I had high hopes for this place. The Dr ( don't remember the name but he's indian) is rude and this place is CRAZY Overpriced. I came because my dog had a foxtail in his ear. This was the first time that we ever had a dog and ever lived in this area with foxtails. Did not know the severity of it. They quoted me over $700 to get him anesthesia, to look in the ear with a camera then treat and tons of other extras. I denied it and went elsewhere and the bill was less than half about 350$ The second time i came my daughter had to take our other dog because i was at work. seemed like he got something in his eye and it was swollen. The dr was so rude to my daughter who is 16 by the way insinuating that she doesn't take care of the dog. Again the est bill was over $700 not only was this overpriced but after that terrible customer service with the dr ain't no way would we spend out money there. The front desk lacks empathy to people who lost their dogs. It's overpriced and they will try to add on anything to get you to pay more go to tulare king vet in Tulare off Blackstone way more affordable and amazing customer service by the staff and doctor. read more

I visited this place for my older Rottweilers skin infection. The vet himself refused to examine my pet without $1,200 worth of testing first. He said because I had seen a vet that wasn't him in the past, he needed to do a full work up that included X-rays, skin cultures, sedatives, cones, operating room, other supplies etc...I told the tech that it wasn't all necessary so they removed $200 worth of services they originally said were "necessary". I said it still did not feel right and I left to think about what I should do. When I called to schedule the service, because my dog is not getting any better, the Veterinarian refused to allow my pet to be scheduled because I indicated what I felt about the cost of his proposed services on an after visit survey. This guy is a joke and does not care about your pets. Dr. K is a Crook!! If I could rate him - stars I would! read more

My experience was not good every hour during my dog being there, waiting to be neutered they kept calling to trying and charge me for more items like "It look like she has pneumonia, knowing damn well my dog has anxiety and has a certain behavior when she goes there." Oh you're right it's noted in her chart. Never-mind. They would apologize and be like oh I see." They really tried to find other thing wrong with her. since they couldn't find anything wrong with her, to charge me they said she was in heat so they had to charge me more $289. When they call me ten time that day and didn't mention that part. It's disgusting that human beings are so greedy know how bad inflation is the neutering itself was 900 dollars. I'll be reporting them. It isn't about the money it is about the injustices and the greed. She was given two physical for 294.00 before the operation. SPCA was gna do it for $81 dollars but it was a family friend who recommended me them. Wow. I could have saved 1,000 dollars. I'm an idiot. read more

Caldwell Pet Hospital - Veterinarians Near Me - Visalia, California

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We had a pet emergency and I called them because I had taken my other cat there in the past but never this particular cat. They were able to see him right away, started the blood tests etc and got him into surgery the next morning and now he is well on his way to recovery. I'm very grateful for the staff at Caldwell Pet Hospital! When you have a pet emergency it makes such a difference when you have a place to turn to for help when you need it most. read more

Caldwell Pet Hospital - Post surgery recovery - Veterinarians Near Me - Visalia, California

They have taken care of all my animals thank you. I have a sick cat I have had for years got her when she was homeless she is a Calico. I named her Cappuccino means the world to me. Not sure if she is going to make but they are trying like it is there own cat. Thanks Fred Crumrine read more

Through explanation and physical for our puppy I was impressed. Nice staff, reasonable pricing. Two of my friends take their pets there

We love it here! The staff is super friendly. They call and text for appointment reminders, which is really helpful. Also, very clean and affordable! read more

Caldwell Pet Hospital - Great Pyrenees puppy - Veterinarians Near Me - Visalia, California

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They treated my dog very quickly, and the ambiance was really great, very neat and clean. The receptionist and veterinary assistant was very helpful and nice. The prices for medications and procedures are affordable, too. read more

I took my dog in for parvo called every single one of the vets and nobody wanted to take her in she was in really bad condition and Caldwell got her in as soon as possible don't understand why they have bad reviews the nurses were so kind and very very helpful those people really care about there pets! I will continue to take my dog ivy there that doctor saved her! Prices were excellent! 100 percent recommended. read more

I had an appt for 7/13/22 for my new pup to have a wellness check We knew she wasn't due for vaccines for 2 weeks, but us being new pup parents we wanted to make sure she was healthy. Which I told the rep on the phone when I made the appt. When we arrived we were not greeted, it took 15min to sign in There were 2 recep. & the place did not seem busy. We walked to the counter, & couldn't even say hi, the receptionist says "so our puppy package is $200" I told her thank you, here's her shot record We are just here for a wellness check. She said we could have a seat, & we would be called shortly. Soon a male comes out & calls our pup's name, we stand up ready to go. He reaches out for our pup & says I'll take her. I was confused I thought I'd go in with her. But I agreed. Being reassured I would be able to go back with her in a min. Not even 2 min. pass & a female comes out telling us that "unfortunately her vaccines were too far apart & she would need to start ALL of them over." This made no sense, she's 12 weeks old. She's only missing 2 shots. We reluctantly agreed to the puppy package. My partner then asked for our dog back, & she laughed at us & walked away. We decided to get up & pay. We could hear our pup crying. It took 10 minutes to get up to pay. Before we pay we ask for our dog again, the recep. Calls the back & says "pup's owners are all payed up, you can bring her out now." We realized our dog was being held hostage for a checkup. Once she ran my card & handed me my invoice, we still had not received our pup, & the invoice wasn't even for us! We told her to cancel everything, we would not be doing business with them. My partner had to go knock on the vet door & open it to ask for our pup back. Only to see, our not fully vaccinated pup in a kennel surrounded by other pets that could be sick! The recep. Said she couldnt refund so The manager was called to issue a refund, which she did. We walked out shaking with our pup crying. We didn't even get her weight. If a puppy is being kept indoors by her family, and unable to socialize with other dogs. Or even step foot outside because it's parvo season, and she still needs 2 more shots. She should not be put into a kennel next too other dogs. Also maybe be polite to your patients and their families. Greeting with a smile will get you very far. Even if you don't say hi to me, say hi to my pet. Make it comfortable for them. They already panic coming here. Your receptionist having resting B-faces, and disgusting attitudes make it so much worse. The name I was given was Tina, and well I've read quite a few reviews about "Tina" at this point. Maybe, just maybe, retraining is necessary. And definitely, don't laugh in a persons face when they ask for their dog back. Bad bedside manner and horrible attitudes aside. It would seem they're trying to move so fast they are skipping Vital sanitation steps. Not paying enough attention to the the animals they're servicing. Humans invest so much into their pets, they're family. For a vet to treat them as a transaction when trusting you to care for them, Plus the wrong info. My pup had her shots at 7 & 11 weeks. So she wouldn't need to restart at 12. She also didn't just say she had to restart just the DA2PP. She said the deworm, the flea, and coccidia. But those were all completed. Something about that training is wrong. read more

Caldwell Pet Hospital - Invoice for proof of refund, time stamped. We arrived at 2:50 pm, we were refunded by 3:41 pm. - Veterinarians Near Me - Visalia, California

I can't complain about the service my pet receives. The staff has always been friendly. However today was way off there was someone I assume a vet Tech on the floor and when I walked by her she said "Your lucky Im at work or I would kick your ass!" I have never seen her before in my life. She then continued to go about like she never said anything at all. I left very confused & no I didn't make a scene or call a manager because it is my word against hers. read more

I called to ask about spaying a kitten. 1. They won't do it till 6 months old and 2. It's $380 which is insane.

Easy to make an appointment. Accommodating and open on Saturdays. Never have to wait long.

This vet should not even be allowed to operate. The staff is the biggest issue the facility is second. The treatment I received was so inhumane I can only imagine how they treat our animals. To shove someone who is upset and tearful out into a waiting room with other people and dogs that are barking then to try to tell them what one would consider important information in that environment is unacceptable. The unprofessionalism of the women who work here you can just tell by their appearances they couldn't care less about their jobs they also seem to lack basic knowledge and experience in their field. I can't stress enough if you care at all about your animals just go anywhere else.The vet was also extremely rude and lacked any compassion at all definitely should take a basic human decency course. Lastly which is something irrelevant but since money seems to be the biggest complaint with this facility,I could honestly care less about but I was charged for a service that was not wanted and I clearly said that's fine not to do it, however when I called they argued and said I did want it done and it's too late I'll just have to eat the cost I hung up and didn't even argue because the less I have to ever deal with this vet and these awful humans the better. Maybe had I been in a quiet room with more professional setting there wouldn't have been so much confusion and conflict. Please do your animals a service and take them somewhere safe. read more

Very friendly and on time. Dr. K is the best vet, kind and caring. They are very fair with their prices. Love them.

My experience at this vet was pretty good. I like how I was able to make an appointment that same week. Vets around here seem to always be so booked, so if you want to book an appointment fast, this is the place to go. I took one of my kittens in because she was sneezing. I appreciate the vet accommodating me and giving me enough antibiotics to treat the other siblings. I have a litter of three kittens and it would have been hard bringing all three of them in for the same reason, so thank you for that. I also wasn't pressured into having my cat take a bunch of tests, it was offered, but I wasn't pressured. And best of all the cost was reasonable. I paid only $160.00 for the vet visit, antibiotics, getting her lungs and heart checked and dewormed. I am definitely going back to this vet. read more

I was hesitant to take my dog here after reading the reviews. I had a good experience, it wasn't bad, my dog got what she needed and I'm grateful for that. They offered options for treatment but none was pushed. I simply asked for what was needed with no extras. The cost was average, around $200 which is a lot but all vets appointments are always on that range unless you are only getting rabbies vaccine or the like. The technician, he was very nice and helpful. The vet was also informative and receptive. The only thing I was wary of is that they take the dog and examine her in her back room. I'm used to having the vet examine my pets in the same room with me. All this was based on this first time here. read more

Don't ever take your pet here if you love them. My cat came to our door one day and both her legs were twisted and broken which we later found out was done by a person according to the doctor we took her too after this place. They made us pay over hundreds of $$ and had no decency to even send her home with a cast or bandages, they also gave us the WRONG CARRIER. The doctor told us she could attempt to perform a procedure called us moments later said it didn't work which is why she decided to send her home with nothing although we had to pay EXTRA just because they "attempted" the procedure. They had her for a day called me later that night saying they'd recommend killing her because there's no hope at all that she'll live and there's no way possible to even fix her legs. I cussed them the fuck out lazy workers it's not that there was no way possible it's because it's clear the people who work for them have no knowledge when it comes to animals not even the doctor themselves. i went and picked up my baby immediately. i called tons of doctors to see if anyone could perform the surgery she needed. We went to lone oak vet clinic and they saved my baby. It was the longest recovery ever but they saved her. The doctor was honest with me and told me the surgery was complicated and not many cats are able to survive after all the medication and he hasn't performed the surgery on cats EVER yet he still tried for me. She's recovered perfectly and is even jumping up and down the stairs now! They gave her so much love and comforted her from the start. Also forgot to mention they weren't taking any new clients due to covid but made the exception for my cat. Amazing people who clearly love their job. Now that i think about FUCK that bitch who told me to put my cat down someone needs to BEAT your ass. read more

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Had our baby dog in for dental problems. Dr Gill is professional and caring. Surgery was performed and after care was exceptional. Dr. Even contacted us twice to check on our pup. Five stars. read more

Took my cat in twice within a week for a limp leg and low appetite. They "found nothing" and only prescribed what was essentially a pain killer for cats (Onsior) and a topical cream to increase appetite. They also injected him with a anti-inflammatory drug. We found out later that the pain killer should not be used with the anti-inflammatory (as stated on the medication and not by the vet). He got progressively worse after the visit and passed away on 3/7/2021. The pet hospital i went to after found the main chemical in antifreeze in a urine sample. However, the cat is an indoor cat and cannot access anything with that chemical in it. They charged an exhorbant amount to essentially kill my cat. read more

They are awesome vets. I had a cat that was attacked by a dog. He was in bad shape. I called 4 places and 3 could not get to the kitty for a week. Caldwell Pet Hospital got us in that morning, the same day. They were very friendly, kind, and professional. They checked out the kitty quickly and agreed he needed to be put out of his pain. I appreciate Caldwell Pet Hospital, they are good people. read more

Nevermind the veterinary clinic itself, you go for the care that Dr. Carol Adams gives to your pets. She is dedicated to saving animals that need her care as well as fixing the little non-emergency problems that dogs and cats need to feel happy and good again. When she isn't nursing day old orphan puppies or kittens who she has rescued from negligent, greedy breeders she is working to help you take care of your own. We have been with her over many years and countless pets. Dr. Adams always does what she can to keep our vet expenses down whether it's the option of a couple of different ways to heal our dogs and cats or the medication they will need over time. We trust her knowledge of all things 'veterinary' and will continue to let her look after our precious animals. Even sitting in the waiting room is a treat to experience her coming out to interact with the dogs waiting to see her; she simply addresses them by name (and she knows them all) and tails start wagging with excitement to greet her. That tells you everything you need to know about this doctor. read more

Needed to get my cat in for a skin problem (dermatitis like rash) Pros: was able to get a quick appointment, front office staff was kind Cons: the facility was a bit dirty (fur all over the chair in the exam room), the veterinarian came in after a long wait past our appt time, did not introduce herself and gave me a few treatment and diagnostic options for my cat, she said she would bring me a quote and left the room. The vet tech is the one who returned with the quotes, so any further questions I had could not be answered. I opted to give my cat an antiobiotic and steroid shot (rather than a $300 biopsy). I was not told how long it would take the medications to kick in so figured I would wait at least a week, over a week later he was not getting better, resulting in an additional visit (at a new center of course) read more

First of I want to thank Dr Adams for reassuring me that Henry would be ok and checking on him after seeing him. One morning my frenchie would not stop shaking his head for 1-2 minutes at a time. Dr Adams got Henry in before her surgeries to see why he was doing this. After initial evaluation she could tell it was a benign issue called the "bulldog bob". She ran only necessary test and gave me answers within 2 hours. Why was I so impressed? She not only took away my fears of cancer or brain tumors early on but was kind enough to print information for me and even checked on him after ward. She's been a real blessing to our Henry and I will always go back to her. Her compassion is beyond average care. read more

Caldwell Pet Hospital - Henry feeling much better. - Veterinarians Near Me - Visalia, California

Our family has had nothing but positive experiences with Caldwell Pet Hospital. They have accommodated our schedules and their fees are comparable or lower than other vets in the area. Dr Adams has spent countless hours on our fur babies and even more on our foster fur babies, many times taking them home and keeping them alive on her personal time. We do appreciate the love and support that we received when we have had to make the hard decisions to let one ours go. Thank you Caldwell Pet Hospital! read more

Unprofessional and rude. Bunch of young girls working there who had no problem being impolite. They charged me for an antibiotic without any tests, and then charged another separate one after the tests. Didn't seem to even have much information about anything and basically printed out google descriptions on things. read more

Not real impressed with the bait and switch tactic on the puppy packages. I was told that by purchasing the puppy package provides limited services to 6 months for a set amount. Well not true. Only provides the series of shots without any other service nor the 6 months. When the office manager was consulted we got the, "you miss understood, we would NEVER say that". Then we were told we were more then welcome to go somewhere else. So looks like we will be going somewhere else. As far as the savings that we thought we were getting, yeah no. By far when we do a comparison of the puppy package deal and paying for the shots per series, there was no savings. As far as the actual vet goes, don't really have much of an opinion as we never actually saw them Do not steal this is Vicky bye see ya read more

I cannot recommend any place that is all about the money and not about having mercy for a suffering aged pet. My dog was 14 years old suffering from severe arthritis so bad she didn't want to move. They would not euthanize her, instead wanted me to pay for expensive treatments saying she had plenty of quality life left. A 14 year old dog, with severe arthritis so bad she would move? Right? read more

I didn't even want to give this place 1 star!! We brought my grandmothers dog here after calling in to let them know she was having severe diarrhea for 3 to 4 days and needed to bring her in. When we arrived, the girls working in the front were the rudest people I have encountered at a vets office! The girl answering the phone was the only polite person we encountered. My grandmother is 85 years old and is was freezing cold outside, they would not let her inside to site down, and instead of saying it will be a little while please wait in your vehicle until we call, they told her to wait outside and it would just be a few minutes. After half an hour, we were told to call and complete check in!! Why not tell us this at the very beginning??? Finally after God knows how long they come take the dog after we were kicked out of the lobby where the sweet young lady on the phone told her to come to the front and the other girl told us to go back outside and was extremely rude. I cannot imagine how they would have treated my grandmother if she would have gone by herself. I will not recommend this vet to anyone and we will not be back. If everyone could be as nice as their receptionist, they would have a better business!!! read more

I don't know where to start. I honesty love this the staff . My pit bull Zeus was a puppy they diagnosed him with puppy manage . We ended up losing our transportation and had to switch to vets here in Hanford . The manage cleared up and he got a secondary infection that would not go away Hanford vet said he would have to live with that for the rest of his life and he on pills and said his balls were causing the infection but wouldn't fix him .I bought him back to Caldwell we seen Dr.Adams Let me tell you she was amazing she wasn't afraid to sit next to him and see he was in bad shape she told us the infection was only on neck and said we should change his bowls from plastic to stainless steel and gave us meds And went on to say his balls were okay and she was gonna neuter him this was on 3-08-18 And we came in today for his neuter . She even skin scrapped him to see if the mange was gone ! I honestly would recommend this clinic to anyone my husband and I got Zeus in 2016 we been back and fourth to vets and she help us with in two weeks thank you for treating my pup like he was yours !! read more

Caldwell Pet Hospital - Veterinarians Near Me - Visalia, California

Only because I can't give lower rating. The service was good but the doctor was terrible. I get that the doctor has a disability but he stuck my pet with the needle very badly and got hurt because of it. If he can't perform his job properly he should allow someone else to help. read more

Dr. Adams is such an amazing Doctor & person. She is always honest with me. It's not about how much money she can get out of me. She truly cares about you & your pet. All my animals love seeing her. I have been with her for many years. I will always follow her where ever she goes. Don't know what I would do without her. I truly trust her will all my pets!!! Sherrie D read more

I stopped in with an hour before they closed. I was helped promptly. He vet was very nice and treated my cat very nicely. The staff was also friendly. He fee for walking in was extremely reasonable- if you make an appointment in advance I believe it to be slightly more reasonable. I find the pet hospital model so convenient because I have a tricky schedule. It is really hard to find a weekend vet. I found the price to be inline with a conventional vet visit. Very satisfied. read more

Caldwell Pet Hospital - Veterinarians Near Me - Visalia, California

Took my dog in for a checkup and to have them look at her Ears & Leg. After a 35 minute wait, we went in to see the DR. spoke with her for maybe 3 min she started to look at her Ear which she didn't like and yelped. The exam stop and the vet left and a tech came in with a printed treatment proposal totaling about 600.00. For IV insertion for sedation to take X-rays and drugs for treatment. So it was 39.00 to walk in and out without a real exam taking place. needless to say no return and no referrals. read more

My first time here my female had a tumor on her belly they quoted me and i had the surgery done picked her up everything seemed good, next day my girl was bleeding threw the wrapped area bad took her back they said it was normal wrapped it again for the next week i went back daily they kept wrapping it i finally said wtf something isn't right so they wanted to keep her over night i said not they can have her from 6am till i get off work they insisted i pay 250$ for blood tests because she was probably anemic so we paid and it all came back normal, went to pick her up they said everything was good to go. Got home and see all fresh staples in there hack job sure enough something was left in cauterized... so my mistake again was taking her back a year later after i said i never would but it was a simple ear ache, lady tells me she has bad arthritis witch i knew so i was giving her glucosamine treats for pit bulls they usually have hip displaces... anyways she saidtry these pills free sample and after 2 days my baby was falling down stumbling i took her off them 3rd day she was paralyzed from the belly down and they just said well she must have slipped a disc... bullshit killed me and still does to this day i has to put my one and only child that was with me threw thick and thin down over some bullshit pills they told me to try they gave no shits about it stay away from this place... read more

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Horrible customer service no human decency and respect for people. The two clowns in the front always when you call put you on hold and take forever to answer. And they see you waiting and still don't do anything. Don't make covid an excuse for bad customer service. read more

This post will be lengthy, and heartbreaking but I encourage you to read it. If I could gCaldwell Pet Hospital zero stars I would. Due to the negligence of Dr. Adams, my precious kitten is dead. Pearl was as perfect as they come. She had a darling personality to match her cute looks. She was perfectly healthy until she was spayed by Dr. Adams. When I picked her up from her spay, no one gave me post opt instructions, they simply handed me the carrier and ushered me out the door. When I got home, I took her out to let her rest. When I saw her incision I was horrified. I was looking at a hack job, that was sloppily placed back together. Her incision line was zigzag. Never in my life had I seen anything like this. I was worried, when the next day she was still lethargic, acting painful, and not eating. I took her back where after a quick look they dismissed my concerns and said she was fine. Something didn't sit well in my gut so I took her to my personal vet the following day. They knew immediately something was terribly amiss. They took her straight back for an ultrasound that showed an abnormally large bladder. They told me they were going to observe her to see if she could urinate and if not run some labs. After a couple hours of trying to produce urine and not being able to, they called me with the grim news. My sweet Pearl was in kidney failure. They suspected a tied off urethra from her spay. Something that should not have happened if the preforming vet were paying attention and actually knew anatomy. They told me that her surgery was needle in a haystack and she might not survive the anesthesia given her kidney failure. I wasn't going to give up so I went down and snuggled on her before she went under just in case she didn't make it. 1.5 hours later I got the call that I didn't want to hear... they did in fact find a stitch tying off her urethra that Dr. Adams negligently placed there. Because it had been 48 hours scar tissue was already forming. They tried for 30 minutes to no avail to get the smallest catheter through. They said I should euthanize her because waking her up would only prolong her suffering. I reluctantly agreed and a flood of emotions overcame me. I was devastated and infuriated. The day before this so called "Dr. Adams" (if you can even call her that), had said everything was fine. What if my vet had looked at her that day? Would scar tissue not be forming? Would she have had a better chance? Would her kidneys not be failing that it would give me time to get her to UCDavis? I got a call almost two hours later from my vet saying they didn't give up on her and all the vets teamed together. They were able to pass the urine. They told me she'd have a long road to recovery and asked me if I wanted to wake her up. Of course I said yes. She spent four days with at our emergency vet where she seemed to be improving. Unfortunately, when they had to remove her urinary catheter we found out that she was not able to pass urine on her own due to the damage Dr. Adams inflicted. She was in kidney failure again and was becoming very painful. I had run out of options. I had to say goodbye to my sweet pearl girl. I held her, kissed her, and told her how very sorry I was. She passed away peacefully in my arms. This didn't have to happen. Pearl should be here... she had a full life ahead of her. Dr. Adams robbed her of that. Please don't make the same mistake I did, find a knowledgeable vet. read more

Caldwell Pet Hospital - This was her incision the night I brought her home. Her incision looks awful and she has razor burn. - Veterinarians Near Me - Visalia, California

I took my dog in on Friday to be neutered which included an cryptorchid (undescended testicle).I was not offered antibiotics AFTER it was determined his procedure was more extensive than expected. They caused a hematoma which ruptured and caused a major infection. The cone they sold me was too small and my current vet said the procedure was not done well. My poor dog is so miserable and is having another surgery 4 days after to correct the problems they caused. I told a co-worker what was happening and she said she got her dog neutered there and he got a hematoma and died from the complications of surgery. I should have walked out when I noticed how dirty the exam rooms were. read more

My daughter and I rescued a kitten from a feral community. It had an eye infection and fleas. I had called our normal vet who didn't have an appointment available for five days. We felt she would not be alive in that amount of time. Caldwell gave us a walk-in appointment for her. Dr. Gil looked at her, advised he needed to do some testing. We agreed and they checked out our little one. She weighed only 11 oz., was so covered in fleas that they had just about drained her of all her blood. He advised that she might not make it. Severely anemic and dehydrated. They bathed her and removed most of the fleas, gave her liquids, gave us antibiotics, HemoSpike, and eye ointment. Also advised to give her wet food. Within three days, she was eating, drinking, eye was beginning to clear up some and she was playing. A few more flea baths (which she didn't like at all), replacement milk and meds, she was into litter box training. We have had her for three full weeks now and she is still doing well. She has weighed in at 1.06# and is completely litter trained. Dr. Gil has called twice to check on her and on the last call, he advised the final test he had run was back. Our baby has feline herpes, a lifelong issue. He was very kind to explain that we should not bring another cat into our home, but that our dogs were safe as were we, the humans. We were so grateful that they took the time to see Smalls. We felt she would not have lasted the weekend without their help. Thank you very much. read more

You honestly get what you pay for here. If you can't afford anything else this is the place to go but I honestly feel really bad that I left my dog here to get neutered. It seems like the staff don't even like animals. The veterinarian was very nice to be fair but I spent maybe 2 minutes max with her. We won't be coming back. read more