remember some things.. like a brief moment where i felt a twinge of pain but i was so out of it that it felt really far off. I remember the doctor asking if it hurt and i must have said yes since i think he said..something.. numb me more? i don't know. They must have taken care of it because I went back into zombie land. I remember hearing someone say "she's so cute. you're doing great!" but I have no visuals to go with any of it. What I can say is that here I am day 2 and i have next to no pain (unless i try to open my mouth wide obviously). I also like that I didn't wake with a heavy drugged up feeling. Just felt like one long nap. Each one of my wisdom was a different level - one simple, one partial impacted, and one partial bony. Dr Ty must have been very gentle because I feel pretty darn spiffy all things considered. I haven't had to use anything other than ibuprofen and really i didn't NEED to take the ibuprofen, i just know its supposed to help with swelling so i did. I'm a tiny bit chipmunked out but not much. Dr Ty called twice (i missed his first call) late in the evening last night to check up on me. The dental assistant called me again today to make sure i was ok and to let me know they'd be closing early. She left a number in case of emergency. All in all, I couldn't have asked for a smoother experience. Highly recommend Dr Ty and oral sedation if you're a big chicken like me. :) read more

Fantastic first experience with Caldwell Dental. Was warmly greeted upon arrival and immediately felt comfortable in the office. Came in out of necessity -to get an impacted wisdom tooth pulled as quickly as possible . Was impressed that Dr. Ty pulled up a chair and made conversation throughout my visit - not the typical cold, rushed doctor interaction I'm used to. His wife and fellow DDS made an effort to come introduce herself to me before I left even though I wasn't her patient at the time. Loved my dental assistant, Dana, who patiently explained everything to me and was a calm presence during the procedure. I felt in great hands and have definitely found my new dentist! read more

I highly recommend this dental office! Its beautiful , clean and super friendly staff! I am terrified of the dentist and let them know when scheduling my appointment. When I came in everyone knew I was nervous and treated me so kindly. They went slow, made sure i was always comfortable and really put me at ease. They were wonderful and made my experience great! read more

Dr Ty Caldwell and his staff were the best! I felt like I was part of the Caldwell family! I felt comfortable, and welcome. My 4 year old son was more than welcomed as a guest. And I would refer my entire family to DR. Caldwell. read more

I have been with Caldwell Dental for over three years. I was given a recommendation by a friend. My teeth were a mess and I was not very confident in dentist. Dr Ty explained everything in detail and gave me options which, I believe, is very important! Now I'm not afraid to smile and I feel better about my appearance. I highly recommend this Dental office! read more

Absolutely loved this place! I felt so safe and I know I am going to be well taken care of! Dr. Sue and Dr. Ty are great! Very personable and caring people. Loved the staff also, they went above and beyond for me. FIVE STARS! read more

HIGHLY RECOMMENDED!!! BEST DENTIST EVER!!! Normally I save a 5 star rating for a place that serves amazing food and wine, and never in a million years did I expect to give a dentist office this rating. I'll start by establishing the fact that I'm the worst patient ever, and successfully avoided the dentist for over 4 years, so I feared even talking to a dentist. Yikes, I know... I feared the non-stop lectures of how you're supposed to brush morning, noon, and night; floss twice daily; and use horrible mouth rinse that kills all your taste buds. I think we all know which one I'm talking about.... Sooooo. Enter Caldwell Dentist... From the first call, to my second appointment in the same week (I told you I was the worst patient ever), everything was awesome. As a new client, I was introduced to the staff, shown around the office, and then placed in the "chair." Still expecting the worst, I received x-rays and a full check-up. Dr. Sue is awesome. I didn't receive any lengthy lectures and our time was spent on productive conversation about how to address my brushing shortfalls. We discussed at length what treatment was best. Then I got my cleaning. When I went back for treatment, I had another enjoyable experience. The whole team is very outgoing and energetic. I event noticed they had cookies in the waiting area. (I know right, must not have been for the patients) My treatment included some drilling and sealants, and Dr. Sue again was professional and made the experience very painless. Probably cause I was all numbed up. When it was time to talk payment, they made this part easy too. The team had already looked into my insurance and explained what was all covered and what was not. There were no surprises. Well, I take that back, I was surprised when Dr. Sue herself called to check up on me later in the evening to make sure everything was awesome after my treatment. Very cool. Bottom line: if you're looking for a dentist, stop looking and call! They will leave a smile on your face. Haha, no pun intended. read more

Phenomenal dental office! Dr. Ty and his staff go the extra mile every time! I highly recommend them if your looking for a great dental practice. I love the brand new state of the art facility also. I always look forward on my next visit! read more

All experiences were positive, positive doctors with comprehensive walk throughs of all work that was going to take place.

Wonderful and friendly dentists. Gentle and professional. And cute assistants ;) read more

Entering the Caldwell dental office, you immediately know this is the most professional office you have ever been in. From the warm welcome at the reception desk to receiving dental services with the commitment to perfection. I recommend Caldwell dental. I have been a patient for over 20 years and have felt well cared for. read more

I love this place . As soon as I stepped foot here I felt at home. I've been coming to this team of Dental Professionals for nearly 1 year. I first came to them last fall several months after my impacted wisdom teeth extractions. I needed to find a location where I could better my Dental Health. At Caldwell Dental I feel cared for and encouraged to better my Dental Hygiene and Dental appearance. I am happy to be receiving INVISALIGN treatment here. I am just about alittle over half way with my treatment and I have seen alot of the changes I was excited to be expecting since the beginning. The TEAM here is so friendly. The atmosphere is so relaxing I could be there all day . I love this place so much I've encouraged my family to drop by, and encourage anyone to drop by even for a check up , consultation or even far longer extensive dental services. TO ALL THE CALDWELL TEAM ! THANK YOU VERY MUCH ! read more

This Dental office is amazing! Definitely my best dental experience by far. All the lovely ladies of the building and the fantastic doctors. They really make u feel warm and welcomed. If ur looking for a fine dentist stop on by. You'll be glad u did! :) read more

If I could give 0 stars I would. This place is a total rip-off! I never realized how many people had the same issues we had when we went there. Me and my husband searched for a new dentist and thought we found a "gem" in Caldwell Dental. We went to their office (at their old location across from the police station). My husband was seen, they proivided a work up of his procedures and "checked" our insurance for coverage. Their front desk staff told us " everything in our work up was covered by our insurance" and we got the paperwork with a $0 customer owed balance. So of course, we proceeded with treatment recommended. After all procedures were completed, it all changed. We were told to go to the front desk and then they hit us with " Oh, oopps sorry we made a mistake and all procedures are NOT COVERED and you will have to pay over $300.00 out of pocket. WHAT, how did it change from day to day on the coverage. They were pushy and mean and told us we had to pay for it since the procedure was already done. SORRY you're not getting my money. They sent us to collection and I refuse to pay them. They ended up moving to their NICE, NEW, BEAUTIFUL office that they are able to afford by ripping people off and giving them false, incorrect information. IF you make a mistake CALDWELL DENTAL then you need to correct that mistake and take responsibility but after reading all of these reviews, it doesn't seem like a mistake was made RATHER a sceam to have patients PAY hundreds of thousands of dollars so you benefit. Do yourself a favor everyone and STAY AWAY from this dentist!!!!! read more

OMG, I have never been to a dentist that explained everything without you having to drag information out of them. They even found stuff the my doctor missed and gave me the information to take to my doctor regarding headaches I've been having. The office staff were wonderful for my first visit was given a tour of office which no office has ever done before. They use high tech equipment and you see it all and Dr. Susan explained what you are looking at, what was most important to deal with first and why, and prioritize. Had a second appointment for a cleaning with Sandi who again was 1st rate and explained everything for cleaning no less. I cannot recommend this Dental Office enough. read more

We had our first visit last week, which included myself plus our eight- and ten-year-old boys. We each saw Dr. Jake Sylwanowicz and were very well taken care of by him and the whole team. Everyone was down to earth, friendly, not hurried, and communicative. They met the constant inquisition of our eight-year-old with grace, and they handled the anxiety of my ten-year-old who had to have two teeth pulled with TLC as well. I was very impressed by the quality of service, the staff in general, the facilities, etc. I'm very happy we found a dental practice for our family. read more

I pass by there office on my way to work so when looking for a new dentist i decided to schedule for a cleaning. The front desk is very efficient especially the woman who handles the insurance and billing. I also had a chip on my front tooth fixed and whiting done. I am easily anxious with dental work and Dr. Ty Caldwell is fast and his confidence makes you feel at ease. I'm so happy to have found this office. Sincerely grateful. read more

Getting my Invisalign here----so I'm basically a frequent flyer (visits every month for aligner check). Rey's been amazing each time for my visit (very informative regarding the Invisalign and very gentle when it comes to grinding the teeth to make space for the teeth movement). Dr Sue been great to work with---she definitely has that "motherly figure" when it comes to reminding you to wear the trays and to make sure you're brushing and flossing while undergoing Invisalign tx. Had to get my crown here last month and it was really quick and simple everything done in house within a few hours). Overall, everyone's been very nice and welcoming :) read more

Dr Jake is my new dentist hero! I'm not a fan of dental work AT ALL! I like his super calm approach and how gentle he is during the actual dental work. Keeping me updated on the progress all along the way. And getting to watch my crown being made was awesome! The whole staff is super nice. My husband also goes there and Has nothing but great things to say. We will continue to come back! read more

Worst experience, I gave them my insurance information three weeks ago. I showed up for my appointment on a holiday which I don't get often and they told me that my insurance only covers 50%. After waiting all day to go to my 2:00 appt I could of been out with my grandson having fun. This is the worst customer service or lack of it I have ever had. DO NOT USE THIS OFFICE. Might be nice and new but the office staff is clueless. read more