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    Caliber Collision

    3.9 (15 reviews)
    Closed Closed
    Updated 3 weeks ago

    Services - Caliber Collision

    Bumper repair

    Auto frame testing

    Rear-end damage

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    2 months ago

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    8 months ago

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    10 months ago

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    1 year ago

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    4 years ago

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    2 years ago

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    4 years ago

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    6 years ago

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    6 years ago

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    6 years ago

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    4 years ago

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    6 years ago

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    6 years ago

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    Review Highlights - Caliber Collision

    Chris went above and beyond to make sure our truck was repaired after being rear-ended!

    Mentioned in 2 reviews

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    Caliber Collision

    Caliber Collision

    3.5
    (25 reviews)

    My husband and I are repeat customers at this Caliber Collision location, and every visit reminds…read moreus why we keep coming back. They've done excellent work on two of our vehicles, and they even offered to fix issues that another Caliber location didn't handle correctly. That level of integrity is rare. Most recently, we noticed a couple of dents on one of our cars. We have an ECP plan purchased out of state, and although it's valid nationwide, every shop we called refused to take it. Not because they couldn't do the repair, but because they didn't know how to process the claim. When we reached out to Nick's team, they were completely honest and transparent. They told us upfront that they weren't familiar with the plan but would help us figure it out instead of turning us away. When i arrived, I expected to get a simple quote to send to ECP myself. Instead, Nick, Ryan, and the young lady at the front desk went above and beyond. They took the initiative to call ECP directly, confirm coverage, ask the right questions, and get everything approved. They even let ECP know they could remove the dents immediately if the plan covered it. Within minutes, the claim was approved and they fixed the dents right then and there. No hassle. No excuses. Just clear communication, transparency, and genuine customer service. Because of the honesty, professionalism, and teamwork from Nick's team, this is the only Caliber Collision we will ever use. Thank you all for making a stressful situation incredibly easy.

    I want to share my experience with the customer service at this collision center, which was very…read moredisappointing. I had a lot of trouble getting in touch with the manager, Nick. I tried calling, texting, and emailing him multiple times, but he never responded. When he finally answered, I asked him why he didn't answer my texts or calls, he said he never checks his work phone. He showed no sense of urgency in getting back to me and seemed uninterested in dealing with the issue at hand. This lack of communication was frustrating, especially since I was trying to find out about missing items from my car. Overall, the staff and management showed a lack of professionalism. I had to reach out to Nick myself to get proof of the incident, which should have been provided without me having to ask. Because of my experience, I cannot recommend this collision center. They really need to improve their customer service and communication.

    Caliber Collision - bodyshops - Updated June 2026

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