Do not come here if you have a European car. I was rear ended and my insurance company recommended…read morethis shop. I had my bumper repaired and a week after I got my car back I tried to open my truck from the latch on the driver side door. It didn't work, I took it back and was told they don't know if it was because of the accident. Go to a shop that understands your type of vehicle. Otherwise you will have damage that will not be repaired.

This place came recommended by another auto repair shop. I came in because my front bumper was…read morecoming loose. It wasn't due to an accident so not covered by insurance. But the cost to replace the broken bracket was pretty reasonable. Getting scheduled for both the quote and the actual work was easy and painless. Everyone is super friendly and courteous, appreciated the offer to Uber me home so I didn't have to wait there, free car wash (much needed), and the free pen w/notepad was pretty nifty. Will absolutely come back when other work is needed.

Mason was very knowledgeable, explained the full process and started communicating with the…read moreinsurance adjuster to get me taken care of as soon as possible. Mike took over the communication and kept me up to date with information. They provided timely service and appointments. Made the process as least stressful as possible. The body tech Augustin did a great job with the repairs necessary as well as the rest of the crew involved. Definitely recommend Carstar in Elk Grove. Thank you guys.

Very Helpful, as soon as I walked in Michael greeted me and was able to provide me with an…read moreinspection on my car. He was able to answer all of my questions and concerns with such an ease, he even cracked a few jokes which made me feel a lot more comfortable. I was able to schedule an appointment and get my car inspected quickly after an accident. Overall service was amazing and thanks to Michael I had a great experience.

Stopped by again for some help. I wasn't not getting service here. I did know they were a…read morebusiness that was committed to the community. Their tireless efforts to support the youth and families was once again proven. I needed a bolt. My son broke a bolt doing maintenance on his car in our garage. The bolt was 2 days away from all auto parts locations. I stopped by to ask Continental Collision if they happen to have a bolt I can buy or have. For 20min they searched for a matching bolt. This was above and beyond. This was very much appreciated. It didn't end there. Later that day. 5pm. I was next door at the sports training facility with my son. I stopped by to say thanks. As ______ (forgot his name) walked out. He saw me. Reached in his pocket. Pulled out two more bolts. He was looking long after I had left. Very much appreciated.

This shop does poor work. Go elsewhere. Not worth the back and forth. Would be the 5th time going…read moreback to get corrected. Had enough went to 2G Auto body instead.

Very good company to deal with. Fast easy and no BS as some other shops that I had to deal with in…read morethe area. James Price helped me. I recommend

AAA referred me here after I was hit by another driver and my bumper was broken. G&C had good…read morecommunication and quick turnaround time for getting my car fixed!

I didn't realize AAA had an auto repair spot until my neighbor told me and took me there to do…read morerepairs on my Subaru. They did a diagnostic test per my request and emailed me a detailed report, along with pictures of their findings. I ended up getting my wheel bearings replaced, along with a wheel alignment which took care of the main concern of a humming noise. My vehicle is 13 years old, and this was the first major issue I've had. The rest of the items weren't pressing and I will do them later as money permits me. I will definitely use them again. In fact, they are within a 2.5 walking distance from me. They offered me a ride to and fro, but with the weather being nice, I opted to walk. Lastly, the customer service was top notched, and the prices were lower than 2 other places I went to. Check them out. You won't be disappointed.

we had an amazing experience. I had no way to get there and they were able to lLyft me home and…read morelyft me back after the repair. Geoff and the other staff were amazing too. I will be coming back here for Future Services. They saved us money too. Thank you.

Honestly have no idea how this place stays in business. I keep having the unfortunate luck of…read moregetting punctures in my tires and every time I come here to get it patched, they do it for free and are nice about it. It's my go to place for any tire service.

Customer service - 4.2 Pricing - 4.6…read moreWorkmanship - TBD Had work done on my minivan earlier this year and the service place noted on my invoice that my front struts were making noise. I finally started hearing and feeling a difference in the car. It would drive feeling like the car was floating, so I knew it was time to address my struts and shocks. I got a few quotes around town and Les Schwab quote was lower by a $1000! YES = $1000+ lower, especially $1000+ lower than the original service place who noted noise coming from my struts. Made an appointment for noon and left the car early because I didn't need the car and the wife was able to drive me back home. They finished my car before closing (6pm); I would have been out earlier but the technician didn't notify the front staff that my car was actually done (was waiting in their lobby starting around 5pm). Paid for my service and off I go! Car drives without road noise and handles pot holes and bumps like a champ again! I'll do a follow up review if necessary, but for now my 11 year old minivan feels younger!

I had the best experience with Elk Grove Custom Collision Center. The staff was professional and…read morevery friendly. I had a sealant applied to my new CX50 and was told it would take most of the day. They provided me a loaner to use, a brand new CX5, and my services were completed much sooner than I expected. And best of all, my car Looks Great!

EGCC provided a great experience all the way around. The reception staff, the repair/detailing…read morestaff, and the estimator (Josh) all made the experience as pleasant as possible. Josh was great at quickly communicating with myself and my insurance adjuster so the repairs went smoothly and quickly. I've got a soul red Miata and it's probably not the easiest to match and blend. With that said the car looks great. They also did a really nice job detailing the whole car before I bought it home.

Had the camera for the accident avoidance system in my 2023 Tacoma leave for a better place. Lucky…read morefor me I found Auto Tech on the advice of Joe over at CarMax. These are some of the nicest people I have ever done business with, the ladies in the office are super nice and competent (with great memories). The first time I went there the mechanic couldn't duplicate the problem, so they said next time this thing goes in to warning, don't shut off the ignition and drive right here, I did that. When I got there they stopped what they were doing and ran an analysis on the camera and documented for Carmax. Seamlessly they squared the costs with Joe at Carmax, ordered the part and installed, they never missed a beat

I found this spot thru yelp. My car had some air conditioner issues which i brought it to get a…read morediagnostic done. This place has minimal parking in the front but was not an issue. I was greeted upon entering the office. Told them I had an appointment that morning at 9:30 am to drop off my car, the woman in the front checked their system, informed me of the diagnostic fee. Best to call or make an appointment online to drop off your car. The only reason I did not rate 5 star was because I wasn't notify that they were not able to check my car and would be left overnight. In which I had to call the next morning to get an update. I do like the fact that they would call and send out a text message regarding the diagnostic and details of the issues with prices and the estimated fee. In which I was able to approve the repairs online. Also, their communication was great as they would contact me if their was an issue etc. The services were quicker than expected. My car was fix within 3 days. Everything went well as expected!