I didn't realize AAA had an auto repair spot until my neighbor told me and took me there to do…read morerepairs on my Subaru. They did a diagnostic test per my request and emailed me a detailed report, along with pictures of their findings. I ended up getting my wheel bearings replaced, along with a wheel alignment which took care of the main concern of a humming noise. My vehicle is 13 years old, and this was the first major issue I've had. The rest of the items weren't pressing and I will do them later as money permits me. I will definitely use them again. In fact, they are within a 2.5 walking distance from me. They offered me a ride to and fro, but with the weather being nice, I opted to walk. Lastly, the customer service was top notched, and the prices were lower than 2 other places I went to. Check them out. You won't be disappointed.

we had an amazing experience. I had no way to get there and they were able to lLyft me home and…read morelyft me back after the repair. Geoff and the other staff were amazing too. I will be coming back here for Future Services. They saved us money too. Thank you.

I had the best experience with Elk Grove Custom Collision Center. The staff was professional and…read morevery friendly. I had a sealant applied to my new CX50 and was told it would take most of the day. They provided me a loaner to use, a brand new CX5, and my services were completed much sooner than I expected. And best of all, my car Looks Great!

EGCC provided a great experience all the way around. The reception staff, the repair/detailing…read morestaff, and the estimator (Josh) all made the experience as pleasant as possible. Josh was great at quickly communicating with myself and my insurance adjuster so the repairs went smoothly and quickly. I've got a soul red Miata and it's probably not the easiest to match and blend. With that said the car looks great. They also did a really nice job detailing the whole car before I bought it home.

Stopped by again for some help. I wasn't not getting service here. I did know they were a…read morebusiness that was committed to the community. Their tireless efforts to support the youth and families was once again proven. I needed a bolt. My son broke a bolt doing maintenance on his car in our garage. The bolt was 2 days away from all auto parts locations. I stopped by to ask Continental Collision if they happen to have a bolt I can buy or have. For 20min they searched for a matching bolt. This was above and beyond. This was very much appreciated. It didn't end there. Later that day. 5pm. I was next door at the sports training facility with my son. I stopped by to say thanks. As ______ (forgot his name) walked out. He saw me. Reached in his pocket. Pulled out two more bolts. He was looking long after I had left. Very much appreciated.

This shop does poor work. Go elsewhere. Not worth the back and forth. Would be the 5th time going…read moreback to get corrected. Had enough went to 2G Auto body instead.

Worst customer service. Just because you have a Tesla you have to take it to them so I did but they…read morehad the wrong glass and I tried to call them three days prior many times and it's impossible to talk to a human so when I got there they had the wrong glass just like I thought I tried to make me another appointment at a location that could come to my work and they just no-show no email no phone call but the appointment is still showing. I just don't understand how they're still in business or why anyone would ever choose to go to Safelite.. and this is the third time that I've had to use them because Geico seems to think that in California $40 an hour is good enough for a glass replacement. But that's a whole Nother story I could tell you about the time they wrecked all the stripes on my hellcat and had to replace the window three times and then still scratched my paint that they never fixed. Oh, I guess I just told you about it. Why would you ask me to contact you when that is impossible. Online chat? Why wast my time? No phone number ever gets you a human. Hopefully people see this and stop using you. Also for anyone reading this that has Geico, they told me if I click the other button to choose a my own place, more recommendations appear. Yeah, Geico is definitely part of the problem.

I submitted a claim for a cracked windshield and was booked for an appointment the next day. They…read moregave me a 5 hour window (8 am to 1 pm) for when the technician would arrive. On the day of the appointment, it was raining, so the technician called around 8:15 am to suggest me driving to the shop instead. The drive was short since I live nearby. It was easy to locate. There was plenty of parking. I went inside and got checked in. I sat in the lobby and there was only 1 other person waiting inside. I waited for about 45 minutes, then my windshield was fixed. The windshield looked great and was super clear. They also replaced my windshield wipers. I took the tape off the next day and haven't had any issues with it. Cons: One of the staff members inside was talking super loud the entire time I was there. Also, I paid $400 for the windshield repair, which is pretty steep. I wish I had called around first because other auto shops charged significantly less ($250-$300).

G&S never disappoints. I have been here 3 times and they always do me right. I recommend all my…read morefriends and family to place as well and they never come out disappointed. The work that they do is impeccable and in my opinion, it's the best in the Sacramento.

I got hit by a flying object on the freeway and ended up with some damage to the front of my car…read more After seeing the high reviews for G&S, I decided to take my car here to get repaired. The team here is very friendly and professional. They handled all the paperwork and back and forth with my insurance for the claim. And they were very upfront on the timeline of repairs. It took about 4 days for my car to get fixed once the parts arrived at their facility. When I went to pick up my car, they even washed and detailed my car - which was just a very nice touch to my experience. My car looks amazing! Thank you G&S for such a stellar experience!

I needed assistance with a part that was in stock at a warehouse down the street from the…read moredealership location and Scott went above and beyond in his efforts to get it shipped out. Scott's customer service was top notch and he treated me like a friend I had known for years. Thank you Scott and Elk Grove Chevy for making this happen!

We had been looking for a car for a couple of weeks and visited multiple dealerships. While in the…read moreprocess of making a car purchase at another dealership, I stopped to reach out to Elk Grove Chevrolet due to the professional Online response the night before and the next morning. I reached out to Robert Gala because the night before, when I inquired about a vehicle, he immediately provided great information and followed up professionally without being pushy. When we arrived at Elk Grove Chevrolet, Robert already had much of the deal structure and available options prepared for us to review. After the test drive and some negotiations, we were able to come to an agreement in less than an hour. Robert did an exceptional job throughout the entire process -- professional, prepared, transparent, and easy to work with. Kim Gruwell in finance was also outstanding. She made the finance process smooth, professional, and enjoyable, which quite honestly is not something you normally say about the dealership paperwork process. On top of that, the general manager personally greeted us, offered us nacks, and helped create a positive experience from start to finish. Overall, this was one of the best dealership experiences we've had. I would absolutely recommend Elk Grove Chevrolet and would gladly come back again in the future.

After I was hit by a commercial vehicle, AAA recommended Kniesel Collision for my repairs, and I'm…read moreso glad they did. The entire team was professional, friendly, and kept me updated throughout the process. The quality of the repairs was outstanding. My car looks brand new, and you would never know it had been in an accident. Their attention to detail and workmanship were excellent. I highly recommend Kniesel Collision to anyone who needs auto body repairs. Thank you for doing such a fantastic job!

I absolutely LOVE my car, so having her in the shop was stressful, to say the least. A friend of…read moremine had her car repaired at this shop and had a great experience, so I decided to give them a try--and I am SO happy that I did! My car looks even better than it did before the accident, and it genuinely feels like I have a brand-new car. The team kept me updated almost daily throughout the entire process, so I never had to wonder what was going on or feel out of the loop. I highly recommend this location, not only for the excellent quality of their work, but also for the friendly and helpful staff who made me feel welcome and taken care of throughout the entire experience. They even cleaned my car so thoroughly, and it looks like they fixed a few small dents in areas that weren't even part of the accident. The attention to detail really exceeded my expectations! Thank you to the entire team for taking such great care of my car!

I had such a great buying experience at Audi Elk Grove and wanted to share! I was not the easiest…read moreclient because I was indecisive, and I hate to feel like I'm wasting anyone's time. My husband initially stopped by on his way to work to check out a car we saw online, since my Q5 was totaled last year and I'm finally ready to buy again. Unfortunately, the car had sold the day before, but John (salesperson) was super helpful. He took my husband's info, followed up, and sent over a few comparable listings. One of them caught my eye right away because I loved the interior color. We came in to check it out, and although it was John's day off, Chris stepped in to help us. I forewarned him that my husbands more into the car than I am, I'm not set on it. I looked at both the Q5 and SQ5 but realized they were a bit too small now that we have a newborn and need space for an additional car seat. Chris showed us the Q7 we originally came in to look at, test drove it, but I wasn't quite ready to make a decision yet. We spent the whole day shopping around, and when we came back around 6pm, Chris welcomed us back with so much patience. He showed us the car again, offered another test drive, and never once made me feel pressured. I ended up going with the Q7...and I'm SO happy I did! I went to look at the bmw X3 and other mini SUV's and I kept thinking of this one. I really want to highlight how amazing both John and Chris were. John stayed involved behind the scenes, helping my husband over the phone to make sure everything ran smoothly. Chris gave me the full car buying experience (which I told him I usually leave to my husband!), explained everything clearly, including the engine for life policy, and truly made me feel comfortable every step of the way. What stood out the most was his honesty because he even said he didn't want to sell me a car I wasn't sure about. That meant a lot. I needed that time to step away and compare options, and when I came back, I knew it was the right choice. To top it all off, Chris had the car fully detailed, stayed past closing, and even put a bow on it for photos. Such a thoughtful touch! Overall, this was such a smooth and positive experience. If you're in the market for an Audi, I highly recommend asking for Chris or John here at Elk Grove Audi and you'll be in great hands!

I am extremely frustrated with my experience. I purchased my vehicle back in September and, months…read morelater, I still have not received my license plates. This is completely unacceptable. I have called multiple times and have repeatedly been told that a manager would return my call, yet I have not received a single follow-up. The lack of communication and accountability is very disappointing, especially for a brand like Audi that is supposed to provide a high level of customer service. At this point, I feel ignored and let down. This situation should have been resolved long ago, and I expect immediate attention to this matter. I would not recommend this dealership based on my experience.